--- title: "Lightyear Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Lightyear the right Accounts Payable solution for you? Explore 191 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/178978/Lightyear/reviews/" page_type: "reviews" language: "en" --- Lightyear 4.9 (191) [View alternatives](https://www.capterra.com/p/178978/Lightyear/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 10th, 2026 # Reviews of Lightyear Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews MW Melanie W APReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “It has streamlined our bill processing workflow, reduced manual effort, and improved visibility into invoice approvals and payment tracking.“ July 9, 2026 HK Hazel K Accounts Payable AdministratorRetail, 51 - 200 employeesUsed the software for: 1-2 years. “When Lightyear do an update it seems to effects my system and i have to refresh or have to completely come out of the system or it takes me out of the menu i'm on. “ October 30, 2025 PT Pauline T Finance and Administration OfficerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years. “The automated approvals keep everything moving without delays and the two-way matching between POs and invoices has drastically cut down on errors and we’ve saved countless hours every month.“ December 12, 2025 FH Francesca H Accounts PayableEducation Management, 51 - 200 employeesUsed the software for: Less than 6 months. “The VAT rounding differences are a niggle, and create errors when importing into accounting software. “ October 24, 2025 MW Melanie W APReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “Lightyear has made our bill processing much more efficient by reducing manual work and streamlining the approval workflow.“ July 9, 2026 SS Shaun S Weighbridge - Admin AssistantRenewables & Environment, 11 - 50 employeesUsed the software for: Less than 6 months. “Also there is the "Approved" tab which is misleading as nothing in there is actually approved.....should be called "Pre-Approval" or "Submitted" then the "Ordered" tab should be called "Approved" not sure you really need the "Draft" or "Approval Tab"“ October 24, 2025 MW Melanie W APReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “The automation features have improved accuracy and saved our team a significant amount of time.“ July 9, 2026 MC Mario C Operations managerHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “As someone who only uses Lightyear for invoice authorisation, many of the wider features feel unnecessary to me.“ January 18, 2026 ## Showing most helpful reviews Showing 1-25 of 191 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel V. Accountant Accounting Used the software for: 2+ years ### "Great Software to Streamline your Accounts Payable Process" March 11, 2021 5.0 I find Lightyear easy to use and I have only had positive feedback from clients. Pros I love the automation of data extraction and the built in approval process Lightyear has to offer. It helps me to get my clients data correct, having the correct expenses and payables, and it means I can get multiple levels of approvals before the invoice hits the GL. Cons Sometimes the OCR doesn't work the way I expect, but I know they are constantly improving the software and I'm confident it will be better in future. Alternatives considered [Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)[Dext](https://www.capterra.com/p/160189/Dext/) Reason for choosing Lightyear Lightyear data extraction was much better than the rest and the built in approval process means I can ease the pressure from the business owners and put it back on the staff, but the business owners still have ultimate control of the suppliers. Review Source BS Bernie S. Financial Controller Hospitality Used the software for: 2+ years ### "Lightyear - lots of positives!!" November 5, 2025 5.0 Lightyear has been a wonderful addition to our accounting routine. Paperless and ease of review, analysing and importing of information into Sage has allowed us to save on at least one worker in our office. In addition, with developments ongoing and the Lightyear team's ambition to add and improve, I can only see us moving more and more processing to the Lightyear platform. Support is always on hand too and response times are prompt. I would have no hesitation in recommending Lightyear to any medium/large business - it is a no brainer! Pros Lightyear has made the handling of paper almost redundant in our office setting. It obviously assists in achieving a Company's sustainability objectives and saves valuable time wasted on managing and shifting paper! Cons It is always painful parting with money but realistically it is reasonable value for money! There is not very much not to like about Lightyear! Alternatives considered [Sage 200](https://www.capterra.com/p/227604/Sage-200cloud/) Reason for choosing Lightyear Ease of document management and support were much better in Lightyear. Review Source MW Melanie W. AP Real Estate Used the software for: 2+ years ### "Efficient and User-Friendly Bill Processing Solution" July 9, 2026 5.0 Overall, our experience with Lightyear has been very positive. It has streamlined our bill processing workflow, reduced manual effort, and improved visibility into invoice approvals and payment tracking. The platform