Who Uses This Software?

Small to medium size businesses that require affordable all in one sales and marketing software to acquire, engage, nurture and close visitors to customers.


Average Ratings

46 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $6.99/month
    See pricing details
  • Pricing Details
    https://www.engagebay.com/pricing
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • EngageBay
  • www.engagebay.com
  • Founded 2017
  • United States

About EngageBay Marketing

EngageBay is a simple, affordable, all-in-one marketing automation platform built for small businesses and startups.to acquire, engage, nurture web visitors and convert them to happy customers. Acquire leads through lead generation forms and popups, engage web visitors through beautiful landing pages, nurture them through engaging emails and automate your marketing funnel through marketing automation - all from one easy to use platform.


EngageBay Marketing Features

  • A/B Testing
  • Analytics
  • Drag & Drop
  • Form Creation
  • Real Time Editing
  • Responsive
  • SEO Management
  • Templates
  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor
  • Contact Discovery
  • Contact Import/Export
  • Lead Capture
  • Lead Database Integration
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Visitor Identification
  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking
  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Post Scheduling

EngageBay Marketing Reviews Recently Reviewed!


Capterra loader

One of the best CRMs with support that understands you

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: To be honest, I just met CRM who can understand what I need to make my small business will promising to grow in the future and I can get it when using EngageBay.

EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform.

Reps help me to achieve what I need with the best support that can't I imagine before.

Cons: What I dislike is, that I always get the best answers I need and make them use them as one of my favourite CRM applications.

Automation on Email Marketing need more improvement.

Overall: Email marketing and sales activities have never been easier and EngageBay has done it easier.

This application not only gives me the lead magnet that can make it easier for me to get new customers but also gives me the ability to engage them with marketing activities to make them loyal customers with all the features in this CRM.

Vendor Response

by EngageBay on December 22, 2018

Thanks for your feedback Ilham. We are pleased to have patrons like you who like our product. We are constantly working towards making EngageBay the best marketing and sales automation platform for growing businesses.

Capterra loader

Engagebay is a decent tool

Oct 08, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The tool has several advantages that work better than similar services, for example: convenient email campaign, unlimited number of users, the ability to create reports and also the eye-catching interface. All functions work well and help increase sales. Very satisfied with the choice of this program.

Cons: Engagebay is really powerful but bit complicated tool. There is a lack of quick and easy creation of emails and landing pages. You should consider spending some time to get to use for this service. But of course at the end it worth it.

Overall: Overall, my experience of Engagebay was successful. We use Engagebay for different purposes, including email campaign, lead scoring, creating web forms and landing pages, integrating with different social apps, etc. I can just say that its functionality impressed me from the first days of use.

Vendor Response

by EngageBay on October 10, 2018

Thanks for the review. We are improving the features continuously. Our goal at the end of the day is to make EngageBay as the most simplest and affordable all-in-one marketing and sales software.

One of the most value for money marketing solution

Dec 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Simple to use landing page builder, which is quite unique and works really well. You can send cool looking emails without any coding or extra efforts. Workflow is also built in the system itself, saves you lot of time with cold emailing and drip campaigns.

Cons: Not exactly a con but it would be better if they add more CRM features. This way we don't need to use different software for CRM.

Overall: So far so good, no complains.

Vendor Response

by EngageBay on December 26, 2018

Thanks for your feedback. We already have a comprehensive set of CRM features and we would soon add more.

Lots of potential, but still need a polish work

Dec 08, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I signed up for EngageBay because I of their CRM features.

It has so many promising features like tracking deals, contacts, list, email marketing and automation. I like that I can manage all marketing in my business in one place + Integrate with Zapier.

Cons: At the time of writing it looks as if the product is not polished enough. I am having glitches with sequences and email marketing automation, plus Zapier integration doesn't include deals yet (expected soon).

Support is great answering all my question and fixing all the problems I encounter, but still it looks like some job is still missing.

