# peopleHum Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is peopleHum the right Human Resources solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178823/peopleHum/reviews --- peopleHum 4.2 (25) [View alternatives](https://www.capterra.com/p/178823/peopleHum/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of peopleHum Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews Munashe K IT OfficerHuman Resources, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I faced difficulties in navigating all it's functionalities first but as I learnt it, i realized that it is a perfect system because all the many functionalities help in customizing the system to our need.“ December 11, 2025 PL Princesse L Director, Talent and CultureAirlines/Aviation, 201 - 500 employeesUsed the software for: 1-2 years. “Lack of response from the customer support team“ July 15, 2022 NW Neema W Head of People & Change ManagementComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months. “Good so far, still implementing, but really appreciate the support team who are always available to jump on a call and help set up/ troubleshoot.“ July 6, 2022 LT Lokain T Manager - Digital Investment SolutionsFinancial Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Other than the product, the customer service is always available.“ July 15, 2022 GS Graham S Co Founder/DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “If you are looking for an end to end HR solution thats scalable, automated, ahead of the times and very good value for money People Hum is the solution for you -“ April 14, 2021 ## Showing most helpful reviews Showing 1-25 of 25 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Munashe K. IT Officer Human Resources Used the software for: 1-2 years ### "The System of Choice" December 11, 2025 5.0 My experience has been a 5/5. I faced difficulties in navigating all it's functionalities first but as I learnt it, i realized that it is a perfect system because all the many functionalities help in customizing the system to our need. Pros The leave module, Attendance module and as a general employee database. They are the easiest to use among other system I have used . We used peopleHum after having a bad experience with another system and it really changed everything and gave us exactly what we needed. Cons It is not possible to link it with hardware equipment. Example: I would want to link the attendance module with a biometric scanner. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Unreliable, the server usually went off. The support was very poor. Review Source RM Rutendo M. Special Client Liaison Officer Human Resources Used the software for: 6-12 months ### "Peoplehum Review" December 16, 2025 4.0 It has been great so far. The peoplehum team is very efficient and effective when it comes to assisting with any issues. The reports generated are good and I like that you can easily draft your own reports. Pros It is user friendly. The customer service representatives are quite helpful and efficient. There are different options when setting up the system for the our clients which is great because the clients have different ways of operating. Cons There is a lot of information in terms of setting the system that is not readily available. This is quite frustrating if you are already live and employees are using the system. Some of the module options and terminology in the system is not well explained, it becomes more of a guesing game when setting up. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Sage HR](https://www.capterra.com/p/128705/SageHR/) Reason for choosing peopleHum It had the functions that our clients needed. It was user friendly. Review Source VR Verified Reviewer Director Luxury Goods & Jewelry Used the software for: 6-12 months ### "Unethical company: Wont RECOMMEND! " October 3, 2020 1.0 Our association with PeopleHum was for a brief one year. When we signed our agreement there were multiple commitments promised by them which they did not deliver even after one year and during the course of our association there were many situations where their team was incompetent to solve problem, where our team provided a solution and still, they could not deliver. They were too keen to push us to their new user pricing by either leveraging our employee data or by sending email threats. Pros One of the features that was interesting was Employee recognition Cons The Measure performance feature was not upto the mark. