--- title: "Aloha EPOS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Aloha EPOS Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more." source_url: "https://www.capterra.com/p/178748/Aloha/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Aloha EPOS Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Aloha EPOS ## What is Aloha EPOS? Aloha EPOS is a reliable and easy to use restaurant management system which is ideal for bar, hotel and restaurant groups. It's the total solution and with Aloha you will be able to connect all the elements of running your operations from one single solution so you can concentrate on growing your business. It includes: Labour management Stock control Centralised data management Tableside ordering Loyalty and marketing And much more! ## What is Aloha EPOS used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/) Top alternative Featured Overall rating Based on 68 user reviews Reviews sentiment Positive 88% Neutral 6% Negative 6% Starting price $500 One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Aloha EPOS?[Manage this product listing](https://www.g2.com/products/aloha-epos/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Aloha EPOS 4.3 (68) VS. [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $500 One Time Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (68) Ease Of Use 4.2 (698) Value For Money 3.8 (47) Value For Money 3.8 (564) Customer Service 3.8 (46) Customer Service 3.7 (610) ## Aloha EPOS alternatives [3.8 (730)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (698)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [4.2 (371)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [View all alternatives](https://www.capterra.com/p/178748/Aloha/alternatives/) ## FAQs about Aloha EPOS Overview ### What problems does Aloha EPOS solve? Aloha EPOS solves slow, error-prone restaurant order and checkout workflows by providing touchscreen table layouts, menu modifiers, rapid order edits, tab management, split checks, and payment processing. Restaurant servers, bartenders, hosts, and managers benefit from faster training, clearer order routing, inventory and menu availability updates, permission controls, and operational reporting. Answer based on 36 reviews Overview ### Which roles and teams benefit most from Aloha EPOS? Aloha EPOS is most used by restaurant front-of-house teams, including servers, bartenders, waitstaff, and reception staff, for taking orders, processing payments, and managing guest service. Owners, general managers, and operations leaders use it to oversee sales, staffing, and daily performance, while IT and events managers support system setup and venue operations. Answer based on 68 reviews Overview ### What company size and industries is Aloha EPOS built for? Aloha EPOS is designed for bars and restaurants, with small businesses representing 71% of reviewers and Restaurants accounting for 49%. It also serves group operators managing estate-wide sales and operations, with users in Food & Beverages (28%), Hospitality (4%), midsize businesses (13%), and enterprises (16%). Answer based on 68 reviews Features and Usability ### What are the key features of Aloha EPOS? Aloha EPOS includes core restaurant POS features for order management, table management, payment processing, split checks, and kitchen/menu management. Reviewers most often discuss its easy-to-learn touchscreen layout, customizable menus and modifiers, employee management with permissions, and reporting for sales, labor, comps, voids, and inventory. Answer based on 28 reviews Overview ### How well does Aloha EPOS support restaurant management? Aloha EPOS supports core restaurant operations by managing orders, tabs, split checks, payments, inventory, menu availability, and reporting in one system. Restaurant managers and high-volume service teams value its configurable workflows and familiar terminals. However, some businesses experience terminal outages, reboot requirements, or limited compatibility with newer payment and online ordering needs. Answer based on 24 reviews Getting Started and Support ### Is Aloha EPOS easy for new restaurant staff to learn? Aloha EPOS gives servers a straightforward POS workflow for orders, modifiers, discounts, tables, and checkouts. New restaurant employees often learn front-of-house tasks quickly, while experienced teams work faster as they master shortcuts. Manager and owner tasks can require more training, especially reporting, menu changes, permissions, integrations, and accessing data away from the restaurant. Answer based on 22 reviews Getting Started and Support ### How easy is it to onboard and train a team on Aloha EPOS? Aloha EPOS is generally easy to onboard for servers and other front-of-house staff, who reviewers say learn ordering, payments, and check splitting quickly. In-person training, live online sessions, webinars, and documentation are available. Back-office configuration and locations with large menus may require more time for managers and administrators. Answer based on 28 reviews Getting Started and Support ### What customer support options does Aloha EPOS offer, and how do users rate the experience? Aloha EPOS offers email/help desk, phone support, and 24/7 live representatives. Users report that support can be easy to access and quick to resolve issues, with some describing service as helpful. Others cite long waits, difficult escalation processes, inconsistent responses, and trouble reaching support promptly, particularly for complex problems. Answer based on 25 reviews Features and Usability ### Is Aloha EPOS easy to navigate during a busy shift? Aloha EPOS makes day-to-day order entry and table navigation easy for restaurant staff. Its touchscreen button layout, menu categories, table maps, modifiers, and shortcuts help servers work quickly during service. Some users find button organization dated or need more color-coding, while back-office menu setup can take longer to learn. Answer based on 24 reviews ## Features AI summary Based on 1,992 Restaurant POS reviews Capterra data shows that buyers of Restaurant POS software rank the following features as their top priorities: - **Order Entry** (**51%** of reviewers rated this feature as critical) - **Sales Reports** (**47%**) - **Payment Processing** (**55%**) Aloha EPOS includes **Sales Reports** and **Payment Processing**, giving restaurants visibility into performance and a way to handle transactions efficiently. However, it does not offer **Order Entry**. Instead, it provides other features that reviewers also rate as important, including **Reporting/Analytics** (**44%**), **Order Management** (**44%**), and **Online Ordering** (**43%**). These features help businesses track trends, manage incoming orders, and support digital sales channels, allowing teams to make faster decisions and keep service running smoothly. Sales Reports 4.9 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Payment Processing 4.8 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Reporting/Analytics 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Order Management 4.