--- title: "Virtual Cabinet Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Virtual Cabinet Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/178595/VirtualCabinet/" page_type: "product" language: "en" --- # Virtual Cabinet Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Virtual Cabinet ## What is Virtual Cabinet? Virtual Cabinet is a leading global provider of digital document management solutions and electronic signature software. We help businesses of all sizes be more profitable by having one central secure way to store, retrieve and complete work efficiently. We provide user friendly document management software you will love. Virtual Cabinet serves over 70,000 users and is setting the standard for seamless integration between document management and all major CRM, back-office, and PM software. ## What is Virtual Cabinet used for? [Document Management](https://www.capterra.com/document-management-software/)[Content Management](https://www.capterra.com/content-management-software/)[Document Version Control](https://www.capterra.com/document-version-control-software/) Top alternative Featured Overall rating Based on 72 user reviews Reviews sentiment Positive 75% Neutral 17% Negative 8% Starting price £25 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Virtual Cabinet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.reckon.com&name=Virtual Cabinet) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Virtual Cabinet 4.0 (72) VS. [4.6 (84)](https://www.capterra.com/p/108528/Intellect/reviews/) Starting Price £25 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (72) Ease Of Use 4.5 (118) Value For Money 3.8 (61) Value For Money 4.5 (91) Customer Service 4.2 (62) Customer Service 4.7 (102) ## Virtual Cabinet alternatives Highest Rated [4.6 (6,108)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (1,021)](https://www.capterra.com/p/123400/revver/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.5 (144)](https://www.capterra.com/p/161845/Square-9/reviews/) Starting price $68.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (93)](https://www.capterra.com/p/100251/LogicalDOC/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Virtual Cabinet Overview ### Which roles and teams benefit most from Virtual Cabinet? Virtual Cabinet is most used by finance and accounting teams, practice and office managers, IT administrators, and business leaders. Accountants and accounts staff rely on it for secure document storage, retrieval, and compliance workflows, while managers and directors use it to streamline approvals, improve visibility, and keep records organized across departments. Answer based on 70 reviews Overview ### What company size and specific industries is Virtual Cabinet built for? Virtual Cabinet is designed for professionals at small, mid-sized, and larger firms in accounting, insolvency, banking, financial planning, healthcare, legal, property, engineering, and similar sectors that need support with administration and filing tasks. Features and Usability ### What are the key features of Virtual Cabinet? Virtual Cabinet includes core document management features like document storage, filing, indexing, and full-text search for fast retrieval. Differentiating capabilities include business process automation, approval workflows, audit trail and version control, plus email capture, client portal sharing, electronic signature, and integrations with Outlook and practice management systems. Answer based on 24 reviews Limitations ### Does Virtual Cabinet have bugs or reliability issues? Virtual Cabinet works reliably for some firms, but bug reports and support delays are a recurring concern. Teams mention slow performance, upgrade-related problems, syncing issues with Microsoft products, and unresolved tickets. Other users report stable day-to-day use, especially after proper server setup, and say support can be responsive and helpful. Answer based on 18 reviews Integrations ### Which third-party tools and platforms does Virtual Cabinet integrate with? Virtual Cabinet integrates with Microsoft Outlook, Microsoft Word, Microsoft Excel, Xero, Sage 200, IRIS Accountancy Suite, SugarCRM, and GoldMine. Its integrations span Microsoft productivity tools, accounting and payroll systems, practice management software, and CRM platforms used by finance, legal, and professional services teams. Answer based on 14 reviews Getting Started and Support ### What training and onboarding options does Virtual Cabinet offer? Virtual Cabinet provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer group learning, documentation provides written reference material, and videos allow self-paced review of features and steps. Answer based on 2 reviews Getting Started and Support ### What customer support options does Virtual Cabinet offer, and how do users rate the experience? Virtual Cabinet offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as responsive, knowledgeable, and quick to address issues, with helpful training materials. Some report frustration when problems stay unresolved, limited follow-up after installation, and a steep learning curve when guidance feels insufficient. Answer based on 19 reviews Features and Usability ### How good is Virtual Cabinet for document management? Virtual Cabinet makes document filing, sharing, version control, and retrieval easy for many office teams. Firms value audit