--- title: "My Junna Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about My Junna Software - reviews, pricing plans, popular comparisons to other Social Work Case Management products and more." source_url: "https://www.capterra.com/p/178861/Junna-Care/" page_type: "product" language: "en" --- # My Junna Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) My Junna ## What is My Junna? My Junna is a comprehensive client management software solution designed to streamline your processes. With My Junna, users can securely manage client information, create care plans, store company/client resources and monitor task completion and more—all from a centralized platform. Key features include secure messaging, family/client portals, role-based access controls, and a secure, HIPAA-compliant environment. The software also offers robust reporting, and analytics for data-driven decision-making. Additionally, My Junna has a resource library that allows users to store and track all company/community resources. Simplify your client management tasks with My Junna’s intuitive, all-in-one platform. ## What is My Junna used for? [Social Work Case Management](https://www.capterra.com/social-work-case-management-software/)[Patient Case Management](https://www.capterra.com/patient-case-management-software/)[Patient Management](https://www.capterra.com/patient-management-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for My Junna?[Manage this product listing](https://www.g2.com/products/my-junna/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### My Junna 4.8 (39) VS. [4.6 (46)](https://www.capterra.com/p/143681/Collaborate/reviews/) Starting Price $99 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (39) Ease Of Use 4.3 (200) Value For Money 4.6 (39) Value For Money 4.4 (192) Customer Service 4.9 (39) Customer Service 4.5 (194) ## My Junna alternatives [4.5 (1,063)](https://www.capterra.com/p/132388/CharityTracker/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.8 (76)](https://www.capterra.com/p/124958/NewOrg-Management-System/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/178861/Junna-Care/alternatives/) ## FAQs about My Junna Overview ### Which roles and teams benefit most from My Junna? My Junna is most used by care managers, patient advocates, and elder care consultants who coordinate client care, track cases, and document service plans. Agency leaders, directors, and CEOs use it to oversee operations, while administrative and accounting staff support scheduling, billing, records management, and smoother communication across care teams. Answer based on 39 reviews Overview ### What company size and industries is My Junna built for? My Junna is built for small human services and care management organizations, with 100% of reviewers from small businesses and 33% in hospital and health care. It also serves health, wellness and fitness at 28% and individual and family services at 13%, especially for social work case management. Answer based on 39 reviews Features and Usability ### What are the key features of My Junna? My Junna offers client and patient management, admissions and intake management, scheduling, appointment management, and treatment planning. It also includes case notes, progress notes, care plan management, billing and invoicing, electronic payments, reporting and analytics, role-based permissions, document management, and a client portal. Integrations ### Which third-party tools and platforms does My Junna integrate with? My Junna integrates with Google Calendar, Outlook Export, QuickBooks Online, and Stripe Invoicing. It connects scheduling and calendar tools with accounting and payment platforms, giving users a compact set of native integrations for managing appointments, exports, invoices, and billing data. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does My Junna offer? My Junna provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for teams to review during setup and use. Answer based on 4 reviews Getting Started and Support ### What customer support options does My Junna offer? My Junna provides Email/Help Desk, a Knowledge Base, and Phone Support. Users describe support as prompt, friendly, and knowledgeable, with quick help on technical issues and useful guidance during setup and product updates. Some users also note that responses are fast and staff are approachable. Answer based on 3 reviews ## Features AI summary Based on 408 Social Work Case Management reviews Capterra reviewers point to these as the top priorities when choosing social work case management software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Case Notes** (**71%**) - **Client Management** (**60%**) My Junna supports all three features reviewers rank highest: **HIPAA Compliant**, **Case Notes**, and **Client Management**. Together, these capabilities help social work teams protect sensitive client information, maintain accurate documentation, and keep client records organized, allowing teams to deliver more consistent and informed care. HIPAA Compliant 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Case Notes 4.9 (18) 94.44% of 18 reviewers that rated this feature as important or highly important Access and track notes regarding case activities and updates within case files Client Management 4.8 (17) 100.00% of 17 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Reporting & Statistics 4.3 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Document Management 4.8 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Program Management 4.5 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Process of managing several related projects or business activities to achieve organizational goals My Junna 81 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Admissions Management: Handle the registration and admission process for existing and new students - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Case Notes: Access and track notes regarding case activities and updates within case files - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinical Assessment Tool: Tools to aid in the collection of information to determine a person's problems and symptoms. