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Hanna is a tool designed for a more organised management of the sales, projects, customer service and other processes. Hanna modules correspond to the most important processes in your business and allow you to manage them easily and conveniently in one place.
Provider
Future IT
Located In
Lithuania
Foundation
2014
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
In Person, Documentation, Webinars, Live Online
Support
Chat
See a full history of customer interactions, team assignments and their status, and other important information. Hanna can be easily integrated with external systems (e-mail, phone, accounting, etc.)
Content Source: Hanna CRM
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Hanna CRM Reviews
"HannCRM"
Overall: All needed information in one place. I can see all communication history with my clients, i can easily see where my employees struggling and help to improve/solve all the errors they are doing.
Pros: The system is user friendly. very easy to use it. HannaCRM has all the tools to optimize your business process. Very good project managing possibilities, also a lot of useful reports.
Cons: There is nothing that i liked least about this software. with this CRM you can control all your business processes because of basic integration with third part systems.
"HANNA Updated CRM"
Overall: Easy and efficient
Pros: Easy and user friendly GUI and easy to learn
Cons: No Negative side till date, i have been using on daily basis
"Our goto CRM"
Pros: Ease of use, telephony integration, ability to adjust to our workflow.
Cons: The pure quantity of options might seem overwhelming at first. Also - a bit of lack of flexibility for recurring invoice setup.
"Pleasure to work with Hanna CRM"
Overall: Very stabile CRM system, for our company it helps to organize team tasks and projects (huge advantage because it has gantt diagram). It's very useful to see all communication with clients. Also it has great ticketing functionality for our support team.
Pros: Easy to use and very intuitive, great support and ability to extend with custom functions.
Cons: No real cons about this product. Some small usability tweaks could be made.
Vendor Response
"Great tool"
Overall: We are using Hanna CRM in accounting company. Now all colleagues have clear list what should be done, how tasks are delegated between them, they can see what is already done, how long did it take to finish tasks, are they on time with finishing and what are deadlines. Since starting using Hanna CRM there were no unfinished or forgotten task.
Pros: Functionality User-friendly interface Multi task creation Customization
Cons: Small bug at the moment - recurring tasks should have an option to be repeated every month instead of 30 days. I think only small fix is needed.
Vendor Response