Overall: Good experience. I see a lot of potential and I am happy I found EngageBay. I hope all issues will be solved soon.

Vendor Response

by EngageBay on December 10, 2018

Hi Yasaf. Thanks for your review.

We are constantly working towards making the platform better and your feedback will certainly be considered and worked on.

Capterra loader

A good marketing automation platform

Oct 16, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As a strong email marketing and automation tool, Engagebay provides to create simple HTML emails, nurture campaigns and scoring programs that provide your sales team with better overall leads. Great ease of use for the creation of campaigns. The workflows allow automating manual activities that speed up your work.

Cons: Everything has worked really well. The user experience isn't entirely intuitive but I feel like they are constantly updating it and making it better.

Overall: Engagebay is well suited for our small business which is developing rapidly. For about 3 months of using Engagebay, the service significantly improved its efficiency, helped optimize marketing and increase sales. The tool allowed us to do serious marketing analytics.

Vendor Response

by EngageBay on October 17, 2018

Thanks for the review. We are working hard to make EngageBay as the most simple and affordable all-in-one marketing and sales software for growing companies.

All-in-one lead generation software

Dec 13, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I can plan lead generation campaigns from a single pience of software

STEP 1- Start with building a Landing Page

STEP 2- Get your Email templates in place

STEP 3- Automate the process and build sequences

STEP 4- Kick off the campaign with your contacts

STEP 5- Just enjoy the show

STEP 6- Then analyze the reports and play with Dashboard to take better decisions

It does not end there

STEP 7- The CRM takes over and helps you manage the sales cycle and tasks much better

Cons: I will be happy to see more landing page templates and more variety in forms

Overall: I used to use multiple software to do various tasks to build a campaign and track it. But Engagebay has made it simpler for me to reach out to my existing and potential customers and accelerate the sales cycle.

Vendor Response

by EngageBay on December 22, 2018

Thanks for your feedback. We would soon be adding more landing page templates and forms.

EngageBay - an app for all apps to reach your customers

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Are use EngageBay for most things that include a sales pipeline, CRM, Appointment scheduling, and task management. It is amazing that one app can truly do as much as this application can do. What puts this application above many others has is the customer support they receive from the developers. First off they're always releasing new features. These features are almost always stable. Second, the features really enhance the product themselves They don't just become loaded features that aren't related like some other apps do. I'm excited to see you with this application can go, since it's newer than most.

Cons: I think I am so excited to see where I can go, that the only thing I like least is waiting for all of the awesome updates

Vendor Response

by EngageBay on April 17, 2019

Thanks for your feedback. We would be sending a weekly newsletter sharing all the updates.

Capterra loader

Clean interface and Support very responsive...

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So far the functions available are all a must for a marketer... Contacts, Forms, Landing Pages and Email Campaigns/Automation => all you need to gowth hack any business. The landing page creator is what I like most - all is just drag and drop and no technical knowledge required.

Cons: There was one instance that my account was suddenly downgraded to a free plan... But the support team was fast enough to upgrade my account back in just a few minutes. So far I do not see any red flags.

Overall: So far so good. I feel that all my lead generation activities will be taken cared of.

Vendor Response

by EngageBay on December 22, 2018

Thanks Kernan for your feedback. We are pleased to have clients like you who are keeping us motivated in improving the platform constantly.

Capterra loader

Get it if you have the chance

Dec 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Engagebay works pretty well with my business. I was using ActiveCampaign but the costs were adding up quite quickly. I tried other platforms but the automation sequence offered by ActiveCampaign are not easy to find, until, I got Engagebay.

The platforms offer an awesome automation platform for emails, plus landing pages and forms. It works quite well and can be a perfect substitute.

Cons: I would like more design capabilities for the forms, but I heard they are already implementing it.

Overall: I'm very satisfied with the app, it works well and I'm saving a lot of money.

Vendor Response

by EngageBay on December 10, 2018

Thanks for the review Leonardo.

