# Page 7 | ClinicSense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is ClinicSense the right Massage Therapy solution for you? Explore 644 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/178722/ClinicSense/reviews

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ClinicSense

4.8 (644)

[View alternatives](https://www.capterra.com/p/178722/ClinicSense/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 7 - Reviews of ClinicSense

## Showing most helpful reviews

Showing 151-175 of 644 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NM

Nevada M.  
Massage Therapist  
Medical Practice  
Used the software for: Less than 6 months

### "ClinicSense Review"

February 20, 2025

5.0

I have had a very good experience with it!

Pros

I love how user friendly clinic sense is. You can login in on multiple devices and everything you need is available.

Cons

Downloading clinic sense on an iPad/ tablet doesn’t work as well as being on a computer

Review Source

MM

Marie M.  
Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Awesome Service!"

October 3, 2024

5.0

easy t0 set up.cust0mer service are very helpful and resp0nse quick t0 my concerns.

Pros

im very satisfied with the booking system.easy t0 familiarized.

Cons

none as n0w.i can say that im very satisfied with the clinicsense booking system.

Review Source

RF

Renee F.  
LMT  
Alternative Medicine  
Used the software for: 6-12 months

### "No stress with ClinicSense"

October 28, 2024

5.0

Lmt for over 13 years and have utilized many programs and none have compared to ClinicSense

Pros

Ease of use and easy to customize. Screens easy to see easy to move between screens

Cons

I have not experienced anything not to like. Program always runs as it should

Review Source

TH

Tammy H.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "I love clinic sense "

February 24, 2025

5.0

So much off my shoulders as a small business owner.

Pros

The ease of booking online Takes care of payment

Cons

Nothing I have no cons of this platform.

Review Source

AM

Allison M.  
Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Owner, therpaist"

September 12, 2024

5.0

Mostly good and responsive. Long road map.

Pros

very responsive , had issue with hosting platform and \[sensitive content hidden\] got into that weeds, solved the issues. Thank you!

Cons

Can’t share clients soap notes if in multi therapy practice..

Review Source

CM

Cathy M.  
OMT  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy to use and easy to communicate with company"

November 8, 2024

5.0

Overall- very good. I use clinic sense at the clinic I work at and haven't had any issues with clinic sense.

Pros

easy to use, communication and getting help with the clinic sense is easy and quick

Cons

I don't find the app as easy to use as the desktop version

Review Source

MZ

Manal Z.  
RMT  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "BCMT review"

July 12, 2024

4.0

good, but needs some improvements on certain options like patients scheduling rules, online scheduling, and no show guard payment settings. Also I wish I had more an option to ask for a new patients credit card, so that if they don't show I can charge it.

Pros

The ease and look of the system. The accessibility as well.

Cons

I wish I could not allow certain patients to book online. I wish I could ask a patient to give me their credit card info when they book online themselves and not charge their account until after seeing them. I wish I had more option with the scheduling and flexibility.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing ClinicSense

cheaper option and wanted to help the little guy.

Review Source

JG

Judith G.  
Massage Therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "“ClinicSense: A Game-Changer for Simplifying My Practice”"

November 8, 2024

5.0

Using ClinicSense has been incredibly positive because it simplifies scheduling and client notes all in one place, saving time and making client management much more efficient. Plus, its user-friendly interface makes it easy to navigate, so I can focus more on providing great care to my clients instead of handling paperwork.

Pros

ClinicSense is an excellent tool for streamlining client management and improving workflow efficiency for wellness professionals.

Cons

Nothing.😊 i love it. I would highly recommend it and would always want to use it.

Review Source

AZ

Arleta Z.  
Owner  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Popular app, but didn’t fit my business needs "

August 7, 2024

4.0

Pros

I loved clinic sense’s online intake forms. A lot of my massage therapist friends use the app so I thought I’d try it out

Cons

It was kind of hard for me to use and I knew long term I wanted something more visually appealing and easy for my clients to use

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)

Reason for choosing ClinicSense

I thought it would fit my needs and a lot of my friends use it or have tried it

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Vagaro is extremely expensive for what you get and has MANY technical issues

Review Source

AW

Amanda W.  
Spa director and Wellness Nurse  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Clinic Sense review"

November 7, 2024

5.0

Good. Easiest system I have used as a nurse in many years.

