# ClinicSense Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ClinicSense Software - reviews, pricing plans, popular comparisons to other Massage Therapy products and more.

Source: https://www.capterra.com/p/178722/ClinicSense

---

# 

 ClinicSense Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ClinicSense

## What is ClinicSense?

ClinicSense offers an all-in-one SOAP notes, scheduling, online booking, payments & invoicing, and practice management solution designed for massage therapists. Customizable treatment notes and form templates make it fast and easy to chart, saving you time and helping you feel more organized. Online booking can be set up from your website or social media accounts - intake forms and appointment reminders are automatically sent for you. Our flexible scheduling features put you in control, allowing you to set rules for who can book online and how they pay, help you reduce scheduling gaps, and more! Beyond the basics, ClinicSense offers key features like No-Show Guard protection, client block lists, wait lists, and automated availability email campaigns to help you grow and protect your bottom line. Whether you’re a solo practitioner or managing a multi-therapist practice, ClinicSense provides the tools you need to manage your business with confidence. HIPAA & PIPEDA-compliant

## What is ClinicSense used for?

[Massage Therapy](https://www.capterra.com/massage-therapy-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)

Top alternative

Featured

Overall rating

Based on 651 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Pros & cons

Responsive personalized customer assistance

Streamlined business management experience

Payment and billing limitations

Limited mobile functionality

Starting price

$39

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for ClinicSense?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://clinicsense.com&name=ClinicSense)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ClinicSense

4.8 (651)

VS.

[4.8 (496)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

$39

Flat Rate, Per Month

Starting Price

$54

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (651)

Ease Of Use

4.6 (626)

Value For Money

4.8 (626)

Value For Money

4.7 (610)

Customer Service

4.9 (613)

Customer Service

4.8 (608)

## ClinicSense alternatives

[4.7 (3,617)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Highest Rated

[4.9 (303)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting price

$165.00

Per User, Per Month

[4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Starting price

$19.00

Per User, Per Month

[4.7 (53)](https://www.capterra.com/p/187418/Juvonno/reviews/)

Starting price

$55.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/178722/ClinicSense/alternatives/)

## Who uses ClinicSense?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Responsive personalized customer assistance

96% positive reviews out of 176

Most reviewers describe customer support as prompt, helpful, and offering tailored guidance for resolving issues quickly.

Beth G

LMT, 1 employee.

"Every time I contact them for help the response is fast and courteous via an easy to follow short personal how-to video. When I had an extra question about their response \[sensitive content hidden\] asked to call and discuss it with me. "

Payment and billing limitations

44% negative reviews out of 64

Some reviewers report difficulties with payment options, insurance billing, and invoice customization impacting workflow.

Danie W

Registered Massage Therapist, 1 employee.

"I am finding it difficult to find a way to change the way my invoices are printing."

Streamlined business management experience

100% positive reviews out of 89

Most reviewers find ease of use crucial, allowing efficient organization and seamless business operations from anywhere.

Amarina K

Owner and Licensed Massage Therapist, 2 - 10 employees.

"Being able to do everything from one place makes work easier for us!"

Limited mobile functionality

52% negative reviews out of 40

Some reviewers find the mobile app slow, lacking key features, and less reliable than the desktop version.

Leigh-Anne B

Registered Massage Therapist, 1 employee.

"Also, some features are not easily accessible when using the platform on a mobile device."

Ongoing platform enhancements

97% positive reviews out of 29

Most reviewers appreciate continuous improvement, noting frequent updates and responsiveness to user feedback for better functionality.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Management

4.9 (327)

64.22% of 327 reviewers that rated this feature as important or highly important

With this capability, you can easily manage, reschedule, and cancel appointments, set buffers, and track payments. Reviewers indicate the automated reminders, conflict warnings, and Google Calendar sync help keep their schedules organized, though some wish for more client blocking options.

Online Booking

4.9 (317)

63.41% of 317 reviewers that rated this feature as important or highly important

ClinicSense offers a flexible online booking system that lets clients schedule, reschedule, and pay securely anytime. Users think it saves time, increases bookings, and is user-friendly, though some mention limited customization and difficulties with monthly calendar views.