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Graphical Data Presentation: Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Intake Management: Activities related to the initial admission of a charge into the organization's care - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical History Records: Records of patients' medical history - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multi-Location: Manage and support multiple locations - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Location Tracking: Identify patient's location at any given point in time - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Reports: Document and report the progress of ongoing projects - Project Time Tracking: Measure time to completion or hours worked for projects - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Management: Log and store the source of contacts/leads - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Training Management: Track employee/learner's progression through training programs - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (39) 4.5 Based on 39 reviews ## Pricing Value for money 4.6 (39) Free Trial Basic $99.00 Per User,Per Month Value for money 4.6 (39) 4.6 Based on 39 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe Invoicing](https://www.capterra.com/p/10003759/Stripe-Invoicing/)[ Outlook Export](https://www.capterra.com/p/155033/Outlook-Export/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (39) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (39) 4.9 Based on 39 reviews ## User reviews Overall rating 4.8 Based on 39 reviews Filter by rating 5(33) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JR JoAnne R. GCM Health, Wellness and Fitness ### "this is a title" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 5, 2025 Good, I like the people, if there's ever a problem, someone can help me in a reasonable amount of time. Pros Customer service, search engines, and organized layout. I like \[sensitive content hidden\] she is forthright and knowledgeable Cons I want to link my hours, I use texting on my phone to bill clients. I'd like there to be a way to put attachments on case notes. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BN Bonnie N. Aging Life Care Manager Hospital & Health Care ### "My Junna, My peace of mind!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2025 Very positive ! I know I can count on you when I need you! Knowing the team, from online tutorials to face to face interactions helps to build the relationship which is so very important at all levels. Pros The organization of our work- how to access clients info, reports, invoicing, etc etc. but AS IMPORTANT ...the responsiveness of the staff- human connection to address my questions and help me to navigate the page (s). Cons I m not sure I can answer that- it may be user error :) but understanding and implementing the billing rate portion, retainers is often confusing to me Switched from [Bill4Time](https://www.capterra.com/p/212371/Bill4Time/) I met with Alexa at our national (ALCA) meeting a couple of years ago. My staff encouraged me to look at options that fit our needs better. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CV Cindie V. Care Manager Consumer Services ### "MJ Makes My Work Easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 5, 2025 Great customer support. They are responsive to feedback and are continuing to improve the user's experience. Pros Easy to onboard and very user friendly. Lots of great features for managing our clients. Can use on the go with my cell phone. Cons Format for expenses is different from QuickBooks and not as easy to find on invoices. I will be making suggestions to MJ. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GK Gigi K. Professional Fiduciary and Guardian Human Resources ### "Happy Professional Guardian Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2025 Great customer care & support. Easy onboarding. I was able to start using the system with out much effort. The videos are really helpful too. Pros I love that it integrates with my existing calendar and systems on my Macbook and iPhone. My Junna's ability to store case notes and build an activity log is most essential though. These case notes are searchable. I would love it if you created Shortcuts Cons I'd like to customize field names to better suit my practice. I'm court-appointed so each Case Note needs a date/time stamp. the current implementation doesn't enable this so I manually input YYY-MM-DD XXPM/AM with each case note–not optimal: I need start an end times for each entry Switched from [Semrush](https://www.capterra.com/p/151962/SEMrush/) The system was too complicated. I prefer to use accounting software rather than theirs. Alternatives considered [Numbers](https://www.capterra.com/p/170166/Numbers/) Reasons for choosing My Junna I need software that is maintained and written on stable code. I want it to integrate with Apple technology. \[The companies offering software aren't listed in the previous questions. But I considered I honestly forget but maybe it was https://displaysoft.com/florida-guardianship-forms-software/\] FYI I really want to implement Shortcuts that I can use when I'm in the field with my phone. