# Wherewolf Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Wherewolf Software - reviews, pricing plans, popular comparisons to other Waiver products and more.

Source: https://www.capterra.com/p/178859/Wherewolf

---

# 

 Wherewolf Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Wherewolf

## What is Wherewolf?

Wherewolf is the all-in-one digital waiver solution for tour and activity operators, combining guest management and marketing tools to drive business growth. Deliver an exceptional guest experience with fully customizable branded waivers. Compatible with any device, waivers can be completed in advance via email and SMS automation, freeing up staff and ensuring a seamless check-in. Capture valuable guest data to automate SMS follow-ups and targeted email campaigns to generate reviews and drive repeat business—all within the Wherewolf platform. —all within the Wherewolf platform. With smart integrations and powerful analytics, operators can make data-driven decisions to boost marketing effectiveness and drive business growth

## What is Wherewolf used for?

[Waiver](https://www.capterra.com/waiver-software/)[Digital Signature](https://www.capterra.com/digital-signature-software/)[Form Builder](https://www.capterra.com/form-builder-software/)

Overall rating

Based on 42 user reviews

Reviews sentiment

Positive

93%

Neutral

2%

Negative

5%

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Wherewolf alternatives

Highest Rated

[5.0 (5)](https://www.capterra.com/p/112513/Party-Center-Software/#reviews)

Starting price

Contact vendor for pricing

[4.2 (144)](https://www.capterra.com/p/164715/ROLLER/reviews/)

Starting price

Contact vendor for pricing

[4.9 (11)](https://www.capterra.com/p/10018718/VenueSumo/reviews/)

Starting price

$300.00

Per User, Per Month

[4.5 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/)

Starting price

$225.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/178859/Wherewolf/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Branding

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Online Signing

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Allow users to sign documents or contracts online

Registration Management

3.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Customizable Templates

3.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Mobile Signature Capture

3.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Capture signatures via mobile devices

Document Management

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Wherewolf 28 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A way for institutions and businesses to check the age of their customers/clients.

Application programming interface that allows for integration with other systems/databases

Capability of a software or system to make decisions and perform actions based on specified conditions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Access software remotely via mobile devices

Capture signatures via mobile devices

Manage and support multiple locations

Ability of websites, web applications, or mobile applications to function without an active internet connection

Allow users to sign documents or contracts online

Capture photos for any type of use case

Matrix barcode that stores information

Receive data and information in real time

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

A collection of records that can be retrieved based on specific queries

Securely stores data to prevent data loss or breaches

Create and design custom email signatures

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Set up computers on location to help users sign waivers on-site

Features

4.4 (42)

4.4

Based on 42 reviews

## Pricing

Value for money

4.4 (31)

### Starting price

Free trial  
available

Value for money

4.4 (31)

4.4

Based on 31 reviews

## Integrations

[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[

Xola](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/)[

Rezdy](https://www.capterra.com/p/122690/Rezdy/)[

Bookeo](https://www.capterra.com/p/117299/Bookeo/)[

WaveRez](https://www.capterra.com/p/220028/WaveRez/)[

Fotaflo](https://www.capterra.com/p/219067/Fotaflo/)

## Support, customer service and training options

Customer Service

4.5 (32)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (32)

4.5

Based on 32 reviews

## User reviews

Overall rating

4.5

Based on 42 reviews

Filter by rating

5(26)

4(13)

3(1)

2(1)

1(1)

Mentioned topic

Sorted by most recent

CW

Cassandra W.

Office Manager

Leisure, Travel & Tourism

### "Wherewolf is awesome!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 5, 2024

Incredibly simple and straightforward. Getting it set up and live was quick and easy.

Pros

The simplicity of the program. No problems integrating into our FareHarbor booking system and all the waivers transfer within seconds to the reservation it is connected to. Questions are answered quickly and any small problems we have encountered have been resolved essentially the same day. So glad we switched from the other program we were using, Wherewolf suits out business needs much better.

Cons

Some of the options could be highlighted better for less customer confusion. Example: When selecting weight in pounds or kilograms, it looks like the other is selected from what you would like to choose.

Switched from

[Smartwaiver](https://www.capterra.com/p/168238/Smartwaiver/)

Product was not meeting our business needs and complicated for some of our customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 19, 2024

Hi Cassandra - thank you so much for sharing your feedback, it means a lot to us and to other business owners. We're stoked to see that everything is going well. I appreciate your comment about the KGS/ LBs option too, I'll note that down for our team to track. Reach out any time you have any questions and have a great day.

MF

Marcio F.

CEO

Leisure, Travel & Tourism

### "Mediocre customer support and onboarding"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

May 29, 2024

At the moment, it's not good at all. Although they claim and market that it has the best integration with Fareharbor, it has been a week, and they cannot integrate with Fareharbor. Wherewolf sales team promises a lot, and delivers very little.

