--- title: "Stripe Billing Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Stripe Billing the right Subscription Management solution for you? Explore 212 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/178774/Stripe-Billing/reviews/" page_type: "reviews" language: "en" --- Stripe Billing 4.7 (212) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of Stripe Billing Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews HL Hikmet L Medical Assistance SpecialistHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “Our automated billing capabilities will enable us to charge international insurance partners and client payments of long-term medical assistance cases without any difficulty.“ February 23, 2026 DG Damian G CTOComputer Software, Self-employedUsed the software for: 1-2 years. “Personally have an issue sometimes when setting up products etc. inside app wasn't that intuitive in first place after some time you get used to it“ April 6, 2026 Brittany H OwnerFood & Beverages, 2 - 10 employeesUsed the software for: 1-2 years. “It’s reliable, secure, and has significantly streamlined how we manage recurring payments and customer billing. While there is a learning curve, the benefits in automation and accuracy far outweigh it.“ January 22, 2026 LS Lindsey S Director of Marketing OperationsInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “There's no way for us to set up recurring billing for large clients until after they manually pay their first invoice.“ May 5, 2025 Austin F PresidentMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “It’s dependable, secure, and scalable, which is critical when managing multiple clients and monthly retainers. Once you understand how it’s structured, it becomes one of the most powerful billing systems available.“ February 11, 2026 AS Adewale S HIOHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “However, it takes a while to get help when need especially for issues that has to do with finances, could be quite worrisome.“ January 19, 2026 SP Sam P FounderPhotography, 11 - 50 employeesUsed the software for: 1-2 years. “I'd love to see more features added for access control and multiple users, as well as automated commission calculations for my team.“ November 4, 2025 CB Candace B Director of Admin and HRTelecommunications, 11 - 50 employeesUsed the software for: 1-2 years. “i can't always export the specific information I am looking for which causes extra time on my part to sort through certain fields.“ March 5, 2025 ## Showing most helpful reviews Showing 1-25 of 212 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alicia E. Full stack developer Internet Used the software for: 1-2 years ### "Visually appealing billing tool" May 1, 2026 5.0 I integrated stripe with Wocommerce and the process was super easy. The checkouts looked amazing and we didn’t have any bug or problem. I usually work with API integrations and this was super cool for me. Saved me a lot of time and the visual experience is better than other billing tools Pros What I liked the most of stripe was how easy was to integrate it on any website made with Wordpress even if it’s you first time using it. You can choose between different options of invoices (subscriptions, one time payment). Their navigation panel is visually appealing and modern which gives trust. And the best part is that is free to install. Cons I find the commissions quite high despite it has less commissions like PayPal for example. Nothing else. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Stripe Billing Again because stripe gave us more payment options like Apple Pay or google pay and the fees were lower per transaction Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) The change was mostly about fees. PayPal fees were super expensive. Review Source SS Samuel S. Co-Founder Real Estate Used the software for: 1-2 years ### "We use Stripe as our main payment processor now " August 11, 2026 5.0 Our overall experience with Stripe has been very good. The platform feels modern, scalable, and built for businesses processing a significant amount of online transactions. It provides good visibility into payment activity and has been dependable as our payment needs have grown. Pros Stripe offers a lot of flexibility when it comes to managing online payments. The dashboard is well organized, reporting is detailed, and it works particularly well with ecommerce platforms and other business software. Managing transactions, refunds, and payouts is straightforward. Cons Some of the more advanced settings and features can feel technical and take time to understand. It can also be difficult to quickly determine the cause of certain payment failures or disputes without digging into transaction details. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) We were too dependent on one payment processor and we heard bad experiences from other business owners where their payments would be held by PayPal so we wanted to make sure our risk was not too high so we split our payment processors in half (50-50 PayPal and Stripe). Review Source VR Verified Reviewer CEO E-Learning Used the software for: 1-2 years ### "Stripe is good but not great" January 20, 2026 3.0 I would prefer an alternative because I believe persons all over the world should have the equal opportunities to earn an income whoever they choose to. Pros That is it used by most American businesses. Like 98% businesses in the US have stripe attached or set up in a manner for use. Cons I don't appreciate that it not global and that it makes things difficult for digital marketers and because most people use stripe it's quite difficult especially for those who want to do affiliate marketing to do it with companies who primarily use stripe its like a blockage to international persons Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) As a digital marketer its difficult and I also prefer to have affiliate marketers assisted to my product from all over the world Review Source TL Tenequia L. Owner Accounting Used the software for: 6-12 months ### "Can’t beat free!" September 1, 2026 5.0 I love stripe. I use it to process transactions between clients. It allows them to just click the link and make a payment with a card they have. Pros I loved using stripe because this is one of the only payment systems that do not charge a fee every month. Only pay like 30 cent per transaction Cons There was actually nothing I didn’t like. It was very easy to use and free it can’t get no better than free!! Review Source Tracie B. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Great product for the price " January 30, 2026 5.0 Above average. Stripe has great security, easy integration with multiple platforms, and very prompt customer service. I am very satisfied overall with stripe as a small business owner and non profit executive director. Pros Stripe is very easy to integrate across multiple platforms (Squarespace, donation pages, etc.) and allows you to see accounts separately - this was incredibly helpful as a non profit. Cons The processing fees were a little on the high side and payouts were often held for inconsistent periods of time. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Stripe Billing Cost of processing fees were lower and was given reputable recommendations to choose stripe from other colleagues Review Source David James D. Managing Trustee Civic & Social Organization Used the software for: 2+ years ### "It's as easy as point and click" November 10, 2025 5.0 As I stated, I have been a Stripe user for my marketing agency for several years, and now for my ministry for donations and recurring remittances. Pros As a long-term Stripe Account holder, the majority of our activity is recurring remittance. However, it's super easy to use invoicing via Stripe billing because of its value for money, and ease of use - there's no learning curve. It's as simple as clicking a few buttons after keying in some basic information. I have not needed to contact customer support in all the years of our usage of the platform. Cons It's so simple to use. No figuring out what step is first, what next, no amount of screens to flip to. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) It just seemed like the right thing to do. I guess the market messaging appealed to me. Review Source Brittany H. Owner Food & Beverages Used the software for: 1-2 years ### "Strong Automation, Minor Learning Curve" January 22, 2026 5.0 Overall, our experience with Stripe Billing has been very positive. It’s reliable, secure, and has significantly streamlined how we manage recurring payments and customer billing. While there is a learning curve, the benefits in automation and accuracy far outweigh it. Pros What I like most about Stripe Billing is how seamless and reliable it is. Setting up subscriptions and recurring payments was straightforward, and the dashboard makes it easy to track revenue, manage customers, and handle issues quickly. It’s taken a lot of manual work off our plate. Cons Customization and advanced features are great, but they can feel overly complex for smaller teams. Some simple tasks require more steps than expected. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Stripe Billing While Square and Acuity Scheduling are great in their own right, Stripe Billing stood out for its advanced subscription handling, reliability, and detailed revenue tracking. It just aligned better with what we needed for ongoing billing. Review Source FY Faizan Y. Senior Product Manager EMEA Leisure, Travel & Tourism Used the software for: 1-2 years ### "PP Loves Stripe for payments and Billing" January 14, 2026 4.0 Really good, everything is clear and once you understand how to use it, the functionality is amazing and the features are really helpful. Pros Stripe has been our go to billing and recurring revenue partner and software for years. We have found that the customer support is top notch and client management is 2nd to none. Cons There is quite a bit of learning that the team needs to do in order to optimise usage of the platform and we often find that it's on the higher end of processing fees and so the value of money could improve. Switched from [Checkout.com](https://www.capterra.com/p/144090/Checkout-com/) The level of customisation on offer with stripe was greater it was solving a problem for us. Review Source AA Adewale A. HIO E-Learning Used the software for: 2+ years ### "Apt payment" September 7, 2026 5.0 Overall, I would say that Strip has been good in terms of the turnaround time. The transaction for payments shows up almost immediately, unlike a few other payment platforms. I