# Barracuda Impersonation Protection Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Barracuda Impersonation Protection the right Email Security solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/178588/Barracuda-Sentinel/reviews

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Barracuda Impersonation Protection

4.6 (11)

[View alternatives](https://www.capterra.com/p/178588/Barracuda-Sentinel/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated December 14th, 2025

# Reviews of Barracuda Impersonation Protection

Ease of use

4.3

Customer Service

4.8

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Derek S.  
Service Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Spearphishing - hard to know how much protection you need"

December 24, 2019

5.0

After thorough testing, it knows what it's doing. It knows if you are compromised and it alerts you and administrators to take action. It also protects as a proactive by intercepting bad emails before hackers have the ability to take over.

Pros

Industry leader in spearphishing protection. Software reads through emails and learns how individuals write and determines if things are "different" if they are compromised. Extremely useful as there is no technical safeguard once a breach occurs.

Cons

The software is difficult to "sell" as spearphishing is still an unknown attack vector for most people. Phishing is dangerous, but people start to realize that THEY are being directly targeted versus casting a wide net and no one believes it'll happen to them before it's too late.

Alternatives considered

[Proofpoint Email Protection](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/)

Reason for choosing Barracuda Impersonation Protection

Barracuda is still the originator and industry leader in anti-spearphishing.

Review Source

bN

barney N.  
dir it tech  
Furniture  
Used the software for: 1-2 years

### "Barracuda Sentinel "

December 5, 2019

5.0

Been convinced we made a good choice. Sales and implementation and Tech Support has/was good. Seems to be a set it and forget it. Options or settings are good as well as Reports. Team actually contacted us for a follow up, evaluation of Setting which was refreshing.

Pros

Barracuda Sentinel is relatively affordable and easy to implement as a cloud-based service for Office 365 users.

Cons

No so much a Con, but my thought and to be brutally honest, I was not excited about any AI Products. However the further down the road we go with this product - the better I feel we made a very good choice. I see no Cons at this time.

Alternatives considered

[Proofpoint Email Protection](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/)

Reason for choosing Barracuda Impersonation Protection

POC was much better. Implementation and options seemed to be smoother. Sales and cost were better.

Review Source

VR

Verified Reviewer  
Project Engineer  
Construction  
Used the software for: 1-2 years

### "Protects Company Emails From Threats"

January 14, 2019

4.0

Pros

It has helped us quite a bit as far as email threats are concerned. It keeps your mind at ease knowing that your employees are less likely to be duped into clicking a harmful email. It runs in the background, so it is not obtrusive, but can be a taxing resource on your pc.

Cons

When downloading a file from an email, it will scan it for threats, which is great. Unfortunately, it can take quite a long time to scan each file, and it frequently locks up so you have to keep re-downloading the file in order to view it. It can be very frustrating. This might be due to a connection issue or the software itself, I am unsure.

Review Source

VR

Verified Reviewer  
Account Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "BIP Bite em Where it hurts!"

August 5, 2025

5.0

Overall, BIP is a very good product and offers highly needed cybersecurity protection. It is a must have in your security portfolio

Pros

Provides the ability to keep the bad actors from destroying a well built reputation by cutting them off at the get go.

Cons

Barracuda Impersonation Protection provides for a somewhat limited scope of function relative to what it could be.

Review Source

VR

Verified Reviewer  
Director of IT  
Computer Software  
Used the software for: 2+ years

### "Best Spam Prevention on Market"

March 26, 2019

5.0

Having used Barracuda products for years - we have been very pleased. Service / support is fantastic. Staff is always friendly and easy to work with.

Pros

Reliability! This is the most reliable spam software system out there. Once you get it tuned to your liking its pretty much set it and forget it. It just WORKS.

Cons

Settings take a bit of getting used to - but once you've had it for a while any changes you need to make become intuitive.

Review Source

VR

Verified Reviewer  
IT Director  
Automotive  
Used the software for: 1-2 years

### "Barracuda Sentinel"

November 7, 2019

5.0

Pros

This is hands down the best cloud based cyber fraud protection services on the market.

Cons

The only downside of this product is it's cost, however you certainly are getting what you pay for.

Review Source

VR

Verified Reviewer  
Owner  
Financial Services  
Used the software for: 1-2 years

### "Great Email Protection"

October 5, 2018

4.0

Pros

Protects email from phishing scams and is easy to use as it runs in the background.

Cons

Can make it difficult to receive personal emails in a corporate environment.

Review Source

Neisha P.  
Marketing Administrative Assistant  
Higher Education  
Used the software for: 6-12 months

### "Barracuda Won't Let that Spam Get You!"

November 20, 2018

5.0

I think this software is good at its job.

Pros

It is really good about spaming the right emails. I like how it asks you if the emails are spam before it hides them from you so you don't lose an important email.

Cons

I think the interfce and dashboard could be a bit more user friendly.

Review Source

Lynn R.  
Billing Manager, CPC  
Medical Practice  
Used the software for: 1-2 years

### "Barracuda makes of patient information safe"

March 21, 2019

4.0

Pros

We use Barracuda as a protected email service throughout our medical community. We are able to provide sensitive material and not have to worry about violating HiPAA. This is very important to us.

Cons

Only con I see if that the message expire. We need this information and it is not available. You can't forward the information to another email with the proper attachments so there is not a paper or electronic trail

Review Source

Katherine A.  
Social work Coordinator  
Hospital & Health Care  
Used the software for: 6-12 months

### "PHI"

November 28, 2018

4.0

It’s was job requirement to use. Was easy to use and understand.

Pros

Keeps PHI protected. Easy to use. Easy to set up the login.

Cons

The constantly signing in when you receive new email with PHI

Review Source

KN

Kdrion N.  
Team Lead  
Consumer Services  
Used the software for: 6-12 months

### "Great Work at Home Tool"

June 26, 2021

5.0

My overall experience wasnt bad at all. My first time using it, I had a few hiccups but once you get the hang of it. Its like a baby learning to crawl.

Pros

Due to the environment I work it, It was a challenge working from home as you are unable to access certain work programs outside of the company but with Barracuda, this made it accessible.

Cons

I have no negative feedbacks towards the program. It isnt a difficult program to use and its a great security feature to have.

Review Source

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