is intuitive, reliable, and has helped our team work more efficiently. While there is some room for additional customization, it has delivered significant value to our accounts payable process. Pros Lightyear has made our bill processing much more efficient by reducing manual work and streamlining the approval workflow. The platform is easy to use, invoices are processed quickly, and it's easy to track their status from submission to payment. The automation features have improved accuracy and saved our team a significant amount of time. Cons There isn't much to dislike overall, but there is a slight learning curve when first setting up workflows and getting familiar with all the features. It would also be helpful to have more customization options for reporting and approvals to better accommodate different business processes. Review Source MC Michael C. General Manager Hospitality Used the software for: Less than 6 months ### "Failure" January 9, 2019 1.0 Terrible is all i can say to be honest Pros Nothing to like about light year it is doesn’t work simple Cons Slow, Unstable, inaccurate ocr of invoices causing excessive manual re-entry of invoices, customer support non existent as they can’t do anything as it is a terrible system I have waited for improvements over the last 3 months they haven’t happened stay from lightyear find something else Review Source Response from Fonn January 8, 2020 Hi Michael, Thank you for the feedback. I've reviewed your history on our system and I believe you were using our system in the early days whilst it was still in Beta and were also having some connection issues with internet speeds. I'm sorry you didn't have a great experience with the product, certainly not what we strive for at Lightyear. Lightyear is now in full release and has been receiving great reviews all round with a much improved user experience and speed. Our team would be very happy to spend some time with you and show you the product now if you like. Just drop the team a line if so.. Many thanks, Chris. ST Samantha T. Director Accounting Used the software for: 1-2 years ### "A very positive experience" December 4, 2025 5.0 Overall i really enjoy working with lightyear. I look forward to further improvements in the future. Pros I love the speed at witch i can process large volumes of invoices. The statement reconciliation is also very useful. The smart extraction is a game changer for hand-written invoices. The new splitting of merging tool is a great addition. I think Lightyear are constantly looking to improve which is a refreshing change for this type supplier. Cons I find the processing page a little annoying, it jumps around a bit. Rather than work on my actions in the back ground it will jump to an invoice if its completed extracting it. Its not cheap..... Switched from [AutoEntry](https://www.capterra.com/p/227227/AutoEntry/) Autoentry was clunky and not really what we wanted. Review Source CF Cathryn F. Senior Administrator Construction Used the software for: 1-2 years ### "Awesome Product and Experience" January 28, 2026 5.0 Excellent product, support is quick simple and easy and very astute quick to respond and updates and quick and often Pros Great product love using it. I works brilliantly and I love the product and your support system is amazing. Cons the inability to have 1 xero file linked to several lightyear companies. We have suppliers who give us different pricing for different builders and that means that we have to create several LY companies. however when we link to Xero we have to create different xero logins and then it does not give details of which company is linked in xero, Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Lightyear I know we looked at several other options but in all honesty I cannot remember any of their names Review Source CB Claire B. CFO Design Used the software for: 2+ years ### "No regrets, works really well" December 1, 2025 5.0 We have been users for 4 years and any queries have always been addressed promptly, they take suggestions on board, 3-way match works well and gives us good financial controls. Pros Fast processing, easy to use, good value for money as no user limits. Support team are approachable and efficient. Cons Would like the option to make fields mandatory or optional in raising POs. Reporting could be improved as it isn't very powerful at the moment. Alternatives considered [ApprovalMax](https://www.capterra.com/p/176713/ApprovalMax/) Reason for choosing Lightyear Functionality for purchase ordering and user limits Switched from [Dext](https://www.capterra.com/p/160189/Dext/) Needed Purchase Ordering and 3-way match Review Source AB Alex B. Accounts Manager Hospitality Used the software for: 1-2 years ### "Say goodbye to tiring amounts of data entry! Lightyear will greatly improve your business" May 6, 2025 5.0 Our overall experience with Lightyear has been very positive. The team listen to customer feedback. The software is very good at saving you time. Say goodbye to tiring amounts of data entry! Those days are gone. You can now focus more on Financial Reporting & Analysis of your business, instead of wasting hours processing invoices manually. My job has turned from 80% of time spent on data entry to less than 15%. I now use this spare time to assist our Senior