---
title: "Jove Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Jove the right Law Practice Management solution for you? Explore 73 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/178827/GrowPath/reviews/"
page_type: "reviews"
language: "en"
---

Jove

4.6 (73)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated February 16th, 2026

# Reviews of Jove

Ease of use

4.5

Customer Service

4.6

## Pros and Cons in Reviews

AR

Ansuman R

Ecom RetailRetail, 201 - 500 employeesUsed the software for: 1-2 years.

“Everything is organized in one place, which saves me time.“

July 21, 2026

IR

Iliana R

ParalegalLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years.

“For our area of practice, I don't like that we are unable to search a matter by an address or parcel number.“

June 12, 2024

AR

Ansuman R

Ecom RetailRetail, 201 - 500 employeesUsed the software for: 1-2 years.

“I've been using Jove for managing cases and documents, and it's been easy to use.“

July 21, 2026

CM

Cooper M

AttorneyLaw Practice, 51 - 200 employeesUsed the software for: Less than 6 months.

“Not being able to search by Claim number in the main search bar as we get emails from adjusters all the time with only their claim number.“

March 15, 2023

AR

Ansuman R

Ecom RetailRetail, 201 - 500 employeesUsed the software for: 1-2 years.

“I also like how simple it is to find client information when I need it.“

July 21, 2026

LT

LIsa T

BookkeeperLaw Practice, 11 - 50 employeesUsed the software for: More than 2 years.

“That you cannot see all the client case manager/PL information when you are just trying to quick search, you actually have to click into the case to see this information.“

March 9, 2023

TH

Tracy H

Firm AdministratorLegal Services, 11 - 50 employeesUsed the software for: 6-12 months.

“GrowPath has increased the firm's ability to manage production from a birdseye view without sacrificing what the legal teams need on a day-to-basis to manage a client's case.“

March 9, 2023

IJ

Isaiah J

AttorneyLegal Services, 2 - 10 employeesUsed the software for: 1-2 years.

“I have yet to integrate my files into GrowPath because of the confusion I have the manner that GrowPath organizes its documents.“

March 9, 2023

## Showing most helpful reviews

Showing 1-25 of 73 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jeremy S. M.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Amazing Case Management Software"

September 24, 2018

5.0

GrowPath helped identify and eliminate internal induced delays. I can't imagine ever going back to our old case software management after using this program.

Pros

This software improves efficiency and allows us to evaluate data to determine where we can improve and cut costs. The ability to send and receive client text messages that are automatically posted to the case is a big time saver.

Cons

There were some growing pains the first few weeks when we transitioned from a popular case management software to GrowPath, but this was really our Firm learning how to use something new. No real complaints.

Review Source

PL

Phoebe L.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "GrowPath Product Review"

March 9, 2023

4.0

Overall, the product has a lot of features that can be helpful.

Pros

I like the notes section and that I'm able to save emails to the Notes section quite easily.

Cons

Probably the Calendar "event," section is the item I have the most issues with.

Review Source

Response from Jove

March 16, 2023

Hi Phoebe, Thank you for your review, as this ensures we continue improving our product for our customers. Our product team did inform me that a calendar enhancement will be coming soon, please reach out to your customer success representative for additional details so we can set that up for you.

KW

Kathy W.  
paralegal case manager  
Law Practice  
Used the software for: 6-12 months

### "A Paralegal Case Manager Review"

March 15, 2023

3.0

I am still trying to get used to the software. As mentioned above, there seems to be a lot more steps involved in completing a task, taking up more valuable time to complete my work.

Pros

Satellite questionnaire. I honestly cannot think of anything else that I especially like.

Cons

search method, too many steps involved to do a task

Review Source

Response from Jove

March 16, 2023

Hi Kathy, Thank you for your feedback! Tasks can be completed with a single click either from the home page or within an individual matter. If any additional assistance is needed please reach out to your customer success representative.

