# Page 4 | EngageBay CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is EngageBay CRM the right Sales Enablement solution for you? Explore 907 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178819/EngageBay-Marketing/reviews --- EngageBay CRM 4.7 (907) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of EngageBay CRM ## Showing most helpful reviews Showing 76-100 of 907 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SV Sagar V. Director Marketing and Advertising Used the software for: I used a free trial ### "Best CRM for startups " January 18, 2025 5.0 Pros I like the forms most, it is very simple to create Cons Landing pages need to improve more creative Review Source DC Daniel C. Managing Director Computer Software Used the software for: I used a free trial ### "Great way to find compatible services" December 8, 2024 5.0 Overall, a great way to locate software that is fully integrated with all your business needs Pros It is a great way to locate software exclusively compatible with my business Cons The website could be a bit more dynamic and more accessible... Did I mention I run a website design business ;) Review Source VS Vikram S. Business Head Arts and Crafts Used the software for: 1-2 years ### "Excellent Free Chat System for Boosting Customer Engagement!" August 29, 2024 5.0 EngageBay's free chat system has been a game-changer for our website! It's user-friendly, efficient, and perfectly integrates with our platform. We've noticed a significant improvement in customer engagement and support response times. The customization options are also great, allowing us to tailor the chat experience to match our brand. Highly recommend this tool to anyone looking for a reliable and cost-effective chat solution! Pros EngageBay's free chat system which is a game changer for our website. Cons Mobile app lags sometimes, message delivery takes time sometime that need an improvement. I am using the free version, I hope that is not an issue. Review Source AG Annie G. Virtual Assistant Health, Wellness and Fitness Used the software for: 1-2 years ### "Engagebay 5-star Review" September 12, 2024 5.0 Pretty good. Does what it's supposed to do. Pros Has all necessary features needed, prompt customer support Cons There are few email templates to choose from. Review Source DG Dhruv G. Sr. Business Analyst Information Technology and Services Used the software for: Less than 6 months ### "Great platform for CRM needs" January 6, 2025 5.0 Great platform for CRM needs, the support team is also very quick in responding to any queries. All in all worth the money. Pros Ease of use Quick response of support team in all time zones Cons Fir advanced features, assistance of support team is required, that sometimes becomes a challenge Review Source SS Sharon S. Professor Education Management Used the software for: Less than 6 months ### "Robust CRM for Small Business" April 15, 2025 5.0 Pros EngageBay has been a solid choice for my business. I have been using it for a few months now I and I like the contact management, Email marketing and automations. Cons There are a few minor bugs like delay in the broadcasts and bulk actions. Review Source AS Anuvind S. Engineer Computer & Network Security Used the software for: Less than 6 months ### "Easy to use and affordable " December 21, 2024 4.0 Describe your overall experience with EngageBay CRM Pros One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without a steep learning curve. The affordable pricing makes it an attractive choice for small and medium-sized businesses. Cons The upload limit is a bit restrictive and could definitely be increased to provide more flexibility and accommodate larger files or data, offering a better overall user experience. Review Source WA Wasim A. Marketing Lead Marketing and Advertising Used the software for: 1-2 years ### "EngageBay Experience " November 8, 2024 4.0 It was good & easy to use accuracy was also quite cool Pros CRM dashboard was very good and easy to understand Cons Slowness was one of the issue which we faces Review Source SK Shiva K. Product manager Marketing and Advertising Used the software for: Less than 6 months ### "EngageBay CRM: Comprehensive, Affordable, and User-Friendly" November 14, 2024 5.0 My overall experience with EngageBay CRM has been excellent. It is an affordable yet powerful CRM solution that has helped streamline my business operations. The platform's ease of use, combined with its extensive features, has improved my team's productivity and customer engagement. Pros EngageBay CRM offers a robust set of features at a highly competitive price point. The platform is incredibly user-friendly, making it accessible even for beginners. I was particularly impressed with its all-in-one capabilities, combining CRM, marketing automation, email marketing, and customer support in a single platform Cons Some advanced customization options are limited compared to other high-end CRM . Review Source MS Marcus S. Ceo Computer Software Used the software for: Less than 6 months ### "Fantastic CRM, great value for money" October 16, 2024 5.0 Positive! It's a great, comprehensive and easy to use CRM Pros How comprehensive, easy to use and great value engage bay is. Cons Honestly, I haven't got a negative thing to say about engage bay, it will easily fit the needs and requirements of a lot companies of different sizes. Review Source AC Alicia C. Owner Real Estate Used the software for: Less than 6 months ### "Positive feedback on Engagebay" September 10, 2024 5.0 The service is prompt when you have a question and it is working well at the moment for what we need. Pros Keeps all info in one place, easy to navigate and helpful service! Cons Takes a bit of time to get everything all set up, but this is to be expected. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing EngageBay CRM the price was a lot more reasonable for the size of our company Review Source LK Laurent K. Sales and Marketing Analyst Staffing and Recruiting Used the software for: 1-2 years ### "Wonderful CRM with Outstanding Customer Support" September 3, 2024 5.0 Pros EngageBay is a CRM tool that is worth considering as it offers excellent features, outstanding customer support and very easy to use. Cons I have not found any major issues with the product apart from a few lags here and there Review Source MS Mili S. Assistant Manager - Digital Marketing Marketing and Advertising Used the software for: 6-12 months ### "Incredible Engagebay" August 8, 2024 5.0 It has been an incredible experience. We transitioned to EngageBay from our previous tool, which we used for almost three years. The transition was much simpler, and there's so much more we can accomplish with EngageBay. Pros EngageBay has been an incredible tool for our automation needs. We've been using it for a while now, and it has so much to offer. I'm extremely happy with this tool. Cons The landing page creation sometime is a difficult task as we have to make changes to mobile and dekstop version for all the sections. Switched from [Netcore Email API](https://www.capterra.com/p/147847/Pepipost/) Wanted to get more automation done on several complicated clients. Review Source PA Priscilla A. Product designer Information Technology and Services Used the software for: 1-2 years ### "Excellent " September 23, 2024 5.0 Seamless experience, definitely recommend for anyone that is looking for a seamless experience like mine. Pros I love the interface very straight forward. Cons Nothing, everything was pleasing to the eyes. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Wanted something new and better, for my work. Review Source DW David W. President Accounting Used the software for: Less than 6 months ### "EngageBay - Just What I Was Looking For" August 8, 2024 4.0 Overall I am very pleased with EngageBay. It is the best solution I found for addressing my CRM and marketing campaing needs. Pros 1\. The functionality and flexibility to develop and manage comprehensive marketing campaign management . 2. The ability to create multiple landing pages to support a variety of lead magnets. 3. Very responsive support Cons There really is very little not to like abount EngageBay. There is a learning curve which is not difficult but easy to miss some details early on in the set up and development. Alternatives considered [Kit](https://www.capterra.com/p/175000/ConvertKit/) Reason for choosing EngageBay CRM More flexibility and functionality. EngageBay is a better fit for my needs. Switched from [GrooveFunnels](https://www.capterra.com/p/230282/GrooveFunnels/) Ease of use, better integration of functionality, and more complete. Review Source ST Sohendra T. Digital Marketing Coordinator Information Technology and Services Used the software for: Less than 6 months ### "EngageBay CRM The Perfect Package " December 5, 2024 5.0 All good providing the perfect solution for Email Marketing with bunch of ready template, easy navigation and perfect designs. Pros EngageBay CRM is overall the best bundle or we can say the complete package and Email marketing is way to go partner from EngageBay as of now but the features are offering are unmatched nice designs, ready templates, landing page creator and more at a very affordable price. Cons All is good as of now but they can improve the support. Review Source KS Kellie S. Owner Education Management Used the software for: 1-2 years ### "Happy with service and product" September 25, 2024 5.0 Very good. Used mainly for regular emails to customers. Pros Easy to use. Excellent customer service. Cons I have no real issues with Engagebay CRM. Very happy with it. Review Source AT Arthur T. CEO Information Technology and Services Used the software for: Less than 6 months ### "Great and easy to use starter CRM" March 19, 2025 5.0 Pros Easy to use and pricing model was very generous for the amount of features you get. Cons None, but I do wish the free tier offered a little more to get used to the platform. Review Source AK Andrzej K. owner Media Production Used the software for: I used a free trial ### "Great Tool" October 20, 2024 5.0 i'm just starting and learning, but I see great possibilities Pros marketing automation and sales automation Cons nothing, I'm think it's complex tool suitable for everyone Review Source AF Alexander F. Ceo Mining & Metals Used the software for: Less than 6 months ### "Engage bay review " September 14, 2024 5.0 Superb experience. Easy to use interface Pros Very engaging software. I really enjoyed using this to contact my customers and do promotions Cons Nothing. The overall system was very easy to use and effective Review Source MW Melinda W. Owner Hospitality Used the software for: I used a free trial ### "Amazing customer service. Very helpful and super polite. I've found my CRM home!" September 17, 2024 5.0 Great, quick and thorough customer service with highly competitive rates Pros Amazing customer service. Very helpful and super polite. I've found my CRM home! Cons Nothing as of yet I will update if anything goes wrong. Review Source GB Gavin B. Owner Media Production Used the software for: Less than 6 months ### "Excellent resourse" December 26, 2024 5.0 Has been exactly what I had hoped for when I found it Pros Email tracking - excellent - has done exactly what I needed it to do Cons I have no complaints yet - everything works just like promised Review Source ZT Zbigniew T. CEO Computer Software Used the software for: I used a free trial ### "Nice CRM for not as bad price" September 27, 2024 5.0 Pros Really good pricing for most useful features Cons Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails Review Source PL Phoebe L. CEO Marketing and Advertising Used the software for: 6-12 months ### "Great and affordable CRM" October 17, 2024 5.0 I think it’s a good CRM for anyone that is either starting out or budget conscious. Pros It’s an easy to use an affordable CRM that contains everything we need from automations to analytics and campaigns. Cons The dashboard is probably needing a bit of improving, but aside from that it’s all pretty good Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) It was getting too expensive to use Active Campaign Review Source AS AEROLL S. Digital Project Manager Automotive Used the software for: 1-2 years ### "Engagebay's Support Chat: Reliable and Efficient" June 21, 2024 5.0 Despite this, I highly recommend Engagebay's support chat for anyone looking for reliable and efficient customer service. Their dedication to helping users navigate the platform more than makes up for its current limitations. Pros I've been using Engagebay for our email automation since last year, and their support chat has been incredibly helpful throughout. Every time I've had an issue or needed assistance, the support team responded promptly and provided clear, effective solutions. They have been a great help in ensuring our campaigns run smoothly, and their professionalism and expertise are truly commendable. I highly recommend Engagebay's support chat for anyone looking for reliable and efficient customer service. Cons However, one area where Engagebay could improve is in its automation capabilities. While it covers most basic requirements effectively, there are limitations when it comes to more advanced automation needs. Some specific automation features and customization options are either missing or not as robust as we would like. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.