# StaffCircle Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is StaffCircle the right Performance Management System solution for you? Explore 179 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/178769/StaffCircle/reviews

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StaffCircle

4.6 (179)

[View alternatives](https://www.capterra.com/p/178769/StaffCircle/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of StaffCircle

Ease of use

4.4

Customer Service

4.6

## Pros and Cons in Reviews

JN

James N

Financial advisorFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years.

“The live updates function is useful and allows me to understand what's going on inside the company and any HR updates, without having to go through a backlog of emails.“

December 11, 2023

MJ

Mark J

Principal Product ArchitectInformation Technology and Services, 201 - 500 employeesUsed the software for: 6-12 months.

“The UI is not obvious to navigate; I still can't do the 1 thing I need to do every quarter without someone telling me where I can leave feedback.“

December 4, 2023

EM

Euan M

Placement StudentComputer Software, 51 - 200 employeesUsed the software for: 6-12 months.

“Specifically the Internal Communications feature, although similar results could be achieved with email threads or team channels, StaffCircle presents the information in one easy to find location and allows for greater recognition.“

December 8, 2023

EG

Elaine G

HR DirectorOnline Media, 11 - 50 employeesUsed the software for: Less than 6 months.

“HR Ops - lots of basics missing including inability for employee to review their contractual information, lack of basic attrition/headcount report and no confidential area for manager notes on employee.“

October 3, 2022

JA

Jovariya A

Data and Systems ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years.

“The seamless integration of goal-setting features has been a game-changer, providing clarity and structure to our team's objectives. While the interface could be more intuitive, once accustomed to it, the platform proves effective in streamlining processes.“

December 7, 2023

AD

Andy D

Project ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years.

“sometimes having different boards for business messages, social messages can lead to some things being missed“

December 5, 2023

EM

Euan M

Placement StudentComputer Software, 51 - 200 employeesUsed the software for: 6-12 months.

“A congratulations message about someone's promotion will quickly get lost in a company email but in StaffCircle it is not only set apart from the normal day to day workings of the company but provides a nicer way to recognise talent throughout our company.“

December 8, 2023

CW

Chanelle W

Senior UnderwriterBanking, 51 - 200 employeesUsed the software for: 6-12 months.

“Don't like the way overtime is logged, gets confusing and also doesn't show you in monetary value.“

December 6, 2023

## Showing most helpful reviews

Showing 1-25 of 179 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Uzair K.  
Post Grad  
Education Management  
Used the software for: 6-12 months

### "StaffCircle is Fabulous"

April 24, 2024

5.0

Pros

\- Amazing customer support - smooth UI - functional software, covers all use cases

Cons

\- Hardly anything, there are no cons that come to mind

Review Source

CB

Camelia B.  
HR Administrator  
Real Estate  
Used the software for: 2+ years

### "Easy to use once you get a grasp on"

July 12, 2024

4.0

While I am using it only for staff management/reports, I have a good experience overall, I find it an easy platform to navigate.

Pros

Easy to set up new users, facilitate a variety of reports and easy to post staff news.

Cons

Some features can be better, for instance, adding Objectives to a staff member it's a tedious task.. can we not have the option to tick boxes and then add time period at once for all?

Review Source

CW

Chanelle W.  
Senior Underwriter  
Banking  
Used the software for: 6-12 months

### "Staff Circle"

December 6, 2023

3.0

Its ok, used better platforms that are easier to navigate especially for those that are neurodiverse

Pros

Looks nice, buttons are easy to click on.

Cons

Don't like the way overtime is logged, gets confusing and also doesn't show you in monetary value.

Switched from

[Ciphr](https://www.capterra.com/p/147124/CIPHR/)

For a better system that had more features

Review Source

LW

Laura W.  
Mortgage Underwriter  
Financial Services  
Used the software for: 6-12 months

### "Staff Circle"

December 12, 2023

5.0

Really like the system overall and feel that it is really useful for keeping up to date. I also like how everything is under the same platform so only have to use one log -in.

