---
title: "Bettermode Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Bettermode Software - reviews, pricing plans, popular comparisons to other Community products and more."
source_url: "https://www.capterra.com/p/178753/Bettermode/"
page_type: "product"
language: "en"
---

# 

 Bettermode Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Bettermode

## What is Bettermode?

Bettermode is an all-in-one customer community platform to engage customers and build meaningful experiences. With Bettermode, product teams collect ideas and feedback. Customer support and success teams build resource centers and knowledge base. Marketing teams communicate with customers, organize events, and scale content creation. It is popular for its unmatched level of customization, an app ecosystem, third-party integrations, and premade templates that simplify community building.

## What is Bettermode used for?

[Community](https://www.capterra.com/community-software/)[Social Networking](https://www.capterra.com/social-networking-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/)

Top alternative

Featured

Overall rating

Based on 94 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

Starting price

$399

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Bettermode?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bettermode.com/&name=Bettermode)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bettermode

4.7 (94)

VS.

[4.7 (24,165)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$399

Flat Rate, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (94)

Ease Of Use

4.6 (5,174)

Value For Money

4.7 (84)

Value For Money

4.5 (3,621)

Customer Service

4.8 (82)

Customer Service

4.4 (3,648)

## Bettermode alternatives

[4.2 (999)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/)

Starting price

$1450.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (4,088)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$115.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.6 (5,303)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/178753/Bettermode/alternatives/)

## FAQs about Bettermode

Overview

### What problems does Bettermode solve?

Bettermode solves scattered customer and member communication by giving teams a branded community for questions, peer support, private groups, content sharing, and real-time engagement. Community managers, customer success teams, associations, and internal employee groups use it to launch quickly, reduce developer dependency, centralize knowledge, and keep members active.

Answer based on 87 reviews

Overview

### Which roles and teams benefit most from Bettermode?

Bettermode is most used by founders, CEOs, and directors who need to launch branded communities, centralize customer engagement, and scale support without heavy development. Community, operations, marketing, and customer success teams use it to manage discussions, share resources, onboard members, and strengthen retention through self-service experiences.

Answer based on 94 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Bettermode built for?

Bettermode is built mainly for small businesses, which make up 84% of reviewers, and is most common in Information Technology and Services at 10%. It is intended for software companies, consumer products and services, e-commerce stores, and online training and education companies, with additional use among Computer Software firms at 9%.

Answer based on 94 reviews

Features and Usability

### What are the key features of Bettermode?

Bettermode includes core community features like discussions/forums, groups, activity feeds, private messaging, and @mentions for member interaction. Differentiators include customizable branding, drag-and-drop components, reputation scores and gamification, plus API, single sign-on, and social media integrations for embedding communities into existing products and workflows.

Answer based on 83 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Bettermode starts at $399/month for the Starter plan, which includes 100 members, 20 spaces, a Bettermode badge, and a Bettermode.io domain. A free trial is available, and reviewers also mention a free option, but some say monthly pricing, paid add-ons, and certain third-party integrations can get expensive.

Answer based on 31 reviews

Integrations

### Which third-party tools and platforms does Bettermode integrate with?

Bettermode integrates with over 20 third-party tools and platforms, including analytics and tracking tools like Google Analytics 360, Mixpanel, Amplitude, Hotjar, and Fullstory; communication tools such as Slack, Intercom, and Discord; and business apps like HubSpot CRM, Salesforce Sales Cloud, Jira, Segment, and Stripe.

Answer based on 10 reviews

Getting Started and Support

### What training and onboarding options does Bettermode offer?

Bettermode provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Bettermode offer, and how do users rate the experience?

Bettermode offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and proactive, with customer success teams giving practical guidance during setup and ongoing use. A few reviewers report delayed ticket handling and slow resolution for technical issues.

Answer based on 28 reviews

Features

### What features does Bettermode offer for online communities?

Bettermode offers flexible community features for building branded spaces, member discussions, content areas, and customer engagement workflows. Many small businesses, SaaS teams, and community managers like the customization and native integrations, though some note a learning curve, missing tools like mobile or live features, and add-ons locked to higher plans.

Answer based on 23 reviews

## Features

AI summary

Based on 4,489 Community reviews

Capterra reviewers point to these as the top features buyers look for in community software:

-   **Chat/Messaging** (**47%** of reviewers rated this feature as critical)
-   **Membership Management** (**43%**)
-   **Content Management** (**42%**)

Bettermode supports all three of the features reviewers rank highest: **Chat/Messaging**, **Membership Management**, and **Content Management**. Together, these capabilities help businesses build active member communities, organize access and user relationships, and keep content structured and up to date, allowing teams to improve communication, manage growth more effectively, and deliver a better community experience.