Accountant with more important tasks, like reporting. This has improved our Finance Team's quality of work significantly and the time saved is well worth the monthly fees you pay to Lightyear. Pros Greatly improves the Accounts Payable & Inventory functions of your business. Significantly reduces the time spent on repetitive tasks like invoice processing and data entry. It allows Accountants to focus more on financial reporting and analysis. The benefit of this can not be understated. For the amount you pay, you will get far greater returns in terms of time saved and output. Try Lightyear! You will not regret it! Cons As with any developing technology; it is in a state of constant improvement. Not all processes are perfect. That being said, the Lightyear Team release regular updates that improve functionality. They are also very open to your feedback, and make updates based on customer feedback. I have only been using Lightyear for 1 year, yet the amount of Improvements has been incredible. The smart extract feature, for example, has improved the functionality of Lightyear ten-fold. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Lightyear Lightyear can process a far higher volume of invoices and data without slowing down. Xero only has the capability to handle up to 2000 invoices per month before the software starts slowing down and experiencing problems which affect user satisfaction. Review Source BP Benjamin P. Group Financial Controller Information Technology and Services Used the software for: Less than 6 months ### "A game-changer for invoice processing and approvals" September 22, 2025 5.0 Our experience with Lightyear has been excellent. It has reduced processing time, improved accuracy, and made training new staff much easier. The support we received from \[sensitive content hidden\] was outstanding—he worked hands-on with our finance team, tailored the setup to our needs, and was always available to quickly resolve any hurdles. The whole onboarding and adoption process was seamless and gave us confidence across the team. Pros Lightyear has dramatically sped up our accounts payable processing by automating what was previously a very manual task. The ability to set up departmental approval processes has been a big win—everything is consistent, structured, and easy for staff to follow. The platform is also very user-friendly, making it simple to train new team members. Cons Initially, getting your head around the process takes a little time, but with training and practice it becomes straightforward and easy to use. Alternatives considered [Hubdoc](https://www.capterra.com/p/165724/Hubdoc/) Reason for choosing Lightyear Hubdoc would not retrieve complex invoice data Review Source VR Verified Reviewer Accounts Payable Officer Medical Devices Used the software for: Less than 6 months ### "User-Friendly Platform" November 4, 2025 5.0 It’s been amazing so far - it significantly cuts down on manual typing and helps me process AP tasks far more efficiently. Pros User-friendly and intuitive interface. Saves time by reducing manual typing of invoice details. Connected to accounting software like Xero, allowing seamless syncing of approved invoices. Tracks invoice activity-shows who has approved it Flags duplicate invoices, helping prevent errors. Their chat support is always available and very helpful. Cons I can’t sync other details of the supplier that I have created in Lightyear to Xero, such as bank details or contact information. It only syncs the necessary information, like the supplier’s name and invoice details. Review Source LS Lloyd S. IT Manager Accounting Used the software for: 6-12 months ### "Great Support" May 26, 2020 5.0 We've been using Light Year for a little while now. It's been a little up and down with the uptake from our clients as some are of a more traditional mindset and do not want to convert to paperless. Some clients also take a little longer to acclimate to the system then others, but once setup and working, each client on light year improves efficiency by about 20%. More over, the support and continued patience of the team at Light Year, especially Tom, has been astounding. Due to job changes, they've helped train any and all staff as we've seen fit. Have listened to ideas, and implemented workarounds where possible, truly making this a system we can use above other similar products. They also offer that support to our clients who may otherwise be struggling and are always on hand 24/7 to call, video conference or chat online to anyone who needs assistance. Pros The support from the team is fantastic and are always on hand to help and assist. Feedback and suggestions on the system are welcomed and implemented if possible and useful. Invoices no longer need manually entering! Option to automate the process of receiving invoices entirely, doing away with any need to upload - instead just get them emailed directly into Light Year. Cons A few of the options appear to be placed on pages I wouldn't expect, but nothing particularly bad. Alternatives considered [EzzyBills](https://www.capterra.com/p/159900/EzzyBills/)[Dext](https://www.capterra.com/p/160189/Dext/)[AutoEntry](https://www.capterra.com/p/227227/AutoEntry/) Reason for choosing Lightyear The other options were either underdeveloped, or offered