# Total ETO Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Total ETO the right Job Costing solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178763/Cotto-D-Este/reviews --- Total ETO 4.6 (26) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Total ETO Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews Trey G Sales and Business Development ManagerIndustrial Automation, 11 - 50 employeesUsed the software for: Less than 6 months. “We are building bill of materials so much faster than we were per project and the ability to track labor and material costs throughout the life of the project for decision making is incredibly valuable.“ December 22, 2025 Sv Stefan v Controls EngineerIndustrial Automation, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It's ease of use and flexibility can be a weakness if the permissions are not used appropriately.“ July 27, 2021 LP Lynsey P Procurement ManagerIndustrial Automation, 51 - 200 employeesUsed the software for: 6-12 months. “Teto's design was very user friendly and the tools are honed towards engineering and manufacturing which makes the procurement function run smoothly.“ February 25, 2025 LP Lisa P Purchasing ManagerMachinery, 2 - 10 employeesUsed the software for: More than 2 years. “It integrated smoothly with SolidWorks, and QuickBooks.“ February 25, 2022 LR Lucas R Lead Mechanical EngineerFood Production, 51 - 200 employeesUsed the software for: More than 2 years. “I like the integration with the 3D software. When it is set up correctly, it can really reduce the amount of time that it takes to release a project.“ November 2, 2020 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Trey G. Sales and Business Development Manager Industrial Automation Used the software for: Less than 6 months ### "A must\* have for panel shops!" December 22, 2025 5.0 10/10. highly recommend. \[sensitive content hidden\] is awesome and the whole team at ETO is committed to supporting you throughout the entire implementation! Pros I love how streamlined Total ETO is! From the quoting phase to closing phase, it cleanly takes the project step by step through each division from sales to engineering to procurement and so on. We are building bill of materials so much faster than we were per project and the ability to track labor and material costs throughout the life of the project for decision making is incredibly valuable. The training sessions are also top notch. I'd recommend ETO to anyone and everyone in the Industrial Automation space. Very easy to use! Cons I truly cannot find a single thing I don't like about ETO. It took our previous method of using spreadsheets for everything and now we have a hub where everything is all in one place. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) For enhanced visibility for team members and project tracking. Review Source Response from Total ETO December 30, 2025 Dynamic BOMs really do make things faster, much faster! Thanks for the great feedback, Trey! AC Anthony C. IT Manager Machinery Used the software for: 2+ years ### "TotalETO - Foodmach" May 6, 2025 5.0 ETO has been a part of Foodmach for 7 years now. Whilst change was hard at the start, our user base now takes full advantage of ETO within our manufacturing processes and we mostly wonder how we did it before ETO came along. Pros ETO has literally changed the way we do business throughout our manufacturing processes. Tracking, Costings, Process Schedules are all top tier uses we now rely upon within the Business. Cons With the advent of the Online ETO portal the app will become a thing of the past. This will certainly help with our processes on day to day tasks tracked within ETO. Whereas once upon a time a Computer was required to access ETO, with the web portal any tablet or phone can access it with a simplified user menu that is ever growing as the Team at TotalETO continues to develop it. Alternatives considered [CRM Analytics](https://www.capterra.com/p/140039/Salesforce-Analytics-Cloud/) Reason for choosing Total ETO Support, from our first trials in a dummy database through to trial projects setup to see how it could be used in our senario. Every step of the way, TotalETO where on call for support with constant communications back and fro to develop and implement ETO within the Business. 