# VoilaNorbert Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is VoilaNorbert the right Email Marketing solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/178949/VoilaNorbert/reviews

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VoilaNorbert

4.6 (32)

[View alternatives](https://www.capterra.com/p/178949/VoilaNorbert/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of VoilaNorbert

Ease of use

4.8

Customer Service

4.5

## Pros and Cons in Reviews

KW

Kathleen W

DirectorArchitecture & Planning, 51 - 200 employeesUsed the software for: More than 2 years.

“It is extremely easy to use and I would say 95% of the time, it is able to find the email address and that address is accurate.“

August 15, 2024

YM

Yhann M

FounderInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years.

“API was also buggy, it took the devs a month to fix it....“

February 8, 2023

AM

Adrian M

CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years.

“Great interface, first class support and comprehensive functionality.“

October 9, 2024

MM

Michael M

Managing DirectorFinancial Services, 2 - 10 employeesUsed the software for: 1-2 years.

“Very user friendly to find email addresses for people you wish to connect with.“

September 26, 2024

AB

Anchal B

Senior BDEInformation Technology and Services, 201 - 500 employeesUsed the software for: I used a free trial.

“It is easy to use and you just need to enter the first name, last name of the person and the domain name of the company and you will get the email address.“

July 12, 2020

## Showing most helpful reviews

Showing 1-25 of 32 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Alejandro M.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Easy to use, most likely to get you a bunch of contacts"

February 19, 2026

5.0

Really good. When I was doing manual outreach, I would rely on Norbert thoroughly to get a bunch of decision-makers. It's super fast and easy to use.

Pros

I like that you can find lots of decision-makers and it's super easy to use. Just put the full name and the website and Norbert does the rest. I also like to pay the connects I'm gonna use, instead of having to pay a monthly fee.

Cons

Sometimes it doesn't find some decision-makers, but I guess that's not their fault. Some companies really gatekeep that information. That said, Norbert still has had a higher ratio of finding contacts; more than any other service I've used.

Switched from

[Snov.io](https://www.capterra.com/p/182902/Snovio/)[Hunter](https://www.capterra.com/p/161625/Hunter/)

Norbert has outperformed both of these softwares. Snov.io I cancelled completely. Hunter I still use every now and then, yet Norbert is better than both.

Review Source

VR

Verified Reviewer  
Manager  
Consumer Electronics  
Used the software for: 6-12 months

### "Fantastic Instantly Replacement"

August 28, 2025

5.0

very easy to use, does what it says with effective warmups, leads, and sending management for cold outbound

Pros

simply amazing functionality like instantly but easier to use due to the founders' superior email company experience.

Cons

sometimes hard to learn how to warmup new domains for campaigns and some video education would be great

Alternatives considered

[Instantly Design](https://www.capterra.com/p/186076/Instantly-Design/)

Reason for choosing VoilaNorbert

instantly was costly and without merit, comparatively

Switched from

[Instantly Design](https://www.capterra.com/p/186076/Instantly-Design/)

this tool was more effective and easier to manage

Review Source

YM

Yhann M.  
Founder  
Information Technology and Services  
Used the software for: 1-2 years

### "No Customer service and a buggy platform"

February 8, 2023

2.0

If you are a professional using lists of emails for work and are considering using a tool to verify and find emails, look somewhere else.There is no one doing customer service, it's the founder himself who takes care of that between 2 session at the beach... maybe once a week.The API is buggy, and it feels like a ghost platform.Very bad.

Pros

It's fairly cheap, but there is no one behind this company

Cons

NO CUSTOMER SERVICE! It takes forever to get anything fixed. I had an issue with a list that was blocked, 7 days later, not a single message and the payment keep going through. API was also buggy, it took the devs a month to fix it.... not serious

Switched from

[Snov.io](https://www.capterra.com/p/182902/Snovio/)

I switched to snovio because Voila Norbert is a ghost platform with no one behind to help when you need it.

Review Source

Response from Ramp Ventures

November 8, 2023

Hi Yhann, We have customer service on hand 5 days a week & nothing goes more than 24 hours without a response during that time. Anyone needing support can reach out via our support email or alternatively through our help docs on our website.

AM

Adrian M.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "VoilaNorbert Overview"

October 9, 2024

4.0

Excellent. Great interface, first class support and comprehensive functionality. I'd recommend it to anyone needing to find, validate or broadcast emails!

Pros

A very easy to set up and use email sequencing tool combined with (what I think is) the best email validation tool of the market. The dashboard performance analysis is excellent as is the email warm up and rotation functions!

Cons

Having used many email sequencing tools I know my way around them so had few issues getting going. But an overview video would have been useful. Having said that, support was excellent!

