# Avion Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Avion Software - reviews, pricing plans, popular comparisons to other Customer Journey Mapping Tools products and more.

Source: https://www.capterra.com/p/178906/Avion

---

# 

 Avion Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Avion

## What is Avion?

Avion is the #1 story mapping tool used by product teams. Break down complexity, build powerful user-focused backlogs and focus on outcomes over output. Avion integrates with the top backlog tools like Jira, Azure, GitHub and Trello. World-leading companies use Avion to plan their backlog and user journeys. Keep focused on your end-users and turn big ideas into working software.

## What is Avion used for?

[Customer Journey Mapping Tools](https://www.capterra.com/customer-journey-mapping-tools-software/)[Agile Project Management](https://www.capterra.com/agile-project-management-tools-software/)[Product Roadmap](https://www.capterra.com/product-roadmap-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$83

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Avion?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.avion.io&name=Avion)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Avion

4.8 (11)

VS.

[4.4 (15,363)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$83

Flat Rate, Per Month

Starting Price

$7.91

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (11)

Ease Of Use

4.1 (14,406)

Value For Money

4.8 (10)

Value For Money

4.3 (9,810)

Customer Service

5.0 (11)

Customer Service

4.2 (9,566)

## Avion alternatives

[4.6 (6,029)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (2,987)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (297)](https://www.capterra.com/p/169569/Zoho-Sprints/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Prioritization

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Arrange tasks based on the level of priority or urgency

Requirements Management

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Enables creation, management, and tracking of product requirements & features during product production/development

Agile Methodologies

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

Alerts/Notifications

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Collaboration Tools

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Customer Journey Mapping

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Visualize and analyze customer experience across all touchpoints and channels

Avion 43 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items.

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Visualize and analyze customer experience across all touchpoints and channels

Customize data fields to support various needs and use cases

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken

Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects

Monitor task progress and planned accomplishments to better manage project status

Ability to handle several projects simultaneously

Identify, track, and respond to negative feedback

Arrange tasks based on the level of priority or urgency

Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment

Identifying desired outcomes and important milestones and creating a plan on how to achieve them

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

A timeline for taking a project live that outlines what features should be operational at the go-live date

Enables creation, management, and tracking of product requirements & features during product production/development

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Allow users to access multiple services after entering their login credentials once

Track the status over time for a request, process, asset, or transaction

Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work.

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track the status and progress of tasks

Organizing a group of people to accomplish a task

Set up connections to third-party platforms to improve business processes

A digital list of items that need to be completed

Graphical representation of data or processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (11)

4.5

Based on 11 reviews

## Pricing

Value for money

4.8 (10)

Free Trial

[View pricing plan details](https://www.capterra.com/p/178906/Avion/pricing/)

Starter

$83.00

Flat Rate,Per Month

It includes:

-   Unlimited users
-   3 projects
-   10 story maps
-   10k cards
-   GitHub integration
-   Trello integration
-   Export to CSV, PDF, Excel
-   Visual dependencies
-   Chat support
-   Everything included in Free plan

Business

$166.00

Flat Rate,Per Month

It includes:

-   Unlimited users
-   5 projects
-   20 story maps
-   50k cards
-   Jira Cloud integration
-   Azure DevOps integration
-   Password-protect share links
-   Custom workflows
-   Priority support
-   Everything included in Starter plan

Value for money

4.8 (10)

4.8

Based on 10 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Adobe XD](https://www.capterra.com/p/168423/Adobe-XD/)[

YouTube](https://www.capterra.com/p/237905/YouTube/)[

Figma](https://www.capterra.com/p/175027/Figma/)[

Azure DevOps](https://www.capterra.com/p/170547/VSTS-DevOps/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (11)

5.0

Based on 11 reviews

## User reviews

Overall rating

4.8

Based on 11 reviews

Filter by rating

5(9)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Ryan B.

Director of Product Management

Information Technology and Services

### "First 2 months review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 31, 2022

Pros

Customer journey mapping is extremely important and not covered by existing tools like Jira

Cons

Roadmapping is still roadmap haha! So are some basic features - poor text editor, no cross board dependencies

Reasons for choosing Avion

Read a book by \[SENSITIVE CONTENT\]

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Thomas H.

Agile Coach

Farming

### "Great user story mapping tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 27, 2022

The simplicity and structure of Avion has really helped us improve collaboration between our stakeholders, product and engineering teams. The support from the Avion team when issues/questions have arisen has been excellent and it have been really refreshing to have such active engagement and support. The roadmap for Avion aligns brilliantly with our requirements and I am excited to see the new features!

Pros

Getting started with Avion was incredibly straightforward and the functionality is totally intuitive. Our Product Owners were able start mapping their user journeys immediately and the boards provide a raft of really useful features. Because Avion has been designed specifically for story mapping it provides a framework that supports our team in adhering to best practices and consistency. There is a lot of flexibility around integrations with other tools (ADO/Jira) which has allowed us to easily integrate our Avion boards into our wider workflow.

Cons

There are a few things that our Product team have suggested they would like to see enhanced:-The ability to paste images directly into the description field and sync these to ADO-The ability to turn on a "compact view" of the story map to reduce empty space and allow more to fit on the screen-The ability to selectively pull tickets back from ADO (Already implemented)-The ability to sync an Avion release to an ADO hierarchy level (e.g. Epic/Feature), which is supported in Jira

Switched from

[Miro](https://www.capterra.com/p/128955/Miro/)

We needed a strong story mapping tool to compliment our ADO environment. SpecFlow lacked the functionality and usability we were hoping for and Miro required an enterprise license to access integration. Miro also does not provide the level of structure and functionality that is available in Avion.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Romana M.

