# Page 4 | Track-POD Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Track-POD the right Delivery Management solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/178880/Track-POD/reviews

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Track-POD

4.7 (140)

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Last updated March 13th, 2026

# Page 4 - Reviews of Track-POD

## Showing most helpful reviews

Showing 76-100 of 140 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
CEO  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Very good sofware"

September 14, 2022

5.0

Pros

Easy to use, user friendly, good pricing for the value it bring. Have great feature like client notification and ETA

Cons

Does not take in account the actual trafic. The preview is not accurate specialy in when traffic get more dense.

Review Source

Response from Track-POD

September 15, 2022

Thanks for sharing your feedback, we'll keep improving the software to cover more of our customers' needs.

VR

Verified Reviewer  
Project manager  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Great transport optimization tool "

November 12, 2018

5.0

We solved our ineffective transport problem. Routes are planned optional now. POD - proof of delivery helps us to have delivery proofs in the database instead of lots of paper works.

Pros

\- Interface - web based, easy to use, fast learning. - Functionality - lots of settings, customization possibilities etc. - Mobile app - very intuitive for the unskillful driver.

Cons

\- Finding address sometimes inaccurate, especially in rural areas.

Review Source

Response from Track-POD

November 21, 2018

Thanks for the feedback.

VR

Verified Reviewer  
Call Centre Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Game Changer"

September 7, 2022

5.0

Really been impressed with the software

Pros

Track POD has upped our customer service in deliveries. We are able to give accurate ETA's, Resolve issues and have access to the PODs immediately

Cons

It took a few tries to get into where everything is, but it is logical

Review Source

Response from Track-POD

September 8, 2022

Thanks for sharing your positive feedback, we're happy to power your customer service!

Esséname C.  
Restauratrice  
Food & Beverages  
Used the software for: 1-2 years

### "Gestion"

October 17, 2023

5.0

Bon logiciel recommandable

Pros

Track pod permet de faire plusieurs gestion la fois

Cons

La gestion est très lente et l'abonnement est cher

Review Source

grega Š.  
General manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great upgrade for service"

September 17, 2018

5.0

plain great. it helped us grow with ease. so much less hassle about routing, tracking, tracing, .... if your company does any deliveries you need their app.

Pros

ease of use. you bring delivery service online into e commerce and all inserts are traceble.

Cons

some specific funcionalities were missing. but track-pod is listening and upgrading is coming with great speed.

Review Source

Response from Track-POD

September 18, 2018

We appreciate your review and will keep doing our best to meet your needs.

MP

Menna P.  
Customer Experience Team Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Track POD"

September 7, 2022

5.0

Amazing...glad our company moved to Track-POD

Pros

Very easy to use and POD PDF is easy to send to our customers

Cons

currently cannot include deliveries made by common carriers....only deliveries made by company's own fleet

Review Source

Response from Track-POD

September 8, 2022

Hi Menna, Thanks for sharing your positive feedback!

RR

Roberto R.  
Digital Marketing Manager  
Retail  
Used the software for: 6-12 months

### "Excellent partner"

June 3, 2021

5.0

Pros

Truck Pod is a great partner to work with. Their delivery software allows us to increase our customer satisfaction (=performance) and engagement.

Cons

For small countries the route optimisation doesn't work efficiently.

Review Source

VR

Verified Reviewer  
Owner  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Pro feature"

August 31, 2022

4.0

Pros

For a small business like myself, It is nice to be able to offer more premium features for a reasonable cost

Cons

Mobile compatibility, not quite adequate for on the move usage

Review Source

Akou Kafui A.  
Gestionnaire  
Commercial Real Estate  
Used the software for: I used a free trial

### "Produit de management "

October 29, 2023

5.0

Pros

Très sympa et professionnel. Simple et facilite le management des projets et des fonctionnalités modernes. Je le recommande

Cons

C’est tellement simple et sympa. Très utile pour la gestion . Je ne reproche rien le moment.