Membership Management

4.4 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Content Management

4.6 (13)

53.85% of 13 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Access Controls/Permissions

4.6 (14)

42.86% of 14 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Mobile Access

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Real-Time Notifications

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Alerts/Notifications

4.9 (12)

33.33% of 12 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Bettermode 79 features

### All Features
- @mentions: An @mention is a way to tag or notify a specific person about a message/post
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Activity/News Feed: Continuous profile-based stream of news and activity
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Blogs: Allows users to publish blogs on social site
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Content Creation: The ability to create unique content
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content
- Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customer Portal: A website or login for customers to access information
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc.
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Management: Create, save, and store files
- Filtering: Find & retrieve relevant data or documents
- Full Text Search: Search for specific words or phrases within a document or database
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Group Management: Organize and edit a group of people's policy and members
- Ideation: The creation, development, and sharing of potentially innovative new ideas
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Live Chat: Ability to chat online in real time
- Media Library: Collection of images, videos and other digital content that can be used
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Membership Management: Database of members to track personal information of individuals and families
- Mobile Access: Access software remotely via mobile devices
- Moderation: Controls/tools to moderate the session
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Language: Manage and support multiple languages
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Personalization: Adjust communications based on previous interactions or personal preferences
- Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Text Editing: Edit text as needed
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- User Profiles: Profiles of users providing basic information
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Website Management: Built-in website builder or integration with third-party site
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (94)

4.5

Based on 94 reviews

## Pricing

Value for money

4.7 (84)

Free Trial

[View pricing plan details](https://www.capterra.com/p/178753/Bettermode/pricing/)

Starter

$399.00

Per Month

Growth

$1,500

Flat Rate,Per Month

Enterprise

Custom Quote Available

It includes:

-   Greatness of Advanced
-   Enterprise-grade security
-   Data residency
-   Audit and activity log
-   Uptime SLA
-   Master service agreement
-   Custom billing

Value for money

4.7 (84)

4.7

Based on 84 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (82)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (82)

4.8

Based on 82 reviews

## User reviews

Overall rating

4.7

Based on 94 reviews

Filter by rating

5(73)

4(19)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

Francesco P.

CEO

Arts and Crafts

### "Bettermode is a good solution for less demanding user based communities"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

January 19, 2026

It's a good software that let you start very easily. In three days you can set something useful up. But the scaling options are a little bit limited by the addons pricing plans (each add-on will cost you money monthly)

Pros

Bettermode is a valid solution to build a support community that's easy to customize and with a paced ease of use. It has chat features and its cms can be easily used to adapt to very specific needs

Cons

The learning curve is a little bit stiff, since you have to adapt to its mechanisms. It has a lot of options that are gathered under the cms features. Also a downside is that a lot of specific and useful options (like whitelableing and space) are organized in addons (a part from the subscription model)

Switched from

[Circle](https://www.capterra.com/p/10002260/Circle/)

Circle has less customization options for my case

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Ana B.

Head Of Marketing

Information Technology and Services

### "Worst support I've ever met in my life"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 14, 2025

Very negative. Would never recommend anyone to go with this product if your goal lies beyond a fun project for friends and family. The frustrating part is that being a no-code platform, it doesn't provide you any control over the stuff like sitemap. At the same time, their support would keep sending you "your message is very important for us" type of communication for months and never solve your problem.

Pros

It's very easy to use. We managed to build the community portal for our product within a week

Cons

Don't know where to start. 1) It takes their support up to 72 h just to pick your ticket. 2) We submitted a ticket where we explained that the sitemap they generate for us automatically, contains errors. This prevents the web resource from being indexed by Google. It took them 10 days to just acknowledge the bug. Then we spend a month convincing them to fix it — I mean, common, your resource is invisible on Google, and you don't have access to the backend to even try to do anything — but Bettermode only issues empty promises saying "It's our priority". No deadlines, no dates – all along we remain a paying customer. Moving the community to Circle.so now

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)

[Circle](https://www.capterra.com/p/10002260/Circle/)

Reasons for choosing Bettermode

We chose Bettermode over Circle and Wordpress plugin, as it looked much easier to set up and manage. Apparently, it was a mistake

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Julio Cesar L.

Consultor RH

Human Resources

### "Bettermode, una plataforma sólida para mantener una relación muy cercana con nuestros usuarios y clientes."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2024

Es una sólida y segura plataforma para mantener una relación permanente con nuestros usuarios, y generar oportunidades. Su estilo es bantante moderno que sea agradable su navegación y siempre esta actualizado con mucho mas funcionalidades.

Pros

Tengo varios años con Bettermode, nos mantiene muy informado de las actualizaciones, donde cada vez el producto se ve mucho mejor, para el gusto de nuestros usuarios y clientes.