Calendar Management

4.8 (308)

61.69% of 308 reviewers that rated this feature as important or highly important

You can efficiently organize your schedule, link with Google Calendar, and customize availability. Reviewers find the system intuitive, easy to adjust, and helpful for planning work and personal time, though some wish for better mobile views and multi-provider navigation.

Appointment Scheduling

4.9 (246)

64.63% of 246 reviewers that rated this feature as important or highly important

ClinicSense gives you a streamlined way to schedule appointments, with customizable options and Google Calendar integration. Reviewers appreciate the intuitive interface, automated reminders, and how easy it is for clients to book and reschedule online, saving everyone significant time.

SOAP notes

4.6 (165)

44.85% of 165 reviewers that rated this feature as important or highly important

ClinicSense helps you document treatment notes quickly with customizable templates and easy access to previous notes. Reviewers appreciate the user-friendly layout, time-saving shortcuts, and secure sharing, but some mention limited mobile access and desire more customization.

Booking Management

4.9 (246)

56.91% of 246 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

ClinicSense 116 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

With this capability, you can easily manage, reschedule, and cancel appointments, set buffers, and track payments. Reviewers indicate the automated reminders, conflict warnings, and Google Calendar sync help keep their schedules organized, though some wish for more client blocking options.

ClinicSense gives you a streamlined way to schedule appointments, with customizable options and Google Calendar integration. Reviewers appreciate the intuitive interface, automated reminders, and how easy it is for clients to book and reschedule online, saving everyone significant time.

Creation, administration, and evaluation of assessments or tests

Automatically create schedules based on business needs or employee availability and qualifications

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Before and after photos of procedure(s)

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

You can efficiently organize your schedule, link with Google Calendar, and customize availability. Reviewers find the system intuitive, easy to adjust, and helpful for planning work and personal time, though some wish for better mobile views and multi-provider navigation.

Synchronize with other calendars to view mutual availability and schedules

Access and track notes regarding case activities and updates within case files

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Track and manage adherence to policies for any service, product, process, or supplier

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Accept and process credit/debit card transactions

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Plan an event's time and location

Plan, manage, and track the financial activities of an individual or organization

Serves chiropractic practices

Software designed for the healthcare industry

Designed for medical spas

Designed for the use of occupational therapists

Designed specifically for physical therapy practices

Intended to be used by podiatrists

Specific for use in spas and salons

Store, manage and track all forms in a centralized location

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Compliant with healthcare rules and regulations around the world

Compliant with HIPAA, which sets standards for sensitive patient data protection

Transactions that typically involve face-to-face interactions between the payer and the payee

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Automate workflows and trigger campaigns based on customer actions

Records of patients' medical history

Access software remotely via mobile devices

Notifications via mobile devices

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

ClinicSense offers a flexible online booking system that lets clients schedule, reschedule, and pay securely anytime. Users think it saves time, increases bookings, and is user-friendly, though some mention limited customization and difficulties with monthly calendar views.

Online forms for managing client intake

Accept and process online payment transactions

Patients can register for appointments in advance online

Managing and tracking patient health, progress, communication, and treatment plans

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Manage physician availability and schedules

Accept and process customer payments for products or services using hardware and software

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Customizable notes that help healthcare professionals document and track patient progress

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Design, communicate, and distribute incentives to perform a specific action

Ratings/Reviews

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Based on availability, instantly confirm or deny a request when a new booking is made

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Manage the rescheduling of appointments

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Reminders sent via SMS/text message

ClinicSense helps you document treatment notes quickly with customizable templates and easy access to previous notes. Reviewers appreciate the user-friendly layout, time-saving shortcuts, and secure sharing, but some mention limited mobile access and desire more customization.

