the NALA

Reputation & Directory Management


5 / 5
3 reviews

Who Uses This Software?

Small and medium-sized businesses


Average Ratings

3 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $129.00/month
  • Pricing Details
    $129/month after 14 day free trial
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • the NALA
  • thenala.com
  • Founded 2010
  • United States

About Reputation & Directory Management

One easy-to-use dashboard to request, monitor and respond to customer reviews and send personalized, automated emails to customers to help increase the number of positive reviews you receive. Your business is listed and optimized on up to 50 directory sites and search engines and you can monitor how you rank on search engines for search terms related to your business.


Reputation & Directory Management Features

  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

Reputation & Directory Management Reviews Recently Reviewed!


Review

Oct 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Quick access to reviews and how they are delivered to us.

Cons: Hard to open in browser on a few occasions.

Overall: Good. It was worth the time and money to optimize our directory. It also helped to manage our reviews.

Vendor Response

by the NALA on October 16, 2018

Thank you Mr. Houle for taking the time to post. It is important to us for honest feedback to help us to improve our services. We are glad that you are happy with the product.

Nala reputation managment

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Nala has been simple and straightforward to use. With in a week of directory management we moved to the first page of google. After trying a number of review services that didnt work at all we are getting reviews. Great service

Cons: A little glitchy at the start but we quickly worked through that.

Easy to use, good results

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Software is easy to use and offers great customization options for text/verbiage.

Cons: Software can sometimes take a while to load when switching from tab to tab.