# CANDDi Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CANDDi Software - reviews, pricing plans, popular comparisons to other Lead Generation products and more. Source: https://www.capterra.com/p/178869/CANDDi --- # CANDDi Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CANDDi ## What is CANDDi? CANDDi is Sales and Marketing Automation software for your entire team. \* Marketing: Increase conversion and generate more leads. \* Sales team: Save time and close more deals. \* Managers: Get reports on every aspect of your business performance. The software is capable of providing detailed analysis including the number of web pages visited and time spent on the website. Our unique technology drills down the actual individual (not just the company) ## What is CANDDi used for? [All-in-One Marketing Platform](https://www.capterra.com/all-in-one-marketing-software/)[Lead Generation](https://www.capterra.com/lead-generation-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $249 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CANDDi?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.canddi.com/&name=CANDDi) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CANDDi 4.7 (13) VS. [4.5 (484)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting Price $249 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (13) Ease Of Use 4.5 (171) Value For Money 4.8 (12) Value For Money 4.3 (157) Customer Service 4.9 (13) Customer Service 4.3 (144) ## CANDDi alternatives [4.5 (6,217)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [useArtemis](https://www.capterra.com/p/267486/useArtemis/) [4.7 (171)](https://www.capterra.com/p/267486/useArtemis/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/267486/useArtemis/) [View all alternatives](https://www.capterra.com/p/178869/CANDDi/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving CANDDi 28 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Centralized database of stakeholders and their contact information such as names, address, phone number etc. Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Import and export data to and from software applications Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Manage, store and organize emails within the system or via third-party apps Track delivered, received, and opened emails Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Divide leads into buckets based on predefined criteria and routing rules Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc. Automate workflows and trigger campaigns based on customer actions Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) Group leads or contacts based on their specific characteristics Monitor activity of individuals who visit your website using cookies Get Advice We can help you find the software with the features you need. Features 4.7 (13) 4.7 Based on 13 reviews ## Pricing Value for money 4.8 (12) [View pricing plan details](https://www.capterra.com/p/178869/CANDDi/pricing/) Starter $249.00 Flat Rate,Per Month It includes: - 24/7 Online Dashboard - Bulk Email Integration - Canddi Capture Access - Canddi Capture to Increase Inbound Enquiries - Data Export - Email Alerts - Gmail and Outlook Email Integration - Identification of Companies Visiting - Identification of Visitors From Email Tracking - Real-Time Classification of Visitors - Telephone and Email Support Premium $459.00 Flat Rate,Per Month It includes: - 24/7 Online Dashboard - Bulk Email Integration - Canddi Capture Access - Canddi Capture to Increase Inbound Enquiries - CRM Integration - Data Export - Email Alerts - Gmail and Outlook Email Integration - Identification of Companies Visiting - Identification of Visitors From Email Tracking - Lead Scoring - Real-Time Classification of Visitors - Telephone and Email Support Pro $789.00 Flat Rate,Per Month It includes: - 24/7 Online Dashboard - Bulk Email Integration - Canddi Capture Access - Canddi Capture to Increase Inbound Enquiries - CRM Integration - Data Export - Email Alerts - Gmail and Outlook Email Integration - Identification of Companies Visiting - Identification of Visitors From Email Tracking - Lead Scoring - Phone Tracking - Real-Time Classification of Visitors - Telephone and Email Support Value for money 4.8 (12) 4.8 Based on 12 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Keap](https://www.capterra.com/p/76390/Infusionsoft/)[ Insightly](https://www.capterra.com/p/130671/Insightly/)[ SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[ Capsule](https://www.capterra.com/p/124041/Capsule/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (13) 4.9 Based on 13 reviews ## User reviews Overall rating 4.7 Based on 13 reviews Filter by rating 5(10) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent David C. CMO Information Technology and Services ### "100% Recommended! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 1, 2020 CANDDi has been great at making our salesteam more focused and proactive. Because we can see in real time who is visiting the website, picking up the phone is super simple because they know the prospect is actually interested. Pros It fixes the problem of sales & marketing not communicating effectively. Leads are automatically captured and then passed to the sales team, whereas before CANDDi it was easy for warm leads to slip through the cracks. Cons It feels like there is a lot to understand when you first see the dashboard - but this is easily fixed with a quick onboarding call with the support team who have been great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Customer Success Ambassador Design ### "Very effective website visitor tracker, which greatly increases conversion!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2020 In the first month of using CANDDi using the free trial, we booked more than 20 extra demos with prospects that we simply wouldn’t have known were interested otherwise. The most impressive thing has to be the LinkedIn integration - anyone who clicks through to our site from our LinkedIn outreach becomes identified in CANDDi, and we can see everything they’ve looked at as well as any time they return! Pros The fact CANDDi can show us visits from people who are browsing from home or outside of their office. This was a problem we had with other tracking tools used in our other businesses because lots of the people visiting our website are either small businesses (so it’s hard to identify them based on their IP address) or working from home because of the pandemic. Cons Not really found any cons yet… great product and team! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Michael S. Mr Logistics and Supply Chain ### "Canddi tells us exactly who is doing what on our website, and when" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2019 Finding out that someone had visited the site was easy enough, but finding out who had visited the site was impossible unless the visitor completed the form. We looked at Lead Forensics and other reverse IP lookup solutions, but found that a) reverse IP lookup didn’t work well in our sector and b) knowing which company had visited wasn’t all that useful. Then we found Canddi. Now we know exactly who has visited the site, when and precisely what they did when they were there. We’re now able to feed this information straight to our sales team and account managers to follow up on. Of all the marketing technology we use, Canddi is the most valuable and provides the most actionable data Pros It tells us who is on the website. Not that somebody is on it, not that a company has been on it - but which named individual has been on. Cons Canddi itself is pretty easy to use but, and this isn't really Canddi's fault, figuring out how to integrate with other technologies isn't easy. Reasons for choosing CANDDi It is the only thing that tells you who is on your website. If you work from a marketing list, it is