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Gauge satisfaction and receive information for improvement and success

Track and manage the scheduling of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Sell multiple treatments together as a set

Create treatment plans that document interventions and outcomes to track patient progress

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.6 (651)

4.6

Based on 651 reviews

## Pricing

Value for money

4.8 (626)

Free Trial

[View pricing plan details](https://www.capterra.com/p/178722/ClinicSense/pricing/)

Lite

$39.00

Flat Rate,Per Month

It includes:

-   Online Booking
-   SOAP Notes
-   Intake Forms
-   Email Reminders
-   Reports
-   Google Reviews Booster
-   For 1 Practitioner

Standard

$69.00

Flat Rate,Per Month

It includes:

-   No-Show Guard
-   Email & SMS Reminders
-   Reports
-   Google Reviews Booster
-   Email Newsletters
-   Marketing Tools
-   Additional Practitioners
-   Availability Summary Email
-   Invoicing

Premium

$99.00

Flat Rate,Per Month

It includes:

-   Unlimited Custom SOAP Note Templates
-   Unlimited Custom Forms
-   Skip-The-Line Priority Support
-   Intake Forms
-   Email & SMS Reminders
-   No-Show Guard
-   Reports
-   Google Reviews Booster
-   Availability Summary Email
-   Marketing Tools
-   Email Newsletters

Value for money

4.8 (626)

4.8

Based on 626 reviews

## Integrations

[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[

Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

TELUS Health](https://www.capterra.com/p/10034382/TELUS-Health/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (613)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (613)

4.9

Based on 613 reviews

## User reviews

Overall rating

4.8

Based on 651 reviews

Filter by rating

5(559)

4(83)

3(6)

2(0)

1(3)

Mentioned topic

Sorted by most recent

SS

Salvatore S.

RMT

Health, Wellness and Fitness

### "Easy Navigation and Professional "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 9, 2026

Overall easy to use with navigation tools and information windows that are self explanatory and allow me to insert appointments, take payment, send invoices and plan my schedule months in advance.

Pros

Navigation and professionalism of the program allows for all aspects of clinical practice to be performed with ease from intake to appointment scheduling and payment.

Cons

Two points. First. On my Apple phone the ClinicSense platform is undersized with restrictive sized pull down times of hours and minutes that make modifications tedious and unnecessarily time consuming. Second. The periodic updating of the ClinicSense platform has restricted my schedule input to a few months at which days that are bimonthly and put in manually were lost and required monitoring and redone at great expense to time lost repeating the task.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EV

Elsa V.

Manual Therapist

Hospital & Health Care

### "Easy and reliable "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2026

Very satisfied! Love the interface. Other interfaces I've used have glitched a lot and have been confusing to find what I need-

Pros

I love how easy the interface is to use- I use this for both my businesses. Booking, payment processing is quick- will definitely be using long term.

Cons

There is nothing that comes to mind- this software is miles better then other ones i use and never glitches.

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

It was so glitchy- the check out never worked and it got stuck on the loading-

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PS

Patrick S.

RMT

Health, Wellness and Fitness

### "ClinicSense makes admin work easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2026

I can't imagine going back to paper charts and I prefer ClinicSense to the other two booking/charting systems that I have used in clinics in the past.

Pros

I like how easy it is to use ClinicSense - for both myself and my clients on their booking end. I also like that customer support is very quick to reply to concerns, usually with a custom video demonstrating how exactly to navigate the system to answer my question. I recently started direct billing via ClinicSense and it saves a lot of time. Once I set up payment processing with Square, that was also a huge time saver and increased convenience for my clients.

Cons

Sometimes ClinicSense make changes to things (i.e. revenue reports) that creates more work me, not less. I'm all for evolving and new offerings, but it's important to not fix what isn't broken, and trust that things are working great.

Switched from

[Jane](https://www.capterra.com/p/178984/Jane-App/)

[Practice Perfect EMR](https://www.capterra.com/p/122031/PracticePerfect/)

That's what they used at the clinics I previously worked at.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reasons for choosing ClinicSense

Price, ease of use, booking. Jane had too many functions for me. I just wanted simple soap notes and easy booking.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Naturopathic Doctor

Health, Wellness and Fitness

### "Clinic Sense Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 6, 2026

Overall very satisfied and would recommend to other health care practitioners for electronic charting as well as calendar and scheduling purposes

Pros

The ease of use. I know exactly how to find information in charts, billing, uploaded files, etc. from the layout.

