# Page 2 | Lightyear Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Lightyear the right Accounts Payable solution for you? Explore 190 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/178978/Lightyear/reviews

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Lightyear

4.9 (190)

[View alternatives](https://www.capterra.com/p/178978/Lightyear/alternatives/)

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Last updated May 11th, 2026

# Page 2 - Reviews of Lightyear

## Showing most helpful reviews

Showing 26-50 of 190 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MC

Matthew C.  
Accounts Payable Supervisor  
Retail  
Used the software for: 1-2 years

### "Lightyear and Beyond"

November 7, 2025

5.0

Thumbs up - I would thoroughly recommend. A great package that reduces cost of paper and postage that was used on previous system - Cost Effective

Pros

I have worked around Accounts Payable for more than 30 years and have never worked on a system that is so comprehensively detailed and easy to use - I can't ask for more. Everything at my fingertips. Nice to remove the paper/postage/scanning element. Support for bugs and development at the other end of Phone and resolutions are immediate or put forward for future development. Lightyear would save money re: employment, as saves valuable time and requires less staff. Great tool to educate new staff. Haven't included Procurement package but I guess would integrate with PL. No security issues within the start of 2024 to now. Honest I would recommend. Even a Trial would open your eyes.

Cons

Obviously the integration of any system can be daunting. But the end result is well worth the Pain..

Review Source

DF

Dolly F.  
Purchase Ledger Lead  
Primary/Secondary Education  
Used the software for: 2+ years

### "A fabulous system for seamless invoice processing, loved by all that use it."

October 23, 2025

5.0

It's an amazing system that works incredibly well for us. It speeds things up, eliminates keying in errors and is very popular by all users here. On the odd occasion that something doesn't run smoothly for any reason, the help/chat team are quick, efficient and above all very friendly and patient.

Pros

A seamless system, easy to navigate for accounting minded staff and others that are not so financial minded that are required to approve/sign off invoices. Its visual, easy to find archived invoices, can download, print etc all at the click of a button.

Cons

No option to alter the vat - rounding by LY is often different to supplier invoices - being able to alter the given vat figure by a small amount would be great. Being able to filter by "task approver" on the approvals and review tabs would also be helpful. If an Approver calls about an invoice, and there's pages and pages, being able to filter by invoices assigned to a specific user would be awesome.

Review Source

PT

Pauline T.  
Finance and Administration Officer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Lightyear - both time and error saving"

December 12, 2025

5.0

As a client, I’d say Lightyear’s purchase order system is a huge time-saver and incredibly easy to use. The automated approvals and two-way matching has cut down errors and streamlined our workflow, while the support team has been responsive and helpful. The only challenge was the initial setup and learning curve, but once we got past that, the efficiency gains and cost savings have been great.

Pros

I like that the purchase order system is intuitive and new staff pick it up very quickly. The automated approvals keep everything moving without delays and the two-way matching between POs and invoices has drastically cut down on errors and we’ve saved countless hours every month.

Cons

The initial learning about the various tabs/workflows and finding a way to make it work best for us. Also, not being able to have a free in person session about 6 months in to work through small queries.

Review Source

HK

Hazel K.  
Accounts Payable Administrator  
Retail  
Used the software for: 1-2 years

### "Henderson Foodservice "

October 30, 2025

5.0

I think l its a fantastic system and well maintained with the Lightyear Team. I feel is user friendly and easy to work through all the processes. The managers love that they can check back on invoices and see what has been processed and approved. It's great when it come to the end of year audits as we can access the invoice quickly and efficiently.

Pros

Its is very easy to use. You have all you invoices on one system and able to search back to archive invoices. You can run reports for different departments to check if there on budget. It good for audit purpose easy to access. You have less manually input as it matches invoices against PO's and statements. The support of the Lightyear Team is instant efficient and very friendly always happy to help you and resolve it quickly.

Cons

When Lightyear do an update it seems to effects my system and i have to refresh or have to completely come out of the system or it takes me out of the menu i'm on. Some of the PO's don't close automatically and i have to match these off manually each month - as the PO's would be used for our end of month balancing figures.