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[greytHR](https://www.capterra.com/p/150850/greytHR/) Review Source LF Luis F. CEO Computer Software Used the software for: 6-12 months ### "Awesome Human & Performance Platform" March 23, 2021 5.0 Awesome, you can setup and running in a couple of weeks Pros The employee experience focus on task and productivity Cons Variable compensation Module is missing, and improve the development proccess Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing peopleHum They Local service in México and the flexibility of the team Switched from [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Cost and functionality Review Source Rudo Stefanie N. Senior Associate Law Practice Used the software for: 6-12 months ### "Great Job, peopleHum Team" July 9, 2022 5.0 Pros Leaver tracking made so much easier and clear accountability on work attendance Cons Nothing as yet. We are still learning and expanding use of the software options Alternatives considered [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing peopleHum Functionality and cost Switched from [AssessTEAM](https://www.capterra.com/p/153662/AssessTEAM-Employee-evaluation-on-the-cloud/) Assess Team was too complicated and limited functionality Review Source NR Nirmal R. Manager - IT Projects Retail Used the software for: 1-2 years ### "vpcl" July 21, 2022 4.0 It was like I was testing the product for them however the market understand is require by the product team. User manuals and testing guides should be available from day one, support needs a lot of improvement because of time difference. System is overall good and can be made better. Pros features are good but need more understanding of the market where the customer is coming from. Cons Too much bugs like testing, something that should be tested before releasing the product. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Reason for choosing peopleHum Not user friendly Switched from [MYOB PayGlobal](https://www.capterra.com/p/254590/MYOB-PayGlobal/) Looking for a better product and for easy access. Review Source GS Graham S. Co Founder/Director Information Technology and Services Used the software for: 6-12 months ### "WE Capital Groups Review of a must have HR solution" April 14, 2021 5.0 The solution is easy to use, covered off all of our requirements, the staff are friendly nothing was to much trouble, they are knowledgeable and able to answer all of our question, they are quick to respond to emails in fact the whole process is covered off in a timely manner. Pros If you are looking for an end to end HR solution thats scalable, automated, ahead of the times and very good value for money People Hum is the solution for you - The solution is easy to use, implementation is quick, support time are fast, employees will love using it, it's control at your finger tips. Cons The solution does not have any cons apart from we did not find it sooner. Review Source NL Nikita L. Human Resources & Payroll Officer Investment Management Used the software for: 6-12 months ### "Overall Utilization of PeopleHum " July 10, 2022 3.0 \-Digitalization -Friendly User Interface -Fast and convenient-assessed via mobile apps Pros \-Attendance is very fast and easy to track -Employee profile is quite detailed with the information required -Easy the manage the HR matters such as recognition, voice, appreciation & announcements -Considering the nature of our organisation, allows to post vacancies with proper clartiy. Cons \-Performance management is not aligned to the meet and expectation of business -Payroll is not integrated within PeopleHum, we use separate payroll system to facilitate for the payroll in line to attendance record Review Source JD Johannes D. CEO Information Technology and Services Used the software for: Less than 6 months ### "The Partner Perspective of peopleHum" April 14, 2021 5.0 As consultant and training for Digital Transformation in Europe, I get a lot of questions about HCM suites. That can be startups which find themselves with a fast growing workforce, or multinationals which need to consolidate a bundle of solutions into an integrated platform, and basically everything in between. The team of peopleHum matches the suite: there is not a standard answer and there is not a standard process. You will see that in the way they build their solutions, and in the way that they treat their customers. You are special, your processes are special, and most of all, your people are special! Pros peopleHum managed to develop a HCM suite which is conversational in its usage, covers all critical processes in Human Capital Management, and supports every user in the organization in an understandable way. The feedback I enjoyed the most is "this is how I work" where with many other solutions the users have the feeling that they have to adjust their workflow to the system. Cons The sneak-preview of the roadmap covers my concerns and those of my customers. Reason for choosing peopleHum As consultant and coach, I put the cards on the table for my clients. These are the options, these are the weaknesses, and these are the opportunities. My clients decide, and I am pleased that my clients decide to go with peopleHum. The feedback I get from my clients about peopleHum is a wonderful mix of high quality solutions, customer friendly organization, and a team that understands the business