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Online Ordering 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tracks and processes online orders Separate Checks 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Generate separate bills for various meals and combos within a complete order Aloha EPOS 47 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Credit Card Processing: Accept and process credit card transactions - Customer Management: Store and organize information about customers and previous interactions - Delivery Management: Manage order deliveries until they are received by the customers - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Forecasting: Form predictions based on past and present data/trends - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Labor Cost Calculator: Calculate labor costs associated with employing a workforce, including wages, salaries, benefits - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Ordering: Tracks and processes online orders - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Production Management: Manage the end-to-end production process for manufacturing operations - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recipe Management: Store recipes, enable recipe modification, and generate data required for production records - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Sales Reports: Reports specific to sales analysis for trends and strategies - Separate Checks: Generate separate bills for various meals and combos within a complete order - Social Promotion: Market event via social media tools - Split Checks: Distribute a bill into multiple payers according to the proportion suggested by the payers - Stock Management: Manage the buying, selling, and holding of stocks - Table Management: Assign waitstaff and coordinate the table services - Tips Management: Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant - Wait List Management: Record, update and manage waiting lists --- Get Advice We can help you find the software with the features you need. Features 4.0 (68) 4.0 Based on 68 reviews ## Pricing Value for money 3.8 (47) Basic $500.00 One Time Value for money 3.8 (47) 3.8 Based on 47 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (46) 3.8 Based on 46 reviews ## User reviews Overall rating 4.3 Based on 68 reviews Filter by rating 5(33) 4(27) 3(4) 2(1) 1(3) Mentioned topic Sorted by most recent Aireanne T. Vice President Food & Beverages ### "Great Platform for Restaurants " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 13, 2025 Overall, our experience with Aloha POS has been great. The system is reliable and meets our operational needs well. The only challenges we’ve encountered have been occasional outages and slow reboot times, which can be disruptive during service. Outside of those issues, the platform has performed very well. Pros I’ve used aloha in managing in multiple restaurants, it was a very user friendly set up with payment processing, we did have a few issues with it going out during service but customer service was extremely helpful during the process. We were able to make changes to menu availably pretty quickly in the the back of house. The overall software was a great option and do believe the value is there with the help you recieve. Cons The outrages we had on a few occasions and the amount of time it took to reboot up when we did have the software go down. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GM Gabriel M. Assistant Manager Restaurants ### "Good and easy to use, but only when it's running smoothly" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 15, 2024 Pros Easy to manage and customize and easy to teach other how to work on the POS system. Cons If there is any error, system will freeze frequently, and you have to reset to get it back if you want to have the system running again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Elizabeth S. Musician Entertainment ### "Decent Program " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 1, 2024 Pros It is easy to learn, and teaching employees to use is a lot easier than with other similar POS systems. Cons Menu changes and initial setup takes forever, and updating items for daily specials and menu changes is more time consuming than with other systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SU Susan U. Administrative Support Construction ### "Aloha Makes Everything Easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 25, 2023 Aloha has been overwhelmingly positive and very helpful in organizing and keeping track of everything at our restaurant. Pros Aloha is extremely intuitive and simple to use. It’s great for people who are new to the restaurant industry. And great for those of us who are seasoned. Cons I dislike that it must be run insync with Windows. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Muhamet C. Waiter Restaurants ### "The Future of POS is Here" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 3, 2023 Easy to know the complete net of each individual at any given moment of the shift gave a bird's eye view of the dining room/area, increased sales production, supply and demand Pros Functionality is good, easy to rummage through, toggle and navigate made easy by touchscreen capable, orderly, tacks on prices for add ons Cons Color coating, less crowding, easy back office, waiters/waitresses may deceive (the system) easily if entrusted Reasons for choosing Aloha EPOS Price and word of mouth Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PH Patrick H. Server Food & Beverages ### "Aloha" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2023 Always been great! Pros I’ve used it for years and have always loved how straightforward and simple this operation system has been to use. Cons Can’t really think of anything I dislike about aloha. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Kayla R. waitress Restaurants ### "Aloha from Server " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 20, 2022 Pros This software was easy to use. Easy to split checks and run payments. Cons I don't think I have any complaints about this POS off the top of my head- as a server it's my preferred POS to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jennifer S. Bartender Restaurants ### "Aloha for a restaurant " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 September 24, 2022 Pros It was very simple to understand and learn Cons When clocked in under bartender you have to use that specific pos to close out, and if that specific pos is down you can't do anything until fixed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kasi H. Front desk Night Auditor Hospitality ### "Aloha cuts my aduit process in half. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2022 Pros It's layer out so well. Even if youbare not trained you can be in about 10 Mims Cons I haven't found anything that I don't like. It's a great program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HH Heba H. social media specialist Marketing and Advertising ### "its gives you a good service and with small budget" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 26, 2022 good Pros For managers great tool to keep track of all the comps void labor etc. Cons The credits cards system from time to time goes down. Customer service is hard to reach in a timely manner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/178748/Aloha/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Restroworks vs Aloha EPOS](https://www.capterra.com/compare/142877-178748/Restroworks-vs-Aloha) [Toast POS vs Aloha EPOS](https://www.capterra.com/compare/136301-178748/Toast-POS-vs-Aloha)