# Page 25 | ClinicSense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is ClinicSense the right Massage Therapy solution for you? Explore 644 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/178722/ClinicSense/reviews

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ClinicSense

4.8 (644)

[View alternatives](https://www.capterra.com/p/178722/ClinicSense/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 25 - Reviews of ClinicSense

## Showing most helpful reviews

Showing 601-625 of 644 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kristofer L.  
Registered Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great product "

August 23, 2019

5.0

Pros

Easy to use, fairly priced, always updating features.

Cons

Inability to drag and drop appointments.

Review Source

MF

Mireille F.  
Registered Massage Therapist  
Alternative Medicine  
Used the software for: Less than 6 months

### "Ease of mind"

July 11, 2019

5.0

Really good experience so far, their customer service is really good. They respond within the hour when you email them. They also do seldom quality check call and are very opened to comments. My clients love the online booking process and I get most of by bookings that way, so that is very good for my business.

Pros

The feedback from the client is unanimous! So easy to use both on computer and the phone. Every time I get positive feedback about my website, they actually mean by booking system. I like that I can see my whole week there and that I have access to sales reports. I can sell loyalty packages even with the basic app. The soap notes are easy to take and I like that I don't have to keep physical files whenever I move. The app for the phone is getting better and better.

Cons

I would like to be able to drag appointment with the mouse when I want to modify their time.

Review Source

JM

Josh M.  
LMT  
Medical Practice  
Used the software for: Less than 6 months

### "Sleek, does everything I need it to"

August 21, 2019

5.0

Very satisfied. Just partner up with Square and I'd say it's almost perfect. The CS App is great too, please allow me to email clients intake forms from within the app!

Pros

Incredibly intuitive, the Clinic Sense team have virtually thought of almost every feature I could ever desire from a clinic management software.

Cons

I want to integrate my own POS terminal with the CS software. I use Square right now and it's not compatible with Clinic Sense. The "book now" button through clinic sense has zero customization options and clashes with the art style of my website, but hey it works great.

Alternatives considered

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)

Reason for choosing ClinicSense

AMTA discount

Review Source

EW

Elizabeth W.  
owner- therapist  
Alternative Medicine  
Used the software for: 1-2 years

### "ClinicSense software is fantastic."

August 21, 2019

5.0

It aids in keeping great soap notes in a timely fashion.

Pros

ease of use the wide variety of options you can tailor your intake you have different views for client files ease of note taking

Cons

most of my previous concerns have been addressed by the new update.

Review Source

EF

Emma F.  
Registered Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Very Happy"

February 17, 2022

4.0

I am a sole proprietor RMT and ClinicSense fulfills all of my business needs

Pros

Ease of use, up to date with CMTO policies

Cons

Not integrated with direct billing for insurance

Reason for choosing ClinicSense

Price and ease of use

Review Source

KE

Keltie E.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Long term clinic sense user"

July 19, 2023

5.0

I have been using clinic sense for 7 years. It's has grown with my business and we love it

Pros

Ease of use for both clients and practitioners.

Cons

I'd like to see if patients booked online or by phone in or in person.

Review Source

ML

Marie-Gaetanne L.  
Rmt and certified Esthetician  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great but can still use improvements"

August 24, 2019

5.0

Works amazing just wish there was more options

Pros

Soap notes templates and how it creates amazing notes

Cons

No option for add-ons ,classes ,products sales and inventory. Even adding rooms to make sure theres no double booking could be a great option .Type of service for easier service search. (Ex:esthetic,myofascial,pregnancy, classes,relaxation,etc)

Alternatives considered

[Booker](https://www.capterra.com/p/90708/Booker/)

Reason for choosing ClinicSense

Soap notes online forms

Review Source

Response from ClinicSense

August 26, 2019

Thanks so much for the feedback! We work on new features based on what is requested the most often. There's a few things sitting above these items, but since we're always working on improvements I expect we'll see them added to ClinicSense in the future.

DZ

Darya Z.  
RMT, RAC  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great System!"

August 26, 2019

5.0

Pros

I'm technologically illiterate and I found this software very easy to use! It does exactly what you need, clean and simple.

Cons

I do wish that it had a time-stamp option and that it was easier to transfer data to and from the system.

Reason for choosing ClinicSense

A friend recommended it

Review Source

BG

BRIAN G.  
Massage Therapist/Personal Trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great scheduling software for small business!"

