# Page 9 | ClinicSense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is ClinicSense the right Massage Therapy solution for you? Explore 644 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/178722/ClinicSense/reviews

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ClinicSense

4.8 (644)

[View alternatives](https://www.capterra.com/p/178722/ClinicSense/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 9 - Reviews of ClinicSense

## Showing most helpful reviews

Showing 201-225 of 644 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JR

Jana R.  
Member/Owner  
Alternative Medicine  
Used the software for: 6-12 months

### "ClinicSense make sense. "

March 13, 2023

5.0

Again, because of the new feature that I can upload my own form that requires a signature from the client, I could cancel my DocuSign subscription and save a lot of money! Thank you!Jana

Pros

My very favorite feature that has save me over $100 is that I can now upload my own form to be included with the forms that can be created within the software of ClinicSense. I can choose how any of the forms are sent and which ones are sent.

Cons

I am very happy with ClinicSense, I am not aware presently of anything I would like to change, but the creators still come up with improvements quite often!

Review Source

RT

Raven T.  
Massage therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ClinicSense does most of what I need to organize my work"

March 3, 2023

5.0

Pros

It’s pretty straightforward and easy to figure out. Lots of tutorials. Compared to other softwares I’ve used that took months to set up, this was ridiculously straightforward and uncomplicated. Much of what I needed was built into the software.

Cons

I rely on it so much that I worry about what I’m going to do if I need to transition to another record keeping system. Or if there is a system failure, my records are all digital now. I am not really happy about how expensive it is compared to similar platforms, but I’ve invested so much time into learning and using it in my practice that I’m not likely to switch to another software. It’s good but it’s pricey and I know there are alternatives that cost less.

Switched from

[GOrendezvous](https://www.capterra.com/p/145659/GOrendezvous/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Clinicsense had more of what I needed for my practice. Acuity was American and therefore couldn’t guarantee client file health information confidentiality. Mind body was clunky, frustrating and I spent hours on customer support calls, trying to get it to work the way I needed. Go rendezvous was in French and I needed more capacity for bilingual edits/ customer communication. Clinic sense still has areas where it could improve around providing client contact forms in French but i can update most things to be bilingual.

Review Source

TD

Tasha D.  
Massage Therapist  
Medical Practice  
Used the software for: 2+ years

### "Top notch! 5 stars "

June 16, 2023

5.0

Excellent! I never feel like “just another number.” Great company.

Pros

It’s kinda hard to list EVERYTHING. I love this software. And the customer service team. When I send in customer service questions I have received Personalized videos showing me “how to”. And the response is pretty quick as well. I like the different kind of soap notes available and that I can personalize my website for online bookings. I recently added the “buy gift certificates” button.

Cons

There is nothing that jumps to mind off the top of my head. If something is missing they are probably working on adding it.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing ClinicSense

More user friendly. More cost friendly.

Review Source

HB

Holly B.  
Owner & LMT  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "It's your own personal assistant"

February 23, 2022

5.0

I love it. I have never considered looking at any other software. My clients have commented on how easy it is to book, and all items on my end as an LMT are easy to use and adjust. I never feel like I'm behind on my computer work and any information I need is easily found within a click or two. I have recommended Clinic Sense to many of my colleagues and will continue to do so.

Pros

Easy to use, easy to customize, and feels like it does so much leg work for you. Even the customer service is quick and thorough. I cannot imagine using any other software.

Cons

I would love to have a way for one client to be able to have a massage package and be able to share that package with their partner. Not an option currently, but I can imagine is something this company is working on.

Alternatives considered

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)

Reason for choosing ClinicSense

I heard a lot of great things about the product and service, and it seemed so easy to use just from the online description. Figured it was worth a try, and I was right.

Review Source

MS

Meg S.  
Massage Therapist, Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Everything I could ask for and more!"

May 8, 2023

5.0

ClinicSense has been such a valuable and critical part of my business, and I am beyond satisfied and pleased with my experience for the past 2.5 years!