Pros

It has a good interface and can be used on zapier

Cons

The company's backend is messy. The customer support is confused and slow!

Switched from

[Smartwaiver](https://www.capterra.com/p/168238/Smartwaiver/)

Because of the integrations with Zapier, we can bring data to the CRM.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Business Supplies and Equipment

### "Far exceeded expectations!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2023

Overall I’m beyond happy with their services and all they have to offer! This truly does make a significant difference in our business and removes stress that would otherwise be a headache for us. Allowing to automate the process has been the most helpful thing.

Pros

Our rep \[sensitive content hidden\] were truly incredible and patient throughout the entire process. Having the “human” interaction for implementing this kind of a waiver made a difference and one that if it was not there would’ve changed the outcome. The fact that their communication is crystal clear helps tremendously and that for us was the selling point.

Cons

This is hard because we didn’t have bad experiences. In the first 2 days there were “glitches” but it was moreso on our end forgetting things that needed to be added on to the waivers and as a result having to reach out and get that corrected. Otherwise our experience has been fantastic!

Reasons for choosing Wherewolf

Was referred by a friend

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Cleopatra B.

Managing Director

Leisure, Travel & Tourism

### "Fantastic product, just when we needed it"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 12, 2023

Fantastic, i'd highly recommend Wherewolf as an online waiver solution for an activity company

Pros

Pandemic forced us to embrace online waivers. Wherewolf was our first choice. Branded to look like us. We were able to customise the forms just about right. A fantastic addition to our systems.

Cons

Pricing became a little prohibitive after a while. We werent able to tweak the forms quite to our liking.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EH

Eric H.

Manager

Sports

### "It’s OK"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

June 9, 2022

We used Wherewolf as one of our first waiver softwares. It maintained and reported what was needed from it. As we progressed our booking software opened integration lines with waivers however Wherewolf would not gain integration. After speaking to them and other softwares they couldn’t level up to the speed of Smartwaiver and their pricing

Pros

The company was great in introduction and helped customize a waiver for us.

Cons

The software is slow to integrate and keep up with technological advances.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LF

Luke F.

Founder/Captain

Recreational Facilities and Services

### "Great Product, Great Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 25, 2022

Love it. Using it again.

Pros

As a boat tour operator it's important to have my customers fill out a waiver for the protection of my LLC. It's even better though to be able to gather all their contact info for future promotions and return business.

Cons

Bit of a learning curve but no big deal.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BM

Bonnie M.

Guest Services Manager

Leisure, Travel & Tourism

### "We have been using for a year and it is going well! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 24, 2021

Moving in to the 21st century with digital waivers has been great. It seems that most guests are expecting it now and they like the option to complete before they arrive.

Pros

It is easy and straight forward to use for us and for guests. Integration and set up went smoothly

Cons

It would be handy if it the completed waivers could feed through directly in to our reservation system so we don't have to run the 2 systems

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Stacey S.

Operations Manager

Leisure, Travel & Tourism

### "Wherewolf is the easy choice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2021

The Team here at EcoZip and I love using Wherewolf - we used to do the work manually so the upgrade is a life saver. Easy, fast, reliable and super efficient.

Pros

Wherewolf was extremely easy to connect with and super easy to use, the support team always promptly reply to any queries, the customer interface is also easy to use for all walk of life!

Cons

I can't think of any con's off the top of my head. Whenever we have any issues we create a support ticket which is promptly actioned. If the issues was not resolved right away then we are updated as the issue progresses to it's completion point. Maybe one con is where the system sometimes freezes; however I am not sure if that is at times our internet. I guess at times it take a while to sync, however again this could be out internet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

Andrea L.

General Manager

Leisure, Travel & Tourism

### "Excellent"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 21, 2021

Pros

The product is easy to use and has made our check-in process more streamlined and efficient. The staff have been excellent to deal with and always friendly and helpful.

Cons

No IT support after hours or on weekends and no option to talk in person. Integration has been a little challenging via email and am sure it would have been easier if we could have had a phone conversation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Sam M.

Founder and Owner

Leisure, Travel & Tourism

### "Wherewolf has been a great product for us. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 17, 2021

Wherewolf has been a great product for us. It has reduced time for our staff as it integrates with our booking software Rezdy. All booking automatically get our waiver and covid-19 questionnaire prior to arrival. The best part is no more chasing and filling out paper forms, which is good for our business and great for environment. The onboarding team at wherewolf are based in NZ, easy to understand and great to work. I have been in adventure tourism for 22 years and wherewolf has been a game changer for us.

Pros

It has reduced time for our staff as it integrates with our booking software Rezdy. All booking automatically get our waiver and covid-19 questionnaire prior to arrival. The best part is no more chasing and filling out paper forms, which is good for our business and great for environment.

Cons

sign in device and app only available on IOS (IPAD)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/178859/Wherewolf/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)