# Process360 Live Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Process360 Live Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more. Source: https://www.capterra.com/p/178607/iGrafx/alternatives --- # Process360 Live Software Review 2026: Features, Integrations, Pros & Cons Last updated on December 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Process360 Live ## What is Process360 Live? The iGrafx Process360 Live platform goes beyond process documentation, enabling organizations to define, prioritize, and automate workflows across systems, processes, and departments. By streamlining communication and automating repetitive tasks, iGrafx ensures that processes are not only followed but optimized for performance and compliance. With robust workflow management tools, businesses can gain accurate insights into process efficiency, ensuring continuous improvement and effective audit readiness. Trusted by over 2,000 clients, iGrafx helps organizations achieve seamless, automated workflows that drive productivity and accountability. ## What is Process360 Live used for? [Workflow Management](https://www.capterra.com/workflow-management-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)[Risk Management](https://www.capterra.com/risk-management-software/) Overall rating Based on 36 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Process360 Live?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.igrafx.com&name=Process360 Live) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Process360 Live 4.7 (36) VS. [4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (36) Ease Of Use 4.7 (83) Value For Money 4.4 (30) Value For Money 4.8 (67) Customer Service 4.6 (26) Customer Service 5.0 (78) ## Process360 Live alternatives [4.8 (21)](https://www.capterra.com/p/68590/Enterprise-Process-Center-EPC/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (15)](https://www.capterra.com/p/47491/Corporater-Business-Management-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [LogicGate Risk Cloud](https://www.capterra.com/p/148648/LogicGate/) [4.7 (83)](https://www.capterra.com/p/148648/LogicGate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148648/LogicGate/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Collaboration Tools 4.3 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Access Controls/Permissions 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Archiving & Retention 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Document Storage 4.8 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Version Control 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track revisions and updates made to files and navigate between different versions Compliance Tracking 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Process360 Live 83 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Define and maintain business rules that determine workflow capabilities and criteria Track and manage schedules and meetings via an integrated calendar Track and monitor efficient handling of all changes/transitions Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Visualize and analyze customer experience across all touchpoints and channels Add customized logos and colors to align with company branding Alter the layout and content of dashboards Alter the layout and content of reports Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data Simulate physical behavior for a design or structure model where events occur in particular orders and times Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Model the varying behavior of a system over time through diagrams Guidelines for conforming to environmental laws, regulations and requirements Track and ensure quality of products in accordance with food and drug administration (FDA) act Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Create, save, and store files Store, manage and track all forms in a centralized location Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids Create, design and modify the flow and processes of tasks in a project Compliant with HIPAA, which sets standards for sensitive patient data protection Ensure internal objectives and compliance with policies are met Guidelines set by the International Organization for Standardization Manage risks related to IT systems Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation Representing and explaining real systems and occurrences using math formulas, descriptions, and approaches Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user stochastic model based on repeated random sampling Collect information from multiple sources Manage and support multiple languages Identify, track, and respond to negative feedback Manage risk that occurs from systems failure or inadequate processes Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant Organize and manage the accomplishments and development of employees or performance of applications or systems Create, manage, and track policies and procedures within an organization Predict future data based on historical data sets Share and present designs Document any changes or proposed changes made to business processes or workflows Monitor and manage manufacturing and production processes. Visually identify, define, and map all details and relationships surrounding business process models and elements Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Identify, monitor, and assess risks to brands Planning and managing of resources and procedures to mitigate the impact of events and incidents Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Reporting of risks associated with specific actions, events, or entities Assess and score risks using risk matrices Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Regulations on a company's internal process when dealing with financial reporting Develop potential scenarios to identify risks and opportunities Search and filter data across systems to locate required information by entering keywords or certain criteria probability model based on random variations of variables Create, manage and track all task activities and progression Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (36) 4.5 Based on 36 reviews ## Pricing Value for money 4.4 (30) ### Starting price Contact vendor for pricing Free trial available Value for money 4.4 (30) 4.4 Based on 30 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (26) 4.6 Based on 26 reviews ## User reviews Overall rating 4.7 Based on 36 reviews Filter by rating 5(25) 4(11) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NŞ Nur S. Human Resources Unit Manager Defense & Space ### "Quality Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 9, 2022 Pros my overall experience has been positive because there are producers who care about user comments and are open to self-improvement. Cons I have been using it for close to 1 year and I have not had a bad experience, it has a structure that works with an extremely target-result relationship. Switched from [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GP Graciela P. Employee Consumer Goods ### "iGrafx a great tool for business" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 7, 2022 I really like this software, I like the way that you can use it, but you need to know how to use it. Pros When i used this software, the tools, the functions and the differents elements in this software were really useful for me, i really like the differents tools that this software have, because they are really useful in the work and the differents ways that you can use them it's really comfortable. Cons When you know or learn how to use this software it's really comfortable, but when you are a new user, it's difficult to understand whole the functions and the tools that this software provide us. Switched from [Diligent One Platform](https://www.capterra.com/p/268087/Diligent-One/) [BPI System](https://www.capterra.com/p/81640/BPI-System/) [HOPEX Platform](https://www.capterra.com/p/179446/HOPEX/) [Wrike](https://www.capterra.com/p/76113/Wrike/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV Anuj V. Senior Consultant Management Consulting ### "iGrafx is the face of business process transformation for enduring value which lasts forever !