Review Source

SW

Sue W.  
Finance Officer  
Wholesale  
Used the software for: 2+ years

### "Lightyear - Easy accounts payable system"

December 9, 2025

5.0

The Lightyear team are helpful and proactive to sort out any bugs and issues that come up. It's an easy to use system with a good archiving facility.

Pros

Lightyear is easy to use as an accounts payable program saving a huge amount of time verses manually entering invoices and helping to minimize human error. It has purchase order and statement modules and is constantly evolving and improving to allow customers to map invoices to meet their own company needs.

Cons

No cons. Like any program you use, you still need to check and make required changes as needed for your own business process.

Review Source

AP

Annette P.  
Finance Officer  
Construction  
Used the software for: 2+ years

### "Lightyear - Approval process"

December 17, 2025

4.0

While we do not use Lightyear to its full capacity, the approval process certainly works for us to ensure everyone is across the project.

Pros

Streamlines our approval process so all staff required in process are up to date. Easy to use and follow

Cons

Mapping can be a little arduous at times, but much easier once you know what you are doing. Other than that, no issues.

Review Source

EH

Elisma H.  
Finance and Accounts Administrator  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Making light of the workload"

September 16, 2025

4.0

Very good. Since some of the latest additions and improvements it is much easier to process complex invoices

Pros

It integrates well with other systems that we use. We mainly use it for invoice processing and approvals and PO's

Cons

PO's can't be converted into invoices. The rounding is sometimes incorrect and doesn't carry through to Quickbooks

Review Source

SS

Shaun S.  
Weighbridge - Admin Assistant  
Renewables & Environment  
Used the software for: Less than 6 months

### "Lightyear Review"

October 24, 2025

5.0

I was a bit apprehensive about moving over to a new software but it's actually a lot better than my previous PO system. It's quick, it's easy and I love it!!

Pros

I enjoy it's ease of use, quick to raise a PO and the automated email going to the supplier once approved

Cons

Sometimes when raising a PO and I enter all the details, I attach the quote and the form resets so I have to go all through the process again. Also there is the "Approved" tab which is misleading as nothing in there is actually approved.....should be called "Pre-Approval" or "Submitted" then the "Ordered" tab should be called "Approved" not sure you really need the "Draft" or "Approval Tab"

Switched from

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

Better program to keep track of expenditure

Review Source

AC

Anna C.  
Accountant  
Higher Education  
Used the software for: 1-2 years

### "New system integration"

October 30, 2025

5.0

I have had a positive experience with every staff member. They are that helpful it almost stops me using my initiative, instead I just contact the help desk team.

Pros

I like that Lightyear easily connects to the accountancy software package which I use so we can import invoices.

Cons

I know that there are a lot of parts of the system which I am not using, some online training which has been pre-recorded would be great.

Review Source

LJC

Lee Justin C.  
contracts manager  
Machinery  
Used the software for: 6-12 months

### "light year very efficient and easy to use "

October 24, 2025

5.0

I find lightyear very user friendly , clear tabs and easy to use. I have not found anything on light year that i did not understand how to use.

Pros

easy to use with clear and easy tabs to follow. clear instructions and help option are all very user friendly

Cons

I have found no issues as yet as I find it easy to use. I have found no user issues but there is a help function

Review Source

PB

Pietro B.  
Maintenance Manager  
Hospitality  
Used the software for: 2+ years

### "Easy tool for everyone"

November 14, 2025

5.0

Overall I'm glad that starboard hotel use Lightyear for our Orders and invoice, easy to have all the invoice and PO under control

Pros

easy to use, all the pages are very intuitive and readable very clearly. great online support from LY staff

Cons

Using Lightyear for Purchase Order section should be starting from the last PO , and not from the oldest.

Review Source

JH

Jonathon H.  
Finance  
Hospitality  
Used the software for: 6-12 months

### "lightyear review"

March 27, 2025

5.0

We had a fantastic experience! \[sensitive content hidden\], our digital sales specialist, was amazing—he set up seven of our businesses and provided all the tools and training we needed to seamlessly integrate the platform into our daily operations.