Yes, we are working on the feedback provided by users on forms.

Capterra loader

Complete Suite for Business Automation

Dec 12, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Engagebay a Complete Suite for Business Automation. We have to signup for different services for automation and sales needs like landing page builder, Email Automation, Deals, Tasks, Appointment's and form builder but the Engagebay is the all in one solution for all.

Portal built with simple User interface that everyone can easily start using from day one they subscribe.

Cons: Make it capabilities with Zapier Integration so we can explore more.

Overall: One line i can say is "Engagebay a Complete Suite for Business Automation"

Vendor Response

by EngageBay on December 22, 2018

Thanks for your feedback. We do have integrations through Zapier for more than 20 apps. We will soon be adding more.

Capterra loader

Best marketing automation bang for your buck that I've seen!

Dec 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to setup and implement. I feel EngageBay is quickly becoming a marketing automation competitor to the premium SAAS offerings. EngageBay's customer support has been very responsive and helped me resolve an implementation issue almost immediately.

Cons: They don't yet offer all the features of the more expensive premium offerings but they are also, a fraction of the price.

Overall: I really like what EngageBay is doing and am glad to be using their service.

Vendor Response

by EngageBay on December 26, 2018

Thanks Shawn for your feedback. We are working towards making EngageBay the best marketing and sales automation platform for growing businesses.

Capterra loader

A great automation tool with a competitive price

Dec 10, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Most basic and advance tools you need in your online business is inside Engagebay, from lead generation, email marketing, page builder, CRM (alternative for Hubspot and Infusionsoft) and my most favorite is the marketing automations.

Cons: It's a brand new software so there are still needs to be improve specially on the page builder part.

Overall: Support is number one pros for Engagebay, specially for the non-techy person like me they are always available to assist you if you get stuck, reps are very cool guys behind Engagebay.

Vendor Response

by EngageBay on December 12, 2018

Thanks for your feedback. We are constantly working on improving the platform and adding more features.

Capterra loader

EngageBay Marketing helps me meet the needs of our customers

Sep 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: all its tools and functions are good, but what I like most are the automation and programming in social networks along with landing pages, pop unders and forms that together help me increase traffic and in the short term generate sales

Cons: the software meets the benefits it offers, there is nothing wrong with adding

Overall: with EngageBay Marketing I have an all in one tool that helps me improve my SEO and marketing strategies

Vendor Response

by EngageBay on September 12, 2018

Thanks for the review. We are improving the product continuously to make it the most recommended all-in-one marketing software for growing companies :)

Capterra loader

Great platform for Marketing & sales efforts

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great Lead generation tools available for marketers

Email marketing platform

Landing page builder

Awesome CRM as well

Cons: Nothing much to say, It will use full product for all the marketers.

Overall: By using this tool my work was simplified alot.

Vendor Response

by EngageBay on December 22, 2018

Thanks for your feedback. We are glad to know that you like our product.

Capterra loader

The powerful landing page builder inside Automation CRM platform

Dec 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront. Moreover, the landing page allows edit in a source code that means you can embed anything on it include CSS code, HTML and Javascript. Even SVG is supported as well.

Landing page support full responsive display and block design friendly style.

Cons: The landing page builder needs a switch view mode for responsive that I can see exactly how my page display on the mobile.

The page templates are still limit, I need more templates for quick design.

I hope have a funnel builder feature that help me build a lead funnel for my business.

Overall: I can build a website page only use Engagebay without a Wordpress host with CNAME support.

Vendor Response

by EngageBay on December 10, 2018

Thanks for the review Cuong. We are building things aggressively at EngageBay. We will work on the listed cons and address them quickly.

Capterra loader

Perfect App

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being a startup owner EngageBay has helped my business to grow in many aspects

Cons: Currently not. Everything is going perfect

Vendor Response

by EngageBay on December 22, 2018

Thanks for your feedback. We appreciate it.

