the NALA

Reputation & Directory Management

5 / 5
1 review

Who Uses This Software?

Small and medium-sized businesses

Average Ratings

1 Review

  • 5 / 5

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
  • Pricing Details
    $129/month after 14 day free trial
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • the NALA
  • Founded 2010
  • United States

About Reputation & Directory Management

One easy-to-use dashboard to request, monitor and respond to customer reviews and send personalized, automated emails to customers to help increase the number of positive reviews you receive. Your business is listed and optimized on up to 50 directory sites and search engines and you can monitor how you rank on search engines for search terms related to your business.

Reputation & Directory Management Features

  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

Reputation & Directory Management Reviews Recently Reviewed!


Oct 05, 2018

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not

Pros: Quick access to reviews and how they are delivered to us.

Cons: Hard to open in browser on a few occasions.

Overall: Good. It was worth the time and money to optimize our directory. It also helped to manage our reviews.

Vendor Response

by the NALA on October 16, 2018

Thank you Mr. Houle for taking the time to post. It is important to us for honest feedback to help us to improve our services. We are glad that you are happy with the product.