# Page 6 | AfterShip Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is AfterShip the right Shipment Tracking solution for you? Explore 468 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178663/AfterShip/reviews --- AfterShip 4.9 (468) [View alternatives](https://www.capterra.com/p/178663/AfterShip/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 8th, 2026 # Page 6 - Reviews of AfterShip ## Showing most helpful reviews Showing 126-150 of 468 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PDC Perry David C. Founder Logistics and Supply Chain Used the software for: 1-2 years ### "Still Pleased After 4 Years" June 9, 2024 5.0 Pros Simple integration works well. Its set it and forget. Cons none. support is excellent. Works perfectly Review Source Response from AfterShip June 26, 2024 Thank you for sharing your feedback! We're delighted to hear that you're still pleased with our product after 4 years. It's great to know that the simple integration works well for you and that our support has been excellent. We appreciate your continued support! CH Catherine H. Operational Specialist Internet Used the software for: Less than 6 months ### "Awesome Customer Service from " June 27, 2024 5.0 Pros Awesome customer service from Ritika Maheshwari Cons Sometime the website UI updated and the document not updated in the timely manner Review Source GC Guillermo C. SR Director of IT Consumer Services Used the software for: 1-2 years ### "Great support" March 16, 2023 5.0 When I reached out for support, I had quick assistance from the agent and was able to get my issue resolved. Pros When I reached out for support, I had quick assistance from the agent and was able to get my issue resolved. Cons In regards to package information in the dashboard it would be nice to see the recipient name. Review Source rA rahul A. VP of IT Hospitality Used the software for: 2+ years ### "Excellent Technical support" November 20, 2023 5.0 Pros \[sensitive content hidden\] provided very prompt and high quality support in helping me like Aftership to Shopify. It was a very easy process. Cons Very good value for money. API can be advanced further. Review Source WW Wilfred W. Product Quality Manager Sporting Goods Used the software for: I used a free trial ### "Must have for Your-commerce Store" July 5, 2022 5.0 We got complet solution for our Online store tracking page for our customers. Pros It is very easy to use. You get best interface. Many editing options. Fast and accurate tracking details. I like their customer service also. Afterall I fully recommend for your shipment tracking solution for business owners. Cons Yes, I could not find proper tracking details for Cainiao carrier. I think You do not support them completely. We use them as one of our carriers. So faced issues in such shipment tracking process for our customers. Review Source JM Jennifer M. CEO Retail Used the software for: 1-2 years ### "Aftership is like having your own shipping department" July 19, 2023 5.0 Pros I love the fact that Aftership integrates with my Squarespace store and pulls and updates tracking information for my various POD suppliers. Cons As far as I have noticed, there aren't any. Review Source YG Yonatan G. web developer Pharmaceuticals Used the software for: 2+ years ### "Amazing Support" June 12, 2023 5.0 Pros \[sensitive content hidden\] help us to connect multiple Woo-Commerce accounts to Aftership Cons I don't have any cons as of now......... Review Source DL Dzmitry L. CTO Retail Used the software for: 2+ years ### "like a Swiss watch" August 28, 2023 5.0 Pros 100% uptime. easy to setup. integrations with eBay and Magento covers all we need Cons Had only 1 issue for 8 last years. eBay mail service breaks aftership template some time. Review Source VAG Vitor André G. Owner Furniture Used the software for: 6-12 months ### "Perfect" May 9, 2023 5.0 Pros Everything.And the support is always there! Special thanks to \[sensitive content hidden\] Cons All perfect. I dont have any con to talk about Review Source Mariia S. Cosmetic Selling Manager Retail Used the software for: 1-2 years ### "Great product" May 1, 2023 5.0 Pros Automation is very useful especially when many orders are coming in. Cons Sometimes you have to check for the automation to function properly. Review Source Pete S. Publisher Publishing Used the software for: 1-2 years ### "Good time-saving service" April 4, 2023 5.0 Pros An easy web interface to use after initial setup. Good and quick customer service. Cons No major problems to report. Teething issues were quickly fixed. Review Source MN Maisie N. Owner Retail Used the software for: Less than 6 months ### "Great customer service!" April 15, 2024 5.0 Pros The customer service is brilliant. I have spoken to Jai and a few others and they've always replied very quickly and resolved my issues. Cons It would be nice if more templates and features were available in the free package. Review Source Response from AfterShip April 22, 2024 Thank you so much for taking the time to leave a review! We really appreciate your feedback. We're thrilled to hear that you had a positive experience with our customer service team. Providing excellent and prompt support is one of our top priorities, and we're glad that our team was able to resolve your issues efficiently. Regarding your suggestion about having more templates and features in the free package, we completely understand your point. We constantly strive to enhance our offerings and make them as valuable as possible for all our users. While we do offer a range of templates and features in our free package, we're always open to feedback and suggestions for improvement. Thank you once again for your valuable review. We hope to continue serving you with exceptional customer service and further enhance our offerings to meet your needs. If you have any further suggestions or queries, please feel free to reach out to us. Regards Team AfterShip Thibault M. CEO Information Technology and Services Used the software for: Less than 6 months ### "Great API for tracking automation" August 28, 2023 5.0 Pros I love the API feature that works well with my needs, I've tested 3 other before selecting AfterShip that returns me less than 2 % of error over 100 shipments whereas competitors were returning 20+% error rate.Their customer care service is also top notch and provide you with answers and real solution quickly. Cons There