# Page 2 | Track-POD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Track-POD the right Delivery Management solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178880/Track-POD/reviews --- Track-POD 4.7 (140) [View alternatives](https://www.capterra.com/p/178880/Track-POD/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Track-POD ## Showing most helpful reviews Showing 26-50 of 140 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PP Prvind P. Project Manager Food & Beverages Used the software for: 2+ years ### "Great Overall Experience with Minor Improvements Needed in Pricing and ETA Functionality" September 25, 2024 5.0 Overall, the experience is positive, but the pricing is a bit on the higher side. Additionally, the ETA functionality could be improved. However, aside from these points, the platform is excellent and very user-friendly. Pros The ability to track orders, including arrivals, deliveries, and customer returns, is outstanding. Additionally, the analytics feature is excellent. Cons The main drawback is the inability to customize the process to fit our specific needs. The flow is fixed, and while we understand that as a product it's not always feasible to offer customization options for every user, it can be limiting. Review Source PL Paola L. Customer Service Representative Food Production Used the software for: Less than 6 months ### "Best Rout planner" May 14, 2024 5.0 Pros It is easy to use and the customer service is responsive, quick and good - above all you speak to real people. Olga was AMAZING. Cons would be good if i could choose between quickest and shortest routes Review Source Response from Track-POD June 17, 2024 Dear Paola, Thank you so much for your glowing review of Track-POD on Capterra. We are thrilled to hear that you have had such a positive experience with our service and that you find it easy to use. Your kind words about our customer service, especially your mention of Olga, mean a lot to us. We strive to provide responsive and helpful support, and it's wonderful to know that this has made a difference for you. We also appreciate your feedback regarding route options. Offering the ability to choose between the quickest and shortest routes is a valuable suggestion, and we will certainly take it into consideration as we continue to improve our product. Thank you for choosing Track-POD and for taking the time to share your thoughts. If you have any more suggestions or need further assistance, please don't hesitate to reach out. RV Robin V. Supply Chain Manager Food & Beverages Used the software for: 6-12 months ### "One of the best POD App" February 3, 2024 5.0 Amazing app. We love it. Our delivery associates are happy with the TrackPod features Pros The feature that I liked most about Track-POD was its user-friendly interface. The platform is intuitive and easy to navigate, which has made it simple for our team to adopt and use effectively. Additionally, the real-time tracking and visibility into our delivery operations have been invaluable in improving our overall efficiency and customer satisfaction. Overall, Track-POD has been a great addition to our workflow, and we look forward to continuing to utilize its capabilities. Cons Reports need to be customized. The user should have the choice to select the reasons for rejections Reason for choosing Track-POD User friendly better than other products, We are using this since 2021 Review Source Response from Track-POD May 2, 2024 Hello Robin, Thank you for taking the time to leave such a positive review! We are thrilled to hear how Track-POD has seamlessly integrated into your team’s workflow and contributes to operational efficiency and customer satisfaction. It’s always great to hear feedback about our user-friendly interface and real-time tracking features from professionals like yourself. We also appreciate your constructive feedback regarding the customization of reports and rejection reasons. Your suggestion is invaluable, and we are actively working to enhance this aspect to better meet our users' needs. Thank you once again for your support and for choosing Track-POD. We look forward to continuing to serve you and your team! CG Christopher G. Website Tech Retail Used the software for: 6-12 months ### "Great bit of software that has really taken our company to the next level!" August 31, 2022 5.0 We have been using TrackPod for nearly a year now, and it has really helped us grow our own delivery, to the point we are doing extra delivery runs. Pros We deliver our orders on our own vehicles, we were originally just looking for a POD bit of software, and four Track-Pod which has given us everything in one. We are able to plan routes to make them cost-effective, have multiple drivers, and also keep our customers updated! Cons Be great if it could link with our e-commerce platform in some way to help update customers with the progress of their order, and also to update them that their order has been delivered. At the moment this is all manual. Review Source IT Isaac T. Finance Manager Utilities Used the software for: 1-2 years ### "Track-POD for Operational Functioning for Companies" May 6, 2024 5.0 Pros Track-POD has all the support players on board, and they deliver focused report to users. Cons Track-POD has nothing contradicting, in making operations successful. Review Source Response from Track-POD May 7, 2024 Hi Isaac, Thank you for sharing such a positive review! We're thrilled to hear that Track-POD has been able to support your operational needs effectively and appreciate your high ratings across all categories. It's great to know our features and customer support have met your expectations. We look forward to continuing to serve you and your team with the same level of excellence. Best regards, The Track-POD Team AB Aaron