Pros

ClinicSense is essential for every aspect of my business management, from booking to charting to client management and interface. The software is easy to use and includes comprehensive how-to's and tutorials. My clients are always telling me how easy the online booking process is and how much they like the client-facing aspects. I love being able to modify and customize so many aspects of the booking, charting, and other elements, and ClinicSense has been great about listening to customer feedback and adding new customizations and features for users. Above all, I have been incredibly impressed by the customer service provided. \[sensitive content hidden\] are very quick to respond, always responding specifically to my questions and concerns, and giving great explanations and resolutions. They are responsive, transparent, and helpful beyond my expectations.

Cons

On occasion I have found the desire for small features (some of which have been added since the newest update/overhaul), but never anything critical or prohibitive.

Alternatives considered

[Booker](https://www.capterra.com/p/90708/Booker/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[MassageBook](https://www.capterra.com/p/147523/MassageBook/)

Review Source

AK

Anne K.  
RMT, Educator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A review of ClinicSense software in a sole RMT clinic"

March 2, 2022

5.0

This software has been a great asset in my practice. It is affordable, adaptable, and the customer service is excellent. My patients are happy, which make me happy. I would highly recommend this to any RMTs that are practicing on their own, or within a multi-practitioner clinic setting.

Pros

The ease of this software is amazing. It is user friendly and logical. And the customer service is prompt (and an actual person!). My patients love how easy the interface is, and that they have more control over booking and rescheduling their appointments. From the back-end, I am able to customize many of the features to suit my practice.

Cons

I see that ClinicSense continues to improve and add to it's features. Two that I would love to see are: 1. Annual Receipt - many of my patients who do not use benefits would like a receipt at the end of the year for their taxes. I need to do this manually. 2. I would like to be able to assign specific treatments to specific days, instead of all my treatments each day. For example, regular massage W-F; massage with essential oils M,T only; and thai floor massage Saturdays only. As it is right now, I cannot assign specific days to specific modalities and have to manually book these treatments.

Review Source

Devendra Kumar S.  
Manager  
Information Technology and Services  
Used the software for: 1-2 years

### ""Experience a New Level of Ease with ClinicSense: A Comprehensive Review""

January 28, 2023

4.0

My overall experience with ClinicSense has been incredibly positive. As a small business owner, I wanted an intuitive and simple system that would help me manage my client appointments, client records, and billing. ClinicSense has provided me with an easy-to-use and reliable platform that is helping me run my business more efficiently.ClinicSense is solving several business problems for me. Firstly, it has enabled me to keep better track of my client appointments, client records, and billing, as well as helped me to streamline my workflow. Additionally, ClinicSense has made it easier for me to manage and access client data from any device, making it easier to stay connected with clients. Finally, ClinicSense has allowed me to automate billing processes, saving me time and money.The benefits I have realized from using ClinicSense include increased efficiency and productivity, improved client relationships, and more accurate and timely billing. I have been able to provide better customer service and more reliable service to my clients, and ClinicSense has allowed me to focus more on providing quality services to my clients. Additionally, ClinicSense has enabled me to easily analyze data and gain important insights into my business operations.

Pros

Pros:1. Easy-to-use and intuitive user interface which makes navigation simple.2. Comprehensive customization options that allow users to tailor the software to their specific needs and preferences.3. Comprehensive and detailed appointment scheduling, including the ability to manage multiple appointments and accept online bookings.4. Ability to manage patient records and store important information securely.5. Ability to send automated appointment reminders and other important notifications to clients.6. Comprehensive reporting and analytics that help monitor patient activity and track performance.7. Easy integration with existing business processes, including accounting, billing, and electronic health records.8. Robust customer support and training options to ensure successful implementation and use.

Cons

The biggest con of ClinicSense software is that it can be difficult to integrate with existing business processes. The software also lacks some features that could be helpful, such as an automated appointment reminder system and more robust reporting capabilities. Additionally, the user interface can be a bit confusing for new users and it can take some time to learn the different features.