invaluable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Lauren M. Digital Marketing Apprentice Medical Devices ### "Excellent Customer Support" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 May 7, 2019 CANDDi is a useful tool and is certainly an upgrade from Lead Forensics, a tracking software we previously used. It has its minor flaws, but these are made up for with its qualities and fantastic customer support team - I can't stress enough how much rep and his colleagues have helped me learn about and use CANDDi, they are a true credit to the whole package. Pros The idea behind CANDDi is really great and most of it works up to standard. It tracks clicks successfully and it is really easy to segment customers and the channels they are coming from. I've really enjoyed all my experiences with the customer support - probably the most significant 'pro,' in my opinion. I am always put through to a friendly and knowledgeable member of staff that is willing to help and optimise my experience. No matter what strange and wonderful questions I come up with, he had a solution for everything and made CANDDi much easier to use, he really is a superstar and a pleasure to work with (and definitely deserves a pay-rise). :) Cons It is quite often I receive CANDDi profiles with 'No name' and 'No company,' this can be annoying as it fills up the stream with useless data. CANDDi doesn't seem to be very compatible with Google Ads - I have had a number of problems in trying to track clicks from Ads and the issue still isn't fully resolved. I am also unimpressed with the CANDDi for Outlook plugin. It is great when it works but I often get false read receipts, for example when the recipient is internal, in my office, it sometimes comes back with an 'opened' notification when I know for certain the email hasn't been opened. I have trialed this many times and there are definitely issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD SEAN D. Marketing Assistant Computer Software ### "Top of the line for lead generation " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2019 We replaced our Lead Forensics website tool with CANDDI and we will never go back. Some of the things that Lead Forensics either refused to do, or made you pay a premium for, or simply couldn't do are very easy to master and utilize within CANDDI. We primarily love that we now have the ability to figure out exactly who was on our site if they click through to an article via an email campaign as previously we were only able to see a blurry version of this traffic and had to make our own assumptions. CANDDI removes the guesswork and now we know who followed that link and what they did afterwards! Pros Very intuitive user interface Was able to pick up and go without any training Once the team got my team trained we felt like pros within two weeks Super quick turnover time (got my business set up within the period of 3 days) Much more functional than something like lead forensics The ability to generate user information and track those specific users activity has already generated valuable leads for us by showing us which individuals from a company watched a demo of our product, etc. Super friendly group to work with Cons As of yet, I have not found anything I dislike about this software. Perhaps I am biased because it is such an upgrade from the lead generation tracking tool we previously had been using for our site. This has made generating quality leads from our web traffic a fluid and easy process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Rod C. Commercial Head of Mobile-Enterprise & Proteo Transportation/Trucking/Railroad ### "Real ROI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2018 The results have been amazing, the support second to none and when required the team went that extra mile to get the job done Pros CANDDI exposes all visitors to your site and provides you with their key areas of interest, no more cold calls. I can now qualify my sales calls with the same focus the site visitor made. Cons No Cons, it delivers and supports your marketing efforts Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Steven H. Founder, Volunteer and Designer Philanthropy ### "Great team and amazing attention to detail" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2018 Canddi gives us great insights as to where our customers are coming from at their first interaction. This is a invaluable tool to help us determine the best places that are worthy of a cut of our annual marketing budget. Pros Canddi is very easy to use and a member of their team is never to far aware from proving assistance if and when it is needed. Cons It can often by tricky to work out what does what, but there is a help toggle you can switch on which is very useful and contains detailed information about each aspect. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ansar M. Managing Director Financial Services ### "Absolutely critical for my sales team " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2018 It gives us a truer picture as a business about what our prospects are doing. In our weekly strategy sales and marketing meetings my marketing manager shares top line Google Analytics data which is good but when we want to dig deeper, the CANDDI individual visitor profiles tells us exactly what people are interested in so what we should speak with John Smith from ABC limited about. Makes everything more efficient and easier. Helps us sell! Pros The fact it makes sales more predictable. My sales staff know who are opening their Outlook emails so they know which prospects to target. I love how it makes them more efficient and how they know how to follow up even before picking up the phone. It almost automates the sales process and it keeps the sales team happy! Cons Not a con but a Feature Request I think - it would be have a Google Analytics section where it gives topline GA data. This would be very interesting. All in one place. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Adriana S. Sales & Marketing Manager Consumer Goods ### "Revolutionary addition to marketing mix" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2018 An excellent product that has allowed us to plug the black hole of anonymous visitors to our website that don't translate to enquiry and we had no visibility of. An eye-opening revelation as to just how many people are engaging with your company and brand that just bounce off and have no further contact. Pros It beats any other "similar" software in the level of information it feeds back and the accuracy of the IP match. Great layout, easy to use and fantastic support team. Highlights and present s 100's of missed opportunities/red hot leads. Great value for money...it pays for itself in 3 months Cons Nothing not to like about it.....Tim and the team keep developing it so never a chance to not like it as always moving and improving. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. David G. Director of Stuff & Things aka Sales & Marketing Director Internet ### "We LOVE CANDDi at Conscious Solutions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2018 We've had a great user experience with CANDDi. My team love using it and getting more insights on the individuals using our website. Pros We used to use another 'contract tracking' application but did not like their 'hard sell' approach, annual contracts and lack of integration. Since moving to CANDDi we love their soft sell/supportive approach, month to month contracts (even though we've been a client now for three years) and that we can integrate with our SuiteCRM installation. Cons That from time to time we forget to use it to its fullest extent. And that's not CANDDi's fault, that's our fault! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/178869/CANDDi/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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