ME

Melissa E.  
Marketing Specialist, Paralegal & VA Disability Advocate  
Law Practice  
Used the software for: 1-2 years

### "GP does it ALL!"

February 7, 2022

4.0

I feel like GP has improved both client communication & inner-office communication, and it being web-based really helped during quarantine (and on-going remote work days).

Pros

the data import from our previous software was pretty seamless! Also, they provided some great training to our entire staff.

Cons

it's always difficult to start using a new software program when you've spent years working in a different one. however, the transition has been painless for the most part!

Review Source

IJ

Isaiah J.  
Attorney  
Legal Services  
Used the software for: 1-2 years

### "GrowPath helped me grow."

March 9, 2023

4.0

GrowPath has helped me scale my law firm. I feel confident that GrowPath provides the key indicators I need to not only manage the law practice as a whole, but also ensure that each of my individual clients receive quality representation.

Pros

GrowPath's homepage is a great place to start each day as I can take a quick look at my tasks, my team's tasks, and outstanding task's in the matter of minutes. From there, GrowPath makes it easy to jump into and out of individual cases to evaluate a case's progression. In addition, GrowPath's helps our team communicate very effectively not only within individual cases, but also with specific tasks within a specific case.

Cons

The organization of documents is confusing. I have yet to integrate my files into GrowPath because of the confusion I have the manner that GrowPath organizes its documents.

Reason for choosing Jove

Because of the task management.

Review Source

Response from Jove

March 16, 2023

Hi Isaiah, Thank you for your review! GrowPath now offers integration with your Office 365 account including OneDrive. The integration will allow you to open and edit documents directly from either GrowPath or OneDrive without the need to download and re-upload files. You will also get the ability to share files via shared link, and have collaborative real-time editing, and have revision control. Please reach out to us directly and we'll be happy show you how to utilize this feature.

YR

Yolanda R.  
Training and Communications Coach  
Legal Services  
Used the software for: 2+ years

### "5-Star Case Management for Law Firms"

June 12, 2024

5.0

GrowPath has been instrumental in ensuring that The Law Offices of James Scott Farrin has the software and tools to facilitate top-notch legal services to clients who need our legal care. GrowPath's features help our law firm to sustain the well-oiled machine that we are.

Pros

The organizational features are top-notch and help move cases quickly.

Cons

When they took away the feature that allowed you to hover over staff initials in the case notes to see the name of the person who wrote the note.

Review Source

TQ

Thomas Q.  
Business Development Officer  
Law Practice  
Used the software for: 2+ years

### "Easy Workflow Management"

June 12, 2024

5.0

GrowPath is a terrific tool that facilitates effective and accurate communication with our potential clients.

Pros

I like that I can see what clients need contact and why which is instrumental in planning my day.

Cons

The text feature has limited characters which can make texting more challenging than necessary.

Review Source

GA

Greg A.  
Administrative Marketing Manager  
Law Practice  
Used the software for: 2+ years

### "Powerful, Flexible Case Management Software - That's GrowPath!"

June 11, 2024

5.0

Pros

Power & Flexibility. It's so intuitive, it really flattens the learning curve.

Cons

Just one really. When using the search function, if you use the browser to go back, it resets the search filters that you previously selected. I believe that can be customized by the software team.

Review Source

mS

mathew S.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "Amazing pece of tech. "

September 1, 2021

5.0

Great experience, I adapted to it in a matter of days and have loved it ever since.

Pros

The thing I like the most about GrowPath is that it was made and tested by legal Professionals for legal professionals. In my career I have used different softwares for managing Restaurants, Hotel chains and judicial settings. None of those have come close to the precission and practicality of GrowPath, this is because they wee not developed by the end user. GrowPath is made and tested to perfection by professionals in the legal field, this really changes everything.

Cons

Customization, I would like more options to make my dashboard my own. This is only cosmetic and probably on the pipeline.