Capterra loader

Great platform. Easy to use

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: If you are looking for an alternative to Hubspot that offers more capabilities you will want to check this out! Great features, easy to use, great value for money.

Cons: It's a quality product from the team at Engagebay so no real complaints. I'd like some integrations down the line with some popular apps.

Overall: All in one marketing platform that is easy to use and good value for money.

Vendor Response

by EngageBay on September 17, 2018

Thanks for the review. We are actively working on lot of new integrations and you should see them coming in next few weeks.

Helpful for new businesses however a little complicated at first.

Dec 18, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is extremely useful for new businesses. They have a very proactive team that loves taking suggestions and works on the same instantly.

Cons: Slightly difficult to use at first, however the customer care team is amazing and takes you through a thorough demo and is always available to answer your questions.

Overall: Excellent. Would recommend it to all.

Vendor Response

by EngageBay on December 22, 2018

Thanks for your feedback. We are working towards making EngageBay the best marketing and sales automation platform for growing businesses.

Great, easy-to-use software

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The UI/UX provide a seamless experience. And even though I was lazy to read the tutorials at times, chat support is there for me, always helpful and instant.

Props to Reps for all his help.

Cons: Nothing to complain about. Even if there was, the company's attitude is as such that they will be improving all the time and respond positively to feedback.

Vendor Response

by EngageBay on December 11, 2018

Thanks for your amazing feedback. We are glad to have clients like you who are always supportive and motivate us to do better.

Easy to Use

Dec 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy and simple UI and not complicated user guide. Apart form this Marketing Automation is global standard

Cons: The CRM databse is not as robust as other existing companies and also the email id doesnt create the companies databse automatically.

Overall: THis is good software for early adaptor of Markeitng Automation software

Vendor Response

by EngageBay on December 17, 2018

Thanks for the feedback. We are working on enhancing the CRM capabilities and you should soon see an improvement.

Good marketing automation tool for Startup

Dec 18, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Engagabay had lots of features to help our sales and marketing team. I Liked the options like Building HTML Emails, adding multiple users running campaign, convenient email campaign.

Good support for the Customer as well.

Cons: Its has all the feature that we wanted to.

Overall: We used Engagabay trail version for our sales and marketing team. Engagabay had lots of options to help sales and marketing team. I Liked the options like Building HTML Emails, adding multiple users running campaign, convenient email campaign

Vendor Response

by EngageBay on December 22, 2018

Thanks for your feedback. We are working on adding more features and enhancing existing functionality.

Best Marketing tool in the business

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: --> Ease of use

--> Loads of options

--> Promptness of Customer support team

Cons: The filter/ search options to find particular contact could have been better

Overall: We use EngageBay for Storing valuable contact list, executing Email campaigns for them and to track down our sales and marketing performance..

Vendor Response

by EngageBay on December 24, 2018

Thanks for your feedback. We are working on enhancing the filtering options and you should soon notice the change,

Great tool for marketing automation!

Dec 13, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the "Code Your Own" feature for landing pages and email templates. It works quite well and can be a perfect substitute. Support is good as well.

Cons: It is relatively new and still need to improve all the time.

Vendor Response

by EngageBay on December 14, 2018

Thanks for your feedback. We are constantly working on adding more features and enhancing existing ones. You should see a much improved platform in no time.

Powerful platform, great support

Dec 11, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Automation is simple but powerful and there are great things coming that will make this one of the best tools out there

Cons: It's quite new but I literally see changes each time I log in!

Overall: Every issue has been addressed. Can't wait move my lists over to them

Vendor Response

by EngageBay on December 12, 2018

Thanks for your feedback. As you have noticed, we are working on making the platform better and better.

Awesome

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use for beginners also. I have the hand on experience on some other platform but happy to use engage bay.

Cons: Very fewer options in templates where we can drag and drop.

