--- title: "Stripe Billing Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Stripe Billing the right Recurring Billing solution for you? Explore 206 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/178774/Stripe-Billing/reviews/" page_type: "reviews" language: "en" --- Stripe Billing 4.7 (206) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of Stripe Billing Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews HL Hikmet L Medical Assistance SpecialistHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “Our automated billing capabilities will enable us to charge international insurance partners and client payments of long-term medical assistance cases without any difficulty.“ February 23, 2026 DG Damian G CTOComputer Software, Self-employedUsed the software for: 1-2 years. “Personally have an issue sometimes when setting up products etc. inside app wasn't that intuitive in first place after some time you get used to it“ April 6, 2026 Austin F PresidentMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “It’s dependable, secure, and scalable, which is critical when managing multiple clients and monthly retainers. Once you understand how it’s structured, it becomes one of the most powerful billing systems available.“ February 11, 2026 DG Destiny G Lead DesignerDesign, Self-employedUsed the software for: 1-2 years. “It doesn't allow for a lot of flexibility when it comes to things like scheduling invoices to go out later (at least not through the app I have it synced with).“ August 23, 2024 Brittany H OwnerFood & Beverages, 2 - 10 employeesUsed the software for: 1-2 years. “It’s reliable, secure, and has significantly streamlined how we manage recurring payments and customer billing. While there is a learning curve, the benefits in automation and accuracy far outweigh it.“ January 22, 2026 LS Lindsey S Director of Marketing OperationsInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “There's no way for us to set up recurring billing for large clients until after they manually pay their first invoice.“ May 5, 2025 Melissa Z OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I liked the options of having monthly booking, tap and pay with my phone and can view charges on tge app“ February 25, 2026 AS Adewale S HIOHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “However, it takes a while to get help when need especially for issues that has to do with finances, could be quite worrisome.“ January 19, 2026 ## Showing most helpful reviews Showing 1-25 of 206 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alicia E. Full stack developer Internet Used the software for: 1-2 years ### "Visually appealing billing tool" May 1, 2026 5.0 I integrated stripe with Wocommerce and the process was super easy. The checkouts looked amazing and we didn’t have any bug or problem. I usually work with API integrations and this was super cool for me. Saved me a lot of time and the visual experience is better than other billing tools Pros What I liked the most of stripe was how easy was to integrate it on any website made with Wordpress even if it’s you first time using it. You can choose between different options of invoices (subscriptions, one time payment). Their navigation panel is visually appealing and modern which gives trust. And the best part is that is free to install. Cons I find the commissions quite high despite it has less commissions like PayPal for example. Nothing else. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Stripe Billing Again because stripe gave us more payment options like Apple Pay or google pay and the fees were lower per transaction Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) The change was mostly about fees. PayPal fees were super expensive. Review Source Tracie B. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Great product for the price " January 30, 2026 5.0 Above average. Stripe has great security, easy integration with multiple platforms, and very prompt customer service. I am very satisfied overall with stripe as a small business owner and non profit executive director. Pros Stripe is very easy to integrate across multiple platforms (Squarespace, donation pages, etc.) and allows you to see accounts separately - this was incredibly helpful as a non profit. Cons The processing fees were a little on the high side and payouts were often held for inconsistent periods of time. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Stripe Billing Cost of processing fees were lower and was given reputable recommendations to choose stripe from other colleagues Review Source AC Ashley C. Creator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very Useful" June 20, 2026 5.0 Overall it is a great experience and it’s a very organized app to use to keep track of bank statements as well Pros The invoicing and the customer support are very helpful when you are setting up your account for getting payments Cons Sometimes it was a little complicated to set up or understand but otherwise it was not too bad to figure out Review Source VR Verified Reviewer CEO E-Learning Used the software for: 1-2 years ### "Stripe is good but not great" January 20, 2026 3.0 I would prefer an alternative because I believe persons all over the world should have the equal