Pros

\- Built for the hospitality industry - Seemless integration with our systems - Training for staff - Support from \[sensitive content hidden\]

Cons

No cons at all - very happy with everything.

Switched from

[Dext](https://www.capterra.com/p/160189/Dext/)

More control and a better product, had a meeting with \[sensitive content hidden\] who explained the platform and we were sold

Review Source

YW

Yvonne W.  
ACCOUNTS ASSISTANT  
Information Technology and Services  
Used the software for: 2+ years

### "Makes light work of Billing"

December 8, 2025

5.0

Very positive experience overall. From the first meeting, to the online tutorial's, I felt very guided in my learning of the software.

Pros

Very easy to use Software. It's self learning tools makes for a more streamlined use the more you use it. Any issues are very quickly solved with the built in chat.

Cons

Lightyear sometimes splits invoice lines incorrectly, but this is very easily rectified. Overall not many issues

Review Source

LL

Leslie L.  
Finance  
Accounting  
Used the software for: Less than 6 months

### "Will definitely recommend!"

November 13, 2025

5.0

The support team is always there and super easy to talk to. They get back to you fast, are really helpful, and make fixing any issues simple.

Pros

It’s easy to use and navigate, very straightforward, and highly efficient, saving a lot of time while keeping all details clearly organized.

Cons

The system sometimes picks the wrong info but we're reminded that nothing is 100% with computers during process training so it’s still a good idea to double-check things.

Review Source

MA

Melissa A.  
Bookkeeper  
Retail  
Used the software for: Less than 6 months

### "Bookkeeper - KUB"

February 18, 2025

5.0

Excellent really happy this business moved to Lightyear highly recommend for AP use with xero not sure about other accounting packages but I'm sure it would be amazing.

Pros

After we reviewed a number of AP apps, Lightyear was by far easier to use and can cater to all your invoicing needs. Once mapped correctly you can fly through your invoices with 100% accuracy. Matching invoices to statement function is also terrific. \[sensitive content hidden\] was amazing her training, patience and knowledge of Lightyear was fantastic, it was fun learning what lightyear was capable of. \[sensitive content hidden\] explained everything as our first point of contact with Lightyear and he too was very helpful and knowledgeable.

Cons

Nothing didn't like really, once you know what to do and mapping is sorted it is easier at first you think there is a bit to work through, but Lightyear assist with the set up.

Switched from

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)

Wasn't doing enough to meet the business needs.

Review Source

IW

Ira W.  
Account Assistant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Bills no more"

December 17, 2024

5.0

All in all is good. Whenever I face a trouble, the trouble shooters team are available to assist in short time and they are super helpful. Shout out to the trouble shooters team !!

Pros

Bills processing have become easier and more accurate.

Cons

Mapping can be tricky for split accounts and revision can only be made in the review folder.

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

We were in need for better approval system, duplication tracking and accounts allocation.

Review Source

LM

Lily M.  
Accountant  
Food & Beverages  
Used the software for: 1-2 years

### "Good service and easy to use"

February 6, 2025

4.0

Pros

Easy to use and good supporter team, fast and help our work done in time

Cons

Sometime the system picking up the wrong information

Review Source

PB

Paayal B.  
Bookkeeper  
Restaurants  
Used the software for: Less than 6 months

### "user friendly saves time"

April 9, 2025

5.0

Superb Good experience Time saver Ease of understanding

Pros

Its wonderful Easy to use Saves time Reduces Mannual intervention Krishane who took us through the process training is amazing and has good knowledge about the software

Cons

Mapping and key word rules put together can be little challenging at times

Review Source

AM

Allan M.  
Finance Manager  
Telecommunications  
Used the software for: Less than 6 months

### "Purchase Order Improvement"

February 11, 2025

5.0

Overall Lightyear is going to make a big difference to our purchase ordering process. It will save us a lot of time and the team are brilliant at ensuring that it will work for you.

Pros

\[sensitive content hidden\] has been a tremendous help in customising Lightyear for our own specific needs, especially around ensuring that Purchase Orders are reviewed by the correct people and in the correct order. I also love the smart extraction of invoice data.

Cons

Probably the initial set-up of invoice templates as it took a bit of time but I know it will be well worth it.

