# ClinicSense Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ClinicSense Software - reviews, pricing plans, popular comparisons to other Massage Therapy products and more. Source: https://www.capterra.com/p/178722/ClinicSense --- # ClinicSense Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ClinicSense ## What is ClinicSense? ClinicSense offers an all-in-one SOAP notes, scheduling, online booking, payments & invoicing, and practice management solution designed for massage therapists. Customizable treatment notes and form templates make it fast and easy to chart, saving you time and helping you feel more organized. Online booking can be set up from your website or social media accounts - intake forms and appointment reminders are automatically sent for you. Our flexible scheduling features put you in control, allowing you to set rules for who can book online and how they pay, help you reduce scheduling gaps, and more! Beyond the basics, ClinicSense offers key features like No-Show Guard protection, client block lists, wait lists, and automated availability email campaigns to help you grow and protect your bottom line. Whether you’re a solo practitioner or managing a multi-therapist practice, ClinicSense provides the tools you need to manage your business with confidence. HIPAA & PIPEDA-compliant ## What is ClinicSense used for? [Massage Therapy](https://www.capterra.com/massage-therapy-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 659 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Pros & cons Responsive and helpful assistance Streamlined business management experience Payment and billing limitations Limited mobile functionality Starting price $39 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Appointment Scheduling / 2026 - Electronic Medical Records / 2026 - Medical Practice Management / 2026 - Medical Spa / 2026 - Physical Therapy / 2026 - Appointment Reminder / 2025 - HIPAA Compliance / 2025 Our "Best of" badge program showcases products with the highest ratings... - Appointment Reminder / 2026 - Appointment Scheduling / 2026 - Chiropractic / 2026 - Electronic Medical Records / 2026 - HIPAA Compliance / 2026 - Massage Therapy / 2026 - Medical Practice Management / 2026 - Medical Spa / 2026 - Occupational Therapy / 2026 - Patient Case Management / 2026 - Patient Management / 2026 - Physical Therapy / 2026 - Podiatry / 2026 - Scheduling / 2026 - Spa / 2026 - Speech Therapy / 2026 Our "Best of" badge program showcases products with the highest ratings... - Appointment Reminder / 2026 - Chiropractic / 2026 - Electronic Medical Records / 2026 - HIPAA Compliance / 2026 - Massage Therapy / 2026 - Medical Practice Management / 2026 - Medical Spa / 2026 - Occupational Therapy / 2026 - Patient Case Management / 2026 - Patient Management / 2026 - Physical Therapy / 2026 - Podiatry / 2026 - Scheduling / 2026 - Speech Therapy / 2026 Do you work for ClinicSense?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://clinicsense.com&name=ClinicSense) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ClinicSense 4.8 (659) VS. [4.8 (527)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (659) Ease Of Use 4.6 (527) Value For Money 4.8 (634) Value For Money 4.7 (468) Customer Service 4.9 (620) Customer Service 4.8 (502) ## ClinicSense alternatives [4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (611)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.9 (331)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $165.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/178722/ClinicSense/alternatives/) ## FAQs about ClinicSense Overview ### What problems does ClinicSense solve? ClinicSense solves the day-to-day chaos of managing bookings, SOAP notes, intake forms, billing, reminders, gift certificates, and follow-up emails across disconnected tools. Massage therapists, solo practitioners, and small wellness clinics use it to reduce no-shows, cut admin time, simplify setup, and keep client records, payments, and scheduling organized in one system. Answer based on 348 reviews Overview ### Which roles and teams benefit most from ClinicSense? ClinicSense is most used by massage therapists, registered massage therapists, and licensed bodywork practitioners who need scheduling, intake forms, SOAP notes, and treatment documentation in one place. Clinic owners, managers, and office staff benefit from billing, client communication, online booking, and day-to-day practice operations that keep appointments organized. Answer based on 654 reviews Overview ### What company size and industries is ClinicSense built for? ClinicSense is built for small wellness practices, with 100% of reviewers from small businesses and 74% in Health, Wellness and Fitness. It serves massage therapists, osteopaths, physical therapists, acupuncturists, and similar providers, with additional reviewer representation in Alternative Medicine at 8% and Hospital & Health Care at 8%. Answer based on 654 reviews Features and Usability ### What are the key features of ClinicSense? ClinicSense includes core practice management features like appointment scheduling, online booking, client reminders, SOAP notes, and client management. Reviewers also highlight billing and payment processing, intake forms, calendar sync, and email communication as key differentiators for running scheduling, charting, and invoicing from one system. Answer based on 238 reviews Pricing ### How much does it cost and what fees or limitations are included? ClinicSense starts at $39/month for the Lite plan, with Standard at 69 and Premium at 99. Lite limits one practitioner to 20 appointments monthly; Standard allows 200 appointments and adds practitioners for 20/month, while Premium offers unlimited appointments. A free trial is available, and reviewers often call pricing fair, though some mention recent increases. Answer based on 95 reviews Integrations ### Which third-party tools and platforms does ClinicSense integrate with? ClinicSense integrates with Google Calendar for scheduling sync, Square Payments and Square Point of Sale for payment processing, Stripe and PayPal for online payments, Instagram and Meta for Business for booking links, plus Squarespace, QuickBooks Online, and TELUS Health. Reviewer mentions confirm especially strong use of Square and Google Calendar. Answer based on 79 reviews Getting Started and Support ### How easy is it to onboard and train a team on ClinicSense? ClinicSense is generally quick to learn, with live