Review Source

Response from ClinicSense

March 13, 2023

Hi Devendra Kumar, thank you for the great feedback! We do have an automated appointment reminder system. Contact support@clinicsense.com for more details.

GR

Gina R.  
LMT/Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Highly recommend for massage therapy practices."

January 24, 2023

5.0

Overall, my experience with ClinicSense has been a positive one. I recommend this software to anyone in the massage therapy field. It's not the cheapest, but the quality of the product and customer service you receive is unmatched in my experience.

Pros

I like the ease of scheduling with this software, both for scheduling appointments for clients in person and online and for scheduling personnel. I also really appreciate that I can manage my intake forms in a completely electronic fashion. The software sends it to my clients via email, they fill it out, and I can view it in their charts. It cuts down on keeping paper files in the office. The same with the soap notes. The different options have been very helpful to my practice. There's very little about this software that I don't like!

Cons

I wish we could add pictures to the email campaigns, it would really help when sending out newsletters.

Reason for choosing ClinicSense

ClinicSense was more user friendly and less expensive.

Review Source

Response from ClinicSense

February 1, 2023

Hi Gina, thank you for the amazing review! You can also add a cover photo to the email newsletters. Could you support@clinicsense.com to discuss this further? Thanks :)

KA

Kristi A.  
Massage Therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "Personal review"

December 23, 2023

4.0

I try to minimize the cost as I only have one practitioner using the program. I wish I would have more access to some other features that are a higher tier, but overall I am happy with the features that are available to me.

Pros

It is easy to use, appealing to the eye, majority of functions can be done through the phone, and I rarely have issues for my useage.

Cons

I cannot do my notes on the app through my phone. Some clients have told me they do not receive confirmation or reminder emails.

Reason for choosing ClinicSense

It was cheaper, there were different options to do your notes - love the click-and-go note making, and tutorials available to help use the program.

Switched from

[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

I did not use google calendar. Clinicwise was the program I used, but they discontinued their program and needed a new one.

Review Source

CD

Claudia D.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Just amazing!"

April 6, 2023

5.0

My overall experience with ClinicSense has been amazing. I would definitely not change it for anything.

Pros

I like everything about ClinicSense. They have made it super easy to be able to email the clients, the intake, forms, soap notes, online, scheduling, appointment, reminders, etc. This basically does all of the work for you I don’t have to have a receptionist to have to make phone calls to remind people of appointments. It’s like having your own personal receptionist.

Cons

I am very happy with all of it. I don’t have any complaints.

Alternatives considered

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)

Reason for choosing ClinicSense

I feel like clinicsense offered more when I was researching both and I feel like I’ve made the right decision.

Review Source

JW

Jan W.  
Business Owner / RMT  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A good entry level software for small businesses"

February 23, 2022

4.0

Great customer service, no technical issues, clients love it!!

Pros

It's a Canadian company!! My clients say Clinicsense is very easy to use and they love the convenience to book online at any time of day or night. They also appreciate not having to create an account and have to login each time they want to book an appointment.

Cons

There isn't a lot of personal customization. I wish you could customize the SOAP/clinical notes instead of having to use their templates. The point-and-click template is too vague, but I hate typing i.e. I'd love to see more drop down menus when you click on an area of the body to list specific muscle involvement. Also, the monthly cost is a little expensive for businesses with 5-8 people and even though it's a Canadian company, they cater to American clients e.g. "cheque" (Cnd) is spelled "check" (USA).

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing ClinicSense

It was recommended by my professional association (RMTAO) and I get a discount for being a member.

Review Source

SR

Scott R.  
Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Love this platform!"

March 13, 2023

5.0

ClinicSense is the easiest and most comprehensive digital platform that I have used in managing my massage business. It's easy to use for both the massage therapist and their clients. The entire staff are a beautiful team of professionals behind a robust client data management platform.

Pros

It easily integrates with other platforms that I use in my business to streamline administrative duties and make more time for me.