Overall: It' s Amazing. I am loving it

Vendor Response

by EngageBay on December 12, 2018

Thanks for your feedback. We are working on adding more templates and you should see them very soon.

All in one Marketing Solution

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the landing page builder and ability to import a URL and basically create any type of landing page. This makes creating funnels super easy. You can then customize it to suit your needs.

I also liked the fact that the landing pages and automations were all in the same tool. This saves time and make it so much easier to do email marketing.

Cons: There is nothing that I don't like - they are new but looking forward to them adding more template landing pages etc.

Overall: Customer service was amazing and the platform was suprisingly so easy to use.

Vendor Response

by EngageBay on January 07, 2019

Thanks for your feedback. We are working on adding more templates and you should soon see them.

Capterra loader

Amazing!

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product is just like hubspot i cannot believe the price, so far i've used it for 2 weeks and those guys have added 2 features more.

Cons: no cons so far, i'm super happy with it!!

Overall: Rea

Vendor Response

by EngageBay on December 11, 2018

Thanks Ivana for your feedback. We look forward to your continued support in making the platform better.

Capterra loader

One of the best Crm to use

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best part about EngageBay is its one stop shop we can get it customized as per our requirements .

Cons: At the moment every thing is good. Try to add more features as per market requirements.

Vendor Response

by EngageBay on December 22, 2018

Thanks for your feedback. We would seen be adding more features to the platform.

Capterra loader

Marketing Automation Platform That works

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Engagebay is a complete marketing automation platform, The ability to create web forms and landing pages is quite unique and works really well for us

Cons: The interface is not intuitive and could be streamlined and made simple

Overall: Engagebay works really well to manage marketing efforts really well and the ability to share out forms and build landing pages is very useful

Vendor Response

by EngageBay on December 22, 2018

Thanks for your feedback. We would soon be adding more articles to our knowledge base and show tool tips on the dashboard explaining each feature.

Capterra loader

Great Product

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Feature set

Excellent customer service

Cons: No major issues to be honest, and support is on hand to assist

Overall: Enabled me to easily capture details of interested parties for my products

Vendor Response

by EngageBay on December 12, 2018

Thanks for your great feedback. We are striving towards making EngageBay the best marketing software ever.

Super value for money and simple to use all in one marketing tool

Dec 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It does all that I require for marketing, track sales leads, develop landing pages, and forms

Cons: The number of templates are still limited

Overall: Great tool, awesome service, especially by Andy!!

Vendor Response

by EngageBay on December 18, 2018

Thanks for your feedback. We would soon be adding more templates. Stay tuned.

Capterra loader

Satisfied user

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I highly recommend the tool. Its an awesome tool for a start up like us.

Cons: You need more patience in terms of getting familiar with the platform.

Overall: Overall experieced was manageable.

Vendor Response

by EngageBay on December 26, 2018

Thanks for your feedback. We are glad to know that you like our platform.

Amazing!!

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's everythink a growth hacker profissional would like to have

Cons: It's hard to edit email Templates and landing pages

Vendor Response

by EngageBay on December 10, 2018

Thanks for the feedback. Our goal is to make EngageBay the best marketing and sales software for growing companies.

Wonderful User Experience!

Dec 27, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: EngageBay is decently priced making it affordable for almost all companies. I personally like the ease of use and the solutions provided for each and every spectrum of marketing and sales

Cons: There could be more focus on lead generation.

Vendor Response

by EngageBay on January 02, 2019

Thanks for your feedback. We are working towards making EngageBay the best sales and marketing automation platform for growing businesses.

Capterra loader

A good Sales and marketing automation platform

Dec 05, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A great workflow that allow automating manual activities that speed up your work.

Cons: I'd like an app for an mobile use and integration with more apps

Vendor Response

by EngageBay on December 10, 2018

Thanks for the review Luis.

The utilization

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The best part of the software that I liked personally is, the way it helps us in creating the landing pages effortlessly and efficiently. And also the way, the support team members really help us and support in reaching what is required and their guidance throughout the journey with good patience.