Founder

Computer Software

### "Fantastic product for development teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2022

Pros

Easy to use, fantastic product! This is an amazing find, getting support from avion brought us 100 steps closer to our goal! Keep up the good work guys!

Cons

Nothing is missing , everything we need is inside

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Hey Romana, thank you for the kind words! Great to have you with us

AU

Anonymous User

Lead Product Owner

Oil & Energy

### "The best story mapping tool on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 15, 2022

The overall experience with Avion has been great. Tim and James could not be nicer, the community is great and I am sure there is much more to come.

Pros

Avion has a very intuitive user interface that provides a first-class user experience. All features are very well thought out and you can tell that a large amount of user feedback goes into the development process. The Jira integration, often a problem with competitors, works smoothly and adds significant value. New features are constantly being added and you get the feeling that the product is "alive".

Cons

There were a few minor issues here and there, but they were all addressed and fixed immediately.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LP

Louise P.

Business Analyst

Retail

### "Nice story mapping tool with great ADO (Azure DevOps) integration"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 31, 2022

Customer service is exceptional with these guys - they are so tuned in to what their customers are asking for and are so responsive when questions or issues get raised. They frequently release updates and regularly keep us informed as to what they're working on or what's coming next - it's great to see them so invested in their product.

Pros

The UI is intuitive and responsive and makes it a really nice easy tool to use and to visualise product roadmaps, with limited training needed for those new to story mapping. There's also lots of new features already been added with lots more to come. The integration with ADO is great - the set up process was seamless - and the auto syncing of tags and states is handy and also customisable across story maps.

Cons

Some like-for-like comparisons from a previous tool we were using such as the ability to capture full details on journeys and steps and to be able choose which of these (and when) get synced to ADO but we understand this is on the roadmap to be done. Some additional missing syncing details to ADO - notably personas and comments but again these are part of some future development to be done. Also the ability to see all story maps across our workspace (we have quite a lot!) - again in the roadmap to be done - and they did provide us with a short term fix to help us with this which was great.

Switched from

[StoriesOnBoard](https://www.capterra.com/p/138042/StoriesOnBoard/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Arnau C.

Product Owner

Environmental Services

### "Great tool with great Jira integration capabilities"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 9, 2020

Pros

Overall I am really happy about the software. What has delighted me the most and was key in my purchase decision is the Jira integration capabilities. The integration is seamless, easy and really straightforward. I am really looking forward to seeing how the team at Avion continues improving the product.

Cons

The main feature I would recommend adding is to be able to push attachements from Avion stories to Jira

Switched from

[Miro](https://www.capterra.com/p/128955/Miro/)

Jira integration capabilities, overall user experience and the dedicated demo I received from the management of Avion.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 10, 2020

Really appreciate the review Arnau, glad you're enjoying using Avion!

RF

Robert F.

Director

Computer Software

### "User Story Mapping"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 18, 2020

Pros

All the fundamental story mapping functionality is there with plenty of improvements coming down the pipeline. Integration with Jira is easy and innovative. Avion's interface is intuitive and the addition of a dark mode was appreciated.

Cons

Some minor improvements to user personas visibility for individual stories but it's already on the roadmap.

Switched from

[CardBoard](https://www.capterra.com/p/176690/CardBoard/)

Alternatives considered

[StoriesOnBoard](https://www.capterra.com/p/138042/StoriesOnBoard/)

[CardBoard](https://www.capterra.com/p/176690/CardBoard/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 10, 2020

Thanks Robert! Glad you're getting use and value from the tool

WW

Winston W.

Assistant Director

Accounting

### "Great tool for story mapping"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2020

I love it.

Pros

Avion is really easy to use. The learning curve is minimal. I feel like I got it the sec I completed the signup process.

Cons

The temporary -- But the limit of the type of files that you can upload is a a slight frustration.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 19, 2020

Thank you Winston! Just a note to say that we now support many more file attachment types. Our documentation covers this here: https://help.avion.io/docs/faqs/attachments

SG

Shushanik G.

Product Manager

Financial Services

### "The most helpful app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2020

We use Avion for user story mapping, creating epics and managing user personas

Pros

This software is very organized, it lets you make your work more simple and to the point. Also it is very easy to use.

Cons

The software is in the startup stage yet and has some little usability issues which do not matter that much as guys work very hard and solve them immediately

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 11, 2020

Hey Shushanik, thanks for the review and the kind words! Looking forward to seeing your product successes in the coming months

Ben B.

COO

Internet

### "Does exactly what we need for a user story mapping tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2020

We had a very real need to have a much better view on our user story maps, which we could use collaboratively with a distributed team. It also needed to slot into our existing workflows.

Pros

Avion is a really focused product, delivering exactly what we need in terms of how we build out our user story maps. The Jira integrations make it super easy to create stories, and track where we're up to. It's like someone took Jeff Patton's book and turned it into a product.

Cons

Not really a con but as we were early adopters some features were not fully fleshed out, which have been coming through in their roadmap.

Switched from

[Miro](https://www.capterra.com/p/128955/Miro/)

We needed a more focused and clear product.

Alternatives considered

[Aha!](https://www.capterra.com/p/144020/Aha/)

Reasons for choosing Avion

Better suited to the needs we had, cheaper, and more focused.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 9, 2020

Hey Ben, thank you so much for the great review. Really appreciate all your feedback thus far!

[View all Reviews](https://www.capterra.com/p/178906/Avion/reviews/)

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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