Cons

quizás ya debiera estar un app de play store

Switched from

[Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/)

Me permite acceder a la información de mis usuarios, puedo mantener una relación más personalizada, a través de la misma herramienta o iniciar campañas o eventos.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Jeremy C.

Owner and founder

Real Estate

### "Great solution to managing your membership community "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 8, 2024

I switched my entire real estate membership over to Bettermode and the transition was smooth.

Pros

The UI - clean and beautiful. Designing spaces are very easy.

Cons

Which it had more features such as subscriptions to manage the memberships.

Switched from

[SuiteDash](https://www.capterra.com/p/154949/SuiteDash/)

Price and UI was our teams deciding factors

Alternatives considered

[Circle](https://www.capterra.com/p/10002260/Circle/)

Reasons for choosing Bettermode

Price and features were our deciding factors

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KR

Kain R.

Founding Director

E-Learning

### "A Highly flexible community and information management system."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 22, 2024

Very positive so far, and the customer support for setting the system up couldn’t be faulted.

Pros

I like how bettermode gives me complete control over scaling and managing my community. Prior to bettermode, I was reliant on developers and designers - which was completely impractical.

Cons

I couldn’t make too many complaints about bettermode, I understand that the software is a work in progress and the guys are always releasing new updates. The only feedback I would offer, is that receiving emails or a monthly newsletter about system updates would be helpful.

Switched from

[BuddyBoss](https://www.capterra.com/p/274849/BuddyBoss/)

Buddy Boss was clunky, and caused our site no end of issues. Buddy boss left me reliant on a developer for assistance, so making system upgrades (or even minor improvements) was always very slow.

Alternatives considered

[Hivebrite](https://www.capterra.com/p/147279/Hivebrite/)

Reasons for choosing Bettermode

I was given a free trial with Bettermode, and during this time, I was able to configure the system in exactly the way that I needed it to be. From a practical stand point, I was able to see firsthand that bettermode could meet all my community system needs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CC

Caio C.

No-Code Developer

Computer Software

### "The No-Code tool to build custom communities and projects."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2024

My experience using Bettermode is great, I was able to build my own custom community in just a few days. I love how flexible and customizable it is, this allowed me to quickly change things and grow my community adding new features and resources in a very simple and fast way.

Pros

What I like about Bettermode is the fact it is very flexible. You can quickly build custom projects and customize the components to fit your exact needs, all that without knowing how to code and even design. They provide a lot of pre-made components you can just simply drag to the page and configure how you like, it saves you a bunch of time while building your projects.

Cons

I think there is still room for more components and new features but I am sure they are working on it.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KB

Katja B.

Business Coach and Sales Trainer

Professional Training & Coaching

### "I am a very happy user"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 12, 2024

Pros

To e it is the best looking platform, similar to well known plattforms like Facebook, which makes it easy for my users to get around.

Cons

It is very complex and I am not sure, if I really make already the best use of it. And what I miss, ist the eMail feature out of Bettermode and the weekly digest Funktion and the planning and scheduling of postings. This would make everything much easier for me as an administrator.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Leslie A.

jefe de tienda

Defense & Space

### "El mejor software que conozco para relacionarte con los clientes."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 16, 2023

Mi experiencia fue muy grata y la recomendaría siempre ya que es muy económica y realmente vale la pena aparte de que es fluida es fiable y muy segura.

Pros

Es una muy buena herramienta para gestionar las comunicaciones con clientes existentes tiene buen soporte de técnico de hecho las funciones como discusiones, ideación, preguntas y respuestas son buenos puntos.

Cons

En contra es que actualmente este tipo de herramientas se actualizan día a día dependiendo como este el mercado y hay cosas que pueden mejorarse como la oportunidad de comparar graficas de productos etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jennifer L.

Customer Success and Community Manager

Computer Software

### "Can't recommend Tribe enough!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2022

Pros

Having access to Tribe's Campfire where community managers like myself can receive a quick response from the Tribe team to help troubleshoot issues, and learn the latest updates from \[SENSITIVE CONTENT\] has been a huge benefit to using Tribe. The customizability has allowed us to perfectly align our community with our brand. Can't recommend Tribe enough!

Cons

There are features such as adding all existing members to new spaces all at once, that I'd love to see implemented which would make sure no content goes unseen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Sophie M.

Customer Success Manager

Health, Wellness and Fitness

### "Great community tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 26, 2022

It brings a lot of value to our users (They can chat with each other, and share their health journey). It's an important part of their recovery. Our account manager is very available, and they bring new features on a monthly basis.

Pros

\- The integration within our app experience - The UI of the community

Cons

Multi-language is not well handled as of today.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/178753/Bettermode/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Instagram vs Bettermode](https://www.capterra.com/compare/178753-210721/Bettermode-vs-Instagram)