Who Uses This Software?

freshOps helps Small Business Owners, Frontline Managers and Supervisors who directly manage a remote workforce in the Commercial Cleaning, Janitorial and Facilities Services Industries.


Average Ratings

4 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $95.00/month
  • Pricing Details
    Pricing/Shift. Each Plan has an Included Amt of Shifts
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Get Fresh Group
  • www.getfreshops.com
  • Founded 2015
  • Australia

About freshOps

Simple, Affordable and Intuitive Professional Cleaning & Janitorial Business Software built specifically for small - medium Cleaning Business Owners to help them manage their teams in the field better. Scheduling & Rostering, Timesheet Collection and Proof of Attendance, Task Management and Verification, Site Access & Safety Information and Xero Payroll Integration means we've systemised the entire workflow of delivering a Contract Cleaning Service.


freshOps Features

  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • Bid Management
  • Billing & Invoicing
  • Client Management
  • Employee Scheduling
  • Inventory Management
  • Mobile Access
  • Payroll Management
  • Quality Control
  • Surveys & Feedback
  • Time Tracking
  • Work Order Management

freshOps Reviews Recently Reviewed!


How FreshOps helped us grow

May 20, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use for the guys in the workplace and returns great information back at base.

From a safety point of view, when staff are working remotely, we can make sure that we know where they are in the shift and quickly contact them if a problem arises.

from a client point of view, with their accessability, they also have great information and peace of mind

Cons: The main desktop view is a little cluttered and can be hard to navigate around if you need to make changes.

The dashboard on the phone is very tricky to use unless you have small fingers with some clickable links merging. But this is a very minor issue as the staff never use this function anyway just the supervisor

Overall: Overall the experience is excellent with a fantastic ROI.

The problem of accountability is solved in that clients can see who has been on site, what times they were there and what tasks have been completed, over and above better than the old paper notes approach

Vendor Response

by Get Fresh Group on May 24, 2019

Hi Rod, Thank you for your review of freshOps, it's much appreciated. Super happy you've seen a fantastic ROI. We are making changes to the Mobile Responsiveness of the WebApp, so I might get in touch and discuss you r experience a little further.

Fixing the time and attendance issue improved staff and there earnings.

May 23, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We could offer clients piece of mind there premises will be attended too as well as giving us another source of information for time and attendance and payroll.

Cons: Just the email notifications don't appear to link to the portal and can't personalize dashboard...

Vendor Response

by Get Fresh Group on May 24, 2019

Hi Tony, Thank you so very much for your review and glad to see we've alleviate some of the Time and Attendance issue you had in the past. I will be in contact though, to get some further clarification on the issues you've experienced with the Email Notifications and I'd love to know how we could provide some personalisation of the dashboard.

Very user friendly for admin and also staff

May 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It makes all aspects of scheduling/work flow a lot easier. I have completely eliminated the need for staff to fill out any paperwork, making all of our jobs easier.

Cons: As we pay our employees from the start of their shift until the end, I would like to see a function within the app that gives the ability for the staff to basically clock on when they leave the work shop, clock off for their lunch break, clock back on and clock off when they finish giving a definitive amount of hours worked. Basically like a bunny clock.

Overall: Very happy with the product

Vendor Response

by Get Fresh Group on May 24, 2019

Hi Luke, Thank you for your kind review of freshOps and glad we are making an impact within your business. We do have plans to allow employees to commence their run of visits, so that we can easily capture start to finish regardless of what sites they went to. We had this in mind for working Supervisors, who go not only complete visits but have other duties, but can see how it would work for you too.

i am impressed

Sep 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: its easy to pick orders and its user friendly

Cons: there are some few bugs or glitches on it but if improved can make the best app in the market