Cons

I would like to have the ability to limit the amount of sessions allowed on a daily basis.

Reason for choosing ClinicSense

I met them at an AMTA Convention and signed up. The \[sensitive content hidden\] were friendly, knowledgeable, open for suggestion, supportive, and passionate about their new product. The design is beautiful and easy to customize.

Review Source

AL

Amanda L.  
RMT  
Medical Practice  
Used the software for: 1-2 years

### "Easiest to use scheduling/charting/payment "

January 29, 2023

5.0

I love the program. It’s simple and that’s the main thing for me. I don’t want something that’s complicated. It’s visually easy and just simple to use. If I have any questions I contact customer support and they’re fast and very helpful

Pros

I love the option to have clients able to book their own appointments. This is huge for me. It saves time and mistakes and it is 100% the clients responsibility.

Cons

I don’t like how it is sometimes difficult for clients that aren’t as tech savvy to cancel their appointments online. I get this a lot and have to go in on my end to cancel or reschedule appointments for them. Also I’d love to have a feature where I could print out their receipts in a short version of their time /date /cost whatever is required for benefit reimbursement all on one page rather than printing or emailing each receipt off individually

Reason for choosing ClinicSense

Pricing, visual content, works with square

Review Source

Response from ClinicSense

February 1, 2023

Hi Amanda, thank you for the amazing review! I'll be sure to pass along your suggestions to our internal team. We now have the superbill feature that will allow to print or email all appointment receipt information for a custom date range of your choosing. Please get in touch with support@clinicsense.com to learn more :)

AM

Anna M.  
RMT  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Technically challenged RMT's perspective using ClinicSense Software. "

February 11, 2022

5.0

I have thoroughly loved every aspect of ClinicSense. It has allowed our clinic to run without a receptionist, have full control over our schedules, with the ease of reporting, filing and accounting.

Pros

I love the ease in managing our client files, booking and accounting. It took our clinic a while to decide to make the leap to online clinic management, but we have appreciated the software everyday. We have only been satisfied. We also really appreciate the customer service and the immediate responds to our questions when we were not sure how to do something (again, due to our lack of computer skills not the software). \[SENSITIVE CONTENT\] was amazing to guide us to setting up our ClinicSense Software, and responds promptly to our questions.

Cons

There may already be this service, but I would like the ability to just send a mass email to my personal clients...not my colleagues clients when there is a disruption in my ability to be at the clinic.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing ClinicSense

It was Canadian. Ease of use. Great customer service! and great value!

Review Source

Response from ClinicSense

March 24, 2022

Hi Anna, thank you so much for taking the time to leave an excellent rating. Please let us know if there is anything we can do for you in the future.

RS

Ryan S.  
Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Love this Software!"

April 23, 2023

4.0

Besides a few minor bugs, ClinicSense is by far the best software in the massage industry! I've worked with most of the others with other businesses and this one is just more user friendly and the new features you all continue to come up with are very useful.

Pros

\-ALL of the marketing tools you offer are very helpful and appreciated to grow my business-Calendar syncing is still one of my favorite features of ClinicSense-Online booking works great!

Cons

\-Formatting on the newsletters is still funky-When I upload my logo, it cuts out some of the image and i wish there was a way you could shrink the image or blow up the size of the logo on my booking website and in the setup.-Sounds like it's not your fault, but I wish Square would allow you to integrate with their tiny mobile hardware and not their big expensive one to take payments in the app.

Review Source

JE

Jenna E.  
Owner, Integrated Bodywork Specialist, Massage Therapist, Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Jenna Easterling Review"

April 20, 2023

5.0

It's been great.

Pros

It is easy to use and has a variety of features, more than scheduling, that make running a therapy business simpler. I don't have to purchase multiple products to do different things since Clinic Sense does it all for me.

Cons

My tax people don't like the income sheet. It's not descriptive enough or something.

