# Aloha EPOS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Aloha EPOS Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more.

Source: https://www.capterra.com/p/178748/Aloha/

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# 

 Aloha EPOS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on January 25, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Aloha EPOS

## What is Aloha EPOS?

Aloha EPOS is a reliable and easy to use restaurant management system which is ideal for bar, hotel and restaurant groups. It's the total solution and with Aloha you will be able to connect all the elements of running your operations from one single solution so you can concentrate on growing your business. It includes: Labour management Stock control Centralised data management Tableside ordering Loyalty and marketing And much more!

## What is Aloha EPOS used for?

[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/)

Top alternative

Featured

Overall rating

Based on 68 user reviews

Reviews sentiment

Positive

88%

Neutral

6%

Negative

6%

Starting price

$500

One Time

Free trial  
not available

Free version not included

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Do you work for Aloha EPOS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://myrendezvous.net/&name=Aloha EPOS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Aloha EPOS

4.3 (68)

VS.

[4.1 (553)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

$500

One Time

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (68)

Ease Of Use

4.2 (550)

Value For Money

3.8 (47)

Value For Money

3.8 (465)

Customer Service

3.8 (46)

Customer Service

3.7 (517)

## Aloha EPOS alternatives

[3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

Highest Rated

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)

[4.9 (646)](https://www.capterra.com/p/142877/Restroworks/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/142877/Restroworks/)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)

[4.2 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/197473/SpotOn-Restaurant/)

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)

[4.6 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/143463/Cake-POS/)

[View all alternatives](https://www.capterra.com/p/178748/Aloha/alternatives/)

## FAQs about Aloha EPOS

Overview

### What problems does Aloha EPOS solve?

Aloha EPOS solves slow staff onboarding, order-entry mistakes, and checkout confusion in restaurants by giving servers and managers an intuitive layout for tabs, split checks, modifiers, payments, reporting, and employee time tracking. Front-of-house teams, restaurant managers, and new hires benefit most from faster training, smoother shifts, and fewer kitchen errors.

Answer based on 28 reviews

Overview

### Which roles and teams benefit most from Aloha EPOS?

Aloha EPOS is most used by front-of-house restaurant teams, including servers, bartenders, and waitstaff, who need fast order entry, table management, and payment processing. Managers, owners, and operations leaders rely on it to oversee staff performance, track sales, control service flow, and maintain efficient day-to-day venue operations.

Answer based on 68 reviews

Overview

### What company size and industries is Aloha EPOS built for?

Aloha EPOS is built for bars and restaurants, serving mainly small businesses at 71% and restaurants at 49%. It also supports food and beverage businesses at 28%, with some use in hospitality at 4%, while still fitting group operators and larger estates, including 13% midsize and 16% enterprise users.

Answer based on 68 reviews

Features and Usability

### What are the key features of Aloha EPOS?

Aloha EPOS includes core restaurant POS features like order management, split checks, payment processing, table management, and kitchen/menu management. Reviewers also highlight differentiators such as inventory control, employee management with time tracking, and real-time reporting, with the interface layout and menu modifiers frequently noted for fast staff training and daily service.

Answer based on 28 reviews

Overview

### How well does Aloha EPOS work for restaurant management?

Aloha EPOS works well for restaurant management by handling orders, tabs, split checks, menu changes, inventory, and reporting in one system. Managers and front-of-house teams often value the quick learning curve and day-to-day control, though some restaurants report service interruptions, older infrastructure limits, and occasional upgrade or replacement delays.

Answer based on 24 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Aloha EPOS?

Aloha EPOS is generally quick to onboard, with in-person training, live online sessions, webinars, and documentation available. Reviewers say servers and new hires usually learn the basics fast because the layout is clear. Managers and back-office users may need more time to learn reporting, setup, and system configuration.

Answer based on 28 reviews

Getting Started and Support

### What customer support options does Aloha EPOS offer, and how do users rate the experience?

Aloha EPOS offers email/help desk, phone support, and a 24/7 live representative. Users describe support as helpful and quick for routine fixes, but experiences are mixed: some report long holds, slow responses, repeated escalations, and inconsistent follow-through, especially when issues are urgent or tied to outages.

Answer based on 25 reviews

Features and Usability

### Is Aloha EPOS easy to navigate during a busy shift?

Aloha EPOS makes busy-shift navigation easy for most restaurant staff with clear buttons, table layouts, and fast touchscreen workflows. Servers often find order entry, modifiers, and tab management simple to learn, though some managers say back-office pages feel dated, certain menus take extra clicks, and button organization could be cleaner.

Answer based on 24 reviews

Features and Usability

### How easy is Aloha EPOS to learn and use?

Aloha EPOS feels easy to learn for many restaurant teams, especially servers, bartenders, and new staff handling daily orders. Front-of-house tasks like entering items, splitting checks, and finding menu categories are usually straightforward, while some managers find back-office setup, reporting, integrations, and system changes less intuitive and sometimes slower than expected.

Answer based on 22 reviews

## Features

AI summary

Based on 1,948 Restaurant POS reviews

Capterra data shows that buyers of Restaurant POS systems rank the following features as their top priorities:

-   **Order Entry** (**51%** of reviewers rated this feature as critical)
-   **Sales Reports** (**47%**)
-   **Payment Processing** (**55%**)

Aloha EPOS includes **Sales Reports** and **Payment Processing**, giving restaurants visibility into performance and a way to handle transactions efficiently. However, it does not offer **Order Entry**. Instead, it provides other highly rated features, including **Reporting/Analytics** (**44%**), **Order Management** (**44%**), and **Online Ordering** (**43%**), helping businesses track sales trends, manage incoming orders, and support digital ordering channels while improving day-to-day service and decision-making.

