# freshOps Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about freshOps Software - reviews, pricing plans, popular comparisons to other Janitorial products and more. Source: https://www.capterra.com/p/178901/freshOps --- # freshOps Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) freshOps ## What is freshOps? Simple, Affordable and Intuitive Professional Cleaning & Janitorial Business Software built specifically for small - medium Cleaning Business Owners to help them manage their teams in the field better. Scheduling & Rostering, Timesheet Collection and Proof of Attendance, Task/Cleaning Checklist Management and Verification, Site Access & Safety Information and Xero Payroll Integration mean we've systemised the entire workflow of delivering a Contract Cleaning Service. ## What is freshOps used for? [Janitorial](https://www.capterra.com/janitorial-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$95 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for freshOps?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.getfreshops.com&name=freshOps) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### freshOps 4.4 (8) VS. [4.2 (16)](https://www.capterra.com/p/199981/Clean-Smarts/#reviews) Starting Price A$95 Usage Based, Per Month Starting Price $99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (8) Ease Of Use 4.5 (16) Value For Money 4.5 (8) Value For Money 4.6 (16) Customer Service 4.4 (8) Customer Service 4.3 (16) ## freshOps alternatives [4.6 (51)](https://www.capterra.com/p/164100/Janitorial-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (79)](https://www.capterra.com/p/148615/Swept/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (238)](https://www.capterra.com/p/161544/Aspire/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/178901/freshOps/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Employee Scheduling 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability Mobile Access 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reporting/Analytics 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Time Tracking 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) Client Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage contact details and communication with clients For Janitorial Services 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important For janitorial management, platforms, services, etc. freshOps 20 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Manage contact details and communication with clients Centralized database of stakeholders and their contact information such as names, address, phone number etc. Assign working shifts or tasks to employees based on their availability For janitorial management, platforms, services, etc. Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Access software remotely via mobile devices Manage and support multiple locations Manage employee salary processes, data, taxes, and records administration efficiently Track and manage all activities and tasks necessary to maintain a desired level of quality Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made View and track pertinent metrics to find patterns and gain insights from data Track and manage the scheduling of tasks Measure and track time including hours worked and paid time off (PTO) Get Advice We can help you find the software with the features you need. Features 4.0 (8) 4.0 Based on 8 reviews ## Pricing Value for money 4.5 (8) Free Trial Free Version Accelerator A$95.00 Usage Based,Per Month Premier A$185.00 Usage Based,Per Month Master A$295.00 Usage Based,Per Month Enterprise A$350.00 Usage Based,Per Month Value for money 4.5 (8) 4.5 Based on 8 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (8) 4.4 Based on 8 reviews ## User reviews Overall rating 4.4 Based on 8 reviews Filter by rating 5(6) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent MH Matt H. Owner Facilities Services ### "Full of serious bugs and issues" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 7, 2025 Moving to FreshOps has been a serious waste of time for our business. The bugs are too numerous to list. This should be a simple app for scheduling, recording time worked, and running payroll. None of these functions work. I've raised several serious bugs over 6 months on the platform and my support requests are either ignored, given a generic response of "working on it" (but they never get fixed), or I'm told the bug isn't a bug at all. An example of this is time reports showing the wrong times that staff have worked. Scheduling bugs: Staff often can't see future shifts. They will disappear and reappear from the calendar. This leads to regular messages from staff asking if their shifts have been cancelled. Time tracking bugs: Staff can have shifts disappear after they clock-in, leading to the shift not being recorded. The NFC tag also throws an error sometimes, meaning staff can't clock in. Staff can easily spoof their time - as the app has no GPS spoofing detection, and staff can even change the time of their device to whenever they'd like to appear to have clocked in. Payroll bugs: Staff working over midnight are never tracked correctly. This is every night of the week for our business. Hours are either DOUBLED or TRIPLED in payroll, or the shift will disappear from payroll entirely. I raised this bug 6 months ago and it's never been fixed, causing a massive admin headache every time we run payroll. There are also several smaller bugs that cause hours not to be tracked properly. Other bugs: There have been instances where I'm sure we can see other customers' data. This is a serious privacy concern. Staff have sent me screenshots of shifts that don't belong to our business, with very real sounding names and locations. FreshOps assumed me this was test data, but these aren't names like "John Smith" Or "Mike Test". These were real-sounding names that aren't the kind you'd make up on the spot, and the locations were known office buildings in our city. All of these bugs and issues mean I'm constantly making manual fixes to timesheets and payroll, and playing tech support to our staff. In 6 months I've made maybe a couple dozen reports of these bugs to FreshOps support. They never seem to get fixed, and often my reports are ignored or dismissed. It's the company owner exclusively responding to support tickets, and when I've pointed out that staff can easily spoof their working location and hours, his response was that I should just hire better staff! There was significant hand holding during our onboarding, which meant everything went smoothly for the first couple weeks we were making our buying decision. Unfortunately once we put the credit card details in everything went off the rails. Moving to freshops has been a colossal waste of time. Pros The app's structure (Clients > Sites > Shifts) works well, but the numerous bugs kill any benefit of this product. Cons App is riddled with bugs across core functions. Scheduling, time tracking, and payroll are all unreliable. Support is dismissive. Bug reports can be ignored entirely, or we're simply told "we're working on it". Critical bugs remain unresolved after several months. We've experienced a potential privacy breach. It looked like we were viewing another customers' shifts (including site location and access details!). Onboarding was attentive, but once payment was made our experience and support has been abysmal. Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/) [ClockShark](https://www.capterra.com/p/155467/ClockShark/) Reasons for choosing freshOps Easier payroll integration. Unfortunately the payroll integration is riddled with bugs and has never worked properly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Roz P. Director Consumer Services ### "Priceless" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2022 We are becoming aware of time fraud and so much more accuracy across all areas Pros This product is awesome in keeping up to date with client details and changes also keeping in touch and up to date with your staff Cons What I like least about Freshops is my staff not knowing who they are partnered up with daily Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/) Not enough features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AE Alton E. Owner Facilities Services ### "Awesome Software, Seamless Operations " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2020 Everything about the software is a PRO for us! We started on a hunt for software so we could run our Commercial Cleaning Company remotely during this pandemic. WOW! is all I can say, this software was a life saver! Thanks to the team at Freshops we are smooth living. Pros Everything about the software is a PRO for us! The mobile app for the team in the field, attachment capabilities for the scope of work or any MSDS forms for Cleaning products stored within your portal. very user friendly Cons Sorry but I havent encountered anything to call a CON Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Joshua P. Area Manager Facilities Services ### "Where would we be without it?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2019 We just have less questions each day about what our team are up to. The scheduling used to be excel and sms, now it's just easy. Timesheet collection was an absolute pain before, but it's just not a task that we even think about now. I think we probably win more proposals now, as the clients really like the idea and features of freshOps too. Pros freshOps puts us much more in control our team than we ever thought was possible. We don't need to stress about staff being onsite, we can see instantly. The Task Verification has saved our back sides so often if we've had to provide proof of a cleaning task being completed or even a security system being armed. The Xero Payroll Integration I know has also saved us a tone of time each week dealing with timesheet collection and processing wages. Cons We are looking forward to the new mobile apps coming in a couple of months as they are pretty basic still (functional, but we would like some extra features in them). Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Just wanted more than Timesheet Collection. The Task Scheduling and photo verifications are very cool. Reasons for choosing freshOps There seemed to be plenty of solution for Trades & Services, but cleaning is different. Cleaners don't have trade qualifications, so they need to be managed and supervised differently. Plus the scheduling was perfect for commercial cleaning. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tony M. Contracts Manager Facilities Services ### "Fixing the time and attendance issue improved staff and there earnings." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 23, 2019 Pros We could offer clients piece of mind there premises will be attended too as well as giving us another source of information for time and attendance and payroll. Cons Just the email notifications don't appear to link to the portal and can't personalize dashboard... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 24, 2019 Hi Tony, Thank you so very much for your review and glad to see we've alleviate some of the Time and Attendance issue you had in the past. I will be in contact though, to get some further clarification on the issues you've experienced with the Email Notifications and I'd love to know how we could provide some personalisation of the dashboard. RA Rod A. business owner Facilities Services ### "How FreshOps helped us grow" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2019 Overall the experience is excellent with a fantastic ROI. The problem of accountability is solved in that clients can see who has been on site, what times they were there and what tasks have been completed, over and above better than the old paper notes approach Pros The software is easy to use for the guys in the workplace and returns great information back at base. From a safety point of view, when staff are working remotely, we can make sure that we know where they are in the shift and quickly contact them if a problem arises. from a client point of view, with their accessability, they also have great information and peace of mind Cons The main desktop view is a little cluttered and can be hard to navigate around if you need to make changes. The dashboard on the phone is very tricky to use unless you have small fingers with some clickable links merging. But this is a very minor issue as the staff never use this function anyway just the supervisor Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 24, 2019 Hi Rod, Thank you for your review of freshOps, it's much appreciated. Super happy you've seen a fantastic ROI. We are making changes to the Mobile Responsiveness of the WebApp, so I might get in touch and discuss you r experience a little further. LS Luke S. Director Facilities Services ### "Very user friendly for admin and also staff " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2019 Very happy with the product Pros It makes all aspects of scheduling/work flow a lot easier. I have completely eliminated the need for staff to fill out any paperwork, making all of our jobs easier. Cons As we pay our employees from the start of their shift until the end, I would like to see a function within the app that gives the ability for the staff to basically clock on when they leave the work shop, clock off for their lunch break, clock back on and clock off when they finish giving a definitive amount of hours worked. Basically like a bunny clock. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 24, 2019 Hi Luke, Thank you for your kind review of freshOps and glad we are making an impact within your business. We do have plans to allow employees to commence their run of visits, so that we can easily capture start to finish regardless of what sites they went to. We had this in mind for working Supervisors, who go not only complete visits but have other duties, but can see how it would work for you too. AU Anonymous User Web Developer Restaurants ### "i am impressed" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 27, 2018 Pros its easy to pick orders and its user friendly Cons there are some few bugs or glitches on it but if improved can make the best app in the market Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/178901/freshOps/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)