B. Operations Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Excellent POD software " October 6, 2018 5.0 All in all Track-Pod is an excellent tool to improve efficiency. In the past we have experienced situations before where customers have claimed their deliveries never happened and opened claims with their credit card companies saying they never received product and the Geo stamp provided while capturing customer signatures has eliminated all situations where dishonest customers claim a delivery never happened. Very happy with Track-Pod and the excellent features provided to logistic businesses! Pros Track-POD is an excellent software program to improve delivery efficiency and maximize profits. In the furniture delivery and logistics business, the optimization feature allows for proper route planning without spending large amounts of time and company resources. In addition, the POD captures Geo stamps of the location where the signatures and pictures were taken to avoid discrepancies between company drivers and customers. We are extremely happy with the service and attention to detail provided by the entire Track-Pod team! The program has allowed us to increase revenues and efficiency without breaking the bank. The value you receive for the money you spend is worth every penny! Cons The only negative side we have experienced with the software is the inability to remove a delivery stop on a route once the driver has started their route. In the logistics industry, and our business model specifically, we allow for cancellations and rescheduled deliveries even after the product is in transit and the route is started. We also have instances where a delivery will need to be switched from one driver /route to another and the software doesn't allow for a delivery to be removed and reassigned once a route has been started. If a situation like this happens, and happens frequently, we currently have the driver mark it not delivered and reenter the delivery to be assigned to another driver. This isn't ideal but not a major problem in perspective with all the other great features Track-Pod offers. Review Source Response from Track-POD October 8, 2018 Thanks so much for your review! Soon we will add the possibility to transfer a job to another driver when a route is started. JP Jenna P. Studio Manager Retail Used the software for: Less than 6 months ### "A Game Changer for Small Businesses" May 22, 2023 5.0 Overall,our experience has been great. We haven't looked back. Where we did everything manually only a few months ago, I can't imagine getting any work done without Trackpod. Pros The sheer amount of time and effort spared through the automation Trackpod provides is a real game-changer. As a manager, it not only frees up time but allows me to monitor my drivers while secure in the knowledge they're getting where they need to go in the most efficient way. Cons The adjustment phase is a little tricky but once you work on it a few times, you find it very intuitive for both managers and app users. Review Source VR Verified Reviewer Instructional Designer Logistics and Supply Chain Used the software for: 1-2 years ### "Customization & real time reporting for the win" August 31, 2022 5.0 it has been a good experience, the real time ability to find good enroute and have access to proof of delivery documents has increased satisfaction in customer interactions. Especially at times when the customers may not be onsite where the delivery was made or if the delivery was to a remote site. Pros customization options in the interface, makes setting up relevant displays for my job duties cleaner. Real time reporting has made it easier to follow up on customer delivery issues. Cons not being able to link to 3rd party tracking, it would be useful to track carrier shipments from within the same dashboard as our own deliveries. Review Source Response from Track-POD September 2, 2022 Thanks for leaving a review of Track-POD! We're glad to know it helps you provide a better customer experience. FG Francisco G. CEO Logistics and Supply Chain Used the software for: 2+ years ### "Great product for the value." August 31, 2022 5.0 I am please with the ease of use of this app and the reliability of its use. Pros With with this application I've been able to maintain a high level of service. I have also been able to secure many more government contracts where they require tracking. I would recommend them to anyone. Cons Not many there have been few bugs that work out in general good product. Review Source Response from Track-POD September 2, 2022 Hi Francisco, Thank you for sharing your positive experience with Track-POD software! Zac V. Business Analyst & Purchasing Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Track Pod Review " September 15, 2022 5.0 Great, would definitely recommend. Pros easy to set up and use software, fits well with our business. Cons Mobile usage across android and iso have different capabilities. Alternatives considered [OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/) Reason for choosing Track-POD cost and features. Review Source Response from Track-POD September 15, 2022 Hi Zac, thanks for sharing your feedback! Pavlos M. