# Page 3 | Lightyear Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Lightyear the right Accounts Payable solution for you? Explore 190 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178978/Lightyear/reviews --- Lightyear 4.9 (190) [View alternatives](https://www.capterra.com/p/178978/Lightyear/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 11th, 2026 # Page 3 - Reviews of Lightyear ## Showing most helpful reviews Showing 51-75 of 190 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CS Christine S. Bookkeeper Hospitality Used the software for: 2+ years ### "Love it!" May 27, 2020 5.0 I've used the software for years and have always found it to be reliable and the support start are fantastic if ever I need help with something. Pros There are so many things I love about Lightyear. The new statement reconciliation feature though is a game changer! Lightyear tells you what invoices are missing and allows you to contact the supplier to request missing invoices direct from the software. Amazing!!! Cons There's not much I don't like about the software, and the things that I would like are already in the works. Alternatives considered [Dext](https://www.capterra.com/p/160189/Dext/) Reason for choosing Lightyear With Lightyear, you can delegate approvals into groups, so if you have multiple cost centres like the hotels that we do the bookkeeping for, the Chef isn't seeing bills which need to be approved by the Cellarman. Also, you can have suppliers that you don't want everyone to see, so you can select that only certain people see them. As well as multi-level approvals so the General Manager can check off and I as the bookkeeper can check the data is accurate before bringing it into the accounting software. In conjunction with the integration with Xero happens within seconds so you're not waiting for your bills to come across from one software into another. Review Source VR Verified Reviewer Practice Principal Accounting Used the software for: 1-2 years ### "Game changer" June 12, 2020 5.0 Fantastic, over the couple of years I have been using the program I have had nothing less than outstanding service from the support team and after initially only using it for my larger clients, it has been an easy decision to bring all my clients across to the platform. The program is intuitive to use and easy to implement and scale up or down depending on the client and approvals process needed. Pros The invoice approval function was the reason for initially coming across to Lightyear but the statement reconciliation process was a hidden surprise that has enabled my last remaining paper based clients to take the leap to being completely paperless. The integrity of the data being exported to the accounting software is much better than other programs. Cons My clients who use purchase orders are currently needing to batch together the PO pdf & supplier invoice images before sending to Lightyear which would be amazing if we could either match them up within the app, or issue PO's direct from the app which are then able to be viewed with the supplier invoice. Alternatives considered [Dext](https://www.capterra.com/p/160189/Dext/) Reason for choosing Lightyear It was some time ago now and I can't recall all the other programs we looked at, but Lightyear really came out as the only contender due to the price point and the approvals process. Switched from [Dext](https://www.capterra.com/p/160189/Dext/) My clients needed a program which offered a layered approvals process Review Source Mark A. Accounts Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "Terrific Service and a Continually Improving Product" March 24, 2021 5.0 Overall, it's been fantastic. There is no such thing as a perfect system, but it is the people behind the software which really impress me. The fact that when things go awry, it is so easy to open the instant chat and speak to \[SENSITIVE CONTENT HIDDEN\] is a great touch. The service is paramount. I've had issues which were solved overnight which comes to show they really do listen. Pros Lightyear is visually pleasing-it's quite simple to use and understand. From the user perspective who inputs data on invoices and approves them, it's straightforward and the layout of the software does not show you more than what you need to see, however, underneath the simple processes there is complexity. Lightyear makes supplier creation, GL code settings linked to export files such as Excel, and GST codes etc are somehow made simple to set up. One thing I find particularly great is whenever I input an ABN number during the Supplier Creation process, it autofills the Supplier Name field. Additionally, this is a drop down menu, so i am able to choose ANY of the Business Names linked to this ABN. Cons Sometimes, there have been system bugs and I'm unable to export data for a brief amount of time, or when we top up credits to use the system, the old credits are not rolled over their expiry date. It would be great if there was a notification in place to let