think this is a unique feature of the application Pros I think Strip understands the need of their users. I have had to worry about a payment that did not completely go through due to a connection outage, but I was able to continue from where I stopped - I think that is exceptional. I am not sure about what is being charged, but I have not had to pay any charge other than what I have purchased from sellers Cons My concern is that the seller might be passing charges on to me, which might be hidden. I care about how much I am really paying to access a service as a user, especially if the cost of the product is not the same for using optional payment platforms Review Source TS Tracy S. Insurance agent Insurance Used the software for: 6-12 months ### "Stripe billing" September 1, 2026 5.0 Pros What I love about stripe billing would be the organization of the software and the access to it. It is also affordable. Cons I do not have any dislikes on using stripe billing. I would recommend this software to users and employers. Review Source MB Morgan B. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Adequate but not My Favorite tool" June 5, 2025 4.0 Overall, it's adequate. It works enough for me to keep using it but the fees and delay on payment are pretty big negatives so I'd be willing to change to another product if I could find something better. Pros Stripe is very easy to use. I appreciate that you can do custom line items or build a catalog of frequently billed products. Cons Strip holds your money on their end for a decent chunk of time compared to similar products and fees are pretty high. Switched from [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) I found QuickBooks Invoicing caused increasing issues with my bookkeeping as the auto logging features don't work well and would sometimes create duplicate entries. Review Source AS Alyx S. Owner Construction Used the software for: 1-2 years ### "Stripe is Great!" January 20, 2025 3.0 My experience has been fairly decent when I had Stripe. Instantly paying out funds everytime and anytime is extremely important. Pros I love the dashboard, the UI, and how there are many different integrations. Cons I don’t however love how not everybody can cash out their pay instantly. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/) Reason for choosing Stripe Billing Stripe’s ease of use was a lot better as an option. Review Source CL Casey L. Owner/ Head Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "The perfect payment processing platform" June 26, 2023 5.0 I switched to stripe from my previous payment processor and haven't looked back since. I thought there was going to be a ton of HTML coding involved, but the stripe client portal made onboarding new clients and transitioning my existing clients super simple. Pros Stripe does not have a user cost. The only fee's are the processing fees per transaction. I also really enjoy the dashboard- so much data for the average user. Cons The size of the stripe platform seems to scale for major corporations, as a one man business, I wish I could scale down the features to de-clutter my platform. Alternatives considered [PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/) Reason for choosing Stripe Billing It was an all in one software that came with a client portal Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) My business grew to the point where I needed a software that could handle subscriptions, standalone purchases, and business invoices. Review Source RR Rosanne R. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Feel Confident and Seen with Stripe Billing! " June 20, 2025 5.0 I appreciate access to my account, and can almost always find what I need on my own. There are clear categories, and information is not hidden. And, if I need to ask a question or speak about a specific issue, the customer service reps have always been so helpful and most of all available to talk to. Pros Stripe Billing has a comprehensive and easy to navigate dashboard where you can access all of your transactions, clients, history and more in one place. They also have a great customer service where you can actually talk to someone about your account (yes, a real person!) Cons Like all of the financial payment services, there is a fee. Who likes fees? But the cost is transparent, and it can easily be accounted for in your bookkeeping and price structure. Review Source VR Verified Reviewer Tech support Information Technology and Services Used the software for: 6-12 months ### "Stripe billing comparison" September 5, 2025 5.0 Overall its pretty dope - its a powerful , global developer friendly software product. Its highly secure and compliant but you'll need to weight thr pros and cons if you are a smaller company. Pros Stripe is a great value for money as if very secure and accepts payments in a 130ish currencies alomg with a strong dashboard for mrr and churn etc Cons The transaction fees are slightly high but great for high volumes and low amounts. Non technical teams might feel that the model is a bit overwhelming. Review Source AE Ann E. Psychologist Mental Health Care Used the software for: 1-2 years ### "Good integration with electronic health record software" October 30, 2025 4.0 Pros Stripe made it easy to collect client payments through an integrated approach