Review Source

LG

Lindsay G.  
Registered Massage Therapist,Owner  
Medical Practice  
Used the software for: 1-2 years

### "Forever my businesses software!"

February 23, 2022

5.0

Overall experience, I am extremely happy. It has made my life so much easier not having to send out confirmation emails or COVID screens.

Pros

What I like most about this software is the accessibility. I am able to have my own independent software that I feel comfortable storing my documents on and knowing that it pre saves itself after every type. I love that it sends out reminders, and covid screens on its own. I also love the idea it sends out my promos for me automatically. When I am an independent we already have so much to do. It's just one less thing to have to think about! Big fan.

Cons

My overall experience is great with clinic sense. The other con I have is when I open more than one window on my account the clinic sense kicks out and I lost all the notes I made at that time. The software on the phone doesn't always work. I can log in easy on my laptop using the same username and password but then wouldn't work on my phone. It does the same style of loading if I leave the screen it will delete all progress made with documentation.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing ClinicSense

I chose Clinicsense over other products because I heard the customer service is quick and effective. I agree with this for sure, it has made my life alot easier in many regards. I also chose it for the pricing. It is within my budget.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

I wanted something that would store my notes

Review Source

HP

Holly P.  
LMT/Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "A good choice"

December 15, 2022

4.0

Overall, I would not go back to my old software and I am looking forward to some of the new features that will be presented in the future with ClinicSense.

Pros

I love being able to change my schedule easily. I appreciate not being charged extra marketing fees. Overall, it is an easy software to set up and use. I like being able to change the client notes format that I can use each time someone comes in. I LOVE, LOVE, LOVE the responsiveness of the customer service staff. I like that I can easily look up to see what improvements there are in the works.

Cons

What I miss most from my old software is the anatomy references that were provided and being able to set up series of appointments. I miss being able to draw on a body to help show flow patterns or areas of "stickiness". I also miss being able to "drag" an appointment into another spot within the same day or week. I do miss being able to do an open chat or phone call when I am having issues.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing ClinicSense

Price, ease of scheduling and management and the clinic note options.

Switched from

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)

I was getting tired of the "glitchy" things that kept happening.

Review Source

Response from ClinicSense

January 31, 2023

Hi Holly, thank you for providing us with this great review! I will forward your suggestions to our internal team. Of course, you can always call us at 1-888-580-0009 whenever you're experiencing any issues.

JJ

Jesse J.  
LMT & Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Indispensible Part of Massage Practice"

February 11, 2023

5.0

Pros

ClinicSense is made specifically for massage therapists by people who know our industry. They know it enough to know that we're all a bunch of special unique snowflakes and need plenty of customization. And they are responsive to user feedback, as a live service they frequently add new features and polish existing features. I am stunned when I meet colleagues who are not using live, online practice management software like ClinicSense. It makes my work life so much easier and helps me present a polished, professional experience to my clientele. It takes most of the work out of managing my schedule, and makes it easy to communicate effectively with clients and keep my records and accounts organized and running smoothly.

Cons

When I migrated my patient data to this platform, some data was lost because differences in formatting meant not everything could be automatically transferred over (some critical stuff like account balances had to be done manually). I anticipate this would also be a problem if I ever want to transition away from ClinicSense, so I can only hope they just keep being excellent.

Review Source

Response from ClinicSense

March 13, 2023

Hi Jesse, thank you for the amazing review! We will definitely keep up our standard of excellence :)

CH

Cheryl H.  
Owner/therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "Loving the convenience of Clinic Sense!"

February 23, 2022

5.0

Clinic sense has saved me so much time! Auto reminders, easy receipts, auto notices when a client has not been in for 3 more months etc. all done very professionally. Also, when I have a question they are always quick to get back to me & help me with my concerns. So glad I found this booking system.

Pros

I no longer have to remind clients of Thief upcoming appointments, they get a notice when booked & one day before. The reminder has all the info on it to find out clinic if necessary. With a few clicks in the computer professional receipts are sent.

