---
title: "Bettermode Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Bettermode Software - reviews, pricing plans, popular comparisons to other Community products and more."
source_url: "https://www.capterra.com/p/178753/Bettermode/"
page_type: "product"
language: "en"
publication_date: "2026-09-29"
---

# 

 Bettermode Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Bettermode

## What is Bettermode?

Bettermode is an all-in-one customer community platform to engage customers and build meaningful experiences. With Bettermode, product teams collect ideas and feedback. Customer support and success teams build resource centers and knowledge base. Marketing teams communicate with customers, organize events, and scale content creation. It is popular for its unmatched level of customization, an app ecosystem, third-party integrations, and premade templates that simplify community building.

## What is Bettermode used for?

[Community](https://www.capterra.com/community-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Social Networking](https://www.capterra.com/social-networking-software/)

Top alternative

Featured

Overall rating

Based on 93 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

Starting price

$399

Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Bettermode?[Manage this product listing](https://www.g2.com/products/bettermode/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bettermode

4.7 (94)

VS.

[4.7 (24,237)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$399

Flat Rate, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (94)

Ease Of Use

4.6 (5,200)

Value For Money

4.7 (84)

Value For Money

4.5 (3,644)

Customer Service

4.8 (82)

Customer Service

4.4 (3,673)

## Bettermode alternatives

[4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.4 (4,116)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$115.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (805)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/)

Starting price

$1450.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/178753/Bettermode/alternatives/)

## FAQs about Bettermode

Overview

### What problems does Bettermode solve?

Bettermode solves scattered customer conversations, fragmented support knowledge, and the technical effort of launching branded online communities. Its configurable spaces, discussion tools, gamification, integrations, and APIs let community managers, customer support teams, SaaS product teams, associations, and internal people teams create private or public hubs for questions, peer support, feedback, and member engagement.

Answer based on 87 reviews

Overview

### Which roles and teams benefit most from Bettermode?

Bettermode is most used by founders, CEOs, and operations directors who build and oversee branded customer communities. Community and customer success managers manage member conversations, support resources, and engagement programs. Marketing teams use it to gather product feedback, share updates, and cultivate audience relationships, while no-code developers configure community experiences.

Answer based on 94 reviews

Overview

### What company size and industries is Bettermode built for?

Bettermode is built primarily for small businesses, which make up 84% of reviewers, and software companies. It also targets consumer products and services, e-commerce, and online education. Reviewer industries include Information Technology and Services (10%), Computer Software (9%), and Marketing and Advertising (6%), with midsize and enterprise users also represented.

Answer based on 94 reviews

Features and Usability

### What are the key features of Bettermode?

Bettermode includes core community-building features such as Discussions/Forums, Group Management, Activity/News Feed, Commenting/Notes, and User Profiles. Reviewers particularly discuss Customizable Branding and Drag & Drop components for tailored community spaces, plus Chat/Messaging and Social Media Integration for member interaction. Gamification, including reputation scores and points, supports participation.

Answer based on 83 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Bettermode starts at $399 per month for the Starter plan, which includes 100 members, 20 Spaces, a Bettermode Badge, and a Bettermode.io domain. A free trial is available. Reviewers describe pricing as fair and flexible, though some report paid third-party integrations and monthly add-on costs can limit scaling.

Answer based on 31 reviews

Integrations

### Which third-party tools and platforms does Bettermode integrate with?

Bettermode supports over 20 integrations, including analytics and marketing tools such as Google Analytics 360, Amplitude, Fullstory, Hotjar, and Mixpanel; communication and CRM platforms like Discord, Intercom, Slack, HubSpot CRM, HubSpot Sales Hub, and Salesforce Sales Cloud; plus Jira, Mailchimp, SendGrid, Stripe, Segment, and Google Calendar.

Answer based on 9 reviews

Getting Started and Support

### What training and onboarding options does Bettermode offer?

Bettermode provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual, self-paced guidance.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Bettermode offer, and how do users rate the experience?

Bettermode offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe the support team as responsive, helpful, and proactive, with useful guidance during setup and customization. However, one reviewer reported delayed ticket acknowledgment and prolonged resolution of a technical issue, citing unclear timelines.

Answer based on 28 reviews

Features

### What features does Bettermode offer for online communities?

Bettermode offers flexible community-building features for creating branded spaces, discussions, resources, and member interactions. Small business teams and customer community managers value its customization and integrations, while some users want broader membership controls, live events, mobile access, multilingual options, and certain advanced features included in lower-tier plans.

Answer based on 23 reviews

## Features

AI summary

Based on 4,509 Community reviews

Capterra data shows that buyers of community software rank the following features as their top priorities:

-   **Chat/Messaging** (**48%** of reviewers rated this feature as critical)
-   **Membership Management** (**44%**)
-   **Content Management** (**42%**)

Bettermode supports all three features that reviewers rate most highly: **Chat/Messaging**, **Membership Management**, and **Content Management**. Together, these capabilities help businesses build active communities, manage member access and participation, and organize content in a way that keeps conversations useful and easy to find, allowing teams to create a more connected and well-managed community experience.