no a very strict, uncompromising service that did not fit within our company. They also relied too heavily on OCR. Light Year while newer than some of it's competitors, chose a different approach and worked with us to see if their solution could help, and even added and updated features to make it fit more into our company. Review Source Response from Fonn May 28, 2020 Many thanks for taking the time to leave us a review. Great to hear how that the support team has been fantastic. We will pass this along to them. JC Julian C. CFO Hospitality Used the software for: 6-12 months ### "High growth business needing workflows and multiple entity processing & integrations" March 14, 2024 5.0 Great experience, highly recommend. Team always very responsive. Pros Easy to integrate and setup - start to finish - 4 weeks. Great support team, very helpful and very thorough. Price is very competitive, especially the setup costs. Did what it said it could do and integrated with our systems. Cons Duplicate invoices dont get caught until after the workflow. Cannot bulk upload historical invoices from previous system (Dext) Alternatives considered [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[Dext](https://www.capterra.com/p/160189/Dext/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Xero](https://www.capterra.com/p/120109/Xero/) Switched from [Dext](https://www.capterra.com/p/160189/Dext/) No approval workflow in Dext. Needed this + integration to Netsuite. Review Source AC Anna C. Accountant Higher Education Used the software for: 1-2 years ### "New system integration" October 30, 2025 5.0 I have had a positive experience with every staff member. They are that helpful it almost stops me using my initiative, instead I just contact the help desk team. Pros I like that Lightyear easily connects to the accountancy software package which I use so we can import invoices. Cons I know that there are a lot of parts of the system which I am not using, some online training which has been pre-recorded would be great. Review Source FH Francesca H. Accounts Payable Education Management Used the software for: Less than 6 months ### "To infinity and beyond" October 24, 2025 5.0 It has been easy to integrate Lightyear unto our business, and much quicker for approvers to approve their invoices. From a Finance perspective it is value for money as it saves the Finance team more time than it costs the business. Pros Onboarding was extremely easy and efficient. The platform is user friendly and saves a huge amount of time in our AP process. The approvers find it easy to use, and it also helps with remote working. Cons The VAT rounding differences are a niggle, and create errors when importing into accounting software. There are workarounds but would be better if this didn't happen. Review Source AN Annie N. Financial Accountant Hospital & Health Care Used the software for: 6-12 months ### "5 stars rating for good experience using Light Year " April 4, 2025 5.0 Overall, I'm satisfied with the software and the staff. They are super supportive. Pros Light Year is really convenient and organized. It really simplified our process of AP. Our expense account is really good order and it helps us save lots of time for processing payment. One plus point for Lightyear is that the staff is super supportive and friendly like today \[sensitive content hidden\] helped us to with the product code and rules. Cons Maybe when it comes to more complicated case with timesheets which they need to improve for future reference Review Source JG Janine G. Accounts Payable Leisure, Travel & Tourism Used the software for: 6-12 months ### "Lightyear 100% Recommend" March 10, 2025 5.0 I've been using Lightyear for a year and love that it saves so much data entry time and picks up any duplicate invoices, creating very efficient business systems. The support team are outstanding, super friendly and always available immediately to help solve any queries. I recommend Lightyear 100% Pros Simple, easy to use programme and like that it detects any duplicate invoices giving confidence that your payments won't be duplicated. Cons There is nothing I dislike about Lightyear Review Source AZ Adam Z. Operations Manager Hospitality Used the software for: Less than 6 months ### "Lightyear Experience" November 19, 2024 5.0 We had a great experience with \[sensitive content hidden\]. Nothing was too hard when we reached out during the onboarding process. Now that everyone is familiar with the program, it has been a huge timesaver for the business. Pros Seamless integration aided by the helpful staff from Lightyear. The program itself is a big time saver. Cons The only thing I can think of at this stage is the way that Lightyear integrates with our POS system. There is an extra step in the exporting/importing process, but it still quite easy to use when you become familiar with it. Review Source JH Jenni H. Accounts Payable Officer Hospital & Health Care Used the software for: 2+ years ### "Lightyear has made my working life much easier" February 9, 2024 5.0 Dealing with Lightyear and their staff is an amazing experience. The programs works well and the support staff are fantastic Pros Lightyear simplifies data entry of our invoices by saving us a massive amount of time and paper Cons When we export