online sessions, webinars, videos, and documentation that give teams clear ways to get started. Solo practitioners and nontechnical users often onboard quickly, while admins managing multi-practitioner setups or transitions from other systems may need more time to learn the full feature set. Answer based on 58 reviews Getting Started and Support ### What customer support options does ClinicSense offer, and how do users rate the experience? ClinicSense offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as fast, helpful, and easy to reach, often mentioning personalized video guidance and quick issue resolution. A few reviewers note weaker communication during outages, occasional frustration with changes to support access, and inconsistent experiences. Answer based on 213 reviews Security ### How does ClinicSense handle data security and access control? ClinicSense uses secure storage for client records, intake forms, notes, payment information, and online records, with reviewers also mentioning secure client access and encryption for protecting information. Some access choices favor convenience over control, since clients can book without accounts or passwords, and reviewers note no option to block unwanted clients. Answer based on 23 reviews ## Who uses ClinicSense? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 118 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 118 reviews Health & Medical 58% Health & Medical 58% Entrepreneurs/ Owners 12% Administrative 8% Finance & Accounting 1% Others 21% Top industries Based on 118 reviews Health, Wellness and Fitness 75% Medical Practice 9% Alternative Medicine 9% Hospital & Health Care 6% Other 1% ## Pros and Cons Responsive and helpful assistance 96% positive reviews out of 198 Most reviewers describe customer support as prompt, approachable, and effective in resolving questions or technical issues. Beth G. LMT, 1 employee. "Every time I contact them for help the response is fast and courteous via an easy to follow short personal how-to video. When I had an extra question about their response \[sensitive content hidden\] asked to call and discuss it with me. " Payment and billing limitations 41% negative reviews out of 69 Some reviewers report payment processing lacks customization, direct billing options, and experiences occasional invoicing or integration issues. Danie W. Registered Massage Therapist, 1 employee. "I am finding it difficult to find a way to change the way my invoices are printing." Streamlined business management experience 98% positive reviews out of 95 Most reviewers indicate ease of use enables efficient, organized workflows and simplifies daily business operations. Carron C. RMT, 1 employee. "ClinicSense has made my tasks a lot easier and more efficient to complete. " Limited mobile functionality 56% negative reviews out of 43 Some users report the mobile app is slow, less user-friendly, and missing key features compared to desktop. Amarina K. Owner and Licensed Massage Therapist, 2 - 10 employees. "I currently download an icon of the desktop version to my phone for a shortcut to the calendar instead because the phone app just feels choppy and is annoying to navigate." Ongoing feature enhancements 97% positive reviews out of 30 Most users comment continuous improvement ensures frequent updates, valuable enhancements, and responsiveness to user feedback. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Management 4.9 (331) 64.95% of 331 reviewers that rated this feature as important or highly important It gives you flexible tools to organize, adjust, and track appointments, including rescheduling, waitlists, and payment tracking. Reviewers appreciate automated reminders, Google Calendar sync, and easy modifications, though some want better client blocking and more therapist-specific customization. Online Booking 4.9 (320) 64.06% of 320 reviewers that rated this feature as important or highly important ClinicSense offers a convenient online booking system that lets clients schedule, cancel, or reschedule appointments 24/7. Users think this saves significant administrative time, increases bookings, and provides flexibility, though some wish for more customization and easier cancellation options. Calendar Management 4.8 (314) 62.74% of 314 reviewers that rated this feature as important or highly important You can manage your schedule with customizable views, Google Calendar sync, and easy adjustments for time off or meetings. Reviewers indicate it keeps them organized, is user-friendly, and supports both personal and professional planning, though some request improved mobile and monthly views. Appointment Scheduling 4.9 (247) 65.18% of 247 reviewers that rated this feature as important or highly important With this capability, you and your clients can easily book, reschedule, and manage appointments online at any time. Reviewers appreciate the intuitive interface, automated reminders, Google Calendar integration, and how it saves time for both practitioners and clients. SOAP notes 4.6 (164) 45.12% of 164 reviewers that rated this feature as important or highly important ClinicSense helps you document client sessions with customizable, user-friendly SOAP notes that can be tailored to different modalities. Some users say they value quick note-taking, template options, and integration, but wish for better mobile access and more customization per practitioner. Booking Management 4.9 (248) 57.66% of 248 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations ClinicSense 116 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases It gives you flexible tools to organize, adjust, and track appointments, including rescheduling, waitlists, and payment tracking. Reviewers appreciate automated reminders, Google Calendar sync, and easy modifications, though some want better client blocking and more therapist-specific customization. With this capability, you and your clients can easily book, reschedule, and manage appointments online at any time. Reviewers appreciate the intuitive interface, automated reminders, Google Calendar integration, and how it saves time for both practitioners and clients. Creation, administration, and evaluation of assessments or tests Automatically create schedules based on business needs or employee availability and qualifications Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Before and after photos of procedure(s) Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations You can manage