with SimplePractice software. Cons Although the interface and integration are seamless, the cost per transaction was a bit higher than other platforms. Review Source LS Lindsey S. Director of Marketing Operations Insurance Used the software for: 2+ years ### "Easy to use billing" May 5, 2025 5.0 We've used Stripe for both end users and larger clients without issue for several years. Pros Stripe is an incredibly easy billing platform to use, they've simplified the process considerably. Cons There's no way for us to set up recurring billing for large clients until after they manually pay their first invoice. Review Source AS Avery S. Manager Apparel & Fashion Used the software for: 1-2 years ### "Super easy!!!" April 1, 2025 5.0 I’ve used this daily for my business. I also used this for my side business. Pros I like how easy and convenient it is. Very user friendly Cons I had no complaints with this application!! Review Source AD Ashley D. Attorney Legal Services Used the software for: 2+ years ### "Easy to Use and Great for Comparing This Year to Last" March 17, 2025 5.0 Pros Easy to use and I love the dashboard. I love that it tells me how much I’ve made year to date versus the same time last year. And I love that you can have the funds transferred to your account immediately. Cons The additional cost of transferring funds immediately to my account. Review Source EH Erin H. Google Ads Specialist Marketing and Advertising Used the software for: 2+ years ### "For easy credit/debit payments online" April 16, 2025 4.0 Pros I like that I am able to integrate it into my Xero accounting software to take payment immediately online. I also like that I can pass the Stripe fees onto my customer (as well as offer them fee-free ways to pay via bank transfer etc.) Cons It tends to take a couple days for the payment to clear and appear in my bank account, which can sometimes be a minor inconvenience. Review Source VR Verified Reviewer Data Analyst Retail Used the software for: Less than 6 months ### "Great for automation and billing, but a bit expensive for small teams" October 8, 2025 5.0 Pros It is super easy to set up and use, automates recurring payments effortlessly, and makes invoicing clear and simple. Cons It can be pricey for small businesses, and reporting feels limited, and fixing billing errors takes time. Review Source TF Tim F. Pastor Non-Profit Organization Management Used the software for: 6-12 months ### "Solid software " December 3, 2024 5.0 Set it an forget it for the most part. Great fees too Pros Love the ability to receive funds at a low cost to me. Cons Haven't found a con as of yet. I really like this program Review Source RD Ruti D. CEO Marketing and Advertising Used the software for: 1-2 years ### "Easy to use" November 9, 2024 5.0 It's mostly easy to use, I can send clients links to pay or just take the payment myself on the call with the client. It does take some time to get the money to my account, which can be frustrating, and the fees can be quite high. Pros It's easy to take card payments from clients Cons The fees can get pretty high, especially for larger payments. Review Source TK Tina K. Yoga Online Biz Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Fantastic Product that DELIVERS!" December 17, 2022 5.0 We have been extremely happy with this product and highly recommend it to anyone new to doing this. Customer support has been very good. Pros This was our first time setting up a new business and we were completely clueless as to what we were doing. we scheduled a demo, held video conference call with company rep and she answered every single question and provided additional details we hadn't even considered. We have experienced ZERO problems with this product. Cons As it has been our first time using a product such as this, we have nothing to really compare it to. It is a little confusing how the "security holding account" was set up and were told after a certain period of time the percentage of withholding would drop but haven't seen it yet. Reason for choosing Stripe Billing Cost, set up flexibility. Review Source SV STEPHANIE V. customer success coach Real Estate Used the software for: 1-2 years ### "Awesome tool for billing management!" July 23, 2021 5.0 I would say I am very satisfied so far and glad that we switched to stripe! Making integrations from online payment forms is also a great feature that I love. I have and would keep recommending this platform to other business owners who want peace of mind in terms of keeping track on their revenue! Pros I really like how organized it is! From the dashboard to pulling up individual clients' profiles. History checking is great too making sure we don't miss any payments made whether they went through or got declined. Updating subscription with proration charge calculation is also very helpful -- one feature we didn't have from our previous vendor. Cons I would say I am have not tried adding a note to a specific charge or transaction-- it would have been nice to have this feature added in the future as it will be easier to back track why a certain amount was charged if there's an inconsistency with the regular pricing. This would really make a difference rather than going back and forth with our CRM to check for notes. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.