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing VoilaNorbert

Easier to use, better value, email validation and search

Switched from

[Mailvio](https://www.capterra.com/p/10023014/Mailvio/)

Lack of support - otherwise its a good tool.

Review Source

MF

Mara F.  
Animator and Director  
Entertainment  
Used the software for: 1-2 years

### "great resource for cold emailing "

June 10, 2024

4.0

Great experience, very easy to use and I loved the first 50 free email search. It's a great "ally" that makes the tedious research work feel much easier.

Pros

I love the email finder feature, which helps me find the right people to contact within a company when I'm sending cold emails.

Cons

It doesn't work with every company, in that case I will use the generic mails I find on websites.

Switched from

[RocketReach](https://www.capterra.com/p/220134/RocketReach/)

Norbert was giving me good results and was easy to use

Review Source

JM

Joseph M.  
Director  
Wholesale  
Used the software for: 2+ years

### "Great for prospecting."

November 1, 2024

5.0

It has helped my business grow by providing emails.

Pros

It finds most emails. prospecting and cold calling are a major part of my sales process, so finding emails is significant.

Cons

There is nothing to dislike. It finds me the emails I need.

Review Source

AT

Abraham T.  
Broker  
Real Estate  
Used the software for: 1-2 years

### "Phenomenal App"

September 20, 2024

5.0

I don't usually leave reviews but the app is phenomenal, I had to. :)

Pros

Simple to use, straightforward and quick result with the browser extension.

Cons

LinkedIn search browser extension not smooth, should be made optional...

Review Source

VR

Verified Reviewer  
ceo  
Apparel & Fashion  
Used the software for: 6-12 months

### "A great tool for complex sequences"

October 8, 2024

5.0

We use it to manage the full process, from the acquisition with the chrome-plugin, managing it in the crm to deploying a full sequence with emails and followup. All runs perfectly

Pros

Sequence logics Chrome plugin Quality of data Complexity of sequence

Cons

UI can be improved but this is not really an issue

Review Source

DS

DUSTY S.  
Consultant  
Management Consulting  
Used the software for: 2+ years

### "Four year customer LOVES using VoilaNorbert for Business Dev"

October 1, 2024

5.0

I've been a customer for four years and have referred others to use it.

Pros

The ease of use and displaying the probability of accuracy. A vast majority of the emails are accurate.

Cons

If an email is inaccurate, there is no way to give that feedback to them.

Review Source

Maria W.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Recommend to all my colleagues and mentees! "

February 12, 2024

5.0

As a multi-business owner, I swear by VoilaNorbert. I first started using the tool in 2016 when I was starting my second business and have loved it ever since. It's been extremely helpful for building my professional network, following up with potential new clients, and keeping my both of my businesses running smoothly! I recommend it to all of my colleagues, mentees, and students.

Pros

In addition to providing more accurate information than other tools I've tested from time to time, the platform is extremely simple to use. There is virtually no setup time or onboarding needed. The intuitive search function takes seconds to use. And it's priced well. I also love that there are no contracts or monthly fees associated with the tool so I can pay for it as I need to. Also, the customer service has been amazing (quick to respond, generous with credits, friendly, personal) in the couple of times I've needed to contact them.

Cons

None that I've experienced in the entire time I've used it.

Review Source

CP

Christy P.  
Virtual Assistant  
Writing and Editing  
Used the software for: Less than 6 months

### "Helpful Tool"

February 16, 2024

5.0

So far it has been mostly positive and fairly easy to use.

Pros

To look up and find email addresses for marketing email campaigns.

Cons

Not being able to find valid or any emails.

Review Source

BF

Brickell F.  
Owner  
E-Learning  
Used the software for: Less than 6 months

### "Great Resource!"

December 9, 2024

4.0

My experience has been great and very helpful.

Pros

VoilaNorbert has been very helpful in finding emails.

Cons

I can't think of anything. I didn't fully use all of the features.

Review Source

MM

Michael M.  
Managing Director  
Financial Services  
Used the software for: 1-2 years

### "Great Tool"

September 26, 2024

5.0

I have used VoilaNorbert to identify email addresses of people I am looking to contact. I have used this for a couple of years and find it very helpful.

Pros

Very user friendly to find email addresses for people you wish to connect with.

Cons

From my perspective, I have not come across any cons.

Review Source

RM

Robin M.  
Operations Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Found this to be the best site to find email addresses"

October 23, 2024

5.0

Overall, very happy to find a site that helped me gather the emails I needed.

Pros

VoilaNorbert is very easy to use and I had a high success rate.

Cons

The few times it couldn't find what I needed.