Review Source

CR

Clarissa R.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Middle of the Road"

March 10, 2023

3.0

Pros

Notes in GP are great, especially with being able to tag staff on the file

Cons

Document saving is terribe. If you save a document to GP that later needs to be changed, you have to download the document, make your changes, save them, and then upload the new document to growpath, at which point you then have two versions of the same document. This is terrible.

Review Source

Response from Jove

March 15, 2023

Hi Clarissa, Thank you for your review of our software. Regarding your feedback on document management, GrowPath now offers integration with your Office 365 account including OneDrive. The integration will allow you to open and edit documents directly from either GrowPath or OneDrive without the need to download and re-upload files. You will also get the ability to share files via a link, and have collaborative real-time editing, and have revision control. Please reach out to us directly and we'll be happy show you how to utilize this feature.

SF

Stacy F.  
Litigation paralegal  
Law Practice  
Used the software for: 2+ years

### "Grade A cloud based case management system"

March 15, 2023

5.0

Helping injured clients through the litigation process and Growpath makes that a bit easier.

Pros

I love the texting feature and being able to post emails with documents directly into the documents section. Ease of use. Love the notes section that you can type a great deal. I use the notes section every day. I also like the feature of being able to merge documents easily and quickly.

Cons

Sometimes you have to wait for the system to update (sometimes get a red message that it is trying to contact the server and at times it is slow.

Review Source

KB

Kelli B.  
Intake Specialist  
Law Practice  
Used the software for: 1-2 years

### "Quick and easy access to overall case info"

April 14, 2023

5.0

Pros

This product allows for information on a case to be easily accessed, which is great when trying to assist clients or answer specific questions for them!

Cons

I don't have the need to access all of the features of GrowPath, so I can only say that, in my job capacity, it works great.

Review Source

CB

Chris B.  
Associate Attorney, Litigation  
Law Practice  
Used the software for: 2+ years

### "Intuitive, easy to use"

August 11, 2021

5.0

Very functional and intuitive solution.

Pros

Lots of great functions, integrates well with Outlook and probably other e-mail programs, very easy to use for cases with one plaintiff/claimant and finite numbers of claimants/plaintiffs. Excellent analytics to monitor personal productivity and office-wide productivity.

Cons

Only real downside for me is that it is not a complete and comprehensive file-management solution. Must use firm's server for all but the simplest cases. That said, GrowPath is useful for file management about 80% of the time even in the most complex cases.

Review Source

HR

Heather R.  
Medical records Supervisor  
Legal Services  
Used the software for: 1-2 years

### "Great tracking system "

March 9, 2023

5.0

Pros

Customized notes, great case tracker and easy to navigate.

Cons

Report to track medical demands and files have all requests completed reports.

Review Source

Response from Jove

March 16, 2023

Hi Heather, Thank you for your review! From your description it sounds like these issues could be easily addressed using our matter trackers. Please reach out to us for additional information.

PH

Pam H.  
Paralegal  
Law Practice  
Used the software for: 6-12 months

### "Review"

March 9, 2023

4.0

My employer has GP and it was not my decision to change to this. Our prior program was much more efficient and much more easier to navigate.

Pros

Being able to make phone calls, texting and emailing.

Cons

When reviewing any client case you have to click many many times to navigate the opening of the appropriate screen to view. Time consuming, especially when you have someone on the phone and trying to navigate a case. Print is too small. There is a lot of empty space that could be utilized. Needs a lot of fine tuning.

Review Source

Response from Jove

March 16, 2023

Hi Pam, Thank you for your feedback! Most of the items mentioned seemed to be centered around user experience, there are some configurations that you can do at a user level that may make your experience more comfortable.

GT

Gabe T.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Whole Case at a Glance "

December 10, 2021

5.0

It is excellent.

Pros

I like that I can see all the pertinent information about a case in a quick glance.

Cons

The software is good but is dependent on staff to input the information correctly.

Review Source

TG

Tiffany G.  
Case Manager  
Legal Services  
Used the software for: 6-12 months

### "Easy to Navigate"

March 9, 2023

4.0

It's my favorite case management system I've ever used.

