# Page 23 | EngageBay CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 23 - Is EngageBay CRM the right Sales Enablement solution for you? Explore 907 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178819/EngageBay-Marketing/reviews --- EngageBay CRM 4.7 (907) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 23 - Reviews of EngageBay CRM ## Showing most helpful reviews Showing 551-575 of 907 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HLC Hainzel Llanely C. Web Developer and Automation Expert Information Technology and Services Used the software for: Less than 6 months ### "Engagebay is the Best CRM" April 17, 2023 5.0 I recommended this to my boss and we are using Engagebay now Pros You can compare this to Hubspot but 400% more affordable plus the customer service is 24 hours top notch! Also their page is so easy to use! Cons None. I just love Engagebay because of the functionality, customer service and price! Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing EngageBay CRM Customer service and price! Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Cheaper Review Source ML Meemii L. President Legal Services Used the software for: Less than 6 months ### "Excellency " August 26, 2023 5.0 Great Pros Very easy leads and create powerful list and CVS transfers. Cons Integrated from previous platforms hard to do. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Review Source SP Sam P. Senior Sales Business Development Marketing and Advertising Used the software for: Less than 6 months ### "New to Engagebay Great tool" September 14, 2022 5.0 Such a friendly team to work with. any issues I have had on a tech basis, I have used the chat to solve and the team on the end of this are so helpful and friendly and always managed to fix it! Pros It is easy to use and get set up and the team of people I have worked with so far have been really helpful. It is easy to track my daily tasks and update them. Workflow is slick! Cons Have not been using it long enough yet. But what we have needed the team at EB have been able to build in super quickly! Reason for choosing EngageBay CRM Price, functions and ability to make add ons that fit the purpose! Review Source EP Elisa P. Head of Community Market Research Used the software for: 6-12 months ### "Easy to use, reliable and great customer service" November 22, 2021 4.0 Overall ewe have had a very pleasant experience with Engagebay and would recommend to others. Pros The system is easy to use and customer service is always on hand to talk you through any queries you may have. Having looked into other system, Engagebay is great value for money. Cons There were a few features e required for our business that the system couldn't accommodate, but we have found that no other CRM system can offer those features too. Review Source Steve D. Business Owner E-Learning Used the software for: Less than 6 months ### "Gave it a try" August 25, 2022 4.0 Difficult learning process Pros First look was good, lots of features. Took time to find my way around Cons Difficult to start using. Not easy to find useful resources Reason for choosing EngageBay CRM Made a change to systeme.io Review Source Response from EngageBay September 5, 2022 Hi Steve, Here is the link to our knowledge base which has articles explaining all the features we offer: https://our.eb-help.com/help Please reach out to us on support@engagabay.com for any further assistance. We would appreciate if you could check the articles and consider changing the rating you gave on the review. Rachit A. Founder Computer Software Used the software for: Less than 6 months ### "Best CRM for SMB " November 29, 2022 5.0 Pros Best customer support and the pricing is very affordable for startups Cons My suggestion is that they must have a call support Review Source KJ Kate J. Marketing Events Services Used the software for: Less than 6 months ### "It's a great option" July 12, 2023 5.0 Data management. Pros Feature packed, it's a great all-round CRM to manage data, email activity, automation and campaigns Cons Not used it enough to comment at this time. Switched from [Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/) Data management aspects which are just not available in CM. Review Source GH Gussy H. Co Founder Non-Profit Organization Management Used the software for: Less than 6 months ### "Exceptional customer service" January 6, 2023 5.0 My small business now couldn't live without engagebay. Compared to competitors it is incredible value for money, but the real highlight is the customer service. You can get a response from a real human in seconds, every time. They will teach you how to use the products, guide you through it and are a genuinely quick solution to every problem. Please don't change! Pros Automation and segmentation is exceptional, as are the add ons. Customer service genuinely could no be better. Cons Can be hard to learn and only one user unless you pay a fair bit more. Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing EngageBay CRM Cheaper, better customer service. Review Source Kernan M. CEO Computer & Network Security Used the software for: Less than 6 months ### "Clean interface and Support very responsive..." December 15, 2018 5.0 So far so good. I feel that all my lead generation activities will be taken cared of. Pros So far the functions available are all a must for a marketer... Contacts, Forms, Landing Pages and Email Campaigns/Automation => all you need to gowth hack any business. The landing page creator is what I like most - all is just drag and drop and no technical knowledge required. Cons There was one instance that my account was suddenly downgraded to a free plan... But the support team was fast enough to upgrade my account back in just a few minutes. So far I do not see any red flags. Review Source Response from EngageBay December 22, 2018 Thanks Kernan for your feedback. We are pleased to have clients like you who are keeping us motivated in improving the platform constantly. RR Rimiya R. freelancer Writing and Editing Used the software for: I used a free trial ### "Very Good APP " July 23, 2022 5.0 Pros The email marketing platform at Engage Bay is easy to use. It includes powerful tools like landing pages, autoresponders, email broadcasts, and even free sequences. The app is awesome. There are free plans. It even has helpdesk and live chat. Overall you will enjoy using the app. Cons The email marketing platform at Engage Bay is easy to use. It includes powerful tools like landing pages, autoresponders, email broadcasts, and even free sequences. The app is awesome. There are free plans. It even has helpdesk and live chat. Overall you will enjoy using the app. Review Source DR David R. