# Page 5 | Track-POD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Track-POD the right Delivery Management solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178880/Track-POD/reviews --- Track-POD 4.7 (140) [View alternatives](https://www.capterra.com/p/178880/Track-POD/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Track-POD ## Showing most helpful reviews Showing 101-125 of 140 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JC Joaquin C. Operations Manager Logistics and Supply Chain Used the software for: Less than 6 months ### "This is the best POD/Driver tracking software, gets the job done" July 3, 2019 5.0 We're a small team of 4 drivers that serve multiple customers every business day. We transport over 4,000 boxes a month, around 1,000 orders a month. We wanted to move away from pen and paper and on to a digitalized program where our customers could find out real-time if their order had been delivered and to whom. Our customers are much happier now than before we started using TrackPOD. I had tried other similar software but many of them were both expensive and limited. TrackPOD has definitely helped us increase our value to our customers. Pros User friendly driver apps (took me about an hour to teach my drivers how to use it properly) Great visibility Easy route planning - the software finds the addresses pretty well even for a country that is way behind on GPS technology. A lot of fields for data Cons I wish I could white-label it for less money. Other than that, it's solid. Review Source Response from Track-POD July 22, 2019 Thank you for the great feedback regarding our route planning tool featured POD app for delivery drivers. DV Dirk V. Dispatch Manager Warehousing Used the software for: Less than 6 months ### "Courier and Collection Dispatch" September 14, 2022 5.0 Works as advertised, Great Has a few limitations Only works well when no internet lag Pros Can dispatch multiple orders on same route, meaning one signature Cons Limited on amount of photos that can be taken (10) --> need more Vehicle check, want to disable for collections and couriers, but we can't because the transport dept needs it, nice to have if this can be setup per unit, not everyone needs the vehicle check, only transport dispatch needs this Further limitation -> Once a route has been "STARTED", it cannot be removed and the dispatch tablet cannot carry on until the "STARTED" route is closed. Review Source sD steve D. senior manager supply chain solutions Warehousing Used the software for: Less than 6 months ### "Veritiv Canada Inc" June 2, 2021 5.0 benefits of having our customer service being able to obtain real time information at their fingertips, instead of constant calls/emails to answer the basic question as to where/when an order is at. Pros easy to use, intuitive learning. easy to setup. Real time information Cons nothing about this solution is least liked Review Source TI Tamati I. Systems Developer / DBA Telecommunications Used the software for: Less than 6 months ### "Track-POD is a Great App for our business" November 15, 2019 5.0 Track-POD solved our manual processing and paper printing also saving on toner costs. Previously we had a dedicated staff to sorting orders on a spreadsheet, printing orders lists then distributing the orders list; Track-POD cut down staff hours to do this job overall savings on staff costs. Great app for us. Pros Digital transformation for our company, before we had this app we were printing orders and was time consuming looking for old orders that were signed off to provide customers with proof of delivery. Works great on android so was easier to source equipment to get the POD. Cons The app is perfect, we trialed it for a month and the team manager could not find flaws in the app, in fact Track-POD had more to offer like the KPI & reports and also being able to print a POD for customers. Review Source Response from Track-POD November 18, 2019 Hello Tamati, Thanks, doe much for your review and warm words. MS Mark S. IT Manager Wholesale Used the software for: Less than 6 months ### "Track POD Review" November 15, 2019 5.0 Pros Very fast to set up and implement, and easy to use on a daily basis... very little technical training of drivers, logistics team and internal customer support team needed. Once set up a robust order import routine from our stock management software, TrackPOD has fitted in seamlessly and is a massive improvement over the paper-reliant system we were using before. Cons Custom fields can't be used in POD's or on emails. Would like a facility to have an on-premise backup/storage of the POD's. Distinction between consignment volume/package count/pallet qty is a little confusing. Review Source Response from Track-POD November 18, 2019 Hello Mark, thanks for your Feedback. Your review is very important to us. We recently updated our software. Now you can use custom fields in both POD and emails. Plus we are working hard to improve our platform month to month. ME Michael E. Project manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Review" September 20, 2022 3.0 Pros Track-POD delivery system is absolutely amazing, it met up with our companies needs. Cons The live tracking isn't exactly in real-time Switched from [FieldPro](https://www.capterra.com/p/211097/FieldPro/) Yes Review Source Estelle E. Responsable de vente Apparel & Fashion Used the software for: I used a free trial ### "Logiciel de gestion des livraisons " October 9, 2023 5.0 Pros Ce logiciel est confortable et rapide avec une bonne équipe d’assistance. En plus de ces nombreuses fonctionnalités, il permet une bonne surveillance des livraisons. Cons J’apprécie bien ce produit mais, il arrive des fois que les résultats ne se correspondent pas