Best For

Digital agencies, web designers, web developers, ux researchers, marketers, customer experience executives, website and e-commerce owners.

Product Details

Userfeel is a usability testing tool that gives you videos of real users speaking their thoughts as they use your website or app. Userfeel was designed and developed by Usability Researchers for Usability Researchers but also for newcomers to UX Research and anyone who wants to optimize their website or app.

Contact Details

Userfeel

https://www.userfeel.com/

Founded in 2010

Located in United Kingdom

Starting Price

  • $49.00/one-time
  • No additional monthly fees. You just buy the tests you need.

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Userfeel.com Features

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
Audience Targeting
Campaign Segmentation
Funnel Analysis
Heatmaps
Landing Pages / Web Forms
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Test Scheduling
Visual Editor
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Userfeel.com Reviews

Overall
5/5
Ease of Use
5/5
Customer Service
5/5

Showing Most Helpful

Showing 2 of 2 reviews

Showing Most Helpful

Showing 2 of 2 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Savvas M.
Account Manager
Internet, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 7, 2019

“Review for Userfeel”

OverallUserfeel gives me a chance to see my website thru a visitor's eyes. So if I have several usability tests the outcome is as possible as true. The price is fair and the test results are ready in a matter of 24-48 hours!!!
Pros- Ease of use, - There are many features in order to pick the appropriate testers and to get the most out of their answers concerning their overall impression about my e-shop
ConsI found no Cons at all since it was easy to use and proceed to the next screen.

Vendor Response

By Userfeel on March 12, 2019
Thank you very much for your review!
Reviewer Source 
Source: Capterra
March 7, 2019
Stelios C.
Project Manager
Internet, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 7, 2019

“Great app”

ProsIt's user-friendly with a lot of features and great support.
ConsI haven't faced any problems using userfeel.

Vendor Response

By Userfeel on March 12, 2019
Thank you very much for your review!
Reviewer Source 
Source: Capterra
March 7, 2019