Cons

The one thing I do not like is when people book a couples massage it only books one therapist. I’m not sure how this could be fixed. Sometimes in the evening there is only one therapist on but I will come in for a couples massage. I wouldn’t want them not to be able to book when there is only one therapist available. Sometimes it’s only a matter of a phone call. I just watch for couples booking & call the client. Works well.

Reason for choosing ClinicSense

I knew someone who used clinic sense & was very impressed with the convenience.

Review Source

AA

Angela A.  
Owner Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy to use, best Massage Therapy management tool I've seen."

March 7, 2024

5.0

I have been with clinicsense for some time and have only experienced its platform getting better and easier to use. I was so happy about it during and throughout the pandemic as adding extra forms and health information was easily accessible and we can continue to edit forms and messages which is fantastic.

Pros

I love how easy it is to click and use. The widget was easy to add to my website and the link to Facebook. I like the look and feel and that I can manage how much information the therapist and front end can view from shared profiles. I can see everything from my account- Revenue, sales tax, etc. divided by therapist making payroll a breeze.

Cons

I don't feel the mobile version is the best yet. I would like to access reports and such from the app and be able to use the back button without logging out. I also would like to have better access to how the soap notes are inputted as this is not something we currently use. but we are moving closer to paper-free.

Switched from

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)

It is easier to manage and has more functionality. It has great pricing and was recommended by another massage therapist.

Review Source

ND

Nicole D.  
Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Perfect for Massage Therapist"

February 28, 2023

5.0

Pros

Integrating with Clinicsense was very easy for my business. If I decide to add more therapists in my practice, it will also be easy to set them up with my current account. So far I really enjoyed the software and it has worked well with my business needs.

Cons

The system does not allow me to take HSA accounts for payment. That is something that I would like to be updated even if you have to go through some sort of criteria first in order to be recognized as an HSA qualified business.

Review Source

Response from ClinicSense

June 16, 2023

Hi Nicole, thank you for such a fantastic review. You can take payments from HSA accounts using Square. Please reach out to Square to set up your Square account to take those payments. Also, please reach out to support@clinicsense.com if you have any questions.

WT

Whitney T.  
Massage therapist and owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Much prefer ClinicSense over other popular scheduling software"

June 23, 2023

5.0

ClinicSense has provided quality online booking for clients, SOAP notes, invoices, marketing, customized generated reports and excellent customer service. Glad I chose CS over the competition.

Pros

Ease of use, qualitu and prompt communication from customer service, roadmap of upcoming features and the clean looking design of app/desktop site.

Cons

I wish there were a package treatment option for purchase directly on CS, but this is something Customer Service is working on and will release sometime this year. Yay!

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing ClinicSense

Better tailored to what my massage therapy clinic is needing.

Switched from

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)

MassageBook was convoluted and overhyped. A client recommended ClinicSense, as it was easier to book through. Happy I made the switch.

Review Source

GH

Giovanna H.  
Registered Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great for small and medium and large businesses "

January 27, 2023

5.0

I just love it , it’s easy to grow my business I went paperless , the clients accepted it and loved it .

Pros

It’s easy for the therapist to use and manage , it’s easy for the clientele to do their bookings easy to navigate .

Cons

The app has less access than opening the account from the web but It’s not a big deal as the still information gets shared within the account

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing ClinicSense

Way easier to navigate for me and for a client .

Review Source

Response from ClinicSense

February 1, 2023

Hi Giovanna, thank you for the glowing review! We are working on expanding more of our features to the app, and you can expect those changes soon. If you ever have any questions, please don't hesitate to reach out to support@clinicsense.com :)

AL

April L.  
Registered Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ClinicSense is Amazing "

February 23, 2022

5.0

Pros

I love this software! With many RMTs working with me, it is very organized. All staff have their own log in, we can all see each others schedules to book clients with other RMTs, and we can work as a team this way!

Cons

Being able to add another form for insurance submission claims

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing ClinicSense

More in my price range. And I know ClinicSense was created with the help or RMTs. And it’s Canadian!

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

ClinicSense had all up to date features especially for RMTs.

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