us know that our credits are expiring soon or we are running low. Also, there are some things which cannot be customised. For example, the Export to File which is a function that exports invoice data into a spreadsheet, cannot be modified from my end. Lightyear do add features from time to time, but I'm not sure if consumer recommendations are actually involved in the process. Review Source VR Verified Reviewer Senior Financial Clerk Accounting Used the software for: 1-2 years ### "A really good accounts payable software." August 1, 2022 5.0 I really like how user friendly this software is. It helps me be more productive and I understand it enough now that I can easily introduce interns to it. Being able to integrate with different accounting software is a bonus and a real time saver. I also really enjoy going paperless so my work is accurate and there are no lost documents. I would like for Lightyear to work on the lag when integrating but other than that I would definitely recommend this software. Pros I like how user friendly this software is and if I am ever stuck then support is always available. I have been able to save a lot of time and train a few interns with Lightyear. Being able to access old invoices in the online archive is great too. The statement reconciliation process has finally allowed me to go completely paperless which makes my work more accurate. Cons At times syncing with Netsuite lags so it takes a bit longer to sync. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) I actually use both for different features. Review Source MW Michele W. Purchase Ledger Education Management Used the software for: 1-2 years ### "Lightyear Service Support" June 11, 2024 4.0 Fairly easy to use, quite easy to navigate they system and pull of reports. If I need extra I have the wonderful support team to help, which so far the questions I've asked they have been able to fulfil my needs Pros It's ease of use and flexibility in being able to move approvals Cons In Dashboard, looking at the user list, it would be great if you could click on the user name and get a list of their approvals Review Source CA Chanelle A. Accounts Receivable officer Accounting Used the software for: Less than 6 months ### "Amazing software" July 2, 2024 5.0 Pros I love how easy it is to use and it makes processing invoices so quick. Cons truly i like everything about it and i am satisfied Review Source LD Leigh D. Partner - Management Accounting Accounting Used the software for: 2+ years ### "Excellent Accounts Payable System" September 4, 2020 5.0 Our clients can see where their AP invoices are at any point in time as well as the value of AP "in progress". The fact that the system picks up duplicates is the game changer for us. Reconciling & "filing" statements is an absolute breeze. Pros We love how this product enables our clients to check & approve their invoices before the invoices land in Xero. We know that anything in Xero is checked & ready to be paid. Easy for multiple people to have access & sign off. All AP is in one place & finding historical invoices is a breeze. Cons Reading OCR receipts has been a bit behind other competitors but improvement is coming through really quickly. Alternatives considered [Hubdoc](https://www.capterra.com/p/165724/Hubdoc/) Reason for choosing Lightyear When we looked at Hubdoc about 18 months ago, Lightyear was already far more advanced than what Hubdoc was offering. Switched from [Dext](https://www.capterra.com/p/160189/Dext/) Controls are tighter in Lightyear but the product is so easy to use & can easily be customised to the level of control that our clients need. Visibility of the flow of invoices through the approval process is perfect. The Dashboard makes it so easy for our Corporate clients to manage their AP really well and for us to manage the bookkeeping for our clients. All our clients from corporates to sole traders love Lightyear - they can have access to the data they need 24/7. Review Source LS Lloyd S. IT Manager Accounting Used the software for: 6-12 months ### "Great Support" May 26, 2020 5.0 We've been using Light Year for a little while now. It's been a little up and down with the uptake from our clients as some are of a more traditional mindset and do not want to convert to paperless. Some clients also take a little longer to acclimate to the system then others, but once setup and working, each client on light year improves efficiency by about 20%. More over, the support and continued patience of the team at Light Year, especially Tom, has been astounding. Due to job changes, they've helped train any and all staff as we've seen fit. Have listened to ideas, and implemented workarounds where possible, truly making this a system we can use above other similar products. They also offer that support to our clients who may otherwise be struggling and are always on hand 24/7 to call, video conference or chat online to anyone who needs assistance. Pros The support from the team is fantastic and are always on hand to help