7 Years on, and just recently I had need to contact support for some help in a problem that was a user error on our behalf. No blame shifting, no pointed fingers, just a Zoom call with of all people the President of TotalETO RJ, himself. Problem was fixed in no time and as always such an easy process and extended support if required to undo our mistake. You cant ask for more than that. Cheers RJ!! Review Source Response from Total ETO May 7, 2025 Hi Anthony, thank you for your support. Your team has been great to work with and we've enjoyed being able to see some of your innovative solutions over the years. Glad to hear how much you guys are still benefiting from our ERP. Daniel H. Panel Build Industrial Automation Used the software for: 2+ years ### "Super flexible, almost too much so" October 2, 2020 4.0 Love it and it definitely makes our jobs easier. However I do wish the different levels of access had a more tailored system in front of them based on that access level. Get rid of the things a user can't use. And organize things better for each users access level. Pros I love being able to find all the information about parts, purchase orders and materials through our use of the BOM features. Tracking items the purchasing group has on order, delivery times to our floor, and then managements expectations of the final product going out the door all can be seen. Cons It is almost too flexible and offers almost too many features. From a user perspective, I almost wish I couldn't see all the things that I don't have access to. It muddies up my user experience to see all the other options, reports etc that I can't run myself. Review Source LP Lynsey P. Procurement Manager Industrial Automation Used the software for: 6-12 months ### "Great for Procurement bods as well as engineers! " February 25, 2025 4.0 Excellent. I have worked off many systems and ERP platforms over the years and have been really impressed at our Teto seems to get Engineering in a way other systems quite don't. Pros Teto's design was very user friendly and the tools are honed towards engineering and manufacturing which makes the procurement function run smoothly. Cons Nothing! I am really finding it hard to find any negatives at the moment. Switched from [Ostendo](https://www.capterra.com/p/159817/Ostendo/) looking to update system out in Europe and UK Review Source Response from Total ETO March 13, 2025 Hi Lynsey, thank you for your review, it's great to hear that Total ETO has really streamlined things for your engineering and procurement teams. cC chris C. Senior Field service Tech Industrial Automation Used the software for: Less than 6 months ### "This software Works!" March 25, 2025 5.0 great love the SW, looking forward to fully deploy this with the rest of the team Pros Just did a webinar and I am excited to start using the software for our custom engineering builds Cons nothing so far, This will greatly improve our BOMs and processes that we have been needing to update for sometime now Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Netsuite too expenses and overkill for what we need Review Source Response from Total ETO March 27, 2025 Hi Chris, thank you for taking the time to share your experience with other Custom Machine Builders. We're happy to hear you and your team are benefitting, and as you mentioned, our Dynamic BOMs will have a huge impact, streamlining your engineering and procurement. As a Senior Field Service Tech, you're going to love our new Time Collection app too. Thanks again, we appreciate your support. GJ Gary J. VP of operations Industrial Automation Used the software for: 2+ years ### "TOTAL ETO --Satisfied customer " June 3, 2020 5.0 we are able to view and monitor real time, Engineering,procurement and manufacturing using this software Pros The software is user friendly with reports that give you data that matters. Cons We did not have anything negative to report. Alternatives considered [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) Reason for choosing Total ETO We went with ETO based on the fantastic reporting and ease of use showcased during the demo before we purchased it. Switched from [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) The software had many glitches and was NOT ready to be released for production. Review Source JS Jeff S. Accounts Payable Machinery Used the software for: Less than 6 months ### "Jeff's review" February 25, 2025 4.0 It has been very informative. So far, it's relatively easy to navigate through the system. Pros That it tracks everything we order, I can look up past orders with ease. Which makes it easier to reorder parts for future projects since we do that a lot at my company. Cons I would have to say, that deleting something once it's already done can become a pain. Other than that, I can't think of anything else at the moment. Review Source Response from Total ETO March 13, 2025 Hey Jeff, we're happy to hear that you're benefitting from Total ETOs part tracking and inventory management, it's nice to know, too, that you're saving time when ordering components. We would love to know more about the struggle you're having to delete something. We'll have our Customer Success Manager reach out to you and your team to find out more, but please know that you can also contact your project manager, anytime. VR Verified Reviewer General Manager Industrial Automation Used the software for: 2+ years ### "Great ERP system for Engineering Companies" January 29, 