October 8, 2020

5.0

ClinicSense has been great so far as I work on reopening my bodywork business. If you are an AMTA member in massage then you get a great deal to subscribe to the service. This software seems to be catered specifically for people in my industry which is exactly what I was looking for when I was in search of going paperless. The added covid intake form is a plus!

Pros

Customer support is great and the software does everything I need for my small business. It handles my scheduling, invoices, promos, customer database and soap notes. A one stop shop!

Cons

The only thing I would say is that when I use the software on my IPad I wish it would flip horizontally for me to view it better.

Review Source

Response from ClinicSense

October 16, 2020

Hi Brian, thanks for the review! Sounds like you might be using the phone app on your iPad? If that's correct, login via Safari instead and you'll get the full version of ClinicSense when flipped to landscape :)

MC

Marni C.  
Massage Therapist  
Medical Practice  
Used the software for: 6-12 months

### "Great Programme"

August 29, 2019

4.0

Love Clinic Sense :)

Pros

I really appreciate the ease of the software. It is very user friendly and very specific to my career.

Cons

I would like to see an area that allows a section that you would be able to print out for a number of soap notes instead of having to print each one individually.

Review Source

Response from ClinicSense

September 9, 2019

Hi Marni, Thanks for the feedback. The ability to bulk print is something we'll be adding into the software in the new year. Thanks!

VR

Verified Reviewer  
RMT  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Fabulousness "

August 24, 2019

5.0

Pros

The fact that it was easy to use I figure it out in no time :)

Cons

Nothing.

Review Source

JV

Jessica V.  
RMT  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Invest in Great Software!"

August 24, 2019

5.0

Has made it very easy to continuously check my appointments while I’m in the go and stay up to date with incoming bookings etc

Pros

Easy to use, always improving, visually pleasing.

Cons

They didn’t have an app until a month ago. Not too big a deal though!

Review Source

TJ

Tesha J.  
Owner/LMT  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Love This Software!"

December 14, 2021

5.0

Pros

I love the point and click option for my Clinical notes. Makes my life so much easier.

Cons

Unable to add a signature without printing.

Alternatives considered

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)

Reason for choosing ClinicSense

Ease of use

Review Source

Response from ClinicSense

March 1, 2022

Hi Tesha, thanks for the awesome review!

KR

Katrina R.  
Rmt/owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "ClinicSense Review"

August 8, 2019

5.0

I’ve been really pleased to be using this program, I have no complains.

Pros

I like how user friendly it is to use. My clients love the online booking, and the reminders.

Cons

I like everything about this program. I have no complaints

Review Source

SL

Sara L.  
Registered Massage Therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Search is over "

October 5, 2020

5.0

Pros

Everything is integrated into one program. All my charting, scheduling, revenue reports. I am almost completely paperless now.

Cons

It would be nice if all the Square options were integrated.

Alternatives considered

[Massage ManEdger](https://www.capterra.com/p/40328/Massage-ManEdger/)

Reason for choosing ClinicSense

ClinicSense is so much prettier and user-friendly.

Switched from

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

To go digital for client forms and charting.

Review Source

LR

Laura R.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Clinic sense brings up into ease"

August 24, 2019

4.0

We are satisfying our clients need for ease and expectations for speed when booking or rebooking appointments.

Pros

The ease at which you can learn and use this system.

Cons

Still has some slow spots when it reloads.

Reason for choosing ClinicSense

Partly because of the OMTA's recommendation of the system

Review Source

LI

Laura I.  
Massage Therpist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Super easy"

December 15, 2022

5.0

Pros

Super easy to use! Easy set up. Really convenient online booking!

Cons

I wish there were more capabilities with the mobile app but it does all my basic needs

Review Source

Response from ClinicSense

January 31, 2023

Hi Laura, thanks for the great review! We are currently working on adding new features to the app, so you can be on the lookout to hear more about that soon.

PP

Phyllis P.  
Owner  
Medical Practice  
Used the software for: 1-2 years

### "Best program ever!"

November 9, 2018

5.0

I have used ClinicSense for a while now and I won't use anything else. It is so user friendly, keeps everything in one place and the best thing above all is the amount of time it saves me in my day! Thank you for assisting me in being a better business owner!

