wi-Q Technologies

wi-Q


5 / 5
2 reviews

Who Uses This Software?

Hotels, room service, pool or beach F&B outlets, restaurants, bars and cafes.


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • wi-Q Technologies
  • www.wi-qtechnologies.com/
  • Founded 2014
  • United Kingdom

About wi-Q

wi-Q is an app-free, mobile ordering and digital experience platform deployed in a host of F&B outlets around the world.


wi-Q Features


wi-Q Reviews Recently Reviewed!


wi-Q

Feb 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Its ease of use and affordability. The fact that it is not an app and can be accessed through WiFi, so much better than having to log in and use memory on a phone to store an app.

Cons: Nothing, I really like it. I was concerned that my client's customers wouldn't engage with it but they have

Overall: wi-Q saves customers from queuing. It enables staff to get on with ensuring a smoother customer journey and there has been a definite increase in sales.

Next-generation mobile ordering

Jan 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: No app to download; easy allergen filtering; instant access on any device - you can sit down and access the menu within seconds

Cons: Not available at enough venues. It would be great to see this option for ordering in many more hotels and restaurants

Overall: After feeling forced to spend almost 15 minutes downloading an app, waiting for it to appear, adding details etc at an Airport restaurant recently, just to order one drink, wi-Q is a great alternative. No app to download or update, just menus and services as soon as you want them.

Hospitality venues need to realise that consumers don't want an app to download and maintain for every place they visit. Instant access to menus with real time user features is the way forward. Thanks wi-Q