# Konnect Insights Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Konnect Insights Software - reviews, pricing plans, popular comparisons to other Social Media Management products and more. Source: https://www.capterra.com/p/178918/Konnect-Insights --- # Konnect Insights Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Konnect Insights ## What is Konnect Insights? Konnect Insights is a social listening and analytics platform that offers all in one tool for Listening + Analytics + Social CRM + Publishing. Easy-to-use, great coverage from 100s of millions of sources, beautiful dashboards, real time data are some of the key strengths of Konnect Insights. You will fall in love with the user experience and the UI of the tool. There are loads of slicing and dicing of data. Built on big-data technology ensures you do not miss any data. ## What is Konnect Insights used for? [Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/)[Social Listening Tools](https://www.capterra.com/social-listening-tools-software/)[Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹500 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Konnect Insights?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://konnectinsights.com&name=Konnect Insights) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Konnect Insights 4.6 (19) VS. [4.2 (243)](https://www.capterra.com/p/277011/Brandwatch/reviews/) Starting Price ₹500 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (19) Ease Of Use 4.2 (240) Value For Money 4.8 (19) Value For Money 3.8 (175) Customer Service 4.9 (19) Customer Service 4.4 (208) ## Konnect Insights alternatives Highest Rated [4.9 (111)](https://www.capterra.com/p/173036/YouScan/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Lebesgue](https://www.capterra.com/p/238852/Lebesgue/) [4.9 (43)](https://www.capterra.com/p/238852/Lebesgue/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/238852/Lebesgue/) [Infegy Atlas](https://www.capterra.com/p/124219/Infegy-Atlas/) [4.6 (83)](https://www.capterra.com/p/124219/Infegy-Atlas/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124219/Infegy-Atlas/) [facelift](https://www.capterra.com/p/150410/facelift/) [4.4 (131)](https://www.capterra.com/p/150410/facelift/reviews/) Starting price $1199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/150410/facelift/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Automated Publishing Establish rules for automatic propagation of social media posts across one or more channels Brand Tracking Monitor social media posts or web that mention a particular brand Campaign Analytics Track and interpret campaign performance metrics Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Competitive Analysis Evaluating strengths and weaknesses of companies with the same target audience Konnect Insights 23 features Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Establish rules for automatic propagation of social media posts across one or more channels Monitor social media posts or web that mention a particular brand Track and interpret campaign performance metrics Provides a channel for team members to share media files, communicate, and work together Evaluating strengths and weaknesses of companies with the same target audience Track activity of your competitors Initiate interactions with customers by proactively starting conversations or providing informational content Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Tracks metrics that provide insight into how a user interacts with any interface or product Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion Manage and post content across multiple social media accounts and platforms simultaneously Collect information from multiple sources A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Schedules specific times for content to appear on social media platforms, blogs, websites etc. Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Monitor social media sites for specific keywords Track activity on sites such as Facebook, Twitter, Instagram, etc. Review data from past periods to reveal recurring tendencies and predict future performance Get Advice We can help you find the software with the features you need. Features 4.5 (19) 4.5 Based on 19 reviews ## Pricing Value for money 4.8 (19) Free Trial Basic ₹500.00 Per User,Per Month Value for money 4.8 (19) 4.8 Based on 19 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ yellow.ai](https://www.capterra.com/p/194013/Yellow-Messenger/)[ Knowlarity](https://www.capterra.com/p/240811/Knowlarity/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (19) 4.9 Based on 19 reviews ## User reviews Overall rating 4.6 Based on 19 reviews Filter by rating 5(12) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KS Karan S. Associate Director Consumer Goods ### "Konnect " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 13, 2020 Business engagement and Sentiment analysis along with customer engagement. Pros Ease of usage and deployment of requirements which can be customised and relationship & product manager are supportive. Cons They need to work on a faster deployment of suggestion along with making the "Command centre" a default attribute of the tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Amin S. Online Reputation Manager Entertainment ### "A very neat and clean interface and very user friendly for agents. Our overall turn-around-time has " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2020 Pros Offers an all-in-one tool and works seamlessly for agents who do response management and also for marketing and analysts who look at dashboards and listening / benchmarking reports. Easy to use and very friendly. Data is very rich and you don’t have to do any manual search. Covers all public platforms and for private platforms has more integrations than other tools. Cons Difficult to find documentation on some of the features of the product. Switched from [Meltwater](https://www.capterra.com/p/123153/Meltwater/) Alternatives considered [Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/) [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/) Reasons for choosing Konnect Insights 1) All in features 2) Better conversation coverage 3) Great dashboards & charts 4) User friendly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GL Geetika L. Community Manager Marketing and Advertising ### "All in One Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 15, 2020 The overall coverage of the tool is excellent. It has simplified the complexity of managing social media platforms for scheduling posts to tracking user engagement or making reports. We are happy to connect with konnect Insight. Pros Best part is that one don't have to keep juggling between different social media platforms whether you are managing ORM, ads or social media of multiple brands. It's can capture the data from various platform and gives you options to make or present customized reports from the dashboard itself. Cons It should have the option of Master account specially for agencies. Like a umbrella account from which management can switch to any account and see it's performance. Example Google offers MCC account. Alternatives considered [OneDrive](https://www.capterra.com/p/161304/OneDrive/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Rohit G. General Manager, Marketing Hospital & Health Care ### "Reliable ORM Software for large Organizations in the services Industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 