# Page 6 | EngageBay CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is EngageBay CRM the right Sales Enablement solution for you? Explore 907 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178819/EngageBay-Marketing/reviews --- EngageBay CRM 4.7 (907) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of EngageBay CRM ## Showing most helpful reviews Showing 126-150 of 907 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SC Shayna C. Sales Rep Building Materials Used the software for: Less than 6 months ### "Great CRM!" October 16, 2024 5.0 Great experience with everything to do with this service Pros Ease of use, multiple functions to choose from Cons Having to use with certain frequency to keep account active Review Source AD Alexander D. Marketing Automation Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Great all-in-one tool" July 16, 2024 4.0 i use this tool shortly, but overall i have good experience Pros Easy to use, many possibilities, many features, great customer service Cons missing recommenders, missing consent category Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Review Source VR Verified Reviewer Project Manager Automotive Used the software for: 2+ years ### "Efficient and Straight Forward CRM" June 12, 2024 5.0 Pros Efficient and Straight Forward CRM. Unlike other CRM, it is easy to use but once you get to the automation part, it gets a little not too friendly. Cons I really can't think of any right now. It needs more visibility so more people will use and buy this! Review Source Luis Miguel S. Graphic Designer Sr Design Used the software for: I used a free trial ### "Great Tool... but its not for entrepreneurs" July 31, 2024 5.0 Pros It's easy to use, very intuitive, but you can have the hole experience only if you are a well established company Cons Only the price, because I'm starting, just for that Review Source RC Ryan C. Ceo Design Used the software for: I used a free trial ### "Recommended " November 14, 2024 5.0 Again, it was super easy to use and I recommend it to other people Pros It was easy to set up and use. I found it to be one of the better CRM programs I have used Cons I wasn't quite busy enough to use it to its full potential, but I know I used to to navigate around and check things out Review Source EB Emma B. Marketing Manager Staffing and Recruiting Used the software for: 6-12 months ### "Love the CRM and their customer support" July 5, 2024 5.0 It is a great product that is easy to use with an excellent customer support. It helps me with all my daily activities of creating and sending newsletters. Pros I love the simplicity of the CRM and their customer support. Cons It is a great product and I have not found any issues so far. Review Source BE Bradley E. CEO Media Production Used the software for: 1-2 years ### "Engagebay CRM Review" August 14, 2024 5.0 Great customer service and responded efficiently. Pros Great software for businesses and efficient to use. Cons I would like more one on one training on how to properly execute everything. Review Source BL Brandon L. Owner Management Consulting Used the software for: Less than 6 months ### "Great Value CRM" September 2, 2024 5.0 Easy to use and easy to implement into my business for tracking deals. Pros Very simple and easy to use interface. Good value Cons Free plan could use a larger contact limit Review Source VR Verified Reviewer Accounting clerk Management Consulting Used the software for: 6-12 months ### "Good reviews" June 19, 2024 5.0 Overall, it was a nice experience. I can recommend it to my friends family, and I never thought there is an application like this. I hope you find it good too. Pros The software was good. It creates a fast movement. I love everything about this software. It has a budget friendly app. You may try it or else you’re gonna regret it. Cons There is nothing I don’t like about engagebay CRM. I love everything about it. It has the cheapest price in the market. It also fits my Taste you surely love it too. Review Source Krishna D. Performance Marketing Marketing and Advertising Used the software for: 6-12 months ### "Must have CRM tool for big or small organization." May 19, 2024 5.0 Overall, this tool is easy to implement and use and thanks to their support team which is avl 24/7 to help us. I used the tool during my internship, then I suggested the same to my current organization and hence, that's how we implemented it and now our whole team is using it and loving it. Pros 1\. It's collaborative working environment is so easy to implement and adapt. 2. We don't have to worry about losing our data anymore as all the data is now stored on the cloud. 3. Their server never gets down so our team works any time of the day they want. 4. According to the price, this is the best CRM with all the relevant features as compared to the other alternatives in the market. Cons The users might get lost during their initial days of using this due to their vast featuers but their resource modules are so helpful that they helps them to get back on track. Also, their support team was always there to help us when we got lost using the tool or had any doubts. Review Source PO Pamela O. Sales Distribution Alternative Medicine Used the software for: Less than 6 months ### "True all in one" April 4, 2024 5.0 Really good. Taking time to set up everything initially of course but I know its going to be all worth it once its completed and fine tuned!!!! Pros I can have majority of all my work in a single program. Saves so much time. Cons Wish they had a better type of APP for on the go phones for alerts or quick responses. Reason for choosing EngageBay CRM just simple all in one, can read and track peoples responses to my emails etc, and user friendly software. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Too Expensive & overbearing. I get impatient with I have any trouble setting up and integrating my programs, especially when its expensive! Review Source AS Ankit S. AGENCY Broadcast Media Used the software for: Less than 6 months ### "An impressive collection of tools in a well-thought-out package" August 1, 2024 5.0 All in all, it's been rather enjoyable. It's a very potent platform with a ton of room for growth. Pros How easily the tracking tools and API can be linked together, and how it conjures up all the complex functionality needed in one package while tricking consumers into thinking it's easier than it is. Despite its incredible capabilities, the gadget is simple to operate and basic. Cons Having the ability to delete and then add links, tabs, and menus to items that aren't in use would be convenient. Furthermore, social media marketing is just available on Facebook, Instagram, and Twitter. Really, I would want a far wider range of options. Review Source MA Marie A. Marketing Manager Hospital & Health Care Used the software for: 1-2 years ### "Great HubSpot Alternative!" June 20, 2024 5.0 Pros EngageBay is a great alternative to it’s pricier, more widely known competitor, HubSpot. Cons On several occasions, the data integration got corrupted, which unhinged our database contact lists and tags. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing EngageBay CRM The price, as it was only a fraction of the cost vs. HubSpot. Review Source AC Aaron C. Head of Marketing Construction Used the software for: Less than 6 months ### "One of the most robust CRM in the market" August 1, 2024 5.0 Amazing features with great customer support Pros Great and complete CRM tools, especially the messaging features. Cons The learning curve can become a bit longer if you try to use all the features. Review Source UR Uri R. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "overall, very good for low budget" July 15, 2024 5.0 Pros lots of features, quite simple (most of the time) and has not too bad integrations Cons it's been too much time since I worked with it intensely. the email editor was very basic and we wasted time on copy-pasting from a 3rd part email editor (Stripo) Review Source SW Staffan W. CEO International Trade and Development Used the software for: Less than 6 months ### "Superb Allinoneplatform" May 30, 2024 5.0 so far great support and rather easy to set up, even there are many many features. Canva integration is missing. Pros all features in one platform. Perfect for soloentrepreneurs need only one system Cons no integration with Canva. This is very needed Alternatives considered [Flodesk](https://www.capterra.com/p/207268/Flodesk/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Systeme.io](https://www.capterra.com/p/198994/Systeme/)[Linktree](https://www.capterra.com/p/229171/Linktree/) Reason for choosing EngageBay CRM Price Functionality all in one platform with requested features Switched from [Brevo](https://www.capterra.com/p/132996/brevo/) Brevo is not competitive. Brevo has very very poor backup, all my data was permanently deleted and they could not restore. Pls note Brevo deleted without my permission Review Source CS Chris S. Owner E-Learning Used the software for: Less than 6 months ### "Unmatched technical Support" July 1, 2024 5.0 The tech support has been great! EngageBay is a great program for what the cost is. We are so glad to have found it! Pros The customer service for technical support is unmatched! Cons Our forms on our website seem to sometimes load slowly. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing EngageBay CRM HubSpot is too expensive. I think they quoted us $800/month. Review Source CM Chandra M. Marketing Analyst Staffing and Recruiting Used the software for: 6-12 months ### "Best Automation Software" June 18, 2024 5.0 Pros I like their robust automations that help me automate all the repetitive processes like following up with my clients and creating tasks. Cons It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out. It would be better if they can provide the details of the node where it got failed. Review Source PK Prahlad K. Operations Manager Consumer Goods Used the software for: Less than 6 months ### "Great Platform for CRM & Marketing" July 10, 2024 5.0 Pros Single place for CRM, marketing, helpdesk and many more features. User interface is too good. Cons No cons, it has all the positive features only. Review Source nH neal H. Director Apparel & Fashion Used the software for: Less than 6 months ### "Good Value, loaded with features, quick and responsive support." June 25, 2024 5.0 Overall experience so far is good and would recommend people to look at engagebay before choosing other CRM Pros Good Value, loaded with features, quick and responsive support. Cons At the moment moving from hubspot its just getting used to slightly different ways of set up and doing things but no major negatives currently. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) cost increase to do the things we need to do was too much of a jump vs moving engagebay Review Source SM Shelley M. Director Information Technology and Services Used the software for: I used a free trial ### "Good experience with customer service" October 16, 2024 4.0 It was great and the customer service team were very helpful Pros I like the platform, it's easy to use, and the customer service team are very responsive and helpful. Cons Had trouble with setting up the email template Review Source NG Niraj G. mr Research Used the software for: 6-12 months ### "Using EngageBay has been beneficial for our company." July 1, 2024 5.0 I've had a fantastic overall experience with EngageBay! The program has never caused me any trouble, and if I have a query, the support staff is always kind and responsive. Pros The simplicity of usage of this CRM is its greatest feature. I found it to be simple to use and learn. Cons Some possibilities are better left unexplored, like creating web pages; having additional alternatives while designing the web sites would be helpful. Review Source MH Meredith H. Marketing Manager Medical Devices Used the software for: 2+ years ### "Very pleased" June 6, 2024 5.0 Pros Good value and customer service. I'm impressed. Cons Nothing to add here. I don't have any complaints. Review Source Mariusz K. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Love the simplicity yet powerful." June 11, 2024 5.0 Pros I love the simplicity of setup and use. Previously I used Salesforce. It's very powerful tool, but was too complicated for our nonprofit organization. Cons The knowledge base is for me too general. Doesn't cover more sophisticated issues. You need to submit ticket to get help. Review Source Keith M. Principal Consulting Management Consulting Used the software for: I used a free trial ### "Gret solution" July 17, 2024 5.0 Pros The ease of customisation and set-up was impressive. Cons I haven't used it long enough to find anything that doesn't suit my needs. 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