# Page 4 | Stripe Billing Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Stripe Billing the right Subscription Management solution for you? Explore 205 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178774/Stripe-Billing/reviews --- Stripe Billing 4.6 (205) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Stripe Billing ## Showing most helpful reviews Showing 76-100 of 205 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MR Maxime R. freelance Computer Software Used the software for: 2+ years ### "une excellente passerelle de paiement" April 27, 2023 5.0 Une très bonne passerelle de paiement globalement avec de nombreuses fonctionnalités : De nombreuses options qui sont nécessaires pour offrir à vos clients les meilleures options. Le support est parfois long a répondre mais une réponse de qualité donc rien de grave . Tout est positif. Pros un respect de la vie privée ? Stripe est un des produits principalement utilisé par lez developpeurs, de sorte que leur site dispose de nombreux supports pour notre plus grand bonheur, il y a des forums et différentes ressources qui permettent aux développeurs de mettre en œuvre plus facilement des paiements sur n'importe quelle plate-forme. Point important il y a des options pour gérer les clients et les abonnements qui peuvent être facturés sur une période de temps fixe, leur donner des essais gratuits, tout est paramétrable selon ses besoins. Leurs commissions ne sont pas les moins chères, mais trés bon rapport qualité prix. Ils continuent à développer sans cesse leur offre. Cons Personnellement je n'ai rencontré aucun problème avec le support , mais parfois trés long à répondre quand on a des questions. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Stripe Billing simplement un des plus connus et avec une très bonne réputation Review Source CL Casey L. Owner/ Head Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "The perfect payment processing platform" June 26, 2023 5.0 I switched to stripe from my previous payment processor and haven't looked back since. I thought there was going to be a ton of HTML coding involved, but the stripe client portal made onboarding new clients and transitioning my existing clients super simple. Pros Stripe does not have a user cost. The only fee's are the processing fees per transaction. I also really enjoy the dashboard- so much data for the average user. Cons The size of the stripe platform seems to scale for major corporations, as a one man business, I wish I could scale down the features to de-clutter my platform. Alternatives considered [PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/) Reason for choosing Stripe Billing It was an all in one software that came with a client portal Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) My business grew to the point where I needed a software that could handle subscriptions, standalone purchases, and business invoices. Review Source TK Tina K. Yoga Online Biz Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Fantastic Product that DELIVERS!" December 17, 2022 5.0 We have been extremely happy with this product and highly recommend it to anyone new to doing this. Customer support has been very good. Pros This was our first time setting up a new business and we were completely clueless as to what we were doing. we scheduled a demo, held video conference call with company rep and she answered every single question and provided additional details we hadn't even considered. We have experienced ZERO problems with this product. Cons As it has been our first time using a product such as this, we have nothing to really compare it to. It is a little confusing how the "security holding account" was set up and were told after a certain period of time the percentage of withholding would drop but haven't seen it yet. Reason for choosing Stripe Billing Cost, set up flexibility. Review Source VR Verified Reviewer Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Mejora la experiencia de tus usuarios mientras pagan!" July 27, 2023 5.0 Un año aproximadamente llevo usando Stripe y estoy satisfecho de manera global con la plataforma de pago. También he recibido un soporte y atención muy eficiente e inmediato por correo con las distintas inquietudes y necesidades que me han surgido. El servicio ha sido excelente. Pros Finalmente he podido disfrutar de una pasarela de pago robusta, completa, que me ayuda a calcular VAT o IVA de cada país y que me permite crear diferentes precios a diferentes productos y suscripciones de mi negocio. Incluso me facilita mucho las ventas 1 a 1 con los enlaces de pago que me proporciona para cada producto creado. Esta es quizás la mejor característica para poder tener una estrategia de cierre venta de este tipo. Estoy muy contento de momento con Stripe! Cons Desafortunadamente por los tiempos que vivimos con la inflación y demás asuntos económicos, Stripe ha subido tarifas de comisión. Espero que puedan volver a los porcentajes anteriores para que vuelvana ser competitivos! Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Las comisiones de pago son un poco más bajas. Review Source Arjun K. Co-founder Computer Software Used the software for: 2+ years ### "Fastest, easiest way to get set up on billing" December 9, 2023 5.0 I've had a great time with the product. It is incredibly convenient to work with through portal and API, and meets most of my business needs, though I wish I could manage some of my paper check payments with it, and that the subscription product wans't trying to upsell me constantly. That said, it's an easy recommendation. Pros \- incredibly fast to set your business up - API is very direct and flexible for subscriptions, billing, invoices, you name it - very easy to attach metadata and connect back to other platforms - online portal is quite useful Cons \- too many upsells on the subscription management service - poor at handling partial payments - cannot handle physical payments (check). lockbox feature has been in beta forever. Review Source VR Verified Reviewer Analista Logistica Logistics and Supply Chain Used the software for: Less than 6 months ### "Buen ERP para facturación en tu negocio" February 3, 2023 5.0 Pros La gran integración que tiene en diferentes plataformas y la facilidad de uso y con lo que te permite recibir pagos casi de cualquier parte del mundo Cons La verdad este software es muy util y no le consigo algo aun que no nos agrade, ya con un año de uso en nuestra empresa realmente es magnifico Review Source MV Megan V. Operational Assistant Hospitality Used the software for: Less than 6 months ### " You don't use Stripe Billing? I am about to make that change." January 20, 2023 5.0 I am fairly new to . However I find that this software has been the most user friendly meaning I have taken a massive liking to it. I use this software daily, I am obsessed. This has cut my time in half for tasks such as invoicing over multiple accounts and is now my go to software for tracking down payments. Stripe Billing is essentially my account diary. Even the way the website itself is presented, it is very plain but high quality and appealing to the eye. Pros My favourite part of apart from the fact it is the most simple platform to navigate through is that you can search a guests name, amount they have paid, or through the traditional date method to find out when a transaction was deducted. You can save yourself much stress and time by using this process.Using Stripe Billing is a no brainer. Would you like to save yourself time and a headache over finding previous transactions? Start using Stripe Billing for a smoother process. Cons There isn't too much at this moment that I would change about . Apart from I wish they Stripe Billing would include a BACS payment invoice, this is the only thing that I feel is lacking. However Stripe Billing are extremely responsive and takes customer feedback seriously. I would not be surprised that after my review is published, this idea was then turned into a reality by the Stripe Billing team. Review Source LB LaShonda B. Insurance Broker Financial Services Used the software for: Less than 6 months ### "Stripe is User " August 6, 2024 5.0 My overall experience was great and have recommended to others. Pros Stripe is definitely user friendly and easy to setup without supervision. Cons There’s nothing I can say besides my experience has been great. Review Source SV STEPHANIE V. customer success coach Real Estate Used the software for: 1-2 years ### "Awesome tool for billing management!" July 23, 2021 5.0 I would say I am very satisfied so far and glad that we switched to stripe! Making integrations from online payment forms is also a great feature that I love. I have and would keep recommending this platform to other business owners who want peace of mind in terms of keeping track on their revenue! Pros I really like how organized it is! From the dashboard to pulling up individual clients' profiles. History checking is great too making sure we don't miss any payments made whether they went through or got declined. Updating subscription with proration charge calculation is also very helpful -- one feature we didn't have from our previous vendor. Cons I would say I am have not tried adding a note to a specific charge or transaction-- it would have been nice to have this feature added in the future as it will be easier to back track why a certain amount was charged if there's an inconsistency with the regular pricing. This would really make a difference rather than going back and forth with our CRM to check for notes. Review Source SG Sonya G. Accountant Consumer Services Used the software for: 2+ years ### "Stripe payments and billing" August 28, 2023 5.0 Very fast to get used to and amazing to simplify work. Pros It is very user-friendly, there