# Hanna CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hanna CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/178749/Hanna-CRM --- # Hanna CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hanna CRM ## What is Hanna CRM? Hanna is a tool designed for a more organised management of the sales, projects, customer service and other processes. Hanna modules correspond to the most important processes in your business and allow you to manage them easily and conveniently in one place. ## What is Hanna CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €17 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hanna CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.futureit.lt/en/&name=Hanna CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hanna CRM 4.4 (7) VS. [4.5 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price €17 Per User, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (7) Ease Of Use 4.4 (4,359) Value For Money 5.0 (7) Value For Money 4.3 (3,493) Customer Service 4.9 (7) Customer Service 4.4 (3,502) ## Hanna CRM alternatives [4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,445)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/178749/Hanna-CRM/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Email Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Lead Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Sales Pipeline Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Task Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Hanna CRM 27 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and manage schedules and meetings via an integrated calendar Manage, organize, and store contact information Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Protect sensitive data for digital privacy Store and organize documents in a centralized system Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Generate quotes or estimates for customers Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Group leads or contacts based on their specific characteristics Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (7) 4.7 Based on 7 reviews ## Pricing Value for money 5.0 (7) Free Trial [View pricing plan details](https://www.capterra.com/p/178749/Hanna-CRM/pricing/) Optimal €17.00 Per User,Per Month It includes: - Dashboard - Contacts - Leads - Tasks - Opportunities - Calendar - Email synchronization - Phone integration - Reports - User rights Advanced €27.00 Per User,Per Month It includes: - Invoices - Objects - Projects - Task Dependencies - Invoice items - Contracts with digital signature - Support ticket management - Application Programming Interface (API) - Goals - Multi-Company Control Maximum €33.00 Per User,Per Month It includes: - Orders, Receipt of Goods, Write-offs - Documents with digital signature - Lead generator - Customer portal - Specialist environment (worker) - Freight operations - Course organizer - Integration with E-Commerce - Integration with bookkeeping systems - Custom system personalization Value for money 5.0 (7) 5.0 Based on 7 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Brevo](https://www.capterra.com/p/132996/brevo/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ MailerLite](https://www.capterra.com/p/136603/MailerLite/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Frontu](https://www.capterra.com/p/151441/Tasker/)[ IMAP](https://www.capterra.com/p/10027940/IMAP/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.4 Based on 7 reviews Filter by rating 5(3) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN afzal n. Senior associate Logistics and Supply Chain ### "HANNA Updated CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 12, 2022 Easy and efficient Pros Easy and user friendly GUI and easy to learn Cons No Negative side till date, i have been using on daily basis Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Ruslanas S. Business solution manager Telecommunications ### "HannCRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2019 All needed information in one place. I can see all communication history with my clients, i can easily see where my employees struggling and help to improve/solve all the errors they are doing. Pros The system is user friendly. very easy to use it. HannaCRM has all the tools to optimize your business process. Very good project managing possibilities, also a lot of useful reports. Cons There is nothing that i liked least about this software. with this CRM you can control all your business processes because of basic integration with third part systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Head of business development Telecommunications ### "Our goto CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 5, 2019 Pros Ease of use, telephony integration, ability to adjust to our workflow. Cons The pure quantity of options might seem overwhelming at first. Also - a bit of lack of flexibility for recurring invoice setup. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VS Valentinas S. Marketing specialist Furniture ### "HannaCRM - easy to use tool for better project management and customer support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2019 We have different selling channels and HannaCRM helps integrate different departments for better customer support. Pros Click to call functionality. Integation with email. Custom support are open for new ideas for funcionality, usability. Fast sloving of issues. Cons Hiden import function for leads, accounts and etc. Limited availability for the client to customize form layout, sort or hide fields, create reports Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Andrius U. Project manager Telecommunications ### "Product with lot of additional modules" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2019 Pros It is already integrated with few IRP systems,so it was easy to start using it. Compatible with all types of phones, so all functionality is able to reach using smartphone Ready Integration with field service management system Tasker, gave possibility to improve our service activity. Cons It was no possibility to create online test version, so it was needed to wait a test version for few ours Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User CTO Computer Software ### "Pleasure to work with Hanna CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 3, 2019 Very stabile CRM system, for our company it helps to organize team tasks and projects (huge advantage because it has gantt diagram). It's very useful to see all communication with clients. Also it has great ticketing functionality for our support team. Pros Easy to use and very intuitive, great support and ability to extend with custom functions. Cons No real cons about this product. Some small usability tweaks could be made. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 5, 2019 Thanks for your review. Our team will do the best to get only first-class reviews! DS Danielius S. Accountant Accounting ### "Great tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2019 We are using Hanna CRM in accounting company. Now all colleagues have clear list what should be done, how tasks are delegated between them, they can see what is already done, how long did it take to finish tasks, are they on time with finishing and what are deadlines. Since starting using Hanna CRM there were no unfinished or forgotten task. Pros Functionality User-friendly interface Multi task creation Customization Cons Small bug at the moment - recurring tasks should have an option to be repeated every month instead of 30 days. I think only small fix is needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 5, 2019 Thank you! Honors encourages us to make product even better. Your mentioned small bug with recurring tasks will be fixed ASAP. Good luck! [View all Reviews](https://www.capterra.com/p/178749/Hanna-CRM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)