exactement. Review Source OT Ornide T. Serveur Consumer Goods Used the software for: Less than 6 months ### "Bon logiciel " October 27, 2023 5.0 Il permet d'accroître la clientèle de l'entreprise Pros Il permet d'obtenir beaucoup plus de clientèle Cons Il consomme assez de connexion internet Review Source Heather E. Co founder Food Production Used the software for: 6-12 months ### "Very helpful for our company " June 28, 2019 5.0 Great customer support! Easy to use Pros Flat rate pricing vs per delivery. Very simple and fraught forward. Ease of making routes. App for drivers Cons Not able to change the phone number for text tracking updates. Only allows one user unless upgrading. Analytics are limited without upgrade Review Source Response from Track-POD July 1, 2019 Thanks so much for your feedback!!! IN Ian N. business improvements team Building Materials Used the software for: 1-2 years ### "gap ltd" November 22, 2019 4.0 Pros Versatility, ease of use for new staff. adaptable to our system Cons not capturing all addresses, could be our integration though Review Source Response from Track-POD November 28, 2019 Thank you for the feedback which is very important for us. EC Elsa C. VP Product Consumer Goods Used the software for: 6-12 months ### "Great tool to smooth operations" September 28, 2018 5.0 Easy to set up; quick onboarding; very friendly team; great support; even got the app translated in 2 days. Pros Easy to set up Easy to customized Easy to use Structure back-office Smooth api integration Cons No free Access to real-time information via the API; would I like to use driver tracking info Review Source Response from Track-POD October 1, 2018 Elsa, Thank you! We recommend that you try the updated Live Tracking module to track drivers. More here - https://track-pod.zendesk.com/hc/en-us/articles/360005943754-How-to-set-up-Live-Tracking-for-your-Customers- or https://track-pod.zendesk.com/hc/en-us/sections/360000639994-Delivery-Tracking-Vehicle-Tracking GB Gianluca B. IT manager Retail Used the software for: Less than 6 months ### "The best of the kind and Amazing customer support" October 22, 2018 5.0 This is exactly what we were looking for. The workflow is just like the way we used to do this job manually, but much more streamlined and with the linnworks integration this saves plenty of time. The best is the fast and professional technical support, both with assistance and with adjusting the software to our needs. In general as our volumes are growing it became necessary to provide real proof of delivery and a tracking number to our customers. Track-Pod does that and additionally facilitate our work of routing and keeping track of deliveries, shortages and damages. Pros The Dashboard design is straightforward to use and extremely functional. Creating routes is a breeze with Track-POD. Also love the linnworks integration which the technical support were happy to tweak to accommodate our requirements. Cons The mobile apps could be polished a little, but they are functional and user friendly enough. Review Source Response from Track-POD October 25, 2018 Hi Gianluca, Thanks so much for your review. We will add Polish support ASAP. AK Anas K. Delivery supervisor Furniture Used the software for: 6-12 months ### "Delivery supervisor" August 31, 2022 5.0 Overall experience is good. Pros Easy to assign job & track the team/vehicle Cons Need live movement of the vehicle like the one in life 360 Review Source JQ Jessica Q. SECRETAIRE COMPTABLE Food & Beverages Used the software for: I used a free trial ### "avis sur essai gratuit " April 1, 2024 4.0 Pros le concept, planifier et organiser les livraisons clients ce qui fait gagner du temps , je l'utilise depuis peu donc je n'ai pas encore le logiciel très bien en mains Cons mail en anglais il faut les traduire à chaque fois, c'est un peu compliqué de mettre en place rapidement un parcours mais il faut surement un peu de temps pour se faire la main Review Source MK Michal K. General manager Construction Used the software for: Less than 6 months ### "Amazing!" May 12, 2020 5.0 Great. Optimalization. Pros Well i am not doing this often, but now i have to. Track-pod is awesome. Really. It helped us to set up our own logistic. Really friendly to use. I like how often you adding new features. Cons Well i would like to add our language (czech), as drivers are not that experienced at english. Also route sheet would include call number and total price. Review Source Response from Track-POD May 13, 2020 Hi Michal, Thanks for your review. We appreciate it. Please take you attention that Android app for drivers supports Czech, soon it will be available on iPhones too. We provide a paperless and contactless solutions to save our environment - your driver can see the call number and total price on the mobile app easily. AM Andrew M. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "We automated our business" July 12, 2019 5.0 Excellent product that has streamlined our business and allowed office staff to work from home. Drivers love the hands-off approach and the fact that contact with the office and managers has reduced due to the automated system. All round employees and customers love it. Pros Ease of use Automated our processes Reduced man hours planning Optimized routes Live tracking POD showing cash collected and all item photos Cons We cannot send out automatic delivery windows Review Source Response from Track-POD July 22, 2019 Thanks for your feedback. We are constantly working to improve the Track-POD delivery software platform. An update will be released soon, and new features will be added, such as advance notification with many possible tags (ETA, Date, Time windows, etc.) JB Jonathan B. Business Development Arts and Crafts