are a lot of features that simplify and accelerate the working process. Payment exports can be done when needed with customizable data and timeframes. Cons No notifications exist for the automatically cancelled subscriptions, which is hard to follow when there are many customers to receive payments from and money may be lost that way. Review Source TM Tisunge M. Technologist Health, Wellness and Fitness Used the software for: 1-2 years ### "Stripe effectiveness " January 7, 2023 5.0 Organised biling, invoicing and payments can be a difficult job, my finances needed a reliable platform that can be effective with the amount of documents I process each week. I discovered stripe at a correct time and it helped me to be efficient more than ever. Pros Stripe stands out of its competition, its helpful, the fact that subscription on stripe is very easy, you can invoice directly from the website, it integrates perfectly with cloud-based accounting softwares, the dashboard is simple enough to log into and transactions via the phone are convenient and you have alot of information about stripe at your fingertips, very helpful. Cons Despite the good things that I know stripe with, sometimes payments takes longer, up to a week(s) to be deposited in one's bank accounts, stripe comes with no hardware to process transactions like some of its competitors, searching is too slow and doesn't seem to be updated often. Review Source Dawn K. Owner Retail Used the software for: 1-2 years ### ""Streamlining Finances: A Quick Review of Stripe Billing"" November 17, 2023 5.0 The stripe platform intuitive interface Pros user-friendly interface, robust feature Cons I like everything about . Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Stripe had a easier platform to utilize Review Source VR Verified Reviewer CMO Internet Used the software for: 2+ years ### "Nuestra solución favorita" July 1, 2022 4.0 Pros En todos nuestros ecommerce usamos Stripe, y en especial lara la gestión de suscripciones, el proceso es muy sencillo, y la documentación para el onboarding muy detallada. Y sin duda, lo mejor que ofrece Stripe es la atención al cliente 24/7 a través del chat. Cons Contentos con la herramienta, aunque estaría muy bien que el fee sea un poco más bajo. Alternatives considered [PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/) Review Source VR Verified Reviewer Heartbreak Whisperer Professional Training & Coaching Used the software for: 2+ years ### "Still not easy to navigate and understand by a non-developer" August 20, 2022 5.0 Good, but could be much better and easier. Pros It's so essential to so many online businesses and does so many detailed things. I love that I can essentially use it for free and only get charged when a client makes a payment. I love that recurring billings, products and subscriptions can be created easily. I also love that I can see the whole past history of any customer. Cons It still needs to be simplified to be understood by a non-developer. There are fees that are not too transparent or still confusing as I have customers all over the world and have to pay differing charges. Overall, it doesn't make me confident at all to use as a stand-alone tool for all my invoicing, billing and subscription needs. Review Source Gustavo B. Director Marketing and Advertising Used the software for: 6-12 months ### "The best in its class" April 27, 2022 5.0 is the best way to start receiving payments from your customers via online. It does have a powerful dashboard full of features, a great customer service to guide you through any circumstance you need help with. The payouts are consistent, and I find them to be the best alternative in the market after trying different providers. Pros Powerful invoicing system Recurring Payments capabilities Great graphical dashboard Top-notch customer support Cons The fees might be any lower than they are. 2.9% plus $0.3 plus 0.5% per recurring payments, increase the prices considerable, without counting on the federal taxes. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/) Reason for choosing Stripe Billing Stripe is easier to configure, does provide better customer support, the API and dashboard are way better than all those alternatives, and the features overall go beyond than the ones offered by its counterparts. Additionally, getting access to Stripe was a straightforward process in comparison to other alternatives full of hurdles. Review Source NY Nichole Y. Owner Retail Used the software for: 1-2 years ### "Excellent App" October 13, 2022 5.0 I’ve been using Stripe for about a year with my small online clothing business. I send out weekly invoices in small increments of less than 100 invoices per week. Pros I love using this app for my small side business. It’s free to use and the only cost I’ve incurred is transferring my funds to my account. And it’s a small fee. Invoicing is super simple and can be done through the app. You can take payments yourself or customers can pay through their invoice. Reports are available. Cons Invoices aren’t very customizable. Not idea for large batches of invoices. