# Kitomba Salon and Spa Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Kitomba Salon and Spa Software - reviews, pricing plans, popular comparisons to other Scheduling products and more. Source: https://www.capterra.com/p/178747/Kitomba --- # Kitomba Salon and Spa Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kitomba Salon and Spa Software ## What is Kitomba Salon and Spa Software? Kitomba Salon and Spa Software has everything you need to run a successful salon, spa or clinic. Our continued focus on hair and beauty has driven the development of our industry-specific features and guided our commitment to offering free, unbeatable support. Our features include an industry-focused appointment book, efficient point-of-sale, fully-featured online booking, marketing functionality, industry-leading reporting, effective stock management, customisable loyalty and waitlist. ## What is Kitomba Salon and Spa Software used for? [Salon](https://www.capterra.com/salon-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Business Management](https://www.capterra.com/business-management-software/) Top alternative Featured Overall rating Based on 80 user reviews Reviews sentiment Positive 89% Neutral 4% Negative 8% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kitomba Salon and Spa Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.kitomba.com/&name=Kitomba Salon and Spa Software) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kitomba Salon and Spa Software 4.4 (80) VS. [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting Price Contact vendor Starting Price $28 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (80) Ease Of Use 4.8 (348) Value For Money 3.7 (77) Value For Money 4.7 (343) Customer Service 4.5 (78) Customer Service 4.7 (342) ## Kitomba Salon and Spa Software alternatives Highest Rated [4.9 (300)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $165.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (406)](https://www.capterra.com/p/9167/DaySmart-Salon/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/91452/Kitomba/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Calendar Management 4.7 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Employee Management 4.2 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Client Management 4.4 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Scheduling 4.4 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Confirmations/Reminders 4.3 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Online Booking 4.1 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Kitomba Salon and Spa Software 71 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Before and after photos of procedure(s) Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Electronic storage of stakeholder contact information Manage contact details and communication with clients Record client information and feedback Tracking, calculating, and paying commissions and earnings to employees Automated reminders and confirmations for booked appointments and events via text or email Manage user consent requests and documents Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Plan, manage, and track the financial activities of an individual or organization Designed for medical spas Specific for use in spas and salons Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Automatically find mutually available meeting time slots across multiple calendars Track and manage inventory levels to maintain proper supply Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept and process online payment transactions Manage and track customer orders for goods, investments, or any other purchases Accept, record, and reconcile financial transactions Track and process employee payroll (salaries, wages, etc.) and commissions on sales Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Based on availability, instantly confirm or deny a request when a new booking is made Schedule repeating appointments based on a duration of time Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the rescheduling of appointments Allocate and manage resources, such as employees, equipment, facilities, and other assets Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Send promotional campaigns or transactional messages via text messages Send messages via SMS Create, manage and track all task activities and progression Log and record hours worked and costs spent to assist in billing and invoicing Track the amount of time spent on a job or task Track employee/learner's progression through training programs Sell multiple treatments together as a set Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.2 (79) 4.2 Based on 79 reviews ## Pricing Value for money 3.7 (77) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.7 (77) 3.7 Based on 77 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Vish](https://www.capterra.com/p/179327/Vish/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (78) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (78) 4.5 Based on 78 reviews ## User reviews Overall rating 4.4 Based on 80 reviews Filter by rating 5(49) 4(22) 3(3) 2(3) 1(3) Mentioned topic Sorted by most recent LS Luke S. Owner Consumer Services ### "Kitomba 1 star " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 17, 2026 Treated me and my business with disdain partnered with less than reputable 3rd party payment providers that provide no oversight for when something goes wrong honestly avoid there are better platforms Pros Most software platforms offer the same functionality Kitomba is easy to use and reliable but that’s it. It’s multi site is good to use but tired and needs a facelift Cons Lack of development they are 5 years behind and always playing catch up. Lack of investment in bringing new ideas and tech to that is standard on other platforms Kitomba pay was a disaster equipment didn’t work (in any