2019 4.0 We are so much more efficient in our project BOMing, parts order estimates, purchasing, receiving, job kitting, etc. There are lots of great administration tools for management for Time Cards, cost tracking, quoting etc. Pros This software enables our Engineering company and Procurement departments to connect fluently. Before ETO, we battled synchronization of BOM updates and requirements of purchasing. Parts quotes, packing slips and Purchase are very quick and simple. We love the SolidWorks Import add-in from the Engineering perspective. The customer service is excellent and response time for questions and customizations is miniscule. I appreciate that ETO is open to improvements and suggestions that are tailored to each company's needs. Cons It's Microsoft Access based and it takes a little bit of time to get used to. Once you are accustomed, it works very well for our needs. Review Source VR Verified Reviewer Branislav Mechanical or Industrial Engineering Used the software for: 2+ years ### "Good Managing Project Software" March 11, 2019 4.0 As a QA Manager I have been using various export functions, especially, exports to excel, which helps me to monitor NCR trends, supplier performance and easily generate presentation graphs and diagrams. Overall it is a good software, works well with SolidWorks, easy to use, and satisfies all engineering, purchasing and administrative needs for our company. Pros Questica is good for managing projects and keeping track of items used on each project. The search functions work very well to identify past projects or parts orders which is a great help in correctly quoting parts. The reports are also very detailed which aids in many tasks such as looking up costing to quote a similar project. When you get familiar with it you get all the info you need. It’s very user friendly in terms of entering info and very forgiving if you need to correct something. Most of the functions are fairly intuitive and the available reports give you several different options for disseminating information depending on what you’re looking for. Cons Improvements I would like Ability to link documents in areas other than sales order (i.e. Purchasing – link quotes to PO’s) Ability to create simple parts quotes Review Source VR Verified Reviewer Electrical/Software Engineer Intern Industrial Automation Used the software for: Less than 6 months ### "Intern's review on Total ETO" September 10, 2020 4.0 With my short time in engineering, Total ETO has been a very positive experience. It's easy to understand and learn once you open the program and start using it for a couple of days. Pros As a young new engineer, the total ETO platform provided a quick and easy way for me to edit the Bill of Materials for our projects. I like that it automatically saves part information across projects when it is entered the first time. This saves time and confusion for me because most likely a part that I need has been used on another project before. Another great feature is the ease of creating assemblies that make a group of parts that can be repeated as much as needed. Cons With my experience so far I think the only con I have is from slow loading speeds which are most likely a network issue on my end. Review Source KW Kendall W. Procurement Specialist Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "User Friendly " January 29, 2025 5.0 I am very new in this industry and had no experience with TETO, it has been a fairly smooth process to learn the program. It has so many capabilities and great resources for learning. Pros It is user friendly! It is easy to navigate from page to page. Cons No complaints so far! But there are almost too many components! Review Source Response from Total ETO February 13, 2025 Thank you for your review, Kendall. You mentioned you're new to the industry, but you know firsthand how difficult procurement can be for Custom Machine Builders, so your feedback is very relevant and valuable. We wish you and your team continued success with Total ETO, and please know we’re here if you have any questions about all the new features being released this month and next. SV Stefan V. Controls Engineer Industrial Automation Used the software for: 1-2 years ### "Industrial Automation Review" July 27, 2021 4.0 It is better than other tools I have used in the past for the same BOM management work. Sure there is room for improvement but the base structure is much better than the competition. Pros It's ability to manage the master BOM of released/unreleased material is very helpful. Having used other BOM management software I was very happy to switch back. The parts database is easy to use. Creating new parts is very quick and easy. Cons It's ease of use and flexibility can be a weakness if the permissions are not used appropriately. Manufacturers with easy to mistype/misspell names can end up in the system 3 