Pros

I like the appearance of the system and that it is similar to a social media profile with a news feed and notifications. I really like how easy it is to keep up with internal communications from around the business and that you get a notification email for new content.

Cons

The performance review section could be easier to use from an employee point of view - its not always clear where you need to respond/save comments.

Review Source

RM

Ronald M.  
service manager  
Construction  
Used the software for: 6-12 months

### "StaffCircle"

July 20, 2022

5.0

Pros

We started using StaffCircle with a view to it managing OKR,s. However it became clear that the value in this software for me was in the Hr and Communication sections. We use this Daily for holiday management, storing employee details. The most important feature for me is being able to push articles out to either our whole team or targeted groups, across multiple platforms. Our customer success manager has been fantastic. And is always available when we were ready to start implementing new features.

Cons

At times particularly at the implementation stage the layout wasn't as intuitive as it could be. This tends not to be in the sections that employees use but more in the sections that you use les often. This gets better the more you use it and find your way around.

Review Source

DH

Dawn H.  
Senior People Development Manager  
Retail  
Used the software for: 6-12 months

### "Great platform but you have to be willing to invest time learning how to use it effectively"

June 23, 2022

4.0

Overall my experience has been positive. I would recommend the product but with the advise that you must be willing to invest time in it.

Pros

The reviews and objectives features are the one we use primarily - they have really helped to promote a culture of feedback in the business. The fact that all users have visibility on their progress and goals is essential for the generations we have working for us. The implementation process was managed really well. We needed the platform introduced quickly and the Staff Circle team really did deliver. From set up to training I felt supported and was never made to feel a nuisance with any question I had.

Cons

As the main admin user I have invested time in understanding how to get the best from the platform and I would advise any future users to ensure they, their managers and end users all to do the same. If you invest this time you will get the best from it but due to the fact it is not entirely intuitive, users could get frustrated by some of the functionality. I would really like to see the option to set up an API available - I would love to have my employees automatically transfer to Staff Circle from our HR & Payroll system as this manual process can be time consuming. I would like more contact with my customer relationship manager.

Reason for choosing StaffCircle

Cost and features

Review Source

VR

Verified Reviewer  
Project Engineer  
Environmental Services  
Used the software for: 1-2 years

### "StaffCircle "

December 15, 2023

5.0

Very positive, managing holidays and certifying myself as fir was a breeze.

Pros

Ease of use and positivity that it offers in cross business comms

Cons

Early access was difficult i would receive the email notifying me that an action was required but then it wouldn't let me in. a one stage login would make this better.

Review Source

VR

Verified Reviewer  
Junior Analytics Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good and User Friendly"

December 6, 2023

4.0

Pros

It is very user friendly and is a place where employee get recognized for there work. and also helps to track the goals and objectives.

Cons

It would be nice if it has Single sign on instead of always entering credentials.

Review Source

Katherine S.  
Learning and Development Coordinator  
Fund-Raising  
Used the software for: Less than 6 months

### "New to Staff Circle"

December 7, 2023

5.0

Pros

I like that it connects all the team at Life as a lot of us work remotely. I like the celebration of success and recognition of service and effort that is regularly shared. Having a central point for all your administration documents and certificates is really useful and the time off calendar makes it easy to see how much leave you have and it's very straightforward to request leave.

Cons

I haven't found anything that I don't really like yet.

Review Source

Sam W.  
Managing Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Really helps build high performing teams"

October 12, 2020

5.0

Pros

It has helped us dramatically cut admin time and improve performance management across the business. Support is first class, and the customisation options excellent. Pricing is very good too compared to the competition.

Cons

It can take a while to get familiar with the platform, but that is to be expected with any software like this. As I said support is great though, so this isn't too much of a problem.