location) caused massive issues and they didn’t do anything about it Switched from [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) Didn’t like Zenoti unstable platform not easy to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Sandy W. Owner Health, Wellness and Fitness ### "Excellent customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2026 AAA++ I am very happy with the oval service I received from and the products, it was easy for me to transition as the new Salon owner Pros Customer support is amazing. They were fast and efficient in helping with a salon take over and stayed late to make sure things were transferred after 8pm. Above and beyond customer service Cons It would be easier if there was an app for our phone, this would be more efficient than using the web browser Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Colleen R. Receptionist Medical Practice ### "Helpful to a newbie" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 January 7, 2026 My personal experience has been really good. I have not used a software booking system like this before and found it really easy to pick up. Thanks Kitomba Pros As a receptionist I find the Kitomba support staff outstanding. The team are always helpful and patient especially while I was new to Kitomba. None of my questions were too silly and the explanations were always helpful. Changing, moving, cancelling appointments is all really straighforward. Cons The restriction on changing the reminder template. Would like to personalise it a bit more than currently seem to be able to do. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SE Sarah E. Spa Manager Consumer Services ### "Long term happy customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2026 Support & customer service is always available when needed. Ive never had any major issues & the software continues to evolve over time especially the last couple of years. Pros I have trialled other software but nothing is as comprehensive as Kitomba. Having it on your desktop makes it run really fast as well as having the cloud based options. The depth of reports available make managing a business easier whether your in Spa or working remotely. Cons Obvisouly price point is a little more than other softwares but you really do get what you pay for, so a customer of 16+ years Im still here!!! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BP Bianca P. Owner Health, Wellness and Fitness ### "Kitomba review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 January 6, 2026 Overall my experience with kitomba was alright. Had some features that I liked and some that could be improved on. Pros Kitomba had easy appointment management and booking features. The software was secure and simple to learn. Cons There were occasional bug issues with connecting to the website. Customer support can be hard to get ahold of. Alternatives considered [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) Reasons for choosing Kitomba Salon and Spa Software Good advertising seemed like a simple interface Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Brooke M. Tutor Cosmetics ### "Happy user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 December 19, 2024 Great, best product that I have used in my hairdressing career. Pros Easy to use, clear functional layouts, able to be colour coded for services, easy and clear to keep clients records up to date, and good options of reports available Cons Occasionally would set back to a default setting and took some to restore our settings. This is very minor con. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mel S. Stylist Cosmetics ### "Kitomba’s the only way to go" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 8, 2024 Kitomba was the first salon software I used. It was fantastic. Very easy to use, lots of features to help with workflow and meeting KPIs. Pros Ease of use, lots of features, great storage of client history, txt and rebooking easy. Cons The price. When I went out independently it was too expensive to continue to use for my small schedule. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Meredith B. Manger Health, Wellness and Fitness ### "It’s ok i" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 July 15, 2021 It’s ok but not great Pros It manages the calendar well. Reminders are good. Cons So many reports missing. It is not very flexible and there is conflicting information between kitomba 1 and the main system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Aaron R. Manager Consumer Services ### "Kitomba Friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 15, 2021 Pros Ease and use of all options given to us to run a Hair Salon Cons I dont like the fact that it can freeze mid check out but other than that no issues Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LN Laura N. Salon Support Coordinator Consumer Services ### "Salon review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2021 Wonderful Pros Reporting is most important in my job. Any reports that our salons require are easily accessible and understandable with this operating system. Also, the systems support we are provided by our account manager Rica is fantastic. She is super delightful and happy to help and answer any questions I have, happy to provide additional training whenever required, she is just wonderful. Cons negative stock holdings do not show on reports. difficult to clean up. Switched from [Shortcuts](https://www.capterra.com/p/13284/Shortcuts-Software/) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) Change of company - have used those two operating systems elsewhere. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/91452/Kitomba/reviews/) Popular comparisons [Timely vs Kitomba Salon and Spa Software](https://www.capterra.com/compare/91452-142756/Kitomba-vs-Timely)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)