Chat/Messaging

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Communicate using direct chat or messages within the system

Membership Management

4.4 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Content Management

4.6 (13)

53.85% of 13 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Real-Time Notifications

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Mobile Access

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Access Controls/Permissions

4.6 (14)

42.86% of 14 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Bettermode 79 features

### All Features
- @mentions: An @mention is a way to tag or notify a specific person about a message/post
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Activity/News Feed: Continuous profile-based stream of news and activity
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Blogs: Allows users to publish blogs on social site
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Content Creation: The ability to create unique content
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content
- Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customer Portal: A website or login for customers to access information
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc.
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Management: Create, save, and store files
- Filtering: Find & retrieve relevant data or documents
- Full Text Search: Search for specific words or phrases within a document or database
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Group Management: Organize and edit a group of people's policy and members
- Ideation: The creation, development, and sharing of potentially innovative new ideas
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Live Chat: Ability to chat online in real time
- Media Library: Collection of images, videos and other digital content that can be used
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Membership Management: Database of members to track personal information of individuals and families
- Mobile Access: Access software remotely via mobile devices
- Moderation: Controls/tools to moderate the session
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Language: Manage and support multiple languages
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Personalization: Adjust communications based on previous interactions or personal preferences
- Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Text Editing: Edit text as needed
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- User Profiles: Profiles of users providing basic information
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Website Management: Built-in website builder or integration with third-party site
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (94)

4.5

Based on 94 reviews

## Pricing

Value for money

4.7 (84)

Free Trial

[View pricing plan details](https://www.capterra.com/p/178753/Bettermode/pricing/)

Starter

$399.00

Per Month

Growth

$1,500

Flat Rate,Per Month

Enterprise

Custom Quote Available

It includes:

-   Greatness of Advanced
-   Enterprise-grade security
-   Data residency
-   Audit and activity log
-   Uptime SLA
-   Master service agreement
-   Custom billing

Value for money

4.7 (84)

4.7

Based on 84 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (82)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (82)

4.8

Based on 82 reviews

## User reviews

Overall rating

4.7

Based on 93 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(72)

4(19)

3(1)

2(0)

1(1)

Mentioned topic

Recent reviews first, then most helpful

Magnifico A.

CEO

Used the software for: Less than 1 year

### "Bettermode is a good solution for less demanding user based communities"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

January 20, 2026

It's a good software that let you start very easily. In three days you can set something useful up. But the scaling options are a little bit limited by the addons pricing plans (each add-on will cost you money monthly)

Pros

Bettermode is a valid solution to build a support community that's easy to customize and with a paced ease of use. It has chat features and its cms can be easily used to adapt to very specific needs

Cons

The learning curve is a little bit stiff, since you have to adapt to its mechanisms. It has a lot of options that are gathered under the cms features. Also a downside is that a lot of specific and useful options (like whitelableing and space) are organized in addons (a part from the subscription model)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Shaun N.

Founder

Used the software for: 1-3 years

### "Tribe makes it easy to start and grow a community for your brand"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 3, 2020

Pros

Tribe is the easiest, simplest way to launch a community for your brand. They have removed the technical hurdles to allow coaches, consultants, and freelancers to thoughtfully host a vibrant community of supporters, clients, and prospects.

Cons

While the software is easy to use, the tradeoff is some limitations. Customization is limited to colors and graphics.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Balaji M.

Director of Engineering

Used the software for: Less than 1 year

### "One app for all your community needs!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2020

We were on the verge of finalizing another tool for our community portal. After I saw Tribe, there was no looking back. Tribe provided us with everything in-house. Implementing Single Sign-On with our product was a breeze. Everything was well documented and we had very little to do with the development efforts. The rich set of integrations provided by Tribe is something that will make this application stand out from others in the crowd. We were able to integrate Tribe with most of the third-party applications we use. In a few days, we had our sleek, responsive, modern, flexible and powerful community portal up and running.

Pros

Tribe is ultra customizable. Also, it has plenty of integrations to help you enable your community with any additional needs you have. It is cost-efficient as well when compared to any other community platforms available right now. We wanted to have a community portal with solution articles support built-in. Tribe is one among the very few which had that functionality.

Cons

The default look and feel of the product can be a little bit better. But it can be completely customized and you can make it match the look and feel of your product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

President & Founder

Used the software for: Less than 1 year

### "F Minus on the most important feature - posting and commenting"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

November 27, 2020

Since photos and videos are a huge part of our world...I WOULD NEVER RECOMMEND THIS PRODUCT UNTIL THEY FIX THAT UNACCEPTABLE ISSUE.