Review Source

OM

Omar M.  
New Product Introduction Manager  
Wholesale  
Used the software for: Less than 6 months

### "Nice Product"

August 31, 2022

5.0

The overall experience is wonderful. The implementation process was only one day. That was nice.

Pros

The friendly of the system and the easy form to use.

Cons

In the web system all the screen are very difícil to see the map.

Review Source

Response from Track-POD

September 5, 2022

Hi Omar, Thanks for sharing your experience with Track-POD, we're happy to know you implemented the solution so quickly!

DG

Diana G.  
Gernte  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Buen sistema pero precios exageradamente costosos "

September 20, 2022

5.0

buena lastima la atencion al cliente en comparacion con otros programas es exageradamente costoso y no permiten llegar acuerdos

Pros

Es muy sencillo de usar y es amigable con el manejo

Cons

Su precio vs funciones es muy costoso, se a intentado hablar con ellos para llegar a precios adecuados pero no permiten, son desplisentes con el cliente, lastima por que tienen un buen sistema

Review Source

JCK

Jean Claude K.  
Managing Director  
Food Production  
Used the software for: 2+ years

### "Great Tool"

August 31, 2022

4.0

Pros

Great logistics solution for our fleet. We could not mqnahe our drliveries without Trackpod.

Cons

Thougt there was better AI to recognise drlivery chronolgy

Review Source

Response from Track-POD

September 1, 2022

Thanks for sharing your feedback, Jean Claude!

SF

Simon F.  
Logistics Supervisor  
Computer Hardware  
Used the software for: 6-12 months

### "Ease"

August 31, 2022

5.0

Pros

The Ease of using this and how simple it is to set up

Cons

I don't think there is anything i dont like

Review Source

Samson Z.  
Gestionnaire  
Commercial Real Estate  
Used the software for: I used a free trial

### "Logiciel de gestion "

October 8, 2023

4.0

Pros

C'est un très bon produit de gestion de livraison sans papier et sans contact sur le cloud très simple et facile à utiliser avec de bonnes fonctionnalités et permet d'augmenter les profits. Une interface conviviale très sympa

Cons

Pas de gestion sur certains produits mais je le recommande

Review Source

LB

Lee B.  
Director  
Wholesale  
Used the software for: Less than 6 months

### "Great Front end, poor reporting/support"

May 12, 2020

4.0

Great functionality but terrible and very limited reporting reporting

Pros

The front end app for the drivers is simple to use and the drivers have only the functionality they need. Plus the ability to quickly create and optimise routes is great

Cons

The back end reporting is terrible. To get a run sheet which i use daily I have to manually type all the notes that are on the route sheet onto the loading list which is where our warehouse crew pack from. And drivers have as a backup when the app goes down. The lack of responsive support is also a huge issue. I am looking at moving because the reporting costs me an hour of my time each day. I only have 3/4 runs a day. I could not scale my business with this software as it stands

Reason for choosing Track-POD

Friends recommendation

Review Source

Response from Track-POD

May 13, 2020

Hi Lee, Thanks so much for your review. Your feedback is really useful. We have a road map to improve our reporting. We will appreciate if you provide more details upon '..the app goes down'. Our team strives to respond to our customers during 24 hours. Please note that our support days are Monday - Friday.

YS

Yamine S.  
Gerant  
Automotive  
Used the software for: Less than 6 months

### "Avis trackpod"

September 7, 2022

5.0

Pros

Permet de structurer la livraison et les livreurs

Cons

Pas de gestion sur la consommation de l'essencd

Review Source

HW

Hannah W.  
Director  
Wholesale  
Used the software for: 1-2 years

### "Easy and streamlined"

September 7, 2022

5.0

We don't have many support requests, but when we do contact Customer Support they are always great to deal with.

Pros

We love how easy it is for all of our staff to use and for management to access reporting.

Cons

We are happy with how the software currently operates!

Review Source

Response from Track-POD

September 8, 2022

Hi Hannah, Thank you for sharing your positive experience with Track-POD and the team!