Used the software for: Less than 6 months ### "Amazing App - Inexpensive, simple, impressive" October 7, 2020 5.0 Pros I love the simplicity and ability to see pictures from deliveries from months ago! We do pickups of artworks, and would trust no other database! Cons The optimization feature could be a bit better just to more accurately provide ETA for clients. But I reckon that even if you had the most advanced software, impossible to determine traffic to a t for the following day. They integrated some adjustments to adjust average speed of driver, and add time windows. I do not think there is any other option that would exist, thus this is the best... Review Source SA Salim A. Director Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "-" March 31, 2021 4.0 Great & easy to use, very good product for price & will recommend all new courier businesses to use them Pros The routing & optimisation of drops made it great to use Cons Customers unable to leave reviews through the app! Review Source Response from Track-POD April 28, 2021 Hi Salim, Thanks for your recommendations. We are happy that our routing Optimization solution helps you increase your efficiency. LM Lee M. sales Glass, Ceramics & Concrete Used the software for: 6-12 months ### "Track Pod Review" May 26, 2020 5.0 It was good for POD and saved on Paper printouts. emailing POD to us was great for us to complete our order fulfilment process and close jobs down Pros We used trackpod for just 2 vehicles, both our office staff and our customers found Trackpod a good system as all sides we informed of delivery that would be taking place. Easy to use from both drivers and office perspective Route optimisation Cons Battery drain on the phones was the biggest concern, but ok if plugged and charging in the vehicle Reason for choosing Track-POD N/A Review Source Response from Track-POD June 11, 2020 Hi Lee, Thanks for your feedback . Yes, the Battery drain on the phones is the concern any phone, as the app uses GPS and 3G/4G constantly that offers you the real-time updates. SG Stella G. supply chain manager Building Materials Used the software for: 6-12 months ### "Track Pod have a very good team for support" June 21, 2021 5.0 Pros Track Pod have a very good team for support. For each question you have an answer so quickly, and for all problem a solution. Thanks for support Cons They study all evolution possibilities.. Review Source JL Jamie L. Accountsmanager Logistics and Supply Chain Used the software for: Less than 6 months ### "Very impressed with the product and the quick customer service" January 19, 2022 5.0 very happy Pros Very happy with this product and their customer service Review Source Response from Track-POD September 1, 2022 Hi Jamie, We're happy to know you're enjoying Track-POD! MR Megan R. Administration Manager Food & Beverages Used the software for: Less than 6 months ### "Track Pod Review" May 19, 2020 5.0 Benefits are being able to assist customers looking for deliveries, being able to check deliveries being dropped off and that they can sign and take an image if the customer is not home Pros So easy to use and for our team to use and to be able to manage and track our in house delivery team. Cons A bit old school, could use with a refresher on style etc Review Source Response from Track-POD June 11, 2020 Hi Megan, thank you for letting us to know your feedback. We are improving our web app step-by-step offering flexible and powerful options which are not available in the newest styles/trends at the moment (filters, conditions, searching forms, drag-and-drop, grouping and etc\_) RF Ryan F. CEO Wholesale Used the software for: Less than 6 months ### "Track POD Review" July 3, 2019 4.0 The overall experience is good. The customer support could be better. The people that reply are often very blunt and do not explain solutions to queries as thoroughly as they should. Pros One of the only POD software options available that has good auto route planning and e-signatures! Cons I feel the cost is a bit high. Would be great if it could be reduced. Review Source Response from Track-POD July 22, 2019 Thanks for your feedback regarding our Track-POD apps. This is very significant for us. Track-POD is rapidly growing now and we are currently hiring many people to deliver the best customer service. Thanks so much for your review upon our customer service. Craig L. Marketing manager Food Production Used the software for: Less than 6 months ### "Documentation and support could be better" May 13, 2020 4.0 We do weekly deliveries. Integrated this with woocommerce without too much hassle. Pros Very useful solution. Once you get your head round the workflow it becomes very intuative. Phone app is very easy to use. Cons Sales person did not really take the time to understand the workflow that I wanted to achieve. Turns out his workflow was the better way to do it, but he did not take the time to convice me. In the end I figured it out myself. Support documentation could be improved. Review Source AT Alexandros T. Director Building Materials Used the software for: Less than 6 months ### "Very Good product, helps a lot." January 10, 2020 5.0 Pros I like that it helps to optimize and to have clear picture about what is going on. Cons Integration with other programs need to be easier and the also the stuff of the Track\_pod should be involved in this procedure. Review Source Response from Track-POD January 17, 2020 Hi Alexandros, thanks for your feedback. We offer the best practices with the integration providing generally accepted standards in the world - public REST API. Your IT suppler or technical team can contact to our support team 24/7 via email or 'Help' web-widget (Zendesk) to get a help. Similar Products Featured