16, 2020 The Client service team is very proactive and always eager to help you. Frequent new feature releases are also very helpful. The Value proposition overall Pros Relevant Results and Mentions with easy options to weed out irrelevant mentions from the stream, Customer Support, Interactive Dashboards, Customization, Comprehensive Features Cons Have to call for fixing Bugs once every 3-4 months, but they resolve it very quickly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Reshma P. Digital Marketing Manager Publishing ### "Excellent CRM/ social listening tool to manage crisis communication at a reasonal price" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 14, 2020 Konnect Insights has helped us to realise the gaps in our marketing campaigns over the years. It has helped us to close those gaps and also helped us to understand strategies used by competitors to promote their products. It has helped us to do first hand research around products released by competitors and to stay updated. Pros The features and services offered by Konnect Insights are easy to use and user friendly. The reports generated can be sent to anyone for quick view. You don't need to login to view the reports. Customised dashboards helps to present data with actionable insights. 90% of the sentiment analysis provided by the tool on social media post analysis is authentic compared to any other listening tool available. Analysis of Instagram stories is really good. Analysis of posts and insights gathered from competitor social media channels is really commendable. Instant support from Konnect Insights customer service team. Details mentioned in the graphs are detailed and each graph is clickable for more information. It has also launched social media command centre recently and now we love it more. Overall the tool has never disappointed me ever since I started using it. Cons Currently it does not capture activities on TikTok which is a big challenge for music record label like us. We do lot of influencer activity on TikTok and thousands of audience create videos everyday using our song. We don't have a tool that can capture TikTok activity as of now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kshitiz S. Head Digitial Marketing & CRM Airlines/Aviation ### "Best in class option" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2020 Pros 1) Offers end to end integrated solution of Digital, Social and CRM 2) Has more features than any of its nearest competitors 3) Good after-sales support Cons There are teething issues every time a new technology is implemented in a large organisation. However, after-sales is more important than sales. The team has been quite cooperative and supportive to the newer ideas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jeremy L. Product Online Media ### "Excellent Product and Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2019 Pros Konnect Insights is a great product that is very user friendly and easy to use. The product is very intuitive and simple to set up. Their Customer Service and Support is always available to answer any questions or concerns. I highly recommend this product. Cons No cons at this time. The product covers all my needs at this time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Rohini K. Head - Group Corporate Communication Financial Services ### "Tool is very good & customer support is superb!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2019 We have been using Konnect Insights for more than a year now. Since our ORM processes have been very well managed. My internal team member works on the tool full time daily. She has requested multiple additions in the tool. Konnect Insights team has been very supportive and they respond very quickly. All the requests or queries going to them gets resolved with high priority. They helped my team to understand the tool thoroughly. We are extreamly happy with the kind of support we are getting from Konnect Insights team. The two Apps of Konnect Insights as very useful and gives quick alters and response options on mobile. So your ORM is aleays under control even on the go. The analysis of brand as well as competition through Konnect Insights is very detailed. I will recommend Konnect Insights for ORM activities for the ease use & customer service/support! Keep up your pace team Konnect Insights; all the best! Pros The ease of use & Customer support. The tools has Apps which can be monitored on the go too. Cons There were some missing features. But Konnect Insights team added those on our request. Reasons for choosing Konnect Insights We found the tool little easier to use than others in the initial demos given by all the tools Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Shrutika B. Social Insights Manager Entertainment ### ""A tool which serves value for money"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 11, 2019 Pros Its a very consistent & glitch free tool. It covers maximum metrics in social profile tracking. Very flexible team who always ready to take your inputs & implement them as early as possible. Entire team makes sure of excellent client management. Overall the tool is good for customization & serving us best value for money compare to other tools. Cons Search module could have been much simpler / more dynamic in nature keeping in mind changing needs to the industries. Post & comment insights have been part of same module as they belong 1 single unit. Some consolidation of modules should take place to serve more objectives / insights Switched from [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/) [Meltwater](https://www.capterra.com/p/123153/Meltwater/) One module of Sysomos which is for social profiles tracking is very inconsistent in nature which is not the case with Konnect Insights Alternatives considered [Meltwater](https://www.capterra.com/p/123153/Meltwater/) Reasons for choosing Konnect Insights we kind of liked the features & layouts ( which are dynamic ) of the tool better than the other tools in the market. Its very easy to use & read data through this tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Salman S. Head - ORM, Research and Analytics Marketing and Advertising ### "Good All-round Listening and Analytics Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2019 Pros \- Excellent coverage of major social platforms - An always-reachable team - Easy to use and understand - The module for social analytics of owned pages and competition is very useful - In-built Social CRM workflow module is great - One feature I absolutely love is the ability to track Instagram Tag mentions - Customizable dashboards - Not extremely expensive like other tools in the market Cons \- The keyword query builder could be way better (like Brandwatch) - Some results are discovered late and appear under new results, increasing the likelihood of the former getting missed - The structure of the export files could be more streamlined - Some fonts on pre-made reports can get illegible - While dashboards are customizable in terms of widget choices, it would be cool to have pre-made dashboard templates with wizards that ask the user of what is needed - Also, dashboards currently allow layouts of 100%, 2x50%, 3x33% and 4x25%. A dashboard where every widget is resizeable would be great Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/178918/Konnect-Insights/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)