challenges. Isn't that what Human Resource Management is all about? Review Source Vijayashree V. Founder Management Consulting Used the software for: Less than 6 months ### "Highly Human Centric - One Stop - Hire to Retire - Talent Management Platform for Brands !" November 26, 2020 5.0 peopleHum is a Highly User Friendly. Human Centric - One Stop - Hire to Retire - Talent Management Platform for Brands ! I recommend Startups to Large Enterprises, Organization across sizes and industries to adopt / migrate to peopleHum. Pros The Look & Feel, Ease of Use, Simplicity, Robustness, Scalability. A few of the Awesome Features: 1. Every day measure of Happiness/Emotional Quotient of Employees. Great for Employee Engagement & Measuring Alignment. 2. Holistic Performance Management. Integrating OKRs, KRAs, KPIs, Balanced Scorecard, MBOs 3. Succession Planning 4. 9 Box Talent Grid. 5. And more. Cons Nothing at the moment. It's a brilliant human centric design. Review Source JN Josemaria N. Founder Human Resources Used the software for: 2+ years ### "The Most Progressive Software + Best PMS Solution" July 11, 2022 5.0 Pros Ease of implementation and deployment Perform - for Performance Management + OKR Module Employee Self Service Ease of setup using the org settings feature Mobile App Easy integration Cons Limited Job Boards integrations - slow down job adverts The Hire Module is built for process but limited in user experience (it has improved significantly though) Analytics & Insights are still a long way to go. Reason for choosing peopleHum Cost-effectiveness Value for money The Perform Module (performance management) Review Source KM Kwame M. Chief Executive Officer Information Technology and Services Used the software for: Less than 6 months ### "Best mid-large size Human Capital Management Software" March 25, 2021 5.0 Exceptionally good experience. Pros Feature-rich platform with an easy on the eye "look & feel". Employees learning curve and ease of adoption is guaranteed. It cures the headache of having multiple systems for Human Capital Management with a centralised system thereby saving effort and money to concentrate on core duties. It is very configurable so there is ample room to setup exactly how a company policy dictates Above all the support from the peopleHum team is super Cons As good as peopleHum is, a few additional reports would be good. Review Source NW Neema W. Head of People & Change Management Computer Software Used the software for: Less than 6 months ### "Robust System" July 6, 2022 4.0 Good so far, still implementing, but really appreciate the support team who are always available to jump on a call and help set up/ troubleshoot. Pros You can do so much with the system! All your People Ops processes in one place Cons The steep learning curve, you could easily end up missing on how much you can do with it because of how much time it takes to learn everything the platform/ system has to offer. It would help to make the system more user-friendly/easily adaptable. I feel I always need help to figure out very basic process that should be intuitive and not need support. Reason for choosing peopleHum The robustness of the product and the cost Review Source YJ Yewande J. Head, People and Culture Computer Software Used the software for: 6-12 months ### "Recommended" July 13, 2022 4.0 Very good. Easy to use, Good customer service experience as well Pros Engage, Perform ,Manage and self service.module Cons The Hiring Module can be improved on. That's all Reason for choosing peopleHum Features, ease of use, self service, pricing Switched from [Freshteam](https://www.capterra.com/p/166825/Freshteam/) It didn't have the Performance Management module which was a priority to us Review Source FD Fope D. Head, People & Culture Education Management Used the software for: 6-12 months ### "Peoplehum, the easy to use and employee engagement HRIS Platform" August 4, 2022 5.0 The experience has been great with excellent customer support. I love how peoplehum is easy to use and prioritise employee engagement and experience Pros I love everything about peoplehum but i love the perform Module alot because it is detailed and allows us to measure what matters. Cons There are a few features that can be added to the existing modules that addresses some use cases. I have given some feedback to \[SENSITIVE CONTENT\] my support person. The pulse survey doesn't seem to be working except I am missing something. Review Source PL Princesse L. Director, Talent and Culture Airlines/Aviation Used the software for: 1-2 years ### "It does the job...." July 15, 2022 3.0 Pros It does the job for a start-up that is growing. In the beginning, there was a willingness to help new users and look into issues and solve them quickly. Cons \- Lack of response from the customer support team - Not able to detect issues within the platform easily - Few processes are not well thought out, and not as progressive as