# Page 2 | Aloha EPOS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Aloha EPOS the right Restaurant POS solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178748/Aloha/reviews --- Aloha EPOS 4.3 (68) [View alternatives](https://www.capterra.com/p/178748/Aloha/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Aloha EPOS ## Showing most helpful reviews Showing 26-50 of 68 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ES Elizabeth S. Musician Entertainment Used the software for: 2+ years ### "Decent Program " April 1, 2024 4.0 Pros It is easy to learn, and teaching employees to use is a lot easier than with other similar POS systems. Cons Menu changes and initial setup takes forever, and updating items for daily specials and menu changes is more time consuming than with other systems. Review Source WK William K. CFO Restaurants Used the software for: 2+ years ### "A good product that did not keep up with the times" June 9, 2020 4.0 We us Aloha for Point of sale at a restaurant. Our biggest problem, is that we can't do basic necessary upgrades like accept chip reader credit cards, or online ordering. Our server software is not compatible without windows 10 and windows 97 is out of date. Pros The front of house interface is relatively easy to use. Quick and easy to navigate. The back of the house component is moderately easy to use and change. Cons The problem with this platform, is that because of its design, it can not keep up with regulatory or technological advancements. It was a major outlay financially, and because ti is not flexible, it can not be brought up to date, it needs to be replaced. Reason for choosing Aloha EPOS It was more restaurant friendly and widely used in the industry. Review Source RS Roscoe S. President Restaurants Used the software for: 2+ years ### "Good but probably outdated" November 14, 2018 4.0 Loved East Bay Cash Register who sold me two systems, but now that NCR manages them, it’s over. Bye Pros Easy for waiters to use. Reports are easy to read. The hardware is fairly robust, purpose built. Cons Service once was wonderful, but since NCR bought them a couple of years ago it’s a cluster fuck. Initial support is routed to India where you’re on hold for 10 - 20 minutes, to talk to someone whose only solution is to reboot, which of course we’ve already done. Then they can only “escalate” which means it gets routed to another idiot in India who calls you back in a couple of days to tell you to reboot the system. Then it gets escalated again and in a week you get a call from the local office who fixes it in 5 min. And they only in the last few months have developed chip readers, which without it, requires you take a 300 question PCI compliance exam every 6 months, only to fail because you don’t have a chip reader, then you have to apply for an exemption which you always get, but still, hours of work because no chip reader. Loved my local office who sold me the machine, can’t do it again though. Review Source VR Verified Reviewer Server Restaurants Used the software for: 2+ years ### "Aloha Review" September 23, 2020 5.0 Overall, Aloha is a very good software to use and recommend it to restaurants to use for their employers. Pros I use Aloha at the restaurant I work at; it is the computer system we use to send our orders to the kitchen. What I like most about this software is that it is very easy to use. The layout and color scheme is nice and not too outdated or overpowering. Cons There is one specific issue that comes to my mind from using Aloha that I liked least. When I was typing in an order one day and then sent it through to the kitchen, the kitchen was not able to receive the entire order of what I typed. It got cut off and I think that was due to typing in too much information. It may have also been because of the specific button I used. Regardless, this isn't a big issue and it's not like people are going to be typing in "novels" to send into the kitchen. Review Source VR Verified Reviewer Manager, People & Possibilities Events Services Used the software for: 2+ years ### "Great software for restaurants! " October 3, 2018 5.0 Aloha is a great POS for restaurants, I think it can be used for restaurants of all sizes. We were able to manage a high volume with the software. I was really happy with it and would definitely use it again. Pros It was easy to use and setup all of the different variations for the restaurant food items. It was also easy to use from a management perspective, track per person average sales, etc. Cons Nothing comes to mind, it was a great software at the restaurant and easy to train employees on. Review Source PH Patrick H. Server Food & Beverages Used the software for: 2+ years ### "Aloha" March 24, 2023 5.0 Always been great! Pros I’ve used it for years and have always loved how straightforward and simple this operation system has been to use. Cons Can’t really think of anything I dislike about aloha. Review Source VR Verified Reviewer Sales and Events Manager Restaurants Used the software for: 2+ years ### "A little outdated, but gets the job done" September 23, 2019 5.0 I have used Aloha for the past 10 years. Although the