Review Source

EM

Euan M.  
Placement Student  
Computer Software  
Used the software for: 6-12 months

### "A Nice Easy to Use Platform"

December 8, 2023

4.0

Pros

As an end user StaffCircle is easy to navigate and make use of. I mainly make use of the HR Resources, Staff Directory and Internal Communications aspect of StaffCircle and have found all of them user friendly and useful. Specifically the Internal Communications feature, although similar results could be achieved with email threads or team channels, StaffCircle presents the information in one easy to find location and allows for greater recognition. A congratulations message about someone's promotion will quickly get lost in a company email but in StaffCircle it is not only set apart from the normal day to day workings of the company but provides a nicer way to recognise talent throughout our company.

Cons

As an end user I don't really see any negatives to StaffCircle, I have not had much experience with similar products on the market so also can't make much of a comparison.

Review Source

AT

Abbie T.  
Product Officer  
Banking  
Used the software for: Less than 6 months

### "Staff Circle"

December 14, 2023

5.0

Pros

The ease of use and how it is very visual. It is very self-explanatory and i can do multiple things on one platform, such as booking holiday, viewing internal communications and looking at my performance.

Cons

I think at first, the notifications were the least favorable as i was receiving multiple per day. However, the employee team worked with staff circle to solve this issue and now we only receive the notifications needed.

Review Source

CB

Claire B.  
Customer Service Advisor  
Financial Services  
Used the software for: 6-12 months

### "Dudley BS Staff Circle"

December 8, 2023

5.0

I really like the StaffCircle, it brings everyone together so we are always fully informed.

Pros

Due to some staff working from home and some staff working in the office I feel that StaffCircle brings us all together with the internal news feeds and communications. It seems like a 'one stop shop' in the sense that you can catch up on internal news, book your holiday, look at your objectives, all in the once place.

Cons

When you first start using StaffCircle it can be a little confusing and not user friendly in the first instance until you have had the training and have used it for a while

Review Source

AH

Andrea H.  
Supervisor  
Banking  
Used the software for: 6-12 months

### "Love Staff Circle"

December 18, 2023

5.0

Pleased with Staff Circle and look forward to it developing

Pros

Instant news keeps me up to date with news

Cons

Not easy to use, needs a simple user guide on how to do things.

Review Source

EC

Erin C.  
Head of Talent  
Financial Services  
Used the software for: Less than 6 months

### "One of the most seamless processes "

April 21, 2022

5.0

As a small business it was really difficult to track anything centrally. Staff Circle has reduced the manual need for spreadsheets and contained all of our meaningful data in one easy to use platform. The reporting capability allows us to work in a slick and efficient manner without the need to hire a business analyst. Every member of the team that I've spoken to so far has been super friendly, easy to deal with and knowledgeable... I couldn't have asked for more.

Pros

The ability to customize the tool, branding and visuals are important to our end users. Easy to use, explain to others and adapt to our needs. This platform will grow with our business and that is so appealing. Great value for money, we're a small business and didn't have the capacity to invest hundreds of thousands of pounds.

Cons

If a Recruitment ATS system was already available, that would be exceptionally helpful but I've been made aware that a new release/upgrade is in the process of being rolled out.

Reason for choosing StaffCircle

Cost, functionality, personal recommendation.

Review Source

JC

Jack C.  
Senior Wealth Associate  
Financial Services  
Used the software for: 1-2 years

### "Staff circle "

December 7, 2023

5.0

Pros

The ease navigating around the website. Being able to book annual leave is a very useful tool and there are no issues with it

Cons

there isnt really anything I dislike about it

Review Source

KE

Katie E.  
Sales Manager  
Higher Education  
Used the software for: 6-12 months

### "A useful tool, but with it's user issues"

June 23, 2022

4.0

Very positive - it is a useful system and the support I have had from StaffCircle has been wonderful whenever I have had an issue.

Pros

There are lots of useful functions on StaffCircle that you can build around the needs of your role/organization. The analysis tools are particularly useful and everything is categorised clearly to find the information needed.