they should be - Onboarding was not smooth Review Source WS Will S. VP Technology Information Technology and Services Used the software for: Less than 6 months ### "Great company with excellent support structure and wonderful employees" April 14, 2021 4.0 My overall experience has been positive, especially the team who really went out of their way to ensure our success. I fully expect the product's evolution to continue as the PH team enhances its feature set. Pros PH is generally easy to use with tons of features. The new implementation was pretty smooth with excellent support from the CS team. Cons I wish the system was more customizable to our specific needs but the team does an excellent job catering or finding solutions to our needs. Wishlist: Workflows that automate HR processes! Reason for choosing peopleHum We love to support the start-up community and work with talented people. The team at PH really understands the industry and provides solutions to fit your needs. The price point was excellent, certainly worth exploring the platform as a top-tier option. Review Source LT Lokain T. Manager - Digital Investment Solutions Financial Services Used the software for: 6-12 months ### "Feedback from SBIMF" July 15, 2022 4.0 Pros The UI - its very intuitive and done neatly. Fairly simple for daily tasks such as Clockin-Clockout, Timesheets and Project Management. Other than the product, the customer service is always available. Cons Certain missing views that could have been very helpful in terms of projects, approvals, etc Review Source Amit M. Director Human Resources Used the software for: I used a free trial ### "Helpful for recruiter " December 12, 2019 3.0 Pros It has ease of use and really helpful for recruiter Cons But still missing some useful features which can be very useful Review Source AA Ardy A. CEO Automotive Used the software for: 1-2 years ### "Effective and Efficient" February 24, 2021 5.0 Pros As a growing startup, we need to track our employees, especially the crucial process from hiring to onboarding. PeopleHum provides the tools that we need to effectively monitor the process at every stages. Simple to implement and satisfy our need. Cons As the early implementer we have some minor challenges, but as we go along the features are properly improved to satisfy our needs. Review Source SA Sori A. HR Services Executive Real Estate Used the software for: Less than 6 months ### "User Friendly - Easy to implement - One stop shop for HR services" March 12, 2021 4.0 Pros peopleHum is a user-friendly HRIS with a great ESS experience. Our employees love the convenience of applying for leave at the push of a button! Hiring managers are delighted to have a one-stop-shop for all recruitment activities! We can now translate our talent management strategies into action through people Hum's Hire, Engage and Perform modules! The people Hum team is responsive and friendly. They have journeyed with us thru the implementation to months after. Whenever we have an issue, they sort it out quickly and effectively! They are open to feedback and suggested improvements Highly recommended! Cons None so far. It has been a great experience! Review Source OE Omar E. Chief Executive Officer Hospital & Health Care Used the software for: Less than 6 months ### ""In terms of HCM - Human Capital Management it has everything"" April 15, 2021 5.0 Pros The most important is that it has, in terms of HCM - human capital management, it has everything or the main core things that people look at, like attendance, vacation management, performance, employee engagement, survey. So in other words, all the other add-ons we were looking at, they were all in one place. Cons To be fair, I will put the grade on how it is now, not how we see it because, everyday things are improving and lots of features are adding, and I'm looking for more and more new features to try them. We know the pipelines, so it will be unfair to grade the future with what we see. So now we are around seven over ten. Review Source RS Reena S. HR Food & Beverages Used the software for: Less than 6 months ### "Awesome Platform" July 11, 2022 5.0 Pros Easy to use software and quite self explanatory Cons Payroll is missing but it can be integrated Review Source DP Deena P. Director - HR Marketing and Advertising Used the software for: Less than 6 months ### "Review" July 7, 2022 3.0 Pros The software makes my life easier in terms of managing the data of my team. the customer support is fast and reliable. Cons There are a few glitches on the software, but they get resolved quickly once a ticket is raised. Review Source AK Ananya K. Sales Information Technology and Services Used the software for: Less than 6 months ### "User review" August 11, 2021 5.0 Pros It's very easy to use and also has many features to explore & store data. Cons Nothing as such, my experience has been good so far. 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