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 30, 2022 iGrafx is one of the most suitable and ideal solution for increasing efficiency of business processes and enable strengthened business process management through bringing in process enhancement and quality assurance. It is strongly connected to RPA and Six Sigma and Lean model to extract business efficiency to most desired level. It is one of the most convenient and remarkable solution which is widely known in the market and have more good feedbacks already recorded. Pros Business process transformation for creating sustainable values for users and other involved stakeholders. Long term business advantage and sustainability is gained. Detailed process analysis and robust optimization of business resources. Improved business performance and strengthened productivity. Bringing efficiency and compliance in business process through inclusion of RPA and Six sigma etc. iGrafx brings process agility and helps in bringing the expense to lowest by increasing the productive outcome. Overall process efficiency enhancement through increased ROI Cons We need more customized features and process modules which can fit perfectly with our aligned business objective and goal. The costing/pricing model should be based on SaaS and PaaS mode only Alternatives considered [HOPEX Platform](https://www.capterra.com/p/179446/HOPEX/) [Mavim](https://www.capterra.com/p/167561/Mavim/) [ADONIS BPM Suite](https://www.capterra.com/p/236923/ADONIS/) Reasons for choosing Process360 Live iGrafx was chosen over numerous other alternatives as we loved their demo at the first place. Their business team was quick and highly knowledgeable. We loved the presentation and it was a good to go business proposition for us. They offered good discounts to us and further discounts on renewal of the same after an year. Overall, a good business interaction with better opportunities to collaborate and grow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mark M. Business Partner Information Technology and Services ### "Process for SS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 22, 2021 Overall great tool Pros comprehensive modeling and analysis tool to drive insights into process opportunities Cons Like just about all of it, but can't afford to put it in the hands of everyone. Like my MiniTab subscription floating licenses allows for all to use and check in and out. So few licenses covers multiple teams. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SJ Stella J. Chief Information Officer Marketing and Advertising ### "iGrafx helps us to meet the requirements of various regulations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2020 Pros We use iGrafx to decrease the cost per process, increase the process efficiency, reduce the complex processes to straightforward levels and model the business processes in a simple way. Cons Great experience so far, nothing to mention as negative. Absolutely impressive features. Switched from [SimScale](https://www.capterra.com/p/145960/SimScale/) Regulations compatibility range of iGrafx was more extensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nicolas B. Managing Director Investment Banking ### "iGrafx is great for meeting the requirements of the regulation standarts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2020 iGrafx works great for us to meet regulatory compliance requirements with their great software and the great support team with an extensive knowledge on the features and capabilities of their product. Pros iGrafx provides us end to end solution infrastructure for in-company cloud deployment, risk and standards compliance in a scalable way. Their support team is maybe not fast to response but when they return they are extremely professional in their approaches to problem solution with a great expertise on the features of the product. Cons Support team is not fast to response to the problems that we are reporting them. Their knowledgebase which is present in their website should be improved with video tutorials. Shape and icon library, process maps visuals should be improved and local to cloud synchronization performance should be improved. Switched from [HSI Donesafe](https://www.capterra.com/p/141558/DoneSafe/) iGrafx was more compatible with meeting the regulation standards of our company. Alternatives considered [Diligent One Platform](https://www.capterra.com/p/268087/Diligent-One/) Reasons for choosing Process360 Live iGrafx's pricing plan was more reasonable for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2020 Thank you Nicolas for your support and use of iGrafx. We also appreciate your candor about support response times. Support of our customers is something we definitely take very seriously and will look into. SG Susan G. Sr Business Analyst Government Administration ### "Requirement Elicitation - superb" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 19, 2020 iGrafx helps me get a diverse team to focus on what the true business problem is that needs to be solved / documented so that new features can be implemented, or changes fully understood. Often I am in a meeting to help identify reporting needs, and hear new requirements or notice the business team is stalled while systems is going full-steam-ahead. I will use iGrafx to better define the business need - which helps business articulate their needs and system to modify what they planned to deliver to better meet business needs. There have been multiple occasions (and I expect many more in the future) where system uses the iGrafx process model as their primary business requirements guide. Pros Ease of documenting requirements and gaining consensus from all participants, regardless of background - from C-suite to data entry clerk. I use iGrafx as a business process modeling tool - and am able to, in real time, capture a business process (e.g., financial, call center, back-end-system processing, etc) while the team describes what they do. The ability to add swimlanes, comments and descriptive decision diamonds keeps my team engaged during the requirement gathering process. Many times I am able to get the process and requirements approved before the meeting is over, eliminating the need to have the team review and approve off-line, speeding up the requirements process. Cons I solely use the business processing component - and cannot comment on other features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 22, 2020 Thank you for review and support of iGrafx SB Sally B. programm analyst Logistics and Supply Chain ### "IGRAFX Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 19, 2020 We write our procedures using it. Enjoy using it. Pros Easy to use and simple to understand how to use. Cons This is not applicable so I have nothing to say. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP John P. Lead Solution Consultant Health, Wellness and Fitness ### "Ease of Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 6, 2020 I have used it for over 20 years and still love it. I am frustrated when forced to use other tools. Pros It is intuitive in using the graphics. It is full-featured, supporting all aspects of business design. Cons It doesn't have the market share it deserves. Alternatives considered [Visio](https://www.capterra.com/p/201133/Visio/) Reasons for choosing Process360 Live Ease of Use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 22, 2020 Thank you for your review and continuous dedicated support of iGrafx. AU Anonymous User Program Officer - Executive Executive Office ### "Tool of Choice" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 6, 2020 It was easy to get started. Even if not using the app for a stretch of time I was able to pick up where I left off with little effort. Pros This software was very easy to use right out of the box. Was able to quickly utilize the functions that I required with minimal effort. Cons Customizing my favorites. The small icons related to the action in most cases not intuitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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