your schedule with customizable views, Google Calendar sync, and easy adjustments for time off or meetings. Reviewers indicate it keeps them organized, is user-friendly, and supports both personal and professional planning, though some request improved mobile and monthly views. Synchronize with other calendars to view mutual availability and schedules Access and track notes regarding case activities and updates within case files Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Record and organize clinical notes and progress notes for each patient after interaction with a physician Track and manage adherence to policies for any service, product, process, or supplier Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Financial system that helps create and manage physical/digital credit cards and track transaction activities Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Accept and process credit/debit card transactions Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Create and securely store digital patient records Plan an event's time and location Plan, manage, and track the financial activities of an individual or organization Serves chiropractic practices Software designed for the healthcare industry Designed for medical spas Designed for the use of occupational therapists Designed specifically for physical therapy practices Intended to be used by podiatrists Specific for use in spas and salons Store, manage and track all forms in a centralized location Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Compliant with healthcare rules and regulations around the world Compliant with HIPAA, which sets standards for sensitive patient data protection Transactions that typically involve face-to-face interactions between the payer and the payee Captures invoice data and maintains comprehensive records for auditing and reporting purposes Automate workflows and trigger campaigns based on customer actions Records of patients' medical history Access software remotely via mobile devices Notifications via mobile devices Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service ClinicSense offers a convenient online booking system that lets clients schedule, cancel, or reschedule appointments 24/7. Users think this saves significant administrative time, increases bookings, and provides flexibility, though some wish for more customization and easier cancellation options. Online forms for managing client intake Accept and process online payment transactions Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Manage physician availability and schedules Accept and process customer payments for products or services using hardware and software Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Customizable notes that help healthcare professionals document and track patient progress Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Design, communicate, and distribute incentives to perform a specific action Ratings/Reviews Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Manage the rescheduling of appointments Set & manage permission levels based on user roles and restrict access to only authorized individuals Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Send promotional campaigns or transactional messages via text messages Send messages via SMS Reminders sent via SMS/text message ClinicSense helps you document client sessions with customizable, user-friendly SOAP notes that can be tailored to different modalities. Some users say they value quick note-taking, template options, and integration, but wish for better mobile access and more customization per practitioner. Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Gauge satisfaction and receive information for improvement and success Track and manage the scheduling of tasks Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Sell multiple treatments together as a set Create treatment plans that document interventions and outcomes to track patient progress Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.6 (659) 4.6 Based on 659 reviews ## Pricing Value for money 4.8 (634) Free Trial [View pricing plan details](https://www.capterra.com/p/178722/ClinicSense/pricing/) Lite $39.00 Flat Rate,Per Month It includes: - Online Booking - SOAP Notes - Intake Forms - Email Reminders - Reports - Google Reviews Booster - For 1 Practitioner Standard $69.00 Flat Rate,Per Month It includes: - No-Show Guard - Email & SMS Reminders - Reports - Google Reviews Booster - Email Newsletters - Marketing Tools - Additional Practitioners - Availability Summary Email - Invoicing Premium $99.00 Flat Rate,Per Month It includes: - Unlimited Custom SOAP Note Templates - Unlimited Custom Forms - Skip-The-Line Priority Support - Intake Forms - Email & SMS Reminders - No-Show Guard - Reports - Google Reviews Booster - Availability Summary Email - Marketing Tools - Email Newsletters Value for money 4.8 (634) 4.8 Based on 634 reviews ## Integrations [ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ TELUS Health](https://www.capterra.com/p/10034382/TELUS-Health/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (620) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (620) 4.9 Based on 620 reviews ## User reviews Overall rating 4.8 Based on 659 reviews Filter by rating 5(567) 4(83) 3(6) 2(0) 1(3) Mentioned topic Sorted by most recent CM Coline M. Owner Massage Therapist Health, Wellness and Fitness ### "Clinic Sense is very professional and very approachable." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2026 My experience has been very positive with Clinic Sense. The staff is very helpful when I need to locate and speak to someone. Pros Using Clinic Sense for my business has been a very positive experience. There booking system is so smooth and easy yo use.Actually I like many things about what they offer, such as the Business side of things with accounts payable, stats on all programs, numbers registered as well as a waiting list system that makes tracking clients so much smoother. Cons There is nothing I dislike about the Clinic Sense.They meet my expectations in every aspect of program delivery. Alternatives considered [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) Reasons for choosing ClinicSense The ease of using this system impressed me immediately. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NH Nicole H. Registered Massage Therapist and Owner Health, Wellness and Fitness ### "Best overall online booking and documentation software for solo entrepreneurs!