Pros

I love the notes section and the ease of use. Very user friendly. There's a place for everything!

Cons

I wish I could copy documents from one file to a companion easier.

Review Source

NH

NicoleH H.  
paralegal  
Law Practice  
Used the software for: 2+ years

### "Great, user friendly, legal software"

September 10, 2021

5.0

Great, Love it. Impressive software constantly updating to be made better

Pros

Coming from working on Needles, GrowPath is easy to learn and the interface is lovely.

Cons

Sometimes adding ledger entries or clicking into things is a little delayed, as opposed to instant but its not a big deal.

Review Source

PC

Pamela C.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "GP Review"

September 27, 2018

5.0

GrowPath has saved me a tremendous amount of time especially in merging documents. Also the ability to send e-mails and texts to the assigned attorneys and/or clients from their home screen is very valuable (along with the fact that those are saved to the case without having to cut and paste). The program was easy to learn and navigate.

Pros

Ease of accessing information in a case- able to do so on one page (no moving between tabs for information) Ease in merging documents Home screen - Reminders Ability to save e-mails and the attachments to the case

Cons

No reference manual Would like to mark notes as "important" if there is a possibility that it would be referenced at at later date

Review Source

JM

Jamie M.  
VP, Client Services  
Management Consulting  
Used the software for: 6-12 months

### "Take Control of Your Caseload"

March 21, 2023

5.0

The team at GrowPath is always professional and responsive. The founders are practicing attorneys and understand the business inside and out.

Pros

Easily integrates with cloud providers and other 3rd party tools. We love the Buzzwords feature and Matter Trackers. The dynamic scoring and dashboard makes life easier and our firm more efficient as well.

Cons

Haven't found anything to dislike yet. I highly recommend GrowPath to firms that want to succeed.

Review Source

EH

Eric H.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Huge advance in case management software"

September 27, 2018

5.0

Pros

Functionality, ease of use, adaptability. Because it is cloud-based the platform is accessible anywhere.

Cons

That I didn't have it sooner! The platform is a significant improvement for handling cases in a volume environment.

Review Source

KN

Kim N.  
Paralegal  
Legal Services  
Used the software for: Less than 6 months

### "Great Case Management"

March 9, 2023

5.0

Pros

Integration was very easy to do and it's very easy to use.

Cons

Some stuff can be approved such as "how-to's.

Review Source

AP

Andrew P.  
Senior SEO Analyst  
Law Practice  
Used the software for: 1-2 years

### "Understand Marketing Impact With GrowPath"

September 2, 2021

5.0

As a marketer, I use GrowPath to look at leads and whether our firm turned them into cases.

Pros

The notes on each case are all in one place, so it's easy to identify a client's first point of contact with the firm. The reporting component gives visual marketing data which is great to digest and make decisions from.

Cons

Some of the tricks of the software can take a little while to get used to like the search function needing the last name and then the first name entered.

Review Source

VC

Verdesia C.  
Social security rep  
Legal Services  
Used the software for: 6-12 months

### "Growpath review"

March 9, 2023

5.0

Great overall experience

Pros

Its a easy product to use. Simple to navigate

Cons

There are a lot of clicks of the button to preform an action or task.

Review Source

AR

Ansuman R.  
Ecom Retail  
Retail  
Used the software for: 1-2 years

### "Good Platform with Strong Case and Document Management"

July 21, 2026

5.0

Overall, I've had a good experience with Jove. It has made managing cases and documents much easier, and the interface is straightforward. It's a reliable platform that offers good value, and I'd recommend it to anyone looking for a case management solution

Pros

I've been using Jove for managing cases and documents, and it's been easy to use. Everything is organized in one place, which saves me time. I also like how simple it is to find client information when I need it.

Cons

I think the reporting could be better, and I'd like to see more customization options. Sometimes it takes a few extra clicks to complete certain tasks.

Review Source

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