Who Uses This Software?

Every organization that needs to structure its service using a modern ITIL compliant tool. DeepDesk helps you giving right priority to every request and process and assigning tasks to the right teams.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • INTODEEP
  • www.deep-desk.com
  • Founded 2017
  • Italy

About DeepDesk

DeepDesk is a Modern and Affordable ITSM software. Built on an interactive web interface, DeepDesk has everything your organization needs out-of-the-box including web user portal, ticketing and requests, email integrations, SLAs, reporting, ITIL-compliant processes, and CMDB to manage devices, software and contracts. It is fully customizable using its web interface. DeepDesk has a native module to integrate with other tools like ERP. Delivered at an affordable price, tailored on your needs


DeepDesk Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

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