Review Source

AZ

Adam Z.  
Operations Manager  
Hospitality  
Used the software for: Less than 6 months

### "Lightyear Experience"

November 19, 2024

5.0

We had a great experience with \[sensitive content hidden\]. Nothing was too hard when we reached out during the onboarding process. Now that everyone is familiar with the program, it has been a huge timesaver for the business.

Pros

Seamless integration aided by the helpful staff from Lightyear. The program itself is a big time saver.

Cons

The only thing I can think of at this stage is the way that Lightyear integrates with our POS system. There is an extra step in the exporting/importing process, but it still quite easy to use when you become familiar with it.

Review Source

JC

Jason C.  
ERP Transformation Manager  
Retail  
Used the software for: 2+ years

### "Not Just and AP Solution"

August 14, 2024

5.0

I've had Lightyear implementation across various businesses and employers. It has always been a seamless onboarding experience and the solution is easily managed once it's live

Pros

Smooth integration process with ERP and a user-friendly interface with a lot of functionality

Cons

No complaints. The experience during and post on-boarding was great.

Review Source

MD

Menandro D.  
Senior Accountant  
Food & Beverages  
Used the software for: Less than 6 months

### "Love Light Year"

June 17, 2024

5.0

Very well and I will recommend to others..

Pros

I love how fast it is and the interface is easy..

Cons

There's no sharing of Database, hopefully in the future..

Review Source

JS

Jeffrey S.  
Food & Beverage Manager  
Hospitality  
Used the software for: 1-2 years

### "Great for businesses of all sizes"

June 6, 2021

5.0

Excellent customer service from beginning through any daily issues. Our business has increased its offering since using Lightyear and the number of invoices requiring approval has also increased significantly., The system has made this significantly easier and the support has assisted with some tricky invoice mapping from various suppliers. Also having multiple site, separating costs is far easier now than before we have Lightyear to ensure accurate P&L reporting each month.

Pros

Easy to setup and maintain. Excellent support from staff at all levels of Lightyear.

Cons

The export into our POS can be a little clunky. This may be from the POS end but it does still provide a level of efficiency with stock management in POS.

Reason for choosing Lightyear

Customer service and support we received from the initial contact, simple payment options and plans while we setup and grew the use of Lightyear across our organisation.

Review Source

JH

Jenni H.  
Accounts Payable Officer  
Hospital & Health Care  
Used the software for: 2+ years

### "Lightyear has made my working life much easier"

February 9, 2024

5.0

Dealing with Lightyear and their staff is an amazing experience. The programs works well and the support staff are fantastic

Pros

Lightyear simplifies data entry of our invoices by saving us a massive amount of time and paper

Cons

When we export invoices into a csv file to upload into our accounting package, some of the invoices in the csv file do not match the value of the invoice in Lightyear. It's usually only a few cents but I need to cross check every invoice each time I export all csv files against Lightyear.

Review Source

PH

Patrick H.  
Business Analyst  
Food Production  
Used the software for: Less than 6 months

### "Extremley Powerfull and Efficient Accounts Payable System"

December 19, 2022

5.0

The experience with Lightyear to date has been exceptional. From initial engagement, implementation, and ongoing support has been flawless. Guidance and support from \[SENSITIVE CONTENT\] at Lightyear have been brilliant and I look forward to continuing working with Lightyear and the team on implementing other workstreams coming up (i.e., P/O Processing).

Pros

\- Invoice Processing: Significant amount of time saved for me to focus on other aspects of the business, with confidence, knowing that I have accurately captured and processed all invoices.- Security: bank fraud detection is a very powerful feature of the lightyear system as well as its ability to flag duplicate invoices.- Support: the Lightyear team are incredible. From implementation to processing/mapping support, Lightyear are unreal.

Cons

N/A: We have currently used Lightyear for < 6 months but have explored a significant amount of its functionality and capability, which has been an incredibly positive experience for myself and the business.

Alternatives considered

[Tipalti](https://www.capterra.com/p/236980/Tipalti/)

Reason for choosing Lightyear

Far superior invoice processing functionality and advanced P/O system that could not be matched on quality and price.

Review Source

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