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2026 My overall experience with ClinicSense has been positive and it's without a doubt the best online booking and documentation system there is for solo entrepreneurs like me. Pros I love the ease and convenience of ClinicSense. It's like having a virtual assistant for all your scheduling and payment processing needs. Cons I don't have a lot to say here. I think the only drawback I have found is implementation of new features seems to take a while. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Christian A. Osteopathic Manual Practitioner Health, Wellness and Fitness ### "Great app, continue to improve it." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2026 I never had to use costumer management for any negative issue, great point. I switched my paper files in it, convenient. Pros Easy to use, value/money, convenient on the IPad. Appointment scheduling and management. Doing my own templates. Cons Could just be more bilingual ;) I’m an osteopathic manual practitioner, not massothérapie, patients (not clients for me)can be confuse a bit We cannot erase a patient from the system; some of them make a bug when I pick them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jessica Rose F. RMT, Business Owner Health, Wellness and Fitness ### "Happy Customer Since Day One" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2026 I have been using this software for over 5 years now and I haven't even thought to look elsewhere for a system for my business. Pros It is very easy to navigate as a user and have rarely if ever run into any issues with the software. Cons I am still looking forward to the progress and development of the mobile app as well as a client portal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Brooke S. Osteopathic Manual Therapist Health, Wellness and Fitness ### "Excellent! Highly recommended! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2026 Pros I’ve been extremely happy with this clinic management software. It’s very user-friendly, easy to navigate, and has streamlined many of my day-to-day operations. My patients find the online booking system simple and convenient to use, which has significantly improved the appointment scheduling process. The customer support team is outstanding—responsive, knowledgeable, and always willing to help when needed. I highly recommend this software to any clinic looking for an efficient and reliable management solution. Cons When using the app I’ve no idea some small glitches when trying to enter multiple payments. The payment dates don’t line up after entering payment and saving payment method. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reasons for choosing ClinicSense More cost effective and more user friendly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Claire L. Registered Massage Therapist Health, Wellness and Fitness ### "Great Product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 24, 2026 I love ClinicSense. It's easy to use, I can check everything I need for day to day and for month end, from receivables to sales tax. The new waitlist feature is quite handy, and clients love the ease of booking online. Pros It's easy to use, easy to navigate, and it logs all important information with reports for different business needs. Cons I don't like that when you export a client file it doesn't export the clinical notes, only the client profile. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) I moved companies and they used ClinicSense, but I much prefer it to booker. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Analiza G. LMT Health, Wellness and Fitness ### "Scheduling got easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 The staffs are very easy to talk too! They did a lot of follow ups thru email till I felt confident of using Clinicsense. Pros Since I started using clinic sense for my massage business, everything is so easy for me and for the clients. Clinic sense dies everything from booking, to reminders and easy to buy their online gift cards. The booking also is so much easier for my clients. They love it! Thank you for this wonderful booking software. It makes my work runs smoothly. Cons I dont have any answer for this question. Everything about Clinicsense works good for me. I will let you know if I'll find one that I dont like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RI Rhonda I. Registered Massage Therapist Health, Wellness and Fitness ### "I love ClinicSense " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2026 Absolutely love it. Fast response to any questions. They are always advancing their features. Can’t wait when AI is introduced Pros I have been using ClinicSense for years. Would not imagine using anything else. I love how they continue to upgrade their features Cons I wish that the yearly statements had the breakdown of payments. Perhaps there is a way to get that info on one page. I just didn’t inquire. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Tammy P. Owner Medical Practice ### "A winning combination for your business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2026 Great experience for ease of my massage business. The price is affordable and the software is easy to use. Pros The communication with the ClinicSense team cannot be beat. Prompt, concise, friendly and knowable. My clients love the ease of using the reminder of open appointment availability. This feature increased my business the very 1st month. The ease of booking appointment and changed is also a winning feature. I highly recommended ClinicSense for your business too. Cons I have not had a bad experience or anything that would make me want to switch to a different company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Camille L. Massage therapist Health, Wellness and Fitness ### "Good review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 Good. Whenever I have a question, support staff are really quick at responding. Client says it's also easy to book appt online. Pros Easy to use; reminder notifications, customer support, value for money, scheduled and appointment management. Cons No private screening method; lots of clients email reminders go to spam or junk mail; no other complaints. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/178722/ClinicSense/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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