to 4 different ways. (AKA Allen-Bradley, Allen Bradley, AB, etc.) The new security settings may prevent this in the future. Review Source TD Taylor D. Mechanical Engineering Lead Machinery Used the software for: 2+ years ### "Great ERP for mid-sized Custom Machine Builders" October 6, 2022 5.0 The team at TotalETO was extremely helpful with implementation. Making the switch to TotalETO required us to rethink our job-flow. Their team was eager to offer suggestions, answer questions, and help improve our process to use TETO to its fullest! Pros BOM integration with our CAD software (SolidWorks) is a huge time saver. I can release the BOM for a very large assembly (1000 different manufactured / purchased parts) in less than 5 minutes. Total ETO makes job tracking from the quoting stages to the closing very straight forward. Costing and profits margin can be tracked the entire way. Cons An updated web-version with Data Dashboards would be nice - but last I heard their developers are working on this. They already have an online platform for Time-entry, so I suspect they will build from there. Very excited to see this grow! Reason for choosing Total ETO Too expensive to develope a custom software from scratch, not to mention maintain it with the support we need. TotalETO's price was very good, and we were very impressed with their service. Review Source LP Lisa P. Purchasing Manager Machinery Used the software for: 2+ years ### "Total ETO" February 25, 2022 5.0 We have been using Total ETO since 1999. We have been very pleased with the support over the years, and have always been helped when needed. Pros Everything we needed was under one software for our Manufacturing of custom built machines. It integrated smoothly with SolidWorks, and QuickBooks. Cons It would be nice to have accounting capabilities like QuickBooks, built in, to eliminate the need for any other software. But even though it didn't, it was integrated smoothly. Review Source JW Josh W. Mechanical Design Engineer Machinery Used the software for: 2+ years ### "Mechanical Design Engineer Review" June 16, 2021 5.0 Pros I like how easy the product is to use. It is pretty straight forward for pretty much anyone to use! Cons I believe we are not utilizing it to its full capability. One thing I would like to see within our company is part management. I.e. shipping and where the part is currently located. We do not keep track of this and I think it would be beneficial. Review Source LR Lucas R. Lead Mechanical Engineer Food Production Used the software for: 2+ years ### "Lucas Resch Review of TotalETO" November 2, 2020 4.0 Overall, my experience is has been plesant with TotalETO. There is a learning curve that somes with the software, but once you know how the software works, it is pretty user friendly. Pros I like the integration with the 3D software. When it is set up correctly, it can really reduce the amount of time that it takes to release a project. Cons TotalETO does a good job handling parts, but it does a poor job with handling Standard Assemblies and Assemblies within the BOM structure. There should be a better way to customize the behavior of SAs and Assemblies when it comes to procuring them. Review Source GW Gregg W. Engineering Manager Industrial Automation Used the software for: 1-2 years ### "Engineering Manager" September 16, 2020 5.0 Very please with this product, like the filtering ability and glad to see the latest updates\\fixes and look forward to learn more about the Barcode scanning. Pros The ability to customize to meet our requirement both with Inventor and Microsoft Projects add-ins. ETO was able and willing to customize the MS-Project to work in a way that worked to meet our requirements Cons CRM or there lack of to have a complete all in one Office support system Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Changed companies Review Source JK Jim K. Mechanical Engineering Manager Machinery Used the software for: 2+ years ### "Over 10 Years Using Total ETO" April 15, 2020 5.0 Overall very positive. The support is what sets them apart. I have used it at three different companies - all have utilized Total ETO staff to write custom reports and come up with unique solutions to problems. It's a mature product with mature support - very easy in that regard. Pros It's consistent from release to release. They work on improving background or adding functionality, but the core product stays the same. You don't have to relearn things - or re-document procedures. Cons The only thing that bugs me is my natural tendency to treat any entry cells like an Excel item. Since Total ETO is on a database, some typing steps need to be focused on as such. Not a show stopper once you are used to it. Review Source RS Rob S. Partner, VP Operations Machinery Used the software for: 2+ years ### "ETO - Easy To Optimize" May 22, 2020 5.0 We have been using Total ETO