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PM Paula M. Geriatric Care Managers Individual & Family Services ### "Everything at our fingertips!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 5, 2025 We have started MyJunna this year. It has already shown to be an invaluable software to manage our services as well as our record keeping. Pros The software is very intuitive- even for a person not very "tech savvy"! The ability to have all client information at our fingertips for all the staff is a game changer! Cons Some of the overlapping with Quick Books is a little vague- but we see that as more of an QB issue probably. Alternatives considered [Panacea](https://www.capterra.com/p/140784/Panacea/) Reasons for choosing My Junna The overall depth of the software and ease of use across different staff. Also having been developed by a care manager did give it some weight to its appropriateness to our business. You can also tell how the software is laid out in details- that a care manger had put a lot of thought into her client needs and the needs of her business. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BW Barbara W. RN Senior Advocate Hospital & Health Care ### "Documentation made easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2025 It makes my life easier by being accessible and being able to add users. Customer service is also very responsive. Other platforms are too big or too clinical for care management. MyJunna is just right! Pros I love that MyJunna is tailored to the needs of care managers specifically and that it is continually growing to those demands. The platform makes documentation easy and organized and saves me so much time! I also love that it is nurse and woman owned and operated. Cons Having to input my data initially and just getting used to using it. But once I did, I can’t imagine going back! Alternatives considered [Patient Chart Manager EHR](https://www.capterra.com/p/154415/Patient-Chart-Manager-EHR/) Reasons for choosing My Junna Other products were too big with features I don’t need and came with a big price tag. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Angela S. Support Broker Individual & Family Services ### "Praise worthy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2025 My Junna has been a game changer for my business. It allows me to stay on top of things like case notes and billing and if I get behind it doesn't take long to catch up. In addition, it is constantly improving! I think that is by far the best. My Junna has improved little things that has taken entering case notes from a tedious to a breeze! Basically, making small changes that make a big splash! Pros I've used this program over the last 2 years and love that I have the ability to track clients and progress. When there is a problem or question, I get pretty instant results. Cons It is very medical driven but easily adaptable for any type of case management field. Sometimes I feel I'm not using the program to its fullest potiential. Alternatives considered [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Reasons for choosing My Junna Mainly it came down to support and cost. I'm a company of 1 maybe 2 if I get behind. I have currently just a few clients and spending thousands of dollars wasn't in the cards. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BS Brenda S. Consultant Hospital & Health Care ### "Great Care Management Database" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2025 I love using My Junna for my care management consulting business. They are professional and nice company to work with. Their service is phenomenal. Pros I love the database. It is structured but leaves room for sufficient free formatting. I love their customer service. They are very attentive when you reach out to them and solved whatever I had. Cons The only issue I have is their calendar which is limited in event categories. I would like to customize more. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LL Lydia L. Administrative Assistant Hospital & Health Care ### "Nifty little tool, platinum team behind it." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 4, 2025 Useful and organized with a friendly, responsive, and knowledgeable team, MyJunna is a great tool for organizing client records and notes. Pros MyJunna is great for organizing clients and notes with the necessary information. the best is MyJunna is always adapting and improving with lots of training opportunities and fast responses to questions. I especially love the ability to search within notes- so helpful when Dr's offices call me with minimal information. Cons MyJunna can have a bit of a learning curve at first, there are a few caveats to the program but I wouldn't let that be a deal breaker as they are constantly improving and finessing this program. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Ariel S. Intake Coordinator Medical Practice ### "The Wonderful MyJunna Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2025 My overall experience with MyJunna has been positive efficient, reliable, and user-friendly. I couldn’t ask for a better experience! Pros MyJunna keeps everything organized, saves me time, and makes managing clients so much easier! I would absolutely recommend! Cons Some features take time to learn, and occasional glitches can slow down workflow. But other than that it works great! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CR Cindy R. Business Office Coordinator Health, Wellness and Fitness ### "MyJunna Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 4, 2025 My Junna itself is fine, but not when interfaced with Quickbooks for purposes of invoicing and payroll. Pros it's easy to add new Clients to My Junna and adding documents to the Clients' profiles is super easy, either by dragging and dropping documents from your computer desktop or by dowloading documents into the folder icon! Cons Confusion when interfaced with Quickbooks. Takes a long time to figure out how to manage MyJunna so that Quickbooks corresponding applications are correct (especially in the cases that are not typical everyday issues). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CJ Cindy J. Board Certified Patient Advocate Hospital & Health Care ### "Board Certified Patient Advocate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2025 My Junna makes managing my clients information and my hours very easy. It allows me to stay organized. Pros How easy it is to use, the client intake page, invoicing, the ability to connect with my own calendar and quick books. Cons I wish the client notes could be separated with paragraphs etc when you print them or when they appear on the invoice. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JS Julie S. Director of Operations Health, Wellness and Fitness ### "User-friendly and easy transition" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 4, 2025 Overall, we have been extremely pleased with the transition to MJ. I also feel that the MJ team values our feedback and responds to our suggestions. Pros The software is user-friendly and easy to use and train new staff! It was an easy transition from our previous software. Cons There not an auto-save on case notes, and we often lose our notes and have to re-enter. This is frustrating for our team Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LK Lisa K. Aging Life Care Manager Health, Wellness and Fitness ### "Easy to use Notes and Time keeper" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 4, 2025 Very Good. It is a handy way to take note. track time, find resources, learn about other cases. In addition, it allows others to see your work for coverage or assistance. Pros I love being able to easily complete my notes and track hours!!! Having all of your client information in one place is terrific. Cons The calendar is not intuitive. You have to set it for others to see. I can't seem to delete my errors. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JB Jocelyn B. Nurse Case Manager Medical Practice ### "I highly recommend My Junna!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2025 It’s been a great experience. Anytime I have a question or a concern it is addressed very quickly. It has Maid running my small business much easier. Pros The program is very easy to use. I’m able to individualize it for what I need for my company. Their tech-support is wonderful. Anytime I’ve had an issue, which is very rarely they’re always very responsive Cons I don’t really have a con. The program works for what I need it for it keeps all of my business in one place. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MJ Michael J. LCSW, NCG, President Health, Wellness and Fitness ### "MyJunna helps me organize my practice. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2025 It does a great job of organizing all of the information I have to maintain for my clients. It makes billing super easy. Pros It's easily used on my phone. I love being able to dictate notes. It's also great being able to have my client's medication list on the go. Cons I wish the calendar in the client record allowed for precise times. It only does 30 minute increments. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BI Brandi I. Care Navigator Hospital & Health Care ### "Wonderful software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2025 Overall I love it! My Junna makes my job much easier. I tried several software products for case management and My Junna is the best. Pros My Junna is user friendly and customizable. I can create categories and easily add new clients to my database. Cons I can't run specific reports that I need so I have to manually extract data. It seems like filters don't work. Alternatives considered [CareCloud](https://www.capterra.com/p/113010/CareCloud/) Reasons for choosing My Junna My Junna offered what I needed without lots of features I don't need. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JS Jennifer S. CEO Individual & Family Services ### "Clean, easy to use system, with robust features!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2025 Great on-boarding, quick support, forward-thinking team. They are always available to help our team with questions! Pros Love how easy the system is to use and how the features are constantly being updated. It's a clean fa Cons I don't think I have any - there are probably some things I wish the system could do, but it could be that I haven't figured out how to do them yet. One thing I wish it could do is run reports or filter based on items in the factsheet. For example, if we could generate a report of all of the clients who had a date of birth in January. Or, all clients who have a certain attorney as their FPOA. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CA Cheryl A. Case Manager Hospital & Health Care ### "MyJunna, Simplifying Complex Care." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2025 This has been a lifesaver for me to be able to stay on top of billing, which used to be a major time consuming problem for me. Pros Ease of note taking and then billing directly from the notes. It's also very easy to add additional notes in the timeline sequence. Cons Nothing so far, I was able to navigate around the softward with some ease prior to undergoing any training. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MM Melanie M. Care Manager Hospital & Health Care ### "Ease of Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2025 Overall, we find it to be user friendly and we love the team! The tutorials are very helpful! Our experience has been great! Pros We enjoy that it is easy to keep up with referral partners and share information amongst our team. It cuts down on us having to text and call each other for information. Cons It would be helpful if we could include all care managers on cases without hand clicking on each client. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EW Ellen W. Founder, Care Manager Hospital & Health Care ### "I finally bit the bullet! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2025 I have been working with My Junna for about a year now--- and finally just signed up. Never once did I feel pressured into purchasing the product or feel that I was wasting anyones time when I called to schedule yet another discussion or demo. Pros The support! If I have any questions or thoughts, I can reach out and speak with someone locally. This product is managed by the same people we see at conferences and they really understand the work that we are doing. Cons I am still very new to the My Junna product, so I do not have any cons at this time. Even when I had heard about some negatives from others, \[sensitive content hidden\] was able to share with me some of the changes they have made to correct these known concerns. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 5, 2025 Hey Ellen, It was great meeting you at the conference. I am so glad we have begun working together. We appreciate you taking the time to leave us a review. :) JB Jeff B. Board Certified Patient Advocate Hospital & Health Care ### "Great Platform for Independent Advocates" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2025 Great. I have tried other platforms and nothing comes close to MyJunna for my needs. It is a must have for me. Pros It handles all of my needs as an independent advocate: time tracking, notes, documents, and billing. The ability to access from anywhere is fantastic. Cons The client portal for clients to upload documents doesn't notify me when a document is uploaded. It also needs the ability to move documents from the upload portal to the client file. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 5, 2025 Hey Jeff, Thank you so much for the kind words. We appreciate your continued loyalty and are glad to hear My Junna has helped your practice so much. NT Niki T. Director Health, Wellness and Fitness ### "Great program for care managers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2025 Great, it's been great. \[sensitive content hidden\] is very responsive, and the program is very intuitive. I've been using it since 2020 and been very happy with it. Pros Easy to use, we can have multiple care managers on the system, and they can all view each other's clients for on call purposes. Price is reasonable. Cons I can't move to the "next client" I have to go back to the client list and chose the next client on the list. It would be nice to just toggle over to "next client" when making agency changes. Switched from [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) Wellsky is mainly a home care product, did not work well for care management Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 5, 2025 Hi Niki, Thank you for the feedback and the great suggestion. You always have great feedback we can put to use. We appreciate you and have loved working with you! :) EK Erin K. Aging Life Care Management Individual & Family Services ### "We've had a positive experience using MyJunna for five years now" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 2, 2025 Positive. It's been a good platform for our CRM and billing needs. User input has been considered and improvements have been made. Pros We've always had quick and responsive support. Suggestions have been taken under advisement and I've been pleased about how quickly someone will get back to me. Cons The invoice creation, and the movement between pages, can be very slow. That increases the time it takes me to send out invoices. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 5, 2025 Hey Erin, Thank you for always giving us great feedback. We will look into your invoice speed and reach out to you privately. We appreciate your business! :) SR Sheryl R. CEO Health, Wellness and Fitness ### "Nice app for Caremanagers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 2, 2025 Pros Easy to add info and users. Access is available from multiple platforms. Easy introduction for first time users. Cons Not enough functionality and automation. There are fields that should be connected that are not. Also some form automation. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 5, 2025 Hi Sheryl, Thanks for your feedback. We appreciate you! :) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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