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Stripe Billing PayPal’s fees were crazy high. Review Source AW Andrew W. CEO Computer Software Used the software for: 2+ years ### "Best for SaaS Startups" April 11, 2023 5.0 Pros Stripe's billing features, especially Checkout, make the platform a dream to use. Their ability to sign up immediately with no onboarding call removes such a barrier to entry for the platform. The best part is that Stripe's Checkout product will create a no-code checkout, absolving you from handwriting checkout flows for your customer, saving countless hours. Cons I personally have had no issues with Stripe's support, however, I have heard many stories of people being denied access to the platform for a multitude of reasons that don't make a ton of sense. Additionally, the chargeback fees are quite predatory, with a $15 \*\*non-refundable\*\* dispute fee which renders business losing $$ on chargebacks for products <$15 Review Source MY Mike Y. Founder Marketing and Advertising Used the software for: 2+ years ### "Glowing Review - One Of The Best Payment Processors" December 9, 2022 5.0 Excellent. Highly recommend this over any other payment processing platforms. Pros Without a shadow of a doubt, Stripe is one of the best payment processors out there. From integrations with web platforms, the ease of use, creating invoices, and everything in between that's needed for a small business. I completely trust Stripe and use the payment processor. Cons I would prefer lower fees and faster transfers, but as it is - I'm still satisfied with their service. Reason for choosing Stripe Billing Stripe was one of the first few to establish a presence in my country. Their ease of use and simplicity made it easy for any business owner. Review Source aS adonay S. CTO Information Technology and Services Used the software for: 1-2 years ### "The best payment gateway" September 17, 2020 5.0 Mostly great, like I said, the learning curve isn't the shortest, but as they have lots of options (that, after going through that learning curve you'll find they're needed in order to give your customers the best options and support) you'll be able to offer a great service for your clients, no need to get in trouble with clients because of the payment gateway. Pros They take privacy in a very serious way. And they know their product is used mostly by developers, so their site has plenty of support, examples forums and every kind of resource that makes it easier for developers to implement payments on any platform. Also, they have options to manage clients and subscriptions that can be billed for in a fixed period of time, give them free trials, etc. Their commissions aren't the cheapest, but I consider they aren't also very expensive. Another thing that we liked is that they keep developing their offer, like accepting payments via convenience stores (currently in beta while i'm writing this review) Cons It has a big learning curve. At first it's difficult to get familiar with all the concepts they use for their different parts of the process, I wasn't able to find a simple tutorial on their site (found some in external sites). Reason for choosing Stripe Billing Because the registration process was pretty straight forward. We're still considering openpay since it give the options to charge clients and differ they payment on several monthly payments, but it's hard to register a client and go live with them. With Stripe, they asked for lots of data about the user, but, as soon as they're provided, you're ready to go live. Review Source VR Verified Reviewer Product Manager Computer & Network Security Used the software for: 2+ years ### "Simply the Best Subscription Management" September 23, 2020 4.0 was easy to use overall, simple enough to deploy, and has a wonderful support portal and team to solve any other issues you have! Pros I used Stripe to manage Saas recurring billing with a few unique models, and it handled each of them after some integration work. It is a very product/business friendly tool that makes it easy to spin up new SKUs/products, discount dynamically, and analyze your sales. Stripe also integrates masterfully well with other reporting tools. I appreciated the work they put into automatically handling security and authentication as well, as it eased the burden on development. Cons Stripe can be hard to implement without at least some domain expertise on the team, and if your model is non-traditional. Doing things like highwater billing or multi-SKU billing on software utilization (seats vs. instances) can be a real challenge, and require coding on your side to roll up the right numbers. However, these are edge cases, and