is not really any cons that I see for now. Review Source NJ Nishank J. Chief Technology Officer Computer Software Used the software for: 2+ years ### "Wonderful Service" November 21, 2023 5.0 Nice and Wonderful . The team specially Nitish is just a Gem Pros I appreciate the technology they bring , which gives ease of Tracking International Couriers . Cons Not as such . Nothing bad about Aftership Review Source Phil T. Business Owner Retail Used the software for: 2+ years ### "Must have for shippers." August 22, 2019 5.0 Overall great experience. Saves lots of time. Pros This keeps my customers informed of where their order is after we ship it. Their status updates and tracking page keep the customers engaged. Helps avoid customer service calls and emails. Cons It's a little pricey. Wish it had marketing reports. Review Source MW Matt W. Director Retail Used the software for: 2+ years ### "Great product with many good add ons" August 1, 2022 5.0 This has been one of the easier apps to deploy. Works how it should with few issues. Pros Aftership creates a tracking/notification and returns ecosystem for our customers Cons Does a really good job of what it says it should. Review Source OH Olivia H. entrepreneur, developer, designer, web and creative, web design E-Learning Used the software for: I used a free trial ### "Quick response time, polite and nice costumer servers " May 10, 2024 4.0 Pretty new, yet so far, so good. I am eager to used this in the time coming. Pros Know i will get the assistance quick if i need it Cons How hard it it to understand, long swr up progress. Review Source Response from AfterShip June 5, 2024 Thank you for your wonderful review! We appreciate your kind words about our quick response time and polite customer service. Rest assured, we will always be there to assist you promptly when needed. We apologize if you found some parts of the setup process confusing. We are continuously working to improve and make it more user-friendly. We are glad to hear that you are enjoying our service so far and we look forward to serving you in the future. MW Michael W. Director Transportation/Trucking/Railroad Used the software for: 2+ years ### "Tracking for multiple customers" June 20, 2023 5.0 Pros I like the CSV upload and export functionality, that allows me to track all shipments and run macros against export data in order to manage my shipments more easily. Cons When my shipment numbers have changed, I would like to receive a recommendation to change my billing plan. Currently this isn't being implemented by Aftership. Review Source JA Jessica A. owner Internet Used the software for: Less than 6 months ### "Great Customer Support" May 7, 2024 5.0 Pros Aftership is very helpful, and their customer support is top notch. I was having issues with adding my dns, and someone was able to meet with me and help me through this process. It was a very easy experience, and I am grateful for the support. Cons there are no cons at this time. I am a new user and so far so good Review Source Response from AfterShip May 9, 2024 Thank you for taking the time to share your feedback about your experience with Aftership. We truly appreciate your kind words and are delighted to know that our customer support was able to assist you effectively. We are grateful for your support and for choosing Aftership as your trusted service provider. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We are always here to help! Best Regards, Team AfterShip HD Hans D. CEO Education Management Used the software for: 2+ years ### "Excellent platform" March 30, 2023 5.0 Outstanding. Been using them for years. Pros Simply extremely useful and user friendly. I also love to be able to use the branded page with our company name and tracking status page to send to customers when we want them to track one particular shipment. Cons Currently (March 2023) the Android App and the Web Browser do not(!?) share the database, forcing you to manually enter shipments in each if required/desired. Review Source CK Carissa K. Customer Service Manager Consumer Goods Used the software for: 1-2 years ### "Amazing Customer Service!" August 3, 2023 5.0 Pros AfterShip makes our returns process so much more efficient plus their customer service rep, \[sensitive content hidden\] is amazing! Cons The only downside to AfterShip is the generate return label seems to not work 1-2 times a month. Review Source WP Will P. Founder Furniture Used the software for: I used a free trial ### "Great Company - would definitely recommend" June 28, 2023 5.0 This has completely changed our customers' post-purchase experience. We now can tell our customers where their packages are and tell our suppliers all while informing ourselves. Pros Easy to use and add branding. Lots of functionality. Cons I found it hard to connect my WooCommerce website but Anmol was very friendly and quick to help. There's nothing else bad to say! Alternatives considered [Veeqo](https://www.capterra.com/p/150907/Veeqo/) Reason for choosing AfterShip Friendly, helpful and better service! Review Source JW Jayne W. MD Retail Used the software for: 2+ years ### "Shopify help" April 5, 2023 5.0 very happy Pros \[sensitive content hidden\] was extreamly helpfull and solved my issue easely . Cons it is easy to you to use and the service if very good . Review Source Conal B. CEO Information Technology and Services Used the software for: Less than 6 months ### "Fantastic support & excellent features :)" June 6, 2024 5.0 Pros \[sensitive content hidden\] was fantastic, her knowledge is extensive and she solved my problems efficiently and effectively. Thanks again :) Cons Nothing so far, we will be testing and implementing more of AfterShip features in the future. Review Source Response from AfterShip June 26, 2024 Thank you for your kind words! We are thrilled to hear about your positive experience with our support team and the features we offer. Your satisfaction is our top priority, and we look forward to serving you with even more features in the future. Feel free to reach out if you need any assistance along the way! MJ Manav J. Tech specialist Luxury Goods & Jewelry Used the software for: 1-2 years ### "Support was very good" January 23, 2024 5.0 Pros Support is quick and able to get into meetings and solve issues at any time of day Cons I didn't find any cons in aftership. Thanks Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.