Pros

I would have to say the amount of time it saves me every day.

Cons

I would have to say I just wish I had found this software sooner!

Review Source

MA

Maryse A.  
Registered Massage Therapist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Enjoyable booking system "

January 20, 2022

5.0

Pros

It is very straightforward and user friendly

Cons

So far so good. Ive never used another software so it is hard to compare

Review Source

Response from ClinicSense

March 1, 2022

Hi Maryse, Thank you for taking the time to review our product. We appreciate it and the positive feedback you shared!

AJ

Amie J.  
Massage therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "If I can use it anybody can use it."

August 22, 2019

5.0

Clients are less likely to forget an appointment with the reminder feature. I have had a GREAT overall experience with ClinicSense. Thanks for this wonderful product.

Pros

I love that this software allows for clients to schedule themselves based off of my availability. I also love that this system sends reminders to clients about upcoming appointments.

Cons

I'd like for the calendar to have the option to show monthly appointments scheduled all at once. Also a calendar view that showed only my available time slots so I don't have to scroll down and find them.

Reason for choosing ClinicSense

This product was used for scheduling our clinicals at Colby Community College in Colby Kansas.

Review Source

NH

Nuchnapha H.  
Spa Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### " Great software system for our Clinic "

August 26, 2019

5.0

We have tried several booking system they all have Pros and Cons, overall I love ClinicSense the most so far and I am sure they are working on improving their system. I would keep it because of the functional is easy and friendly to use.

Pros

Appointment Management, Billing & Invoicing, Client Management, Employee Management-edite schedule, Point of Sale (POS), Practice Management, SOAP Notes

Cons

\-Email Marketing- only one photo added, it would be nice to have 3 photos -Can't book multiple appointment at once, example a family of 4 should have been booked only one time.

Reason for choosing ClinicSense

Over all great software system for our Clinic.

Review Source

SB

Sara B.  
Rmt  
Medical Practice  
Used the software for: 1-2 years

### "Clinic sense is amazing "

August 24, 2019

5.0

It’s awesome

Pros

Relatability, helpful I have nothing else to say.

Cons

None.I have nothing else to say about this product.

Review Source

JO

Jacquelyn O.  
Registered Massage Therapist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Have I told you Lately I LOVE ClinicSense?"

September 16, 2021

5.0

Clinic sense has given me the easiest way to book in clients The program is user friendly for both therapist and clients It is a good alternative to not having a website I can print off clients notes and files

Pros

\-Clinic Sense is geared towards Massage Therapist -SOAP notes are offered from basic to clinical -I love the clinical soap notes as it guides you through a full assessment (it includes all your SOTS, ROM, Pictures of muscular system to make notes on)

Cons

No Cons so far. There is lots I had to learn, but customer service has been incredible. They are so efficient and answer all my questions ASAP.

Review Source

Response from ClinicSense

March 1, 2022

Hi Jacquelyn, thank you for your glowing review. We are glad to hear you've found our product so helpful. Please don't hesitate to reach out to us if you need any support!

MF

María F.  
Licensed massage therapy  
Alternative Medicine  
Used the software for: Less than 6 months

### "Clinicsense just makes sense"

November 4, 2020

4.0

Pros

The variety of SOAP note options. The ease of scheduling and syncing clinicsense calendar to your google calendar to prevent overbooking. The online intake forms and reminders to the clients.

Cons

The app could use some work, attempting to schedule appointments on the app sometimes can be frustrating because the calendar cycles through all the months before getting to the current date.

Reason for choosing ClinicSense

Recommended by other therapists and the clinical SOAP notes

Review Source

Response from ClinicSense

November 5, 2020

Hi Maria! Thanks for the review. We're releasing a new version of the app next week to take care of the scrolling issues. Thanks for your patience :)

DP

Danielle P.  
RMT  
Hospital & Health Care  
Used the software for: Less than 6 months

### "A happy massage therapist"

September 24, 2020

5.0

Fantastic. No complaints at all.

Pros

This software is so easy to use and the emails my clients get look so professional. Customer service has been amazing. The covid questionnaire saves so much time and effort!

Cons

When using it on a tablet only some functions are available when I have it in one direction and when I turn the tablet to get full function I always have to reload the page. I'm not sure if it's just something weird I'm doing. I guess I should contact that amazing customer service to figure it out.

Review Source

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