the core product works exactly as described. Alternatives considered [Recurly](https://www.capterra.com/p/122700/Recurly-Subscription-Billing/)[Maxio](https://www.capterra.com/p/139751/Maxio/) Reason for choosing Stripe Billing Comprehensive product, maturity, ease of integration Review Source KP Karen P. Owner Retail Used the software for: 2+ years ### "Stipe Has Limitations and Difficult to Work With" May 20, 2021 3.0 It is like using software from the 1990s. This is great to use because you do not need a landline but they need to add functionality such as taking a credit card in the field or in the store without an internet connection. Pros I like that I can take payments via my ecommerce website. Cons I cannot input a custom note to the customer. I have to have too much info to run a credit card such as billing address. This is very cumbersome. I need to have a credit card swipe to bypass having to key in a lot more info. I have asked customer service about this and they say someone will call to discuss but that has never happened Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Stripe Billing Shopify is expensive and bills per transaction as well as a percentage of sale Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) needed ecommerce plus point of sale solution that was all in one, not one service for ecommerce billing and one for in person point of sale billing Review Source Cristian F. Manager Retail Used the software for: 2+ years ### "High fees, but worth it for your ecommerce" April 20, 2023 4.0 Pros This is a must if you have an e-commerce store. The fees are high, in my opinion, but the software is something you cannot do without. You can add Paypal for example, but Stripe is fundamental for charging by credit card. The WordPress/WooCommerce plugin is great. Cons The fees are somewhat high in my opinion. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/) Review Source Matthew V. Owner Marketing and Advertising Used the software for: 2+ years ### "Perfect for one time payments and recurring" December 5, 2019 5.0 Very satisfied. Definitely great for when you are starting out and even with an established business. Pros I like that I can use it directly as well as integrate it with my own point of sale system. I used to have to pay for a software that could do both one time payments and automatic recurring subscriptions but this beat them out. I work mostly from my computer and its easy to get into and if I can't remember how to do one functions I can easily get what I need from their support forums or support chat. Cons Only thing this won't do is notify me if a payment doesn't go through, but there is a quick fix for that. I just use zapier and now I receive an email notification if that happens. Oh and I had a chargeback once I'd like to see an option to upload multiple documents for disputes not just one. I get that there is only so much file size available in messages plus my contract took care of that issue. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Stripe Billing Better features in my opinion and how I operate. Switched from [Zoho Billing](https://www.capterra.com/p/231293/Zoho-Subscriptions/) Cost. There are a few more features in Zoho that came out recently that I would use but I am trying to keep my overhead as low as possible right now. Review Source Nicole D. Owner Design Used the software for: 2+ years ### "Good for what I need" March 29, 2024 4.0 Pros I like being able to take payments remotely, create subscriptions, create custom payment links and product tables as well. Cons I don't like that Strip holds payments before processing and paying out. I also feel like the CC fees are too high in general, however I don't think the fees Stripe charges are any different than anyone else Review Source VM Victoria M. Life Coach Professional Training & Coaching Used the software for: 6-12 months ### "Did what I needed it to, but may be better for larger companies utilizing more reporting." December 18, 2023 4.0 Overall, it was helpful for what I needed; recurring monthly billing. Pros Decently easy to set up & use. I like that I can receive daily payouts vs lump sum weekly (though I believe you can set it up that way as well). It connected easily to the other platform I use for recurring monthly billing. Cons The dashboard can be a bit hard to navigate. I sometimes struggle to find the report/information I'm searching for & so I waste time. No ones ever a fan of fees, but I understand why they're there. However, it wasn't made abundantly clear what the fee percentage would be when I signed up & I had a hard time finding exactly what that percentage was, as it didn't show up on reports, It only shows the dollar amount deducted. I will admit that I don't have a large company or run many reports & so I usually am just looking at income & payouts. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.