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "A great toolkit for delivery services" August 31, 2022 5.0 Pros This software is easy to use with many features that can make your life easier. You can see all your orders and routes on the map. So planning becomes child's play. It gives a very detailed analysis of your working day/period. The support team is great. Quick responsive and willing to help. Track-POD loosens your hands and really helps you control your delivery business. Cons There could be an improvement with the shipping labels. Review Source Response from Track-POD September 2, 2022 Hi Pavlos, Thank you for sharing your positive experience with Track-POD, we're happy to know it helps you excel. VR Verified Reviewer Operations Executive Retail Used the software for: 2+ years ### "Trackpod Review" September 7, 2022 5.0 Pros I like that it has real-time tracking of the driver, real-time updates, and is very user-friendly. Cons Sometimes, when we change some items in the order in the trackpod, it reverts when reloaded. Same thing with addresses, it sometimes reverts. I've asked support about this before, but it seems like there is a conflict of functionality that limits us from retaining the new edited order. Review Source Gertruda S. Project manager Logistics and Supply Chain Used the software for: 6-12 months ### "Good complex of functionalities" September 8, 2020 4.0 Comparing price, it is a good deal. Also very flexible plans. We satisfued with it while we are small. Pros Easy to use, helpful and fast customer service, many fuctions are included in main plan. Also you can customize your data fields, reports and documents. Cons We are missing the feature to control the orders that are arleady delivered and in the HUB. Also customers have small amount of information in the reports they can get from customer accounts. Customer service is opem with new suggestions, they work hard and has a good comunication Alternatives considered [Hellotracks](https://www.capterra.com/p/155772/Hellotracks/)[LogiNext Mile](https://www.capterra.com/p/155242/LogiNext-Mile/) Reason for choosing Track-POD Price and functions Switched from [Hellotracks](https://www.capterra.com/p/155772/Hellotracks/) We missed some functions. Review Source Response from Track-POD September 21, 2020 Dear Gertruda, Thank you for your fair feedback. We will keep working hard to make the app as flexible as possible to provide you with the personalized experience fitting your business flow. MU Marlon U. Gerente de Operaciones Package/Freight Delivery Used the software for: 2+ years ### "Experience with Track POD" August 31, 2022 5.0 Pros The optimization of routes and the sending of PDF documents have been very useful for our company, with these functions we have obtained greater efficiency in deliveries and at the same time we offer a transparent service to our clients since they are notified in real time and obtain a backup of delivery and payment with PDF document Cons The support is not immediate and I would like it to have more integration options with ERP software's. I would like the Track POD Manager app to provide more information such us custom fields and Actual COD Review Source Response from Track-POD September 1, 2022 Hi Marlon, Thank you for your positive review of the Track-POD features, we'll keep improving the system to be an even better fit for every customer. Douglas A. Assistant Computer & Network Security Used the software for: 6-12 months ### "Livraison " September 18, 2023 5.0 Pros C'est un logiciel qui se détache des autresFranchement il est remarquable pas sa rapidité et aussi son efficacitéUn livraison sans faille La sécurité est bien suiviTu es sûr récupérer ta commandeLa commande en ligne est super et fiable Cons Depuis 8 mois d'utilisation de Track-pod j'ai pas encore eu de problème avecFaçon il me comble chaque jour c'est bienPeut-être un jour oui Mais maintenant non Review Source VR Verified Reviewer CEO Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Transversale" September 7, 2022 5.0 Con Track-POD conseguimos entregar respaldo a nuestro servicio de entregas, y mostrar transparencia a nuestro trabajo Pros Es un producto intuitivo para usar, y con muchas opciones de ir implementando en el tiempo para profesionalizar aún más los servicios en tu empresa. Cons Quizás podría existir una similitud en las app IOS y android, porque existen diferencias que si son notorias. Alternatives considered [Driv.in](https://www.capterra.com/p/147906/Driv-in/) Reason for choosing Track-POD Por su precio y calidad, sumado a su amplia gama de integración Switched from [Driv.in](https://www.capterra.com/p/147906/Driv-in/) Por precio y facilidad de uso Review Source Response from Track-POD September 9, 2022 Thank you for sharing your positive feedback with Track-POD, we'll do our best to further improve the apps and provide an even smoother experience. MW Matthew W. Rider / Director Logistics and Supply Chain Used the software for: 6-12 months ### "Great tool for managing zero emission deliveries" August 31, 2022 4.0 Track-POD is a cornerstone of our business. Almost every issue we've encountered has been resolved quickly and efficiently by the support team - including implementing a new option through the development team Pros The proof of delivery and routing built in to the software, especially the ability to route as bicycles is exactly what we needed. Cons We've not been successful in getting the mobile managing app to work for us. I wish there was only 1 rather than 2 different front ends for order entry. Alternatives considered [Onfleet](https://www.capterra.com/p/142633/Onfleet/)[DispatchTrack](https://www.capterra.com/p/134319/DispatchTrack/)[Tookan](https://www.capterra.com/p/218952/Tookan/)[Bringg](https://www.capterra.com/p/145854/Bringg/)[AppSheet](https://www.capterra.com/p/149367/AppSheet/) Reason for choosing Track-POD Simplicity of pricing structure, free trial with sufficient time to fully understand the product, quality of solution Review Source Response from Track-POD September 2, 2022 Hi Matthew, Thank you for sharing your experience with Track-POD. We're proud to know it serves the zero emissions cause. ED Engin D. AG Transportation/Trucking/Railroad Used the software for: 2+ years ### "Best Services" February 2, 2024 5.0 A-Z ist schneller und einfach seit 5 jahre debai Pros Optiemierung toure und Kalkulationen und auch Rechnungen schreiben