--- title: "SimbaPOS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SimbaPOS Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more." source_url: "https://www.capterra.com/p/178629/SimbaPOS/" page_type: "product" language: "en" --- # SimbaPOS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SimbaPOS ## What is SimbaPOS? SimbaPOS is a point of sale software system in Kenya for retail, restaurants, hotels, bars, supermarkets, wines and spirits outlets, cosmetics stores, electronics shops, agrovets, and general retail businesses. The POS system offers features like sales records, stock control, expenses management, user access rights, shift reports, and integrations with receipt printers, cash drawers, and barcode scanners. ## What is SimbaPOS used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $249 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SimbaPOS?[Manage this product listing](https://www.g2.com/products/simbapos/claim_requests/new?auto=true) ## SimbaPOS Overview Updated September 2026 AI summary SimbaPOS is a Windows-based point of sale solution designed for small businesses seeking tools for inventory management, payment processing, and sales reporting. It supports features such as customer accounts, discount handling, and electronic signatures, with optional capabilities like commission management, loyalty programs, and restaurant POS functionality to address a variety of retail and hospitality needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SimbaPOS 4.0 (1) VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $249 Per User, One Time Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 3.8 (728) Value For Money 0.0 (0) Value For Money 3.6 (681) Customer Service 4.0 (1) Customer Service 3.6 (703) ## SimbaPOS alternatives [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (673)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about SimbaPOS Overview ### What company size and specific industries is SimbaPOS built for? SimbaPOS is designed for small to mid-sized businesses in retail and hospitality, including retail shops, restaurants, bars, hotels, supermarkets, liquor stores, beauty stores, and electronics stores. It fits companies that need point-of-sale support in customer-facing sales environments across several store and service categories. Features and Usability ### What are the key features of SimbaPOS? SimbaPOS offers core inventory tracking and order management, along with inventory management for stock control and payment processing for transactions. It also includes restaurant POS, sales reports, customer accounts, discount management, loyalty program, commission management, and electronic signature for completing sales and tracking activity. Getting Started and Support ### What training and onboarding options does SimbaPOS offer? SimbaPOS provides in-person training, live online sessions, and documentation to help teams get started. In-person training supports face-to-face guidance, live online sessions allow remote instruction, and documentation offers written reference material for setup and ongoing use. Getting Started and Support ### What customer support options does SimbaPOS offer? SimbaPOS provides 24/7 live rep support and chat. These channels let users reach assistance at any time through direct conversation, though no reviewer feedback is available to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 3,592 Retail POS System reviews Capterra data shows that buyers of Point of Sale software rank the following features as their top priorities: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) SimbaPOS supports **Payment Processing**, which gives businesses a way to handle transactions accurately at checkout. However, it does not include **Credit Card Processing** or **Electronic Payments**. Instead, it offers other features that reviewers also value, such as **Inventory Tracking** (**43%**) and **Sales Reports** (**42%**), helping businesses monitor stock levels, review sales performance, and make day-to-day selling more efficient. Commission Management Tracking, calculating, and paying commissions and earnings to employees Customer Accounts Record customer information, purchase history, and other notes Discount Management Track products that are for sale at a reduced price or part of coupon promotions Electronic Signature Digitally sign online documents Inventory Management Track and manage inventory levels to maintain proper supply Inventory Tracking Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items SimbaPOS 11 features ### All Features - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Customer Accounts: Record customer information, purchase history, and other notes - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Signature: Digitally sign online documents - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Sales Reports: Reports specific to sales analysis for trends and strategies --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Free Trial Basic $249.00 Per User,One Time Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User General Manager Food & Beverages ### "Simple and Reliable Restaurant Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 25, 2018 Pros It is very easy to use and also stable. In fact, for waiters you can just train them for a few minutes and they are ready to get started. Also, day to day functions like sales, stock/inventory and reports are easy to navigate Cons My greatest concern is that SimbaPOS does not have a mobile /web application to view reports online realtime. You can only receive periodic email reports. Which means that sometimes you have to visit the restaurant to analyze data Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.