Wherewolf

Wherewolf


5 / 5
5 reviews

Who Uses This Software?

All businesses that use paper check-in and waivers in their operations.


Average Ratings

5 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $59.00/month
  • Pricing Details
    Wherewolf Lite starts at $59 per month with a one-off set up fee.
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Wherewolf
  • www.getwherewolf.com/
  • Founded 2013
  • New Zealand

About Wherewolf

The App for Adventure Tourism Operators. Creating visually stunning digital waiver apps with all guest records stored securely in the Cloud. Built-in analytical tools to interpret your guest data and gain insights for smarter business planning and strategic marketing, with a suite of guest management tools and automated emails. Capture liability waivers ahead of time or on-site. Based in Queenstown, New Zealand we are trusted by hundreds of operators around the world.


Wherewolf Features

  • Customizable Templates
  • Data Export
  • Online Signing
  • QR Codes
  • Searchable Database
  • Status Tracking
  • Waiver Kiosk

Wherewolf Reviews Recently Reviewed!


Great Product - My customers love the unquie checkin + makes our front desk and vans look slick!!

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of data information that I now have accesss to - plus no more photocopied forms all over my checkin and vans :)

Cons: It's just a pitty it can't self drive the Wine tours van as well - maybe in the future ha ha .

There's not much to not like about it - its really slick.

Overall: Fantastic idea and great systems - it has changed the way we look at gathering customer info for the better moving forward. Its been a game changer for our Tours and I feel has been a key part in helping us jump ahead of our other competitiors for sure.

We Love Using Wherewolf!

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Wherewolf has made our check in process so much quicker. It's more efficient, there are less mistakes and it's easy for the guests to use. It gathers a lot of useful information and has eliminated our need manually enter the data.

Cons: It was a bit of an investment up front, with the set up fee and having to purchase the ipads, but it is WELL worth it in the long run.

Overall: We are really happy we decided to start using Wherewolf and we'd highly recommend it to everyone.

Useful for Collecting Customer Info

Sep 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy for customers to use and easy data capture that doesn't require staff time

Cons: Cost and having to request changes to our information rather than being able to update it ourselves

Overall: Overall our experience has been positive but I don't think we are using the data collected anywhere near it's full potential yet. Maybe some guidance and suggestions on how to do this via email newsletters from Wherewolf would be useful. Or if this is being done I have missed them!

Saves on paperwork!

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It looks professional to guests. Captures lots of customer information for marketing use.

Cons: The customer & technical support is fantastic but the cost to make small changes is a little high. Maybe one annual, limited change, (ie photos, some wording) included in subscription would be welcomed.

Overall: We have saved so much paperwork, printing and filing - we haven't looked back and would highly recommend to anyone.

Great App

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The support is 2nd to none, it is the main selling point. The ease and functionality of the app is exactly what we need, and it's so so simple.

Cons: We always need to see the signature on our app, it takes several clicks to get it, not a major con but does take time up.

Overall: Always fantastic