trails, document access controls, search, and consistent naming, especially in accounting and admin settings. Some users find the folder structure, check-in process, and server-based setup clunky or harder to manage. Answer based on 24 reviews Features and Usability ### How easy is it to find documents in Virtual Cabinet? Virtual Cabinet makes document search straightforward for many teams, especially when files are indexed and named consistently. Users like full-text search, saved searches, and client-based retrieval. Search can feel slower in larger cabinets, and poorly indexed files, upgrade issues, or inconsistent naming sometimes make specific documents harder to locate. Answer based on 24 reviews ## Features AI summary Based on 31,543 Document Management reviews Capterra reviewers highlight these as the top features buyers look for in Document Management software: - **Secure Data Storage** (**55%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**48%**) Virtual Cabinet includes **Document Storage** and **File Sharing**, giving teams a central place to keep files organized and distribute documents more easily across users. However, it does not offer **Secure Data Storage**. Instead, the product provides other features that reviewers also consider important, including **Mobile Access** (**50%**), **Access Controls/Permissions** (**41%**), and **Collaboration Tools** (**40%**). These features help businesses keep documents available on the go, manage who can view or edit files, and support team coordination around shared content. Document Storage 4.6 (45) 68.89% of 45 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system File Sharing 4.1 (29) 62.07% of 29 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Access Controls/Permissions 4.0 (38) 50.00% of 38 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Collaboration Tools 3.6 (26) 34.62% of 26 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Document Capture 4.3 (40) 62.50% of 40 reviewers that rated this feature as important or highly important Scan, move or upload electronic files within the software's repository Full Text Search 4.2 (40) 52.50% of 40 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database Virtual Cabinet 60 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audio File Management: Supports audio files - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Publishing Options: Facilitates online authoring and publishing of the content - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Check-in/Check-out: Document Check-in/Check-out - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - File Conversion: Convert files to a different format - File Management: Create, save, and store files - File Recovery: Recover lost, deleted, or damaged files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Filtering: Find & retrieve relevant data or documents - Full Text Search: Search for specific words or phrases within a document or database - Image Editing: Edit, touch up, and convert images for publishing - Indexing: Compile and organize data into specific metrics - Metadata Management: Collect and maintain structured information that describes data or content - Mobile Access: Access software remotely via mobile devices - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revision History: Track what was updated, who made the changes, compare two revisions, and revert or perform another revision - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Comparison: The process of cross-checking new versions with previous copies to identify changes - Version Control: Track revisions and updates made to files and navigate between different versions - Version Rollback: The process of reverting to a previous version or state - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (72) 4.0 Based on 72 reviews ## Pricing Value for money 3.8 (61) Basic £25.00 Flat Rate,Per Month Value for money 3.8 (61) 3.8 Based on 61 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ APS Payroll](https://www.capterra.com/p/99369/Payroll-Solution/)[ Sage 200](https://www.capterra.com/p/227604/Sage-200cloud/)[ Tall Emu CRM](https://www.capterra.com/p/125630/Tall-Emu-CRM/)[ LawMaster](https://www.capterra.com/p/237710/LawMaster/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (62) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (62) 4.2 Based on 62 reviews ## User reviews Overall rating 4.0 Based on 72 reviews Filter by rating 5(26) 4(28) 3(12) 2(4) 1(2) Mentioned topic Sorted by most recent NK Nicholas K. IT Manager Transportation/Trucking/Railroad ### "Workable but has its bugs." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 September 3, 2021 Pros simplicity for end users, flexibility in data handling and structure in the backend Cons No clear documented guidance on setting up the vast options available in Cabinet, Folder and List structure. This is something that even IT professionals may struggle with as you are trying to mirror the processing structure and systems for multiple departments and users. IT knowledge alone is insufficient a background in Systems Analysis would be very helpful. I have both but inherited a setup already in place that needs to evolve with changing systems. The potential is that changing things now will force a reindex of thousands of documents. Initial planning of Cabinet, Folder and Lists and compulsory fields on which to index is vital. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rajni S. Accountant Accounting ### "VC review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 9, 2021 Ok Pros Easy to use but slow to react at times which is a pain. Cons Slow reaction times, specially when searching or changing clients or saving documents. Sometimes has a mind of its own and does not function as it should, which can be very frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PB Peter B. Practice Manager Accounting ### "Like the system " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 8, 2021 Overall good. Like most programs we are not using it to it’s full capabilities Pros The flexibility to set up a structure that suits my business was a must. Ease of finding and sharing documents is good. Security on our server is important. Cons The conversation process didn’t go as smoothly as promised. Many files ended up in a general “pre VC” folder. Unable to access outside of local server a frustration. Reasons for choosing Virtual Cabinet Recommend by a colleague Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Marie B. Tax Manager Accounting ### "Could do better" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 June 8, 2021 VC support is not always able to solve all problems and slow to admit they do not know the answer. Currently have an open case which they have not resolved and are not responding to our IT people. Pros Potential is good and with the right training a powerful tool, but only if VC would come back with solutions to open issues. Cons Sometimes too big for own good. Can't always find documents depending on how you search for them. VC slows down other connected systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FM Felicity M. Director Accounting ### "Virtual Cabinet Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 7, 2021 Pros Integration with other products and software has enhanced the ease of use and functionality within our business. Cons A cloud based version of this product would be greatly beneficial. It would be useful if there was a function for multiple people to work on a document in Work in Progress and track changes made by different users (while in Work in Progress). Switched from [APS Payroll](https://www.capterra.com/p/99369/Payroll-Solution/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Andrew W. Compliance Director Financial Services ### "VC" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 7, 2021 System is used daily by admin and advisers. Pros Its good for our level of documentation and file/documents retrieval Cons Once we mastered the basics works great. Has a lot of features we dont use probably ones that would benefit. Reasons for choosing Virtual Cabinet Had Vc and previous since 2006 approx Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KT Kayleigh T. Executive Assistant Accounting ### "Great Product, East to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 7, 2021 We had another document management system that wasn't quite living up to its expectations, we had been tempted by Virtual Cabinet and finally made the move. This was a great move and all our problems were gone. The implementation process was fairly good, despite the issues getting our previous data, not to the fault of Virtual Cabinet. The support team are quick to respond and most of the team are extremely knowledgeable and help us immediately. Pros The implementation of the software was very straight forward and the ease of use is perfect for us. 3 Different kinds of Intrays helps establish what needs to be done. Cons The only con we have at present is the auto log in if Microsoft is already open, whereas on the previous version this wasn't the case. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Claire M. Chartered Accountant Accounting ### "Couldn't operate as efficiently or effectively without Virtual Cabinet " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 7, 2021 Exellent, we've been using VC for over 3 years now as part of taking the practice paperless. We use it all the time now, it has transformed how we work. Pros Very easy to use - for users accross all levels and areas of the practice. In particular the search functions are very easy to use. Portal publishing - we use daily to send documents securely to clients to sign / approve. Cons Can't think of any negative issues we've had! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VW Val W. Admin Manager Financial Services ### "Easy and secure system to sue" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 June 7, 2021 Generally we have had a positive experience with Virtual Cabinet Pros The fact this links in with our back office provider Cons Nothing jumps to minds as a negative - easy system to use Reasons for choosing Virtual Cabinet The seemless link to our back office provider Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Anne W. Payroll Admin Manager Accounting ### "I do not use this program very much personally. We do not use half of the features that are listed" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 June 6, 2021 OK for what I use it for Pros I like that you can file and find your documents Cons We do not use many of the function that are list just the basic Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/178595/VirtualCabinet/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.