Empower Reviews

Empower Reviews

5 / 5 3 reviews

Who Uses This Software?

Markets include healthcare, restaurants, legal, architects, engineers and contractors (AEC), online retailers.


Average Ratings

3 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $960.00/year
  • Pricing Details
    Price options available monthly & yearly. Discounts for multiple locations.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Empower Reviews
  • www.empowerreviews.com
  • Founded 2015
  • United States

About Empower Reviews

Gather customer feedback & turn it into 5-Star reviews online. Request customer feedback & send positive reviewers to review sites. View and respond to reviews on all major third party reviews sites. EmpowerReviews is completely customizable and integrates with existing systems.


Empower Reviews Features

  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Campaign Management
  • Dashboard
  • Negative Feedback Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • Social Sharing

Empower Reviews Reviews Recently Reviewed!


EmpowerReviews Review

Aug 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This software is easy to use and makes it easy to generate positive reviews. I like the data aggregator for viewing my reviews and letting me create preset responses so my team has an easy time responding to reviews. The software is not one size fits all which is nice when we need things customized or if we have specific needs. We are a reseller so we use this for ourselves and our customers and we have found it very easy to set up and integrate with our client's customer management systems.

Cons: They have a reseller/channel partner program, but they don't publicize is so you have to inquire directly otherwise, no complains at all.

Overall: We have used this platform for reputation and review management as well as regular forms on sites we build and manage. We have found a significant increase on all review forms we have used.

Capterra-loader

Great results

Aug 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: It is very easy to use. Support is there

Cons: Nothing. We got the results we expected

Overall: The staff is responsive and attentive to my needs. They deliver what they promise

Easy way to stay in control

Aug 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Keeping the less than glowing reviews internal while asking the positive reviewers to publicly post their responses is great- I respond to every one but the world only sees the glowing ones.

Cons: Doesn't seem to be an obvious white label solution- I had to write to ask about it- but no real complaints.