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent Cloud CRM" August 1, 2022 5.0 Working with Engagebay was very easy. My account representative \[SENSITIVE CONTENT\] is very knowledgeable about the product and is easy to schedule calls with. The setup process was smooth and if any issues ior questions arises he was quick to respond via email or by zoom. Pros I like the Price and set of features it has. Cons Setting up my ring central SMS integration was difficult but the people at engagebay assisted until it was working properly. Review Source RD Richard D. Owner Marketing and Advertising Used the software for: 1-2 years ### "Good entry level for CRM and automation" November 11, 2021 4.0 Pros The unlimited contacts in CRM are really useful as we build the business. Sales enablement is great but the reporting could do with allowing the user more customisation. Cons While customer support is excellent there are no support documents, resources, or how-to videos. Review Source LS Leroy S. CEO Internet Used the software for: Less than 6 months ### "So far so good! And a great HubSpot alternative." March 16, 2023 5.0 Very good. Pros It's easy to use and the design is fairly clean and simple. Cons I can't figure out how to get emails automatically displaying on our deals, only our contacts. Switched from [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) We needed features from their top-tier plans, but HubSpot insist on having annual contracts. EngageBay will let you be on the top tier on a monthly basis. Review Source TO Tamas O. VP of Sales Computer Hardware Used the software for: Less than 6 months ### "Affordable for Startup or Small companies" May 2, 2023 5.0 I'm very stultified as small business owner. Good direction of Grooving CRM Tool. Pros Customizable Package deals. No high price jumps between packages like other CRM's. Cons Email and Contact synchronization with Outlook is still not ready Reason for choosing EngageBay CRM Easy to customize, Reliable product, Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Price, and Support Review Source JM Joseph M. Owner Insurance Used the software for: 1-2 years ### "My Review" March 31, 2023 4.0 experiences satisfactory Pros I like the workflow, because I send out emails for a learning process to my clients. An emails every few days set up automatically Cons I like them all, seems to work easily and effortlessly Review Source VR Verified Reviewer CEO Marketing and Advertising Used the software for: Less than 6 months ### "awesome" October 29, 2021 5.0 this is fantastic software on the market Pros easy to use, i was searching for something easy to use, this software is a perfect solution Cons Need more perfomance speed, a little lag is my concern. Review Source LD Lisa D. Owner Consumer Services Used the software for: Less than 6 months ### "Love engagebay try this" April 5, 2023 5.0 Found it very effective Pros I loved how everything was organized easy to use Cons The cost as I am just new to this but I found it to be worth it Review Source BH Bev H. CEO Management Consulting Used the software for: 6-12 months ### "Great Platform" July 27, 2022 5.0 Really good Pros Easy to use, easy to manage and I got all the information I needed Cons Nothing really to dislike. It worked well and customer service was brilliant. Review Source TK Ted K. CEO Human Resources Used the software for: 6-12 months ### "Good and affordable all in one solution" November 24, 2021 4.0 I use Engagebay for marketing purposes to, sales management and customer service support. For now it's meeting my needs. Pros I compared Engagebay with the other products on the market in the start of 2021. The investment is compared to the completeness of the system is low. You really get value for money. Cons I'm not a big fan of the user interface / design. But this is subjective and personal. Review Source ME Mariano E. Manager Information Technology and Services Used the software for: Less than 6 months ### "Glad I found and chose Engagebay" August 30, 2021 5.0 We were using Mailchimp for a few years and paying quite a lot for the very simple use of sending mailings. We then discovered Engagebay and can now benefit of all these amazing features for a much cheaper price. Pros All in one solution. We can handle our email marketing, our sales and our support in the same tool, thus keeping all information fully centralized and attached to the client. Cons Misses a few improvements that will make navigation more comfortable, but so far experience has been great. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Too expensive and not reactive enough when facing problems Review Source Vivek S. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Great product for marketing and sales team. " September 19, 2022 5.0 Overall the experience is great, I would be using Engagebay for quite a long time unless I find something better. Pros I have been using CRM and email marketing tools with automation. The email sequence is also a great thing that has helped me reduce my effort on follow-up and increased my efficiency. I think this application is a one-stop solution to my old way of using several tools and compiling the outcome. Cons I think The product is over all good, calling features can be enhanced and once a call is made an auto note should be made on the notes. Review Source Leonardo W. Founder Internet Used the software for: Less than 6 months ### "Get it if you have the chance" December 9, 2018 5.0 I'm very satisfied with the app, it works well and I'm saving a lot of money. Pros Engagebay works pretty well with my business. I was using ActiveCampaign but the costs were adding up quite quickly. I tried other platforms but the automation sequence offered by ActiveCampaign are not easy to find, until, I got Engagebay. The platforms offer an awesome automation platform for emails, plus landing pages and forms. It works quite well and can be a perfect substitute. Cons I would like more design capabilities for the forms, but I heard they are already implementing it. Review Source Response from EngageBay December 10, 2018 Thanks for the review Leonardo. Yes, we are working on the feedback provided by users on forms. Elly R. Marketing Manager Professional Training & Coaching Used the software for: Less than 6 months ### "Great value for money" August 3, 2022 4.0 Great customer service Pros Compared to HubSpot this is easy to use and I trust it to do what I need. The best thing about EngageBay is the support team who are always on hand and very helpful. Cons I wish the reporting was a bit better for sequences. Reason for choosing EngageBay CRM Price and functionality Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Recommended by a trusted colleague Review Source Khizer I. CEO Information Technology and Services Used the software for: 6-12 months ### "Great software" September 9, 2021 5.0 Pros Ease of use. Available in android. Very easy to setup and use for a c9mmon user. Cons More integration with other software could enhance the software.... Review Source SDS Summer Diya S. Konnektor Marketing and Advertising Used the software for: 1-2 years ### "Good combination of features" December 7, 2022 4.0 Pros Integration of list management, scheduling... Cons My business wasn't full fledged to use all features available. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Calendly](https://www.capterra.com/p/148036/Calendly/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/) Reason for choosing EngageBay CRM Combination of all of them together. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.