Review Source

KW

Kathleen W.  
Director  
Architecture & Planning  
Used the software for: 2+ years

### "Highly recommend VoilaNorbert!"

August 15, 2024

5.0

I have been using VoilaNorbert for several years now and it is such a great tool for marketing.

Pros

It is extremely easy to use and I would say 95% of the time, it is able to find the email address and that address is accurate.

Cons

I don't really have any cons. It might be nice if we could give feedback on the email provided, like a thumbs up if it worked or thumbs down if it bounced back.

Review Source

VR

Verified Reviewer  
Application Security Expert  
Information Technology and Services  
Used the software for: 6-12 months

### "Email finder with a friendly interface"

February 10, 2020

4.0

We were looking for a tool that could assist the business development teams finding the right prospects' contacts. It has proved to be a very satisfactory tool with simple UI and accurate results.

Pros

The organization of search lists, the accuracy of the results and general ease of use. The software requires very little set up and provides great value for the task it is designed for. The browser extension facilitates usage greatly.

Cons

The email verification indication. We would appreciate if the software could provide further details on the email validation criteria.

Reason for choosing VoilaNorbert

The interface was quite simpler and the results proved to be more accurate.

Review Source

ML

Michelle L.  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "Magical tool"

March 8, 2024

5.0

Pros

It opens doors. Easily locating somebody's email let's us do our job better and create new opportunities.

Cons

Occasionally, do not locate the email that I am looking for, however, I believe that is more reflection of that company's email protocols.

Review Source

Igor G.  
SaaS marketing manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great for finding emails of potential leads"

April 10, 2019

5.0

Pretty useful if you have a team of lead researches looking for potential clients.

Pros

It's pretty simple and from the tools we've tried provides the best results by searching for email patterns.

Cons

Like any other tool it often finds emails that are no longer valid or doesn't find any, but there's nothing that can be done about it, people change their emails, so there's that.

Review Source

TA

Tanishq A.  
Marketing Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Stands out among the competition"

June 25, 2021

5.0

We use a combination of multiple tools for email hunting for our outreach campaigns and Voila Nobert stands out on top. The accuracy and reliability is by far the best in this tool

Pros

1\. Accurate contact emails 2. Quick response 3. Autofill when using extension on website tab 3. Easy to use mucro feature extension

Cons

1\. I do not have any cons about this product. It can always continue to increase its datanas for better accuracy

Reason for choosing VoilaNorbert

Simple UI and email accuracy

Review Source

RM

Ronda M.  
GEMS REP Oregon  
Telecommunications  
Used the software for: 2+ years

### "Review for Norbert"

March 7, 2024

5.0

Pros

The ability to find an Email and and trust that it's accurate.

Cons

There really isn't anything I don't like ...

Review Source

David C.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Most effective email finder"

September 11, 2018

5.0

In my current role I do a lot of cold outreach and with cold outreach it is crucial to have the right contact information. I've used other tools in the past such as Hunter that are OK but I've found VoilaNorbert to be far more effective. Have recommended to a lot of my friends who have made the switch from Hunter to Voila Norbert as well.

Pros

Easy to use and accuracy of emails found. Good value for money as well.

Cons

It took me a while to realize you could upload in bulk. Made things a lot easier for me when I figured out that feature.

Review Source

Luiz C.  
President  
Marketing and Advertising  
Used the software for: 6-12 months

### "My favorite butler for finding emails"

May 17, 2019

5.0

So far Norbert has found me thousands of emails and I have generated hundreds of thousands in revenue utilizing the software./

Pros

I love that I can upload a list of names and norbert will find me all their emails. If I want to enrish their profiles and validate the list I can do that from within the app too.

Cons

I am not a fan that my header fields are removed if I have a lot of information about a prospect, but I know the team is working on fixing that and it's not a huge deal.

Review Source

VR

Verified Reviewer  
Managing Director  
Venture Capital & Private Equity  
Used the software for: Less than 6 months

### "Simple but super effective tool. "

May 14, 2024

5.0

Excellent tool. It was super helpful in generating potential customers

Pros

Simple, easy to use, inexpensive, and very accurate.

Cons

Some emails do bounce. That is slightly annoying

Review Source

eS

eliya S.  
Industrial design  
Fine Art  
Used the software for: 1-2 years

### "A convenient and simple tool"

March 19, 2024

5.0

Pros

Simplicity of operation, relatively fast search

Cons

It's hard to know how accurate it is, can't find everything, 80% success

Review Source

AF

Angelo F.  
Commercial Funding  
Financial Services  
Used the software for: 2+ years

### "Helpful to discover leads' emails"

March 6, 2022

3.0

Pros

I like the fact that it allows one to find the target audience email when it comes to B2B prospecting

Cons

The fact that it is not integrated with Linkedin

Review Source

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