Samsung SDS America

Nexshop


4 / 5
9 reviews

Who Uses This Software?

Cloud-based digital retail platform which helps mid-size to large retailers with data-driven analytics, contextual marketing, differentiated customer experience and communications.


Average Ratings

9 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Please contact Samsung for pricing details.
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Webinars
  • Support
    Online

Vendor Details

  • Samsung SDS America
  • www.samsungsds.com/us/en/
  • Philippines

About Nexshop

Nexshop allows businesses to make effective marketing decisions based on analysis of customer behavior.


Nexshop Features

  • A/B Testing
  • Campaign Tracking
  • Channel Attribution
  • Customer Journey Mapping
  • Dashboard
  • Performance Metrics
  • Predictive Analytics
  • ROI Tracking
  • Social Media Metrics
  • Website Analytics

Nexshop Reviews Recently Reviewed!


In a word Nexshop is awesome tool

Mar 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There are many things to like most about the software. I am quoting some from there, such as customer analysis , Sales Data et cetera. In a word I wanna say, It's a sales machine formula.

Cons: It's difficult for me to find out least about this software. Even then I am going to mention about the price. I think It's a little bit high but It's not much that the services we get.

Overall: Overall It's pretty good. Highly recommended for User not using yet

Nexshop Review

Mar 26, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The ability for the software to create a field of data. That is, it can gather the informations of a store, making the owner able to find it faulty areas and be able to better it. And also it builds up Customers satisfaction.

Cons: Its comes along with more expensives, more data bundle for it and everyday maintainance.

Overall: Thou I haven't be able to own one, but from my experience with others of Nexshop. It has really helped them in building up their customers Satisfaction and having a steady data about the in and out of it's daily activities.

Nexshop is a great tool for analyzing data

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The data obtained using this software allows you to visualize data quickly and be able to analyze it easily and intuitively. The data obtained with this tool allowed me to use econometric models to predict customer behavior over time. It also allows to improve the segmentation of customers and the type of products that can be offered. It greatly improves the experience of customers in the store.

Cons: The tool is a little expensive compared to other similar ones, however it is highly recommended

Overall: I needed to forecast customer behavior over time and see if the seasons had any effect on it. Nexshop allowed me to collect the data I needed to do that.

Good product

Sep 06, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: easy to use customer service was fantastic

Cons: Cost is a little higher than other products

My Software Review

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: That the brand is highly known in the industry

Cons: That its a bit on the high cost side for me

Overall: Its really my only first time using it

Amazing

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked the customer service the help and the choices I could make

Cons: I did t have anything that I did t like because I liked it maybe I will suggest a front page with more colors

Overall: My overall experience was amazing I found all the time what I wanted

Capterra loader

It's Not For Everybody

Dec 01, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Everything is automatic. The sharing of analytics, customer support, and the content that someone receives.

It's a very powerful tool that is helpful for only those who know what it's for.

Cons: Only targets retailers. Consumers are left out of the loop and only agree to send data reports.

Overall: This is honestly a great tool, but there should be a way for consumers to check their own analytics and check which content works best for them and their device

Nex shop review

Nov 27, 2018
2/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: There was nothing I liked about nex shop.

Cons: The whole app needs to be redone and made easier to use.

My review

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like this software because they know exactly what people/customers need and thats the best from them.

Cons: I would like for lowest price thats only issue i had but now its okay.

Overall: I can send a messages very easy and I resolve many problems from digital level. Thanks very much for that!!