opportunities to earn an income whoever they choose to. Pros That is it used by most American businesses. Like 98% businesses in the US have stripe attached or set up in a manner for use. Cons I don't appreciate that it not global and that it makes things difficult for digital marketers and because most people use stripe it's quite difficult especially for those who want to do affiliate marketing to do it with companies who primarily use stripe its like a blockage to international persons Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) As a digital marketer its difficult and I also prefer to have affiliate marketers assisted to my product from all over the world Review Source David James D. Managing Trustee Civic & Social Organization Used the software for: 2+ years ### "It's as easy as point and click" November 10, 2025 5.0 As I stated, I have been a Stripe user for my marketing agency for several years, and now for my ministry for donations and recurring remittances. Pros As a long-term Stripe Account holder, the majority of our activity is recurring remittance. However, it's super easy to use invoicing via Stripe billing because of its value for money, and ease of use - there's no learning curve. It's as simple as clicking a few buttons after keying in some basic information. I have not needed to contact customer support in all the years of our usage of the platform. Cons It's so simple to use. No figuring out what step is first, what next, no amount of screens to flip to. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) It just seemed like the right thing to do. I guess the market messaging appealed to me. Review Source Victor D. Support-Analyst Computer Software Used the software for: 2+ years ### "Timesaver when properly set up" September 22, 2025 4.0 Great experience overall, even though it's sometimes a pain to revisit flows or make adjustments to some settings; the platform has saved us lots of time and mistakes. Pros Once set up, it makes life easier. Lots of customisation in-app or through their API. It's easy to find customers, invoices and set up recurring billing and schedules. Great way to keep an overview of billing. Cons Customisation sometimes doesn't go far enough to fit billing flows completely. When missing a feature or when a bug occurs, the system can prove to be quite rigid. Mistakes often can't be mended and have to be redone. Alternatives considered [Chargebee](https://www.capterra.com/p/131433/Chargebee/) Reason for choosing Stripe Billing Stripe felt more solid during the testing period, and more aligned with our pricing setup. Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Easier integration with our own platform and more functionalities to accomodate our growth. Review Source Brittany H. Owner Food & Beverages Used the software for: 1-2 years ### "Strong Automation, Minor Learning Curve" January 22, 2026 5.0 Overall, our experience with Stripe Billing has been very positive. It’s reliable, secure, and has significantly streamlined how we manage recurring payments and customer billing. While there is a learning curve, the benefits in automation and accuracy far outweigh it. Pros What I like most about Stripe Billing is how seamless and reliable it is. Setting up subscriptions and recurring payments was straightforward, and the dashboard makes it easy to track revenue, manage customers, and handle issues quickly. It’s taken a lot of manual work off our plate. Cons Customization and advanced features are great, but they can feel overly complex for smaller teams. Some simple tasks require more steps than expected. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Stripe Billing While Square and Acuity Scheduling are great in their own right, Stripe Billing stood out for its advanced subscription handling, reliability, and detailed revenue tracking. It just aligned better with what we needed for ongoing billing. Review Source FY Faizan Y. Senior Product Manager EMEA Leisure, Travel & Tourism Used the software for: 1-2 years ### "PP Loves Stripe for payments and Billing" January 14, 2026 4.0 Really good, everything is clear and once you understand how to use it, the functionality is amazing and the features are really helpful. Pros Stripe has been our go to billing and recurring revenue partner and software for years. We have found that the customer support is top notch and client management is 2nd to none. Cons There is quite a bit of learning that the team needs to do in order to optimise usage of the platform and we often find that it's on the higher end of processing fees and so the value of money could improve. Switched from [Checkout.com](https://www.capterra.com/p/144090/Checkout-com/) The level of customisation on offer with stripe was greater it was solving a problem for us. Review Source LAM Leigh Anastasia M. Customer and billing support specialist Computer Games Used the software for: 2+ years ### "Stripe a mecca of finding or refunding payments or subscription managment " November 20, 2025 5.0 Great easy to use snd easy way to trace payment handle refunds before they become disputes of get hold of invoices for clients etc Pros There are many ways to search for a payment not just card number or name etc so if client doesnt provided alot of details . We