for over 8 years. Our overall experience has been great! New employees quickly learn the software and the support desk is highly responsive. Total ETO is feature rich at an affordable cost. Pros Total ETO gives us the management we need with controlling the inputs and outputs necessary for our engineered-to-order projects. It has been an invaluable tool for our Supply Chain (materials procurement), Project Management (job costing) and Applications Engineering group (legacy data), in streamlining data flow and data sharing. New releases are easily and successfully implemented with minimal IT assistance. Cons We currently use a third party TMS software to manage labour tracking electronically, due to the nature of our business. Though this was easily integrated with Total ETO, I would have preferred it to be a native feature to the software. Reason for choosing Total ETO The software was easily adaptable to our existing business processes, yet still providing the controls needed to ensure process and data reliability. The fact that the software could be easily adapted to third party software and the ability to customize report outputs was essential for us. Total ETO's commitment to ongoing continuous improvement was also of paramount importance to us when selecting them as our ERP solution provider. Review Source CP Cruz P. Project Manager Automotive Used the software for: 1-2 years ### "Project management stand point" July 27, 2021 5.0 we have solved tracking hours of employees and what jobs they were clocked under Pros the various tools that are available are very helpful. Cons its a little tricky to understand where everything is at but once you understand it and have your favorites set up its easy. Review Source JS Jim S. IT Administrator Mechanical or Industrial Engineering Used the software for: 2+ years ### "Outstanding Engineer to Order solution" October 18, 2018 4.0 Total ETO has vastly improved our efficiency by streamlining our entire process flow, from first contact with the customer all the way to shipping the final product and every step in between. All the information is available, accessible, and organized every step of the way. Pros From an administrative standpoint Total ETO is the most admin-friendly software we've dealt with. Installation, configuration, and client roll-out are straightforward processes and once it's up and running it just works. The software does what it's supposed to do, it's easy to use, logically organized, and their support team is outstanding. Cons Truthfully, there really isn't much to say here. Every issue (all of them minor) that we've come across and even suggestions we've made have been resolved immediately or incorporated into the next release. Review Source SM Stan M. Mechanical Engineering Manager Machinery Used the software for: 2+ years ### "Total ETO (Questica)" May 20, 2020 5.0 Great product with a great team at Total ETO. We were up and running in several weeks. Gives us reporting and traceability on projects we never had before. It's cut purchasing time in half. Integration in Solidworks works well. Pros Ease of use, quickly find information, reporting, Item master and BOM are easy to use. Setup was quick to do. Administration straight. Technical support is quick to respond and always have a solution. Cons Not really much to say here - software does what it supposed to do. Very few problems that were solved with technical support Review Source JF Jill F. Mechanical engineer Industrial Automation Used the software for: 2+ years ### "Pros and Cons" October 2, 2020 4.0 Pros Generates reports, can find any part number that has been used elsewhere. Cons Sometimes the release button is grayed out for unknown reasons. Other colleagues can release the same station, or sometimes restarting ETO allows you to release again. If you switch network connection (wired to wifi, different network, etc.) and have ETO open, it logs you out. Review Source CK Chris K. Service Coordinator Industrial Automation Used the software for: 2+ years ### "Great tool for running both large and small projects" April 5, 2019 5.0 Overall experience is great. I always know how my projects are progressing in high level detail. Pros I can review every aspect of every project smoothly and efficiently Cons Formatting can improve when opening new panes. Review Source MW Madison W. Purchaser Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Total ETO - Easy to use software" July 17, 2019 5.0 Total ETO has helped drastically from a purchasing stand point. There are many tools to help track cost as well as delivery on all material. Pros Very organized user friendly software. Easy to track all stages of every project. Questica ETO is always open to suggestions and ways to improve to fit your specific needs. Cons I have not noticed any issues with this software. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.