Cons

Sometimes, it can be a bit slow while navigating the website. Does not happen often but enough that I have noticed. This may also be depended on the internet connection of wherever I am, and therefore not an actual system software issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RF

Robyn F.

RMT

Health, Wellness and Fitness

### "ClinicSense"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2026

Overall very positive, I will continue to use ClinicSense and suggest it to my colleagues. I appreciate how quickly they respond whenever I have had a question!

Pros

They have great customer support and easy to navigate UX, I appreciate their price point and overall design and information, including end of year reports.

Cons

I wish reoccurring appointments could be saved for more than a year and that clients had a portal to access their appointments as they often get confused about how to cancel their appointments

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jessica S.

Board Certified and LIcensed Massage Therapist

Health, Wellness and Fitness

### "A Staple in My Small Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2026

I've never had a bad experience with ClinicSense. I highly recommend it for secure and thorough scheduling, notes, billing, intakes, and client communications.

Pros

There's so much to love about ClinicSense. As a Licensed Massage Therapist and business owner, ClinicSense gives me a space to do everything I need, from a seamless intake process, to thorough client notes, to easy billing and gift certificate sales. And of course, it's integrated perfectly with my personal calendar, so I don't double book anything... even personal appointments. ClinicSense also excels at their customer service. They respond promptly and are always helpful, and they have invaluable video tutorials and resources for their customers. You can tell they want their practitioners to succeed! Considering everything that I get with ClinicSense, the money is super reasonable. It is a must-have in my practice, and has been since I was introduced to it in school... over a decade ago!

Cons

The only thing I dislike about ClinicSense is that I haven't taken the time to explore all the resources it has to offer. I take advantage of the basics, but only recently did I implement the simple gift certificate purchase button on my web site (which was amazing for the holiday season). I really need to make time to explore it more.

Switched from

[Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)

I preferred ClinicSense features and their customer service.

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Reasons for choosing ClinicSense

I preferred their features (more clinical rather than spa-oriented)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Ahrianna N.

Massage Therapist

Medical Practice

### "Great booking platform! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2026

I’ve been using ClinicSense since 2018 and it’s made my life as a business owner so much smoother, I recommend the platform to other massage therapists!

Pros

ClinicSense has a friendly, communicative staff and a very user friendly platform. Any issues that occur are addressed immediately and the customer service is wonderful. Appointments are easy to book and payments are straightforward! The cost is totally reasonable for all of the perks included.

Cons

While I’ve never had any unresolvable issues on my end, some clients have had trouble rescheduling appointments in the past; however that could be user error. Every time I reached out to ClinicSense Support Team, they solved the problem quickly and efficiently.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IK

Ineta K.

Physiotherapist

Health, Wellness and Fitness

### "Perfect site "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2026

I have never had any problems. Everything was and is perfect. Good customer support, appointment management. I like that patient receiving confirmation email and reminders as well.

Pros

Very easy to use, beautiful view. Good customer support, appointment management. I like that patient receiving confirmation email and reminders as well.

Cons

I like everything. I have never had any problems. Everything was and is perfect. Good customer support, appointment management. I like that patient receiving confirmation email and reminders as well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Juanita P.

Owner

Health, Wellness and Fitness

### "Simply the best "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2026

Amazing. Even the customer service is great. Quick to respond and helpful with any issues I have had

Pros

Clinic Sense platform is easy to use for clients and the pricing is cost effective. The soap note feature is a dream to work with

Cons

It's a great platform. There is not a thing I don't like. I could say the perks are annoying but I like perks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HD

hail d.

receptionist

Health, Wellness and Fitness

### "clinicsense helps me everyday"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 24, 2026

its great, its extremely easy to navigate and their communication with their users are efficient and necessary.

Pros

it is extremely beginner-user friendly and easy to navigate. it helps our bookings be completed at a drop of a hat.

Cons

there are sometimes system glitches where I am not able to add payments nor book appointments. this can be stressful as im not sure if bookings, payments and patient information are being saved.

Review source

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[View all Reviews](https://www.capterra.com/p/178722/ClinicSense/reviews/)

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