can find the payment Cons Sometime you forget you selected a filter But this is a learnt through trial and errlr whilst using it Switched from [Chargebee](https://www.capterra.com/p/131433/Chargebee/) Not sure may have been expensive to use chargebee Review Source OD Olga D. Pharmacist Hospital & Health Care Used the software for: 1-2 years ### "Regular professional user" February 2, 2026 5.0 Very positive experience, simple and reliable for maintaining payment records and processing payments. Pros Very simple and clean interface, which makes it easy to use on different devices. Easy to view history too. Cons I liked everything for the purposes that I used it for. The only thing that could be improved was the way one page displayed in mobile browser where it involved side scrolling. Switched from [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) The company I service decided to make the switch. Review Source cB candida B. founder, coach Professional Training & Coaching Used the software for: 6-12 months ### "recommend stripe for easy payment " February 1, 2025 5.0 Overall I recommend it. Simple learning curve, easy to see sales and take sales.can customise to my brand for the customer. Pros Looks very sleek for the customer and is easy to adapt to your brand style and colours. Cons It took me a while to work out how to set up product and discount code. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Easier to use simpler, clearer and better value for money Review Source CL Casey L. Owner/ Head Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "The perfect payment processing platform" June 26, 2023 5.0 I switched to stripe from my previous payment processor and haven't looked back since. I thought there was going to be a ton of HTML coding involved, but the stripe client portal made onboarding new clients and transitioning my existing clients super simple. Pros Stripe does not have a user cost. The only fee's are the processing fees per transaction. I also really enjoy the dashboard- so much data for the average user. Cons The size of the stripe platform seems to scale for major corporations, as a one man business, I wish I could scale down the features to de-clutter my platform. Alternatives considered [PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/) Reason for choosing Stripe Billing It was an all in one software that came with a client portal Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) My business grew to the point where I needed a software that could handle subscriptions, standalone purchases, and business invoices. Review Source RR Rosanne R. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Feel Confident and Seen with Stripe Billing! " June 20, 2025 5.0 I appreciate access to my account, and can almost always find what I need on my own. There are clear categories, and information is not hidden. And, if I need to ask a question or speak about a specific issue, the customer service reps have always been so helpful and most of all available to talk to. Pros Stripe Billing has a comprehensive and easy to navigate dashboard where you can access all of your transactions, clients, history and more in one place. They also have a great customer service where you can actually talk to someone about your account (yes, a real person!) Cons Like all of the financial payment services, there is a fee. Who likes fees? But the cost is transparent, and it can easily be accounted for in your bookkeeping and price structure. Review Source JI Jack I. Managing Consultant Computer Software Used the software for: 2+ years ### "Great commerce solution for most business needs" April 17, 2025 5.0 Generally really good, easy to use and implement and a powerful suite of API features. Pros Absolutely incredible platform with a rich set of features suited for many business commerce needs. Specially like the API for billing/subscription management. Cons Can sometimes be a bit trigger happy on fraud detection, but I can see why this is important. Review Source SK Shawnalee K. Office Manager Medical Practice Used the software for: 2+ years ### "Stripe with EMR " March 24, 2025 4.0 It has worked fine. Reversing payments, refunding, processing, exporting, etc. have all gone pretty easy. Pros This product is integrated with our current EMR system for patient's payments. It works fine, is easy for me as the Office Manager, to use remotely and input patient payments. Cons There is no ability select a "drop down" of what the cost is I am processing. I have to type it in-and if I miss a number or input too many, I can cause a huge error. Review Source AS Avery S. Manager Apparel & Fashion Used the software for: 1-2 years ### "Super easy!!!" April 1, 2025 5.0 I’ve used this daily for my business. I also used this for my side business. Pros I like how easy and convenient it is. Very user friendly Cons I had no complaints with this application!! Review Source MK Michal K. IT Engineer Education Management Used the software for: Less than 6 months ### "Stripe - fast way to set up card payments" January 12, 2026 5.0 Pros Using Stripe billing we were able to set up card payment fast. What is more we did not have much technical knowledge as they provide a lot of guides. Cons It seems that it is less cost-effective