Cons gar nichts alles ist Besser bei kleinigkeiten ist hilfsbereit Review Source Response from Track-POD February 5, 2024 Thank you for your feedback and for using Track-POD for five years! We're glad to hear it's been working well for you! mM mike M. owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "well worth the purchase " August 31, 2022 5.0 Whenever I’ve had a problem customer service has always been there to help and get me the answers I need in a timely manner. Pros I like that I’m able to get signatures and pictures of deliveries.. But I’m able to get a picture of the load. Also allows me to track my drivers to see where the rat when a customer calls to ask how long before their package arrives. Cons My only dislike is with the shipping labels but it’s not like Purolator or UPS or Canada Post where you can see the senders information and the receivers information both on the same label. Review Source Response from Track-POD September 1, 2022 Hi Mike, Thanks for sharing your feedback! Regarding Track-POD shipping labels, kindly note that they are customizable and our support team is happy to assist you if needed. DH Dan H. IT Dept Manager Furniture Used the software for: 2+ years ### "Superb support!" February 8, 2024 5.0 Pros Customer service is top notch. \[sensitive content hidden\] was especially helpful in solving the issue and was fast to respond to my emails. Review Source Response from Track-POD February 13, 2024 Dear Dan, Thank you for your excellent review of Track-POD! We're thrilled to hear about your positive experience, especially with our customer service. Knowing that the team provided swift and helpful support fills us with pride. Your satisfaction is our top priority, and we're eager to continue supporting your business. Best, The Track-POD Team jP jon P. owner Warehousing Used the software for: 1-2 years ### "Great Product" September 14, 2022 5.0 Pros The live tracking with customer notifications is a game changer for our industry. We also love the POD's from each delivery made, helps us see exactly where the client received their order onto site. Cons The route and order automation isn't perfect. We often manual override to suit our trucks. The mapping software is for cars, doesn't seem to support truck routes. i.e. low bridges, load limited roads etc. Review Source Response from Track-POD September 15, 2022 Hi Jon, thanks for leaving a review! RG Ryan G. President Package/Freight Delivery Used the software for: 2+ years ### "Oneextraguy- Review" January 23, 2020 5.0 Track pod has taken us from using google calendar to send work to my drivers and has instead provided a functional app along with desktop software that has made my company more efficient from routes to billing and seeing at a glance EVERY job that needs to be billed by the day. Pros I like most that it optimizes the route for the day. Making us more efficient and saving us money on wasted fuel and time. Cons The preview option (optimizing yourself) works great. When the software optimized for you it doesn’t allow you to correct the route without complications. (The numbering remains not allowing me to change the routing) Reason for choosing Track-POD I liked the functionality better with track pod Review Source Response from Track-POD May 13, 2020 Hi Ryan, Thank you for your review. We value your business and wanted to notify you that the feedback functionality about your delivery service soon will be available on your mobile devices. So, you will be able to monitor your feedback about provided service in the web-dashboard analytics page. CF Cherry F. Director Food & Beverages Used the software for: 2+ years ### "highly recommend" September 14, 2022 5.0 Pros The features are amazing and have great scope to offer more info for the customer as my business expands. It is affordable enough so I can afford the product as a starting out business and I have upgraded to the higher version to unlock more features I love it so much. My customers rave about its accuracy on van tracking and they love the info they receive. The support desk are always happy to help Cons I would like them to develop their relationship with Zapier/Shopify integrations a bit more Review Source Response from Track-POD September 20, 2022 Hi Cherry, thanks for leaving a review, we're proud to power your growing business! Niccolò B. Operational Manager Furniture Used the software for: 2+ years ### "Great Software" August 31, 2022 4.0 Very good Pros The route planner and the notification system Cons The mobile interface and the Map Zooming from Mac Review Source VR Verified Reviewer Managing directors Chemicals Used the software for: 6-12 months ### "Good but not Perfect" July 3, 2019 4.0 Pretty handy app. POD functions are excellent. Web app is a little clunky to use. Also we still had to buy a seperate app for route tracking. Pros Auto routing. Customisable POD. Drag and drop. Cons advanced version not worth extra money. Will drop back to the basic license next year. Would be very helpful as Manager to have a app to see where the trucks are up to - location and status (ie supervisor version). Can’t edit job in route (is need to remove first). Auto generate new delivery job (ie for next day) for failed deliveries Have to add a fake job to start and finish to close the route loop and estimate return time. Review Source Response from Track-POD August 6, 2019 Thanks for your feedback. We are constantly working to improve our route planning tool to provide an easy-to-use solution with excellent user experience interfaces. The updates will be coming soon. 6 August 2019 - We are glad to inform that you can edit a job in a route (no need to remove from list), move the order directly in the route to another route using drag-and-drop. 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