invoices into a csv file to upload into our accounting package, some of the invoices in the csv file do not match the value of the invoice in Lightyear. It's usually only a few cents but I need to cross check every invoice each time I export all csv files against Lightyear. Review Source Farrukh K. Financial Accountant Hospitality Used the software for: 2+ years ### "Excellent product for accounts payable!" August 2, 2021 5.0 Pros Extremely user-friendly; easy to setup, integrate, implement and maintain. Loved the customer service we received! Cons Nothing as such, its a good platform, easy to integrate. Review Source JC Jason C. ERP Transformation Manager Retail Used the software for: 2+ years ### "Not Just and AP Solution" August 14, 2024 5.0 I've had Lightyear implementation across various businesses and employers. It has always been a seamless onboarding experience and the solution is easily managed once it's live Pros Smooth integration process with ERP and a user-friendly interface with a lot of functionality Cons No complaints. The experience during and post on-boarding was great. Review Source CS Colin S. Head of Finance Information Technology and Services Used the software for: 2+ years ### "Lightyear" June 15, 2023 5.0 My overall experience has been favourable. The initial scoping of our requirements to implementation and set up was a very smooth process. The system is easy to use with a very good help and support on hand if required. Pros The functionality allows automatic capture and coding of purchase invoices. This enables invoice processing and approval to be made in an efficient and effective way without the need to key in the invoice details. Cons It would be good to have some service or item codes under service bills which we could use to cover withholding tax Review Source WK Wyna K. Accounts Hospitality Used the software for: 6-12 months ### "Lightyear Review" March 5, 2024 5.0 Pros Amazing support by our excellent man \[sensitive content hidden\]. Allows me to communicate to the staff members and more importantly to the suppliers. It also integrates very well with our POS and most importantly within my role is how it eliminates the data entry and sign them off straight to Xero. Cons Review Source MD Menandro D. Senior Accountant Food & Beverages Used the software for: Less than 6 months ### "Love Light Year" June 17, 2024 5.0 Very well and I will recommend to others.. Pros I love how fast it is and the interface is easy.. Cons There's no sharing of Database, hopefully in the future.. Review Source Aidan O. CFO Hospital & Health Care Used the software for: 6-12 months ### "Accounts Payable made easy" March 24, 2021 5.0 Just Fantastic....great product...great team :-) Pros Coming from the paper world of Accounting to Lightyear has transformed the business and the happiness of the staff in the accounting team. The ability for invoices to be automatically coded, digitally stored and approved through an online platform is truly excellent. The implementation team at Lightyear were fantastic, leaving no stone unturned and a special shout out to \[SENSITIVE CONTENT HIDDEN\] who was instrumental in the process from start to finish. Well done Lightyear team Cons There is not much to dislike about this product. When implementing, there was no Purchase Order function however this is now a new feature on Lightyear so very impressed with the speed to get this up and running with more to come :-) Review Source JM John M. Chief Financial Officer Non-Profit Organization Management Used the software for: Less than 6 months ### "Lightyear are a true business partner" May 26, 2020 5.0 The Lightyear team are an absolute joy to work with, absolutely passionate about their product, and absolutely passionate about your customer journey. Lightyear provide fantastic support, with investment in comprehensive system training, onboarding and seamless accounts system integration even before you have committed to buy. The transition from our original processes took approximately one day! Lightyear have now fully automated our AP function, embedding improved and auditable controls, and is now a fundamental part of our business processes. Lightyear truly are a business partner in every sense of the word. Pros The functionality of Lightyear is incredible. This solution fully incorporates digitisation of all aspects of the AP function including data extraction from invoices, a full invoice depository, approval workflows via email and app, audit trails, seamless integration with our accounting system, automated supplier statement reconciliation, to name but a few. It can even verify supplier invoice line pricing to agreed pricing product price lists! The system is user intuitive, with the process was so natural that rolling this out across the team was simplicity itself. And pricing is scalable to usage, providing totally affordable Rolls Royce functionality to any organisation. Cons Have found no cons to date! Thee are certain upgrades in the pipeline for approver interface via the app and email which will further enhance the already existing superiority of this product. Reason for choosing Lightyear Functionality surpassed all competitive products that we could find for a truly affordable price Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.