Pros

User friendly and simple system. Easy to schedule and make charges through our square system.

Cons

Updates sometimes change some settings under providers.

Review Source

PL

Phillip L.  
Certified Massage Therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "just some honest thoughts..."

June 24, 2024

5.0

overall i think this is just an amazing platform. the constant updates, follow ups form team and customer service is awesome! don't think i could've found a better service.

Pros

It's just to easy to use. its not a web site, its a scheduling app focused and functional. its amazing at what's its supposed to do! intuitive! straightforward! its organized, it has all the options needed and covered to help you keep business and client info streamlined and organized. the reports!! and the marketing section, just great details to what you need to have a successful business. none of the fluff or over stylized rubbish to hide the lack of services provided.

Cons

only a few thing that come to mind, but i feel like im being a bit picky... 1)the overall look/them could possibly use a lil refresh. but then again, im coming to appreciate the simplicity. 2) I've gone back and forth about how i feel about the cost...

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Reason for choosing ClinicSense

soap notes and all the useful tools it brought with it.

Review Source

JA

Jesus A.  
Owner and massage therapist.  
Medical Practice  
Used the software for: 2+ years

### "Highly recommend Clinicsense "

August 23, 2024

5.0

Pros

It's user-friendly with new improvements regularly done by the company. They soap notes are terrific.

Cons

Everything is positive. The team is always improving the software and therefore the experience for us.

Review Source

ST

Suzie T.  
Owner, LMT  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Owner and licensed massage therapist "

August 3, 2024

4.0

Pros

Ease of use and great customer service!

Cons

They may not have all the features I want but they are working on getting them

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)

Reason for choosing ClinicSense

Ease of use, what was offered, abmp discount,

Review Source

WW

Wendy W.  
Massage Therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Clinic sense for the win "

August 6, 2024

5.0

So far this is a great system to use. It’s easy, love the app. The double reminders for clients. The no show policy is great !

Pros

It’s user friendly. Customer service is great and quick at responding.

Cons

Have not found any yet that I do not like

Switched from

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)

Never works the right way and it’s a pain

Review Source

GB

Grace B.  
LMT  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Best investment when starting my solo practice"

June 12, 2024

5.0

I've already recommended them to multiple other practitioners because of how convenient and great the software has been in starting and running my own practice, and the customer service/people running it absolutely make this the best experience.

Pros

SUPER easy to integrate with Stripe for taking payments (square is what they advertise, however I had a lot of issues using square and needed to switch to stripe), great real-time scheduling capabilities, and everything I could ask for as far as marketing options/communications and SOAP notes/charting

Cons

nothing so far. I've had to utilize customer support chats a few times, and they've been nothing short of stellar each time.

Alternatives considered

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)

Reason for choosing ClinicSense

payment integrations + evolving and growing benefits, more comprehensive than JUST massage

Review Source

DR

David R.  
Owner, Remedial Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I made the switch years ago and won’t ever look back!"

May 24, 2024

5.0

Nothing but positive experiences! The team is easily reached and you feel like they really want to know you and your business.

Pros

I love the ease of use both from the client interface and the back end interface. I love that this company truly listens to the subscribers and customizes their updates and features based on need.

Cons

Initial integration was stressful switching from one CRM to another but honestly clinicsense made it as seamless as possible.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Price initially was the motivator but as features enhanced I realized what a game changer this company and product was for my business

Review Source

MK

Mark K.  
Clinic Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Well-rounded"

July 15, 2024

4.0

Pros

It is very user friendly. Covers most requirements.

Cons

Reduced flexibility on some of the marketing campaigns.

Review Source

BK

Bethany K.  
Sports Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A brilliant all-in-one product for sports massage therapists!"

May 21, 2024

5.0

Pros

I absolutely love the fact that clients have the ability to see my availability and book appointments, complete forms a receive reminders without me having to do anything. I also love that all my client forms l, details and notes are held in the same place

Cons

It can sometimes be complicated to set availability and personal time if there are random gaps in a day, rather than one big block of time

Review Source

DD

Dona D.  
Massage Therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "ClinicSense Review"

May 16, 2024

5.0

My overall experience with ClinicSense has been wonderful! It is a receptionist in a computer program!