Laurent G.  
Gestionnaire  
Retail  
Used the software for: I used a free trial

### "Logiciel de livraison "

October 12, 2023

5.0

Pros

Track-POD propose une meilleure solution de livraison sans papier et sans contact sur le Cloud avec les meilleures fonctionnalités et qui utilise l'IA . J'ai vraiment apprécié

Cons

C'est un très bon produit avec une version gratuite disponible. Je ne reproche rien

Review Source

RM

Rodney M.  
Operations & Business Integration Manager  
Civil Engineering  
Used the software for: Less than 6 months

### "Great Product and exceptional customer service"

March 3, 2022

5.0

Integrates efficient and easy to use functionality with brilliant analytics.

Pros

The configurations are easy to do, easy to use and customer service is prompt and great.

Cons

I think off the shelf integration api's for gmail etc. would be helpful.

Reason for choosing Track-POD

Ease of configurability and analytics

Review Source

Response from Track-POD

September 1, 2022

Thank you, Rodney, for sharing your positive feedback! We love to hear you find Track-POD analytics so helpful.

GS

Gary S.  
IT Manager  
Construction  
Used the software for: Less than 6 months

### "POD Configuration"

January 7, 2022

5.0

good so far, still in testing phase

Pros

easier to use than previous solution to use and navigate

Cons

restricted, to driver qty, unable to cater for replacement drivers when original on holiday

Reason for choosing Track-POD

cost

Review Source

Response from Track-POD

September 1, 2022

Hi Gary, Thanks for sharing your positive experience with the implementation!

Jeannette G.  
Gestionnaire  
Retail  
Used the software for: I used a free trial

### "Logiciel de livraison "

October 20, 2023

5.0

Pros

Logiciel de livraison très rapide et simple, flexible,sécurisé et très riche en fonctionnalités et professionnel. Je le recommande

Cons

Je l'apprécie beaucoup et je n'ai pas d'inconvénients sur Track-POD.

Review Source

Essime T.  
Gestionnaire  
Retail  
Used the software for: I used a free trial

### "Logiciel de Livraison "

October 13, 2023

4.0

Pros

Flexible, Simple et facile à utiliser permettant de gérer les livraisons sans papiers de manière professionnelle.

Cons

C'est un super produits de livraison. Je n'ai aucun problème

Review Source

Sylvie Florence K.  
Gestionnaire  
Retail  
Used the software for: I used a free trial

### "Logiciel de livraison "

October 13, 2023

4.0

Pros

Flexible et simple , facile à utiliser avec des fonctionnalités complètes et très professionnel pour la livraison.

Cons

Je n'ai pas d'inconvénients. Je le recommande

Review Source

KB

Kailaash B.  
Director  
Food & Beverages  
Used the software for: Less than 6 months

### "FoodLyft review"

July 15, 2019

4.0

With out Track-Pod we would have a logistic problem because we deliver food and our drivers pick up multiple order in one route.

Pros

The overal handeling op the application and the back-end in good. We don't have difficulties to train our employees with the software. The use of colour, for example with the buttons.

Cons

The application for android and ios is different, the ios version does not include some of the android version such as an overview of order in a map, possibility to call the customer and the ios does not have a bike route. Also the many steps to complete an order in the app is inefficient. Such as arrived, delivered, proof of delivery and departed. For us would it be more convenient to have 2 steps/ buttons; delivered and departed.

Review Source

Response from Track-POD

July 22, 2019

Thanks so much for your feedback. We work hard on improvements of IOS version. The update coming soon and will be added new features on IOS driver app too.

bZ

brian Z.  
owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "efficient"

November 20, 2019

5.0

Overall, track-=pod is a great software to help make your business run better

Pros

Track-Pod makes deliveries easy. Since using track-pod our deliveries have gone up and our time spent on them has dropped.

Cons

Not much to say about what I like least but maybe a better API

Review Source

Response from Track-POD

November 23, 2019

Thank you for being a loyal customer of our delivery app. We are glad to know that our delivery software helps businesses grow.

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