Pros

It looks good. It's easy to get up and running. And other than the unacceptable flaw mentioned in the "Cons" section, it's a good program.

Cons

Incredibly, for 3 of the 4 posting options with Tribe (Questions, Posts, Discussions, & Blogs), IT IS NOT POSSIBLE FOR THE USER TO UPLOAD PHOTO when replying to a person's initial post. So, if a user posts a question in the forum, such as "Does anyone recommend a great beach to go to around here", it is not possible to respond with text and then upload a photo of the beach you recommend. Facebook, for nearly two decades, has conditioned users to expect to be able to upload a photo when making a reply. Only after installing the software and building out the community and getting 40 user accounts signed up in the first week, did I realize this insane limitation. Since the whole point of a message board / online community is to allow people to connect and communicate in an ideal way, this massive short coming in and of itself should be reason enough for no one to ever consider using this software. So...to make a persons decision more easily on whether to use this or not...it's a question about photos. Do you want members to be able to post photos or not? If photos don't matter....then consider Tribe. If photos do matter....NEVER CONSIDER TRIBE AS AN OPTION.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Nguyen Van A.

CEO

Used the software for: 1-3 years

### "The best community platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2022

I am moving to the new version and they help my move very fast. I am very satisfy and always support Tribe.

Pros

Elegant appearance, many of functions, easy to manage and customize the community.

Cons

New old version 1.0 is full of function. We are going to move to version 2.0 and it is still lack of some function, especially the language that make my community is more frustrated because our community is not the native English speaker.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ryan N.

Managing Director

Used the software for: 1-3 years

### "Premium Community Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 13, 2022

I have had a very positive experience with Tribe so far. I have been very impressed by their ethical approach to customer support and to "get things done". \[SENSITIVE CONTENT\] at Tribe has really helped us a lot. Thank you.

Pros

Tribe to me is the best of the best. There are many community tools, but Tribe would be considered the top tier in both functionality and price. However, it more than delivers in the quality of the product and the teams dedication to look after its users/customers.

Cons

The only thing is to have more more apps please on the v2.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Madison N.

Marketing Coordinator

Used the software for: Less than 1 year

### "Online Community With High Potential"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 25, 2020

Our company has been very happy with Tribe's features and functionality. We wanted to create a community for pharmacy technicians to interact with one another under the umbrella of our certifications and brand as a whole. We looked at a few other companies but ultimately chose Tribe as they had all of the features we needed for a lower price. Although we haven't officially launched to the public yet, the site has been useful both internally and externally as we utilize both secret, private, and public groups. By offering access to an early group we have seen the site's value as individuals share personal experiences, ask questions and help one another.

Pros

The ability to customize the header and URL allowed for a seamless integration, look and feel from our own website. One of our favorite features is the Reputation Score, which encourages members to actively participate in discussions to receive points.

Cons

Some features are lacking but we value Tribe's transparency in the site's continuous improvement as they outline upcoming goals on their website and are quick to share work-arounds or fixes for whatever problem you may be experiencing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Freelancer

Used the software for: Less than 1 year

### "Excellent platform to use for community building"

5.0

August 16, 2022

Pros

Tribe is an amazing platform that offers an opportunity for community building and engagement. it provides an interactive space and its easy to use. the interface offers simplicity and easier navigation with the option to customize it to suit your needs which is great. I also like that you can integrate it with your existing social media platforms makes it ten times easier to use.

Cons

In the beginning when we started using it I had integration issues but otherwise I have no complaints.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO & Founder

Used the software for: Less than 1 year

### "Well designed and well thought platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 18, 2018

Tribe comes with our highest recommendation.

Pros

We have been looking for a community solution for quite some time till we discovered tribe. It is a modern platform, well designed and well thought on its integration. It has an intuitive and straight forward interface. unlike other solutions on the market tribe is not over selling over its features. tribe comes with our highest recommendation.

Cons

Anything that was a concern has been addressed very quickly by the customer success team. The only thing I would mention to help others make a right decision would be the platform itself is a tool. you need to build the community around your brand and invite your members to join your tribe.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Program Manager, Producer

Used the software for: Less than 1 year

### "Great value for money!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 31, 2018

We have tried a few different solutions in the market. When we decided to switch to Tribe, the team walked us through redefining the community objectives, make it more aligned with business and organization objectives. They also supported the whole smooth migration process. The fact that Tribe customer success team has a great business and community knowledge helped us realize great ROI. We started with their basic plan and as we saw results coming we upgraded to premium.

Pros

Pricing is fair and flexible. Facebook integration was somehow magical and increased users retention. Fast and reliable customer service.

Cons

As Tribe was a new venture, we had our fears of switching to this solution. But after working with their customer success team, we had tons of confidence in them as the right partner.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/178753/Bettermode/reviews/)

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