Campaign and Digital Intelligence

CANDDi


4.5 / 5
10 reviews

Who Uses This Software?

If you want to use a targeted digital approach to maximising your sales, we can help. Our unique real time dashboard allows you to tailor the reports to your needs. You decide what you want to see,


Average Ratings

10 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $149.00/month
    See pricing details
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Campaign and Digital Intelligence
  • www.canddi.com/
  • Founded 2009
  • United Kingdom

About CANDDi

CANDDi is Sales and Marketing Automation software for your entire team. * Marketing: Increase conversion and generate more leads. * Sales team: Save time and close more deals. * Managers: Get reports on every aspect of your business performance. The software is capable of providing detailed analysis including the number of web pages visited and time spent on the website. Our unique technology drills down the actual individual (not just the company)


CANDDi Features

  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking
  • Contact Discovery
  • Contact Import/Export
  • Lead Capture
  • Lead Database Integration
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Visitor Identification

CANDDi Reviews Recently Reviewed!


Revolutionary addition to marketing mix

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It beats any other "similar" software in the level of information it feeds back and the accuracy of the IP match. Great layout, easy to use and fantastic support team.

Highlights and present s 100's of missed opportunities/red hot leads.

Great value for money...it pays for itself in 3 months

Cons: Nothing not to like about it.....Tim and the team keep developing it so never a chance to not like it as always moving and improving.

Overall: An excellent product that has allowed us to plug the black hole of anonymous visitors to our website that don't translate to enquiry and we had no visibility of. An eye-opening revelation as to just how many people are engaging with your company and brand that just bounce off and have no further contact.

Top of the line for lead generation

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very intuitive user interface

Was able to pick up and go without any training

Once the team got my team trained we felt like pros within two weeks

Super quick turnover time (got my business set up within the period of 3 days)

Much more functional than something like lead forensics

The ability to generate user information and track those specific users activity has already generated valuable leads for us by showing us which individuals from a company watched a demo of our product, etc.

Super friendly group to work with

Cons: As of yet, I have not found anything I dislike about this software. Perhaps I am biased because it is such an upgrade from the lead generation tracking tool we previously had been using for our site. This has made generating quality leads from our web traffic a fluid and easy process.

Overall: We replaced our Lead Forensics website tool with CANDDI and we will never go back. Some of the things that Lead Forensics either refused to do, or made you pay a premium for, or simply couldn't do are very easy to master and utilize within CANDDI. We primarily love that we now have the ability to figure out exactly who was on our site if they click through to an article via an email campaign as previously we were only able to see a blurry version of this traffic and had to make our own assumptions. CANDDI removes the guesswork and now we know who followed that link and what they did afterwards!

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We LOVE CANDDi at Conscious Solutions

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We used to use another 'contract tracking' application but did not like their 'hard sell' approach, annual contracts and lack of integration. Since moving to CANDDi we love their soft sell/supportive approach, month to month contracts (even though we've been a client now for three years) and that we can integrate with our SuiteCRM installation.

Cons: That from time to time we forget to use it to its fullest extent. And that's not CANDDi's fault, that's our fault!

Overall: We've had a great user experience with CANDDi. My team love using it and getting more insights on the individuals using our website.

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CANDDI software gives visability

Sep 06, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The support at CANDDI is superb - which is great for a non tech guy like me.

It gives great visability and compliments other marketing activities allowing me to see who has been in our site, where they came from and what they looked at ..... also captures the lead and pushes straight into our CRM

Cons: No real downsides to the software. Along with visibility it obviously gives another layer of 'stays' that needs to be filtered. The software has good filters but , again as a non tech guy, I had to get used to this

Overall: My overall experience is 9/10 ...... and 10/10 for the service

Capterra loader

Absolutely critical for my sales team

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The fact it makes sales more predictable. My sales staff know who are opening their Outlook emails so they know which prospects to target. I love how it makes them more efficient and how they know how to follow up even before picking up the phone. It almost automates the sales process and it keeps the sales team happy!

Cons: Not a con but a Feature Request I think - it would be have a Google Analytics section where it gives topline GA data. This would be very interesting. All in one place.

Overall: It gives us a truer picture as a business about what our prospects are doing. In our weekly strategy sales and marketing meetings my marketing manager shares top line Google Analytics data which is good but when we want to dig deeper, the CANDDI individual visitor profiles tells us exactly what people are interested in so what we should speak with John Smith from ABC limited about. Makes everything more efficient and easier. Helps us sell!

Excellent Customer Support

May 07, 2019
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The idea behind CANDDi is really great and most of it works up to standard. It tracks clicks successfully and it is really easy to segment customers and the channels they are coming from. I've really enjoyed all my experiences with the customer support - probably the most significant 'pro,' in my opinion. I am always put through to a friendly and knowledgeable member of staff that is willing to help and optimise my experience. No matter what strange and wonderful questions I come up with, he had a solution for everything and made CANDDi much easier to use, he really is a superstar and a pleasure to work with (and definitely deserves a pay-rise). :)

Cons: It is quite often I receive CANDDi profiles with 'No name' and 'No company,' this can be annoying as it fills up the stream with useless data.

CANDDi doesn't seem to be very compatible with Google Ads - I have had a number of problems in trying to track clicks from Ads and the issue still isn't fully resolved.

I am also unimpressed with the CANDDi for Outlook plugin. It is great when it works but I often get false read receipts, for example when the recipient is internal, in my office, it sometimes comes back with an 'opened' notification when I know for certain the email hasn't been opened. I have trialed this many times and there are definitely issues.

Overall: CANDDi is a useful tool and is certainly an upgrade from Lead Forensics, a tracking software we previously used. It has its minor flaws, but these are made up for with its qualities and fantastic customer support team - I can't stress enough how much rep and his colleagues have helped me learn about and use CANDDi, they are a true credit to the whole package.

Outbound Sales/Marketers should get Canddi!

Sep 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Live Feed - it shows me when a prospect has clicked on a link in my 1-1 email from Outlook - very powerful for anyone in a Sales environment.

Cons: Out of the box, there are too many email notifications, these can be limited by unticking the various notifications, but as an agency we always have to remind clients to do this because otherwise their in-box fills up with Canddi alerts. It's not a big issue though.

Overall: Excellent, it has helped me close business with prospects, and our clients have also had proven results from Canddi.

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CANDDi tells you more

Sep 06, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It simply gives you a huge amount of data that you can use as much or as little as you want. A major differentiator from its competitors.

Cons: Some of the functionality is described using tech jargon, whereas it could be translated into English to make using it easier

Overall: CANDDi helps me understand who is doing what on my website. It is also helping me time my sales conversations more effectively.

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Real ROI

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: CANDDI exposes all visitors to your site and provides you with their key areas of interest, no more cold calls. I can now qualify my sales calls with the same focus the site visitor made.

Cons: No Cons, it delivers and supports your marketing efforts

Overall: The results have been amazing, the support second to none and when required the team went that extra mile to get the job done

Capterra loader

Great team and amazing attention to detail

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Canddi is very easy to use and a member of their team is never to far aware from proving assistance if and when it is needed.

Cons: It can often by tricky to work out what does what, but there is a help toggle you can switch on which is very useful and contains detailed information about each aspect.

Overall: Canddi gives us great insights as to where our customers are coming from at their first interaction. This is a invaluable tool to help us determine the best places that are worthy of a cut of our annual marketing budget.