software serves it purpose well, I do feel like newer technology is coming out that has already surpassed Aloha. Pros The software is easy to learn and the interface is simple and straightforward. Cons The system seemed to need rebooting quite often in the middle of a shift which would be frustrating for our restaurants team members who needed to ring up items on the Aloha terminal. Review Source Alexandra C. Server Restaurants Used the software for: 2+ years ### "Hello Aloha!!" May 1, 2019 5.0 Pros If you are in the resturant industry you need to use Aloha for your POS. It is easy to use, gives you the lay out of the resturant and is easy to add items or change information in the system. It does a great job keeping track of orders and tables. Cons It has shutdown before and caused panic, but if it's not as easy fix, someone is always out to fix the system super quick! Review Source Leigh L. Project Manager Building Materials Used the software for: 1-2 years ### "A-NO-ha" October 26, 2018 1.0 You can not solve any problems with Aloha, you can only create them. Pros Aloha is dated so it makes it easier for senior citizens to use. Cons Everything. Aloha has next to no functions that a current POS system in the food service industry should have. It really is a waste of time trying to use it and I would tell anyone considering using it in their restaurant that they are making a MASSIVE mistake. Review Source EW Eric W. General Manager Recreational Facilities and Services Used the software for: 2+ years ### "Aloha is the best POS system we have used to operate our restaurant" December 12, 2018 5.0 We have used 3 different POS systems and overall found Aloha to be the most compatible for our restaurant. Pros This is the most user-friendly POS we have used in the restaurant The back office is very easy to use for reports, inventory control and POS terminal maintenance Aloha also has a direct affect on our customers. Our staff finds it easy to use and they spend less time learning and more time providing the best customer service experience. Cons This was the most expensive POS we have purchased at our restaurant. If our POS terminals go down it tends to take some time for replacement Review Source VR Verified Reviewer Receptionist Hospital & Health Care Used the software for: 1-2 years ### "Great Price for a Restaurant starting out" October 9, 2018 5.0 I'd recommend it for a restaurant or bar. Pros This is an easy to use and update POS for any restaurant. I have used it in the past and it is easy to separate checks, open tabs, and run reports. Everything is simple and straightforward. Cons Some items are a bit out of date and I hope they fix that in newer updates to the system. Review Source VR Verified Reviewer Social Digital Marketing Coordinator Restaurants Used the software for: 2+ years ### "Good Restaurant POS" March 5, 2019 5.0 Pros Has the features you need, good organization and UI. Cons It can take a bit of time to learn your way around it, but that's the case with any new POS. Review Source DJ DON J. Sr. Director of IT Restaurants Used the software for: 2+ years ### "CHG Review" July 29, 2021 4.0 Overall experience has been good with the exception of integrations. Hopefully this will improve. Pros Aloha menu management is easy for our operations team to make menu changes. Cons Integrations with other 3rd party products are sometimes difficult and pricey. Review Source aL alessa L. entrepreneur Restaurants Used the software for: 2+ years ### "highly recommended! " December 20, 2020 4.0 i personally have worked with aloha for years in the restaurant industry & it hasn't failed me yet. can easily switch through many settings very fast. multitasking made efficiently! splits checks and turns on and off whatever inventory can be used or not through custom settings. many more features once you get working with it ! Pros straight forward interface, fast settings, fast action buttons and shortcuts. Making team member cards and adjusting features on a custom level is an amazing pro definitely. Cons glitches, unexpected reset, some screen freezing . Review Source EH Elizabeth H. Director of Operations Hospitality Used the software for: 2+ years ### "Behind the times" November 13, 2019 3.0 Pros Aloha was great in the late 00's when it was the most advanced POS system around. It has detailed reporting and is widely known in the hospitality industry Cons It is not cloud based. Your computer goes down, god speed! The reports are clunky and hard to define if you want to drill down. Review Source MW Maggie W. bartender Restaurants Used the software for: 2+ years ### "Aloha for Restaurants" November 13, 2018 5.0 Pros I love how easy it is to set up the POS to completely mirror your menu, making it more user friendly for the staff. I also like that it can be set up with your back office software to pull real time numbers and real time inventory, keeping everything much cleaner and streamlined. Cons Sometimes there are weird little quirks with giftcards, both selling and redeeming. I also wish it was easier to locate a previous transaction by the last 4 digits of a credit card number. Review Source KH Kasi