Sales Reports

4.9 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

Payment Processing

4.8 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Reporting/Analytics

4.5 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Order Management

4.3 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Online Ordering

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Tracks and processes online orders

Separate Checks

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Generate separate bills for various meals and combos within a complete order

Aloha EPOS 47 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Accounting functionality within the system, not requiring integration with third-party tools

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Accept and process credit card transactions

Store and organize information about customers and previous interactions

Manage order deliveries until they are received by the customers

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Track employee schedules, availability, and performance across projects and tasks

Form predictions based on past and present data/trends

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Allows users to view inventory and build a menu that's appropriate

Calculate labor costs associated with employing a workforce, including wages, salaries, benefits

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Manage and support multiple locations

Tracks and processes online orders

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Manage the end-to-end production process for manufacturing operations

Create, send, and track purchase orders and their statuses

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Store recipes, enable recipe modification, and generate data required for production records

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Reports specific to sales analysis for trends and strategies

Generate separate bills for various meals and combos within a complete order

Market event via social media tools

Distribute a bill into multiple payers according to the proportion suggested by the payers

Manage the buying, selling, and holding of stocks

Assign waitstaff and coordinate the table services

Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant

Record, update and manage waiting lists

Get Advice

We can help you find the software with the features you need.

Features

4.0 (68)

4.0

Based on 68 reviews

## Pricing

Value for money

3.8 (47)

Basic

$500.00

One Time

Value for money

3.8 (47)

3.8

Based on 47 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

3.8 (46)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (46)

3.8

Based on 46 reviews

## User reviews

Overall rating

4.3

Based on 68 reviews

Filter by rating

5(33)

4(27)

3(4)

2(1)

1(3)

Mentioned topic

Sorted by most recent

Aireanne T.

Vice President

Food & Beverages

### "Great Platform for Restaurants "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 13, 2025

Overall, our experience with Aloha POS has been great. The system is reliable and meets our operational needs well. The only challenges we’ve encountered have been occasional outages and slow reboot times, which can be disruptive during service. Outside of those issues, the platform has performed very well.

Pros

I’ve used aloha in managing in multiple restaurants, it was a very user friendly set up with payment processing, we did have a few issues with it going out during service but customer service was extremely helpful during the process. We were able to make changes to menu availably pretty quickly in the the back of house. The overall software was a great option and do believe the value is there with the help you recieve.

Cons

The outrages we had on a few occasions and the amount of time it took to reboot up when we did have the software go down.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GM

Gabriel M.

Assistant Manager

Restaurants

### "Good and easy to use, but only when it's running smoothly"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 15, 2024

Pros

Easy to manage and customize and easy to teach other how to work on the POS system.

Cons

If there is any error, system will freeze frequently, and you have to reset to get it back if you want to have the system running again.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ES

Elizabeth S.

Musician

Entertainment

### "Decent Program "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 1, 2024

Pros

It is easy to learn, and teaching employees to use is a lot easier than with other similar POS systems.

Cons

Menu changes and initial setup takes forever, and updating items for daily specials and menu changes is more time consuming than with other systems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SU

Susan U.

Administrative Support

Construction

### "Aloha Makes Everything Easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 25, 2023

Aloha has been overwhelmingly positive and very helpful in organizing and keeping track of everything at our restaurant.

Pros

Aloha is extremely intuitive and simple to use. It’s great for people who are new to the restaurant industry. And great for those of us who are seasoned.

Cons

I dislike that it must be run insync with Windows.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Muhamet C.

Waiter

Restaurants

### "The Future of POS is Here"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 3, 2023

Easy to know the complete net of each individual at any given moment of the shift gave a bird's eye view of the dining room/area, increased sales production, supply and demand

Pros

Functionality is good, easy to rummage through, toggle and navigate made easy by touchscreen capable, orderly, tacks on prices for add ons

Cons

Color coating, less crowding, easy back office, waiters/waitresses may deceive (the system) easily if entrusted

Reasons for choosing Aloha EPOS

Price and word of mouth

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PH

Patrick H.

Server

Food & Beverages

### "Aloha"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2023

Always been great!

Pros

I’ve used it for years and have always loved how straightforward and simple this operation system has been to use.

Cons

Can’t really think of anything I dislike about aloha.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KR

Kayla R.

waitress

Restaurants

### "Aloha from Server "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 20, 2022

Pros

This software was easy to use. Easy to split checks and run payments.

Cons

I don't think I have any complaints about this POS off the top of my head- as a server it's my preferred POS to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jennifer S.

Bartender

Restaurants

### "Aloha for a restaurant "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

September 24, 2022

Pros

It was very simple to understand and learn

Cons

When clocked in under bartender you have to use that specific pos to close out, and if that specific pos is down you can't do anything until fixed

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kasi H.

Front desk Night Auditor

Hospitality

### "Aloha cuts my aduit process in half. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2022

Pros

It's layer out so well. Even if youbare not trained you can be in about 10 Mims

Cons

I haven't found anything that I don't like. It's a great program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HH

Heba H.

social media specialist

Marketing and Advertising

### "its gives you a good service and with small budget"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 26, 2022

good

Pros

For managers great tool to keep track of all the comps void labor etc.

Cons

The credits cards system from time to time goes down. Customer service is hard to reach in a timely manner.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/178748/Aloha/reviews/)

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Popular comparisons

[Restroworks vs Aloha EPOS](https://www.capterra.com/compare/142877-178748/Restroworks-vs-Aloha)

[Toast POS vs Aloha EPOS](https://www.capterra.com/compare/136301-178748/Toast-POS-vs-Aloha)