Cons

The platform could be more intuitive by automatically saving tasks as you go rather than needing to manually save/upload information to the platform. It would also be useful if we could amend/adjust the questions on reviews to make them more relevant to specific roles.

Review Source

HS

Hanna S.  
HR Officer  
Higher Education  
Used the software for: 2+ years

### "Good Performance Management Tool"

December 6, 2023

4.0

Generally a great experience with useful comms and support when required.

Pros

Attention to detail and customer service.

Cons

I can't always alter items on my own, sometimes updates impact my profiles functionality.

Review Source

KMD

Kim Maidie D.  
H R Coordinator  
Chemicals  
Used the software for: 6-12 months

### "Check out Staff Circle"

December 1, 2023

4.0

Very Good, although not fully reimplemented as yet

Pros

It si reasonable easy to use; the support is always excellent - once a ticket is raised it is dealt with all the way thorough and followed up.

Cons

Some things are not so great to report on

Review Source

LS

Liam S.  
Company Accountant  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to use and spread important information"

December 8, 2023

5.0

More than happy with the product and as a user

Pros

Some of the best benefits of staff circle include its ease of use, its user friendly dashboards and features, and the great ability to communicate in a useful way across multiple departments.

Cons

Its hard to pick any real cons of the service as it delivers everything we require from it as a service.

Review Source

AW

Amy W.  
marketing executive  
Real Estate  
Used the software for: 1-2 years

### "Staff circle"

December 18, 2023

5.0

Overall it is ok. I have had my issues with staff circle, but updating our team with just a blog is ok. Anything else I am yet to understand.

Pros

I like the ease of being able to keep all staff informed in one place, the issue is trying to keep people engaged.

Cons

The features seem a little bit clunky and I am unsure on how all the features are used. It would be good if there were a training platform.

Review Source

JG

James G.  
Business Development Officer  
Banking  
Used the software for: 1-2 years

### "Staff Circle Review - DBS"

December 8, 2023

5.0

Pros

It is easy to use when booking holiday and the sections allow me to keep up to date with what is important for me.

Cons

There isn't anything I would look to improve

Review Source

GM

Grace M.  
Mortgage Service Advisor Collections  
Banking  
Used the software for: 6-12 months

### "Working well with staff circle"

December 13, 2023

5.0

Pros

Staff circle is easy to use and accessible by everyone in the business. It allows for internal interaction, performance reviews and internal communications. With the internal communications, I like the features of being able to interact with posts made. I also like that it can be accessed from my mobile device, so i dont have to go onto my work laptop to access all info i require.

Cons

Some features such as booking holiday/ amending holiday can be harder to work with.

Review Source

AW

Andy W.  
Director  
Automotive  
Used the software for: 1-2 years

### "Really enjoy using this product"

June 23, 2022

5.0

Really loving the platform has ticked every box and more, initially set out looking for the ability to communicate with our remote staff, have since incorporated the ability to complete surveys and performance appraisals which has enabled us to consolidate 2 systems into 1 which has made it considerably easier to track and manage.

Pros

Easy to use, we have a number of employees who are not particularly “tech savvy” so having a simple system was crucial for us – the user interface was the driver in us onboarding Staffcircle

Cons

Nothing major to note, with the continuous release of new features it can take some time as admin to master these, however they do provide weekly training webinars for customers which prove invaluable

Review Source

CE

CHUKWUDI E.  
Senior Credit Risk Analyst  
Financial Services  
Used the software for: 6-12 months

### "Ease to track performance"

April 22, 2024

5.0

My experience with StaffCircle has so far been very awesome. It is also very easy to navigate the various section of the StaffCircle site.

Pros

StaffCircle makes it incredible easy for one to track and keep tab with agreed performance contract. One can easily access how far one has gone in terms of all the contracted goals in any given year.

Cons

It is not accessible on the go. It should be made available through a mobile app. So one can use it anytime and anywhere.

Review Source

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