H. Front desk Night Auditor Hospitality Used the software for: 6-12 months ### "Aloha cuts my aduit process in half. " April 14, 2022 5.0 Pros It's layer out so well. Even if youbare not trained you can be in about 10 Mims Cons I haven't found anything that I don't like. It's a great program. Review Source CL Cate L. Assistant Manager Restaurants Used the software for: 6-12 months ### "Aloha from Oklahoma!" February 26, 2019 5.0 With a long history in the restaurant industry I have worked with my fair share of POS systems. Squirrel and Square being the most recent and relevant competitors. Aloha is by far the superior product in my opinion. The ease of use as far as setting up table and table numbers, server log-ins, adjusting orders, etc. The cross-platform functionality allows me to easily adjust menu items, their location within the system, and price from my computer without having to stand at a POS terminal. The ability to set and manage permissions such as voiding transactions or deleting entrees from tickets while somewhat tricky at first (shows a permission is in place but card or number fails to work at actual POS terminal until usually the next 24 hours) has helped to minimize loss by reducing the number of voided tickets or entrees. Pros Ease of use, functionality, cross-platform ability makes things simple. Cons Managing permissions can be somewhat tricky. Review Source HW Heather W. Service Manager Food & Beverages Used the software for: 1-2 years ### "Great POS!" October 6, 2020 5.0 I would say that of the point of sale systems I have run across, this is definitely one of my favorites. I find it easy to teach, and rare to come across problems. Pros This point of sale system is popular for a reason its clearly one of the best. Their customer service is great (if you ever have to contact them anyway), and deployment is easy because it's very user friendly. It takes virtually no time at all to get used to, and it runs smoothly and easily. Cons There not much to dislike, it's been great to use. I think pricing is pretty standard for the system, and it's been easy to use. Review Source Kara G. Marketing Restaurants Used the software for: 2+ years ### "Does the job, but barely." September 20, 2018 3.0 Pros Aloha is pretty simple. The buttons are easy to find and once you familiarize yourself with where everything is, there's nothing hard about it. Cons Aloha is slow and crashed quite a bit. It was hard to go in and change anything on the screens for the employees and if you had to make a change, everything had to be restarted and took forever to come back up. Review Source RB Ronnie B. General Manager Restaurants Used the software for: 2+ years ### "Overall Great Product" September 24, 2020 5.0 Overall easy to maneuver software. Easily controls employee clock in/out times. Holds easy access to sales through the POS. Overall great product. Pros Easy to learn software, most things are easily coded to navigate at ease. In the POS things are categorized which makes it easy on new employees. Cons Nothing stands out enough to dislike the software, sometimes the POS freezes and it needs to be manually restarted. Review Source KH Kristen H. General Manager Restaurants Used the software for: 2+ years ### "You can’t go wrong with Aloha" September 30, 2019 5.0 Easy from step 1. Training was simple and implementation was also easy. Pros Aloha is easygoing use. Aloha has above average customer service. The design is intuitive making it simple to figure out on your own. Cons The stock background colors were not great, however, they were easy to change and customize. Pricing is high Review Source VR Verified Reviewer Property Manager Real Estate Used the software for: 2+ years ### "Cannot go without" November 29, 2019 4.0 Like anything, it was a little hard to get used to at first. But now that the staff knows the ins and outs of the program, everyone is on board and it's really helped our business move forward. Pros The layout is nice and organized. The customer service is amazing as well Cons It was a bit hard to integrate with our current business structure. But were were more than willing to work it out. Review Source BA Ben A. Manager Restaurants Used the software for: 2+ years ### "Aloha" October 8, 2019 5.0 I had a good experience with aloha. Very user friendly and easy to use. Pros Very user friendly, very easy to train new staff. Support is easy and generally quick to fix any problems that arise. Cons I really didn’t have any major issues with the software. Nothing to complain about. All problems were fixed quickly. Review Source KT Karli T. Bartender Food & Beverages Used the software for: 1-2 years ### "Bartending Software Experience" July 21, 2019 5.0 Great. Would highly recommend for any business because of how easy it was to navigate and teach to others. Pros Easy to use and to access various categories of drinks and food. This software was also easy to input information and specific discounts into for the bar. Cons Sometimes it was difficult to go back on the menu. The order might have had to be restarted if you were looking to return to a different page. Review Source Similar Products Featured