Cons: Can have better email marketing templates. They could be much realistic.

Overall: Loved it!!

Vendor Response

by EngageBay on December 22, 2018

Thanks for your feedback. We have plans to add more templates and you should see them soon.

Capterra loader

Light at the end of the tunnel

Dec 14, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It covers everything a small business sales/marketing team needs.

Cons: So many features that I could easily get lost . Average looking email templates.

Vendor Response

by EngageBay on December 17, 2018

Thanks for your feedback. We are working towards making EngageBay the best Marketing automation platform for growing businesses.

Capterra loader

Promising Startup for CRM and marketing automation

Dec 13, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how they give you access to all these marketing and CRM/sales features in one dashboard. It could easily replace a number of other tools you are using right now. Pricing is fair for what you get too and I also really like the file repository feature that bigger marketing teams will really appreciate.

Cons: Landing page templates are very limited at the moment

Overall: I would be happy to recommend this tool to my clients.

Vendor Response

by EngageBay on December 17, 2018

Thanks for your feedback. We are working on adding more landing page templates.

Excellent

Feb 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy of Use. - seems to be ahead of the other programs that I have used in the past.

Cons: NO SMS Function However I have been told this is coming soon

Overall: Excellent.

Vendor Response

by EngageBay on February 20, 2019

Hi Daniel,

Thanks for the feedback. SMS option is already added to the platform.

Value for money

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm a novice in marketing my startup. Cost is a primary concern for me, but EngageBay met my needs

Cons: I am yet to find out, because I am pretty satisfied so far.

Vendor Response

by EngageBay on December 24, 2018

Thanks for your feedback. We are glad to know that you like our product.

Capterra loader

Lovrly

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: How easy it was to use and simple to setup

Cons: How long it took me to find this service

Vendor Response

by EngageBay on December 19, 2018

Thanks for your feedback. We are working on adding more features and make it the best marketing and sales automation platform for growing businesses.

Great Tool

Dec 12, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy integration, landing page easy to navigate.

Cons: initial membership level does not give too many options.

Vendor Response

by EngageBay on December 13, 2018

Thanks for your feedback. We would certainly consider making our Basic plan more attractive.

Capterra loader

Its Most Simplified !

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity of creating a mailer on dummy or on our own is the best feature on my so far usages.

Cons: Yet to find even after more than 25 mailers to a sizable mass.

Overall: Our marketing efforts over mails are no more efforts.Its now just a good creative and we are good to go!

Vendor Response

by EngageBay on January 02, 2019

Thanks for your feedback. We are working constantly towards adding new features and enhancing existing ones.

Capterra loader

All you need to run your campaigns

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A full featured marketing platform. With this you have all you need to get started and succeed. Having all in one platform make any marketer job much easier

Cons: I could do with more native integrations. I know they have a roadmap to add more

Vendor Response

by EngageBay on December 18, 2018

Thanks for your review. We are working on adding more integration and you should soon see more.

Capterra loader

Truly a Quality Unified Platform

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are so many things you can do with EngageBay. If you are into scored lead-management, it has many features for that. It has VERY impressive landing page builders and email templates. That alone makes it a very quality service.

Cons: There aren't many integrations for it at this time. While it does have Zapier, there are a fair amount of Zaps actions and triggers, there seems to be some crucial ones missing such as an Updated Contact record.

Overall: Very happy with support!

Vendor Response

by EngageBay on December 20, 2018

Thanks for your feedback Kyle. We are working on adding more integrations and you should very soon see them.

Swiss Army Knife

Dec 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: EngageBay is a great app that join many marketing and CRM tools letting all smarter.

Cons: A little bit confusing for beginners like my clients.

Overall: A great app with good cost benefit

Vendor Response

by EngageBay on December 18, 2018

Thanks for your review. We are working towards making EngageBay the best Marketing and Sales automation platform for growing businesses.