Pros

This program is a lifesaver for me as a solo Massage Practitioner. Clients are able to go directly from my webpage to book their appointments, choosing the service they desire. The program then sends email and text confirmations and reminders freeing me up from phone tag. I receive email and text alerts for each booking as well! It also contains options for marketing such as encouraging clients to leave a Google review as well as email birthday acknowledgement.

Cons

Since my services include enhancements ClinicSense does not allow for "add-ons" to a baseline massage. I am then required to create service options which include a base massage with each of the enhancements individually. My clients have expressed the lack of ease of choosing exactly what they would like since there are so many service buttons. I understand that this is on their "to-do" list and will at sometime be integrating it into the program.

Review Source

PH

Priscilla H.  
Naturopath and bodyworker  
Alternative Medicine  
Used the software for: 1-2 years

### "Best marketing for your money"

June 17, 2024

4.0

Good, but I’ve used setmore and like the ease of their system more. It’s easier to maneuver clients on the schedule

Pros

Marketing and it saved all my information

Cons

Glitches (I had 4 clients show up-at different times when they were not supposed to-double booked and secretary did not notice- need better fail safe)

Reason for choosing ClinicSense

Ease of Marketing features Too many glitches on setmore with very little help with customer support

Switched from

[Setmore](https://www.capterra.com/p/122035/SetMore/)

I loved the Marketing option, customer service, and the price difference

Review Source

RT

Rishabh T.  
Help Desk Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Streamlining Appointments and Client Care for Health & Wellness Providers"

May 3, 2024

5.0

Enhanced Client Experience: Convenient scheduling, secure access to records, and improved communication can all lead to a more positive client experience.

Pros

Streamlined Appointments and Booking: ClinicSense appears to excel in appointment management, offering features like online booking, automated reminders, and customizable scheduling. This can significantly reduce administrative burden and free up staff time.

Cons

Integration Challenges: Integrating ClinicSense with existing business processes might not be always smooth. Ensure your current software can work seamlessly with ClinicSense to avoid data silos or redundant data entry.

Review Source

TH

Teara H.  
Owner, Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "It Just Makes Sense!"

April 29, 2024

5.0

I have had nothing but incredible experiences with ClinicSense down to their video training on new releases, and help from their IT department. The response time is incredible and they keep you updated with upcoming and even ask what we would as consumers like to see and vote on it.

Pros

What I like most is that I have control over my appointments and if my current clients or future clients can book automatically or if I need to approve before hand or decline a client. I find most useful the reporting records, SOAP notes, memos which is very helpful to put information (family, pressure they like, trips that are coming up) and it can be selected on every appointment or a certain treatments.

Cons

The only few item I don't like is that I can't do my notes on my iPhone or iPad - I can only review customer name and forms they filled out for the upcoming appointment. I would also like it if there was an option to be able to add to where there is an add-on to a treatment instead of creating an entire treatment that has it on there. As a therapist I can add on to invoice but client can't do it when booking if then wanted to put an add-on.

Switched from

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)

I liked the look of ClinicSense and overall connection to their customers, reporting and SOAP NOTES and the ease of usage.

Review Source

FM

Femi M.  
Hospital Supervisor  
Hospital & Health Care  
Used the software for: 1-2 years

### "THE Effectiveness of this Product"

June 3, 2024

5.0

Pros

efficiency and easy to use and maintain. it is self useable

Cons

the size of the software when installing

Review Source

CR

Chrissy R.  
RMT  
Hospital & Health Care  
Used the software for: 6-12 months

### "My point of review "

June 4, 2024

5.0

Pros

It is easy to set up, easy to navigate, and simple to adjust forms to your liking.

Cons

Not sure what I like least about clinic sence....

Review Source

PW

Paul W.  
RMT  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy to use"

June 18, 2024

5.0

Pros

The features are easy to use and straight forward. I has all the functions I need.

Cons

The app has less functions than the web version.

Review Source

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