# Page 14 | EngageBay CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is EngageBay CRM the right Sales Enablement solution for you? Explore 907 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178819/EngageBay-Marketing/reviews --- EngageBay CRM 4.7 (907) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 14 - Reviews of EngageBay CRM ## Showing most helpful reviews Showing 326-350 of 907 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Marketing Manager Information Technology and Services Used the software for: Less than 6 months ### "Change happily to Engage Bay" August 31, 2022 4.0 Very nice, we will start using it in its full potential starting next month and im sure we will be happy. Pros Its super simple to use, really user friendly and intuitive Cons There are some small missing functionalities, but overall i love everything Reason for choosing EngageBay CRM Price Review Source JG Joy G. Product Evangelist Information Technology and Services Used the software for: 2+ years ### "All in onr tool for Sales and Marketing" March 14, 2024 4.0 Good. Best for small and mid size businesses Pros Integrated Sales and Marketing tool with all necessary functionalities at a competitive price Cons Reporting and Analytics dashboard were not very appealing Reason for choosing EngageBay CRM All functionalities with competitive pricing and good customer support Review Source KC KONSTANTINOS C. ΟWNER Mental Health Care Used the software for: Less than 6 months ### "All you I needed in one platform" January 17, 2024 5.0 It is very soon, but for the moment is excellent. Pros The variety of tools is offered at an excellent price—and the spot on customer care. Cons I would like the calendar tool to function more like Google Calendar (visually and technically). Switched from [Moosend](https://www.capterra.com/p/147042/Moosend/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Because in Engage Bay, I have everything I need, in one platform at an excellent price. It also offers me more marketing tools that I am interested in exploring. Review Source VR Verified Reviewer Manager Information Services Used the software for: I used a free trial ### "Best experiences using EngageBay" July 21, 2023 4.0 My overall experience with EngageBay is the best tool for a budget with a lot of features.I would say this is a one-stop solution platform for every brand.And I would highly recommend everyone use this once at least. Pros EngageBay as a CRM is amazing and I personally love the email tracking lot where we get a clear idea of who has opened the email and on which link they have clicked. Cons There is nothing much to talk about the CRM, it's a good one. But the UI/UX is what I can recommend to the team to make it a little better. Apart from this nothing else. Review Source Alex W. Marketing Director Real Estate Used the software for: 2+ years ### "Solid CRM that is does what Marketo does but at a far cheaper rate" July 11, 2022 5.0 Pros Email marketing and CRM management are easy to use. Cons A few random integrations don't work properly but support was able to help fix. Review Source EH Evan H. Director of Operations E-Learning Used the software for: 2+ years ### "All the features at an unbeatable price!" March 17, 2023 5.0 Pros EngageBay is very intuitive to use and has all the tools of other CRMs that cost 10x as much. They are always available and have been very helpful with every question we have asked. Cons Understanding which features were included in the different plans was a bit confusing at first. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Cost Review Source Elmira A. Senior marketing specialist Information Technology and Services Used the software for: 1-2 years ### "Great tool for email marketing " May 5, 2023 5.0 Pros EngageBay's email marketing tools come equipped with an outstanding feature - a built-in email editor that's highly user-friendly. With its help, I was able to create personalized and captivating email campaigns in no time. The editor is incredibly flexible with advanced personalization.If I had trouble with something, the tech support was very responsive and willing to go the extra mile to ensure I have a positive experience with the platform. Cons Sometimes it can be slow, particularly when it comes to loading pages or executing commands. Review Source LR Lesley R. Marketing Director Food Production Used the software for: 1-2 years ### "Outstanding Customer Service" January 12, 2024 4.0 My overall experience has been very positive. Pros I have been an EngageBay customer for several years. Their customer service is outstanding and attentive. My questions are always answered and they go above and beyond. Cons The report templates are not optimal and are limiting. Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) We wanted more functionality including an "all-in-one" platform at a reduced cost. Review Source Myriam D. CEO Real Estate Used the software for: Less than 6 months ### "Powerful Marketing Tools" March 28, 2022 5.0 I will recommend Engagebay to anyone looking for a great CRM and marketing tool! At EngageBay you get value for money. Pros I signed up for EngageBay because of their CRM features. The features like contact tracking, tasks, lists, web analytics, email marketing and automation. Managing all marketing in 1 place is great. I really appreciated the helpful, clear customer support via chat. Cons As a real estate expert it is very important to me to also link CRM to an MLS system, unfortunately this is not possible (for now). Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) I needed a good CRM and marketing software and HubSpot is way too expensive for a small company like mine. Review Source MM Mariano M. CEO Retail Used the software for: 6-12 months ### "Using EngageBay for Work" April 11, 2023 4.0 Engagebay's work environment is very comfortable and the mobile app provides access to most of the features that the web app does. Pros Engagebay offers free tools for everyday work. Do you have a product or service to offer? Engagebay puts at your disposal: contact management, marketing campaign, land pages, and chat.Promotional video templates and email sequences are extras for a free service.In addition, the paid features are more accessible than competing products. Cons The non-free options are enabled in the menus, they are not distinguished from the other options and the user may think that they already have those paid tools. Review Source MG Marino G. COO Information Technology and Services Used the software for: Less than 6 months ### "100% integrated in our company from day one" November 4, 2022 5.0 I have used about four different CRM during my professional live. Even though I know these tools are necesary, their complexity of use and their learning curve are a barrier. EngageBay ws different from day one. It is a different approach and gave me a fresh start. Pros Simplicity and completeness to summarize EngageBay is the best thing about EngageBay. Integrations are easely built and deployed. All data is superintegrated and accesible. Cons The dashboards available that give a birds view are not very flexible and need refining. Review Source MB Mario B. Operaio Farming Used the software for: Less than 6 months ### "Email marketing per un maggior supporto" April 10, 2024 4.0 Ho trovato Engageebay CRM un buon supporto per email marketing con strumenti per maggior organizzazione e ottimizzazione delle attività Pros HO trovato interessante il supporto nella creazione e crescita delle campagne, incrementando la visibilità tramite social Cons Da migliorare la sicurezza, e qualche inconveniente con il software ma gestibile Review Source Pam W. Sr Marketing Strategist Civil Engineering Used the software for: 1-2 years ### "Similar to Hubspot" February 15, 2023 4.0 EngageBay support is always quick to respond if I have questions. It is simple to use and just what we needed. Pros Having an All-in-One CRM/Marketing automation is very helpful to have it all in one place. Cons Additional Training videos would be helpful. Review Source JW Juliet W. Snr VP Trade Sales Publishing Used the software for: Less than 6 months ### "Great System for Small to Midsize Companies" March 14, 2024 5.0 They have gone out of their way to ensure my ability to get into their system and start using it. It is easy to use. Pros It is intuitive. I have been able to use it easily. The customer service is great. Always quick to solve my problem. They have literally programmed functionality into their system to help me. Cons It does not have automatic saving on emails, and I lost about two hours of work when my computer unexpectedly rebooted. Now that I know this, I will manually save often while working on longer projects. There is a learning curve, but I am getting the hang of it! Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Engage Bay is more economical. It also provides many of the same services I need, like CRM and email marketing. Review Source AL Angie L. Ing Software Information Technology and Services Used the software for: 2+ years ### "Todo en un mismo lugar" July 20, 2023 5.0 Pros Su gran variedad de herramientas abarcan la mayoria de los requerimientos de quien lo adquiere. Cons Podria ser un poco complicado de enterner cuando recien se implementa pero todo es de practica y costumbre. Review Source PS Peter S. Group Admin Education Management Used the software for: Less than 6 months ### "Engage Bay marketing platform" May 30, 2023 5.0 My overall experience so far with engage bay has been brilliant. Apart for the excellent product features the team support is outstanding and the response times are very quick Pros It is its cost, onboarding, features, brilliant support and effectiveness. Cons The template library could be improved with some better images and videos Reason for choosing EngageBay CRM The sales pitch was good, it was affordable, the features were great and it was recommended by a friend who was very satisfied with its use Review Source Sirvan J. Strategy Director Management Consulting Used the software for: 1-2 years ### "Watch out Hubspot " September 19, 2023 4.0 I have a great experience with this product I think in the next 5 years with the right leadership they could be a global contender with many big names. Pros This product provides an all in one solution at a great price point. Their customer service responds almost immediately. Cons The user interface and polish could be improved. I also feel it’s use could be more intuitive. Reason for choosing EngageBay CRM Engagebay offered more bang for the buck. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Hubspot was too limited for what i wanted to spend. Review Source RM Raj M. Software Engineer Financial Services Used the software for: 1-2 years ### "Form integration into our site" March 21, 2024 5.0 Pros I recently encountered an issue while using EngageBay, but I was thoroughly impressed by the exceptional customer care provided by their team. They had a very quick response to the queries and the problem as solved within an hour. Cons While my experience with EngageBay's customer care was excellent, I did encounter a drawback in the form of missing integration documentation. Review Source SH Sean H. Private art dealer Fine Art Used the software for: Less than 6 months ### "User Friendly " September 18, 2023 5.0 Overall I needed to have a way to mass email contacts from my database. This gives me an all-in-one option for managing clients and sending emails Pros I chose Engagebay for its ease of use with the CRM and email marketing and liked that I could have an all-in-one system. It navigates well with my business Gmail account. I love that I can integrate a template into my gmail account. It is also easy to synch a new contact from Gmail into the CRM, Cons I wish it would completely interface with my Gmail account, but you have to have a Gmail business account for that. Otherwise it's pretty perfect Reason for choosing EngageBay CRM It was the least complicated of all of them and the most affordable. Review Source mohammed A. Recruiter Staffing and Recruiting Used the software for: 1-2 years ### "Like the Simplicity of the CRM" March 21, 2024 5.0 Pros I can easily manage my contacts using this tool. It helps me tag them and create different lists so that I can easy email them. I have been using Excel where this process was cumbersome. Cons I like almost all the features of EngageBay but it lack some features while creating templates. It doesn't copy the formatting when we paste the content. Review Source Sudhanshu A. CEO Internet Used the software for: Less than 6 months ### "EngageBay Review" March 22, 2023 5.0 Good Pros Overall Automation, Ease of Use, Customized Landing Pages & pop-ups Cons Pricing are on higher side and no more cons Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing EngageBay CRM Ease of Use and more options Review Source RB Ritam B. Founder Broadcast Media Used the software for: 1-2 years ### "Very Apt for Mid Size Companies" May 25, 2022 4.0 I use not one but 3 accounts of engagebay for 3 different business purposes and maintain over 300K of my contacts there. Imagine how good it would be! Pros I love that Engagebay is a very intuitive UI and simple to use even for beginners. It has all the features that a mid size business or a startup will require. The chat support is the cherry on the cake. Cons The pricing could have been better. After a certain contacts, the pricing becomes too costly. Review Source SG Sumit G. Digital Marketing Manager Information Technology and Services Used the software for: Less than 6 months ### "A Complete and Affordable CRM Solution for Small Businesses" June 12, 2023 5.0 I am very impressed with EngageBay CRM and I would recommend it to anyone who needs a complete and affordable CRM solution for small businesses. It has helped me streamline my work processes, improve my productivity and efficiency, and deliver high-quality results to my clients and stakeholders. It is definitely one of the best tools I have used for CRM. Pros EngageBay CRM is a web-based CRM solution that offers a wide range of features and integrations for various industries and workflows. I like how it allows me to manage my contacts, deals, tasks, appointments, emails, and more from one place, with tools for segmentation, scoring, tracking, automation, and reporting. I can also customize and configure the system to suit my specific needs and preferences, such as creating custom fields, forms, dashboards, and workflows. EngageBay CRM integrates well with other popular applications, such as Gmail, Outlook, Slack, and Salesforce. Cons One thing that I think EngageBay CRM can improve on is the pricing and limitation options. The free plan is very limited, with only 250 contacts and 1,000 branded emails per month. The paid plans are also quite expensive, starting from $14.99 per user per month. The number of contacts, emails, automations, and premium apps are also restricted depending on the plan. I hope they can offer more affordable and flexible plans in the future. Review Source NR Na R. mARKETING Health, Wellness and Fitness Used the software for: 6-12 months ### "We're pleased we made the change to EngageBay " December 15, 2021 5.0 Positive experience. We moved from using multiple platforms for email, sales etc to this one. It worked out a lot cheaper doing this, but also we're more streamlined working across the different teams. Pros It has a lot to offer, from using it to manage sales, to social scheduling to sending email campaigns and reporting. It is a one-stop-shop for all your needs. I can also see that they're constantly working to improve it and add more features which is fab. Their customer service via the chat box is great too, you never have to wait for support, there is always someone on hand. Cons There are some aspects that I struggle with a little bit, such as not being able to check the personalization on an email campaign prior to sending it. The social scheduling side has been a little clunky for me too. Reason for choosing EngageBay CRM Pricing and functionality offerings. Review Source Souvik G. Assistant manager Automotive Used the software for: 6-12 months ### "The New way to perform CRM based functions " October 13, 2023 4.0 my overall experience in terms of customer management and lead conversion has been pretty good with affordable rates in place Pros The interface is pretty smooth , inclusive , easy to adapt and multiple funnel creations with custom values in place Cons I believe there is definitely room for improvement for AI to perform predictive analysis based on the available user data on the data cloud Review Source Talk to a Capterra advisor for free and get results within 15 minutes.