at larger scale, but for our purposes with small business it works fine. Review Source EH Erin H. Google Ads Specialist Marketing and Advertising Used the software for: 2+ years ### "For easy credit/debit payments online" April 16, 2025 4.0 Pros I like that I am able to integrate it into my Xero accounting software to take payment immediately online. I also like that I can pass the Stripe fees onto my customer (as well as offer them fee-free ways to pay via bank transfer etc.) Cons It tends to take a couple days for the payment to clear and appear in my bank account, which can sometimes be a minor inconvenience. Review Source DB Danielle B. Administrator Non-Profit Organization Management Used the software for: 6-12 months ### "Great for straight forward use" May 30, 2025 3.0 It is great for ease of setup but the experience of having a coupon to discount a rate for our returning members and applied every month and not the one tie it was intended for has created additional invoices on my part. Pros I enjoy being able to bill our members on a reoccurring monthly basis. Not having to go into my books each month and send invoices is beyond helpful. Cons Setting up a discount for returning members was easy but it is being applied every month so I will have to go in and resend a corrected invoice for payment. Review Source OH Olivia H. Owner Publishing Used the software for: 1-2 years ### "Great and easy to use" April 29, 2025 5.0 Stripe has made it easier for me to get payments for the different products I sell online. Pros Stripe was easy to set up and lets me have more than one "billing" store for the different places I sell products. Cons With more than one login it can be complicated to see what store I'm in. Review Source JL Jeffrey L. Owner Real Estate Used the software for: 6-12 months ### "Stripe User Review" November 29, 2024 4.0 Overall good. The follow-up communication is solid. Pros Accurate record keeping and solid electronic communication Cons Payout time seems excessive for an electronic system. Review Source RD Ruti D. CEO Marketing and Advertising Used the software for: 1-2 years ### "Easy to use" November 9, 2024 5.0 It's mostly easy to use, I can send clients links to pay or just take the payment myself on the call with the client. It does take some time to get the money to my account, which can be frustrating, and the fees can be quite high. Pros It's easy to take card payments from clients Cons The fees can get pretty high, especially for larger payments. Review Source KC Katie C. Admin Events Services Used the software for: 1-2 years ### "Stripe is Your Digital Invoice & Payment Solution" September 24, 2024 4.0 Stripe has been great. Its user friendly, fast, and efficient for our customers. Pros Stripe is a great online tool for businesses who want to take their accounting/billing/invoicing online! It allows for quick online invoicing and payment receiving that helps make your business flow smoothly in the digital world. Cons When initially setting up our business stripe account, the approval time took longer than expected. Review Source KG Kim G. Performance Marketing Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Great for Payments, but a a little techy for beginners" September 12, 2024 5.0 Pros Stripe makes handling online payments very easy. The integration is smooth, especially if you have a developer who knows their way around APIs Cons t can get pricey, especially with high transaction volumes, and small businesses might feel a bit overwhelmed by the technical setup. Also, you need someone who knows their way around tech to unlock Stripe's full potential. Review Source MV Megan V. Operational Assistant Hospitality Used the software for: Less than 6 months ### " You don't use Stripe Billing? I am about to make that change." January 20, 2023 5.0 I am fairly new to Stripe Billing. However I find that this software has been the most user friendly meaning I have taken a massive liking to it. I use this software daily, I am obsessed. This has cut my time in half for tasks such as invoicing over multiple accounts and is now my go to software for tracking down payments. Stripe Billing is essentially my account diary. Even the way the website itself is presented, it is very plain but high quality and appealing to the eye. Pros My favourite part of Stripe Billing apart from the fact it is the most simple platform to navigate through is that you can search a guests name, amount they have paid, or through the traditional date method to find out when a transaction was deducted. You can save yourself much stress and time by using this process.Using Stripe Billing is a no brainer. Would you like to save yourself time and a headache over finding previous transactions? Start using Stripe Billing for a smoother process. Cons There isn't too much at this moment that I would change about Stripe Billing. Apart from I wish they Stripe Billing would include a BACS payment invoice, this is the only thing that I feel is lacking. However Stripe Billing are extremely responsive and takes customer feedback seriously. I would not be surprised that after my review is published, this idea was then turned into a reality by the Stripe Billing team. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.