and assist. Feedback and suggestions on the system are welcomed and implemented if possible and useful. Invoices no longer need manually entering! Option to automate the process of receiving invoices entirely, doing away with any need to upload - instead just get them emailed directly into Light Year. Cons A few of the options appear to be placed on pages I wouldn't expect, but nothing particularly bad. Alternatives considered [EzzyBills](https://www.capterra.com/p/159900/EzzyBills/)[Dext](https://www.capterra.com/p/160189/Dext/)[AutoEntry](https://www.capterra.com/p/227227/AutoEntry/) Reason for choosing Lightyear The other options were either underdeveloped, or offered no a very strict, uncompromising service that did not fit within our company. They also relied too heavily on OCR. Light Year while newer than some of it's competitors, chose a different approach and worked with us to see if their solution could help, and even added and updated features to make it fit more into our company. Review Source Response from The Access Group May 28, 2020 Many thanks for taking the time to leave us a review. Great to hear how that the support team has been fantastic. We will pass this along to them. SC Sarah C. Accounts Wholesale Used the software for: 2+ years ### "Lightyear as Approval and Processing Accounts Payable" March 19, 2024 4.0 Mostly it is a very good software. It does save a huge amount of processing time, identifies duplicate invoice numbers, streamlines and smoothens the approval system. The Manage Suppliers function helps auto G/L coding to eliminate any inconsistencies and human errors. Pros Taken a huge load in processing time of the supplier invoices, it can streamline the processes, identify duplicate invoices and eliminates any human errors. It is also well integrated with Xero. Cons Getting the right mapping for some suppliers due to their invoice formats can sometimes be challenging and ongoing. Credit notes can at times be problematic as the reference in the credit notes can cause confusion in the processing (due to formats), they can be processed as the original invoices again rather than credit notes. Review Source JC Julian C. CFO Hospitality Used the software for: 6-12 months ### "High growth business needing workflows and multiple entity processing & integrations" March 14, 2024 5.0 Great experience, highly recommend. Team always very responsive. Pros Easy to integrate and setup - start to finish - 4 weeks. Great support team, very helpful and very thorough. Price is very competitive, especially the setup costs. Did what it said it could do and integrated with our systems. Cons Duplicate invoices dont get caught until after the workflow. Cannot bulk upload historical invoices from previous system (Dext) Alternatives considered [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[Dext](https://www.capterra.com/p/160189/Dext/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Xero](https://www.capterra.com/p/120109/Xero/) Switched from [Dext](https://www.capterra.com/p/160189/Dext/) No approval workflow in Dext. Needed this + integration to Netsuite. Review Source JN Justin N. General Manager Hospitality Used the software for: 2+ years ### "Efficient, intelligent and easy-to-use" May 25, 2020 5.0 The team at Lightyear are hospitality-experienced and so empathise and comprehend my business and the daily problems I need to resolve. They are fantastic to deal with - grounded, patient (I test them on this), understanding and always willing to help and train. They are more than a supplier - they are a true business partner, with the best interests of my business as their main concern (even if it means cutting themselves short a few dollars here and there). A great company to have on your side, and an inspirational team to work with. Pros Once set up, it's a one-stop-shop for invoice receipt, accounts payable and receivable reconciliation, cost management, and business information. It is intuitive and simple to use, extremely cost-effective and takes out some of the most mundane and laborious tasks so I have more time to work on improving my business and keeping front-of-house. I could not recommend it more highly. Cons There's nothing I dislike about this product - I am overly happy to have it as part of my suite of tools. Reason for choosing Lightyear An overall better system, but also better priced and better people to deal with! Review Source Response from The Access Group May 28, 2020 Many thanks for the review. We're glad to hear that you are taking full advantage of Lightyear. Rebecca S. Accounts Accounting Used the software for: 2+ years ### "Ease of Work lifesaver" November 16, 2021 5.0 pleasure Pros running my multiple entities and division within the one program Cons anything that doesn't work, a simple call to support and they fix it right away or find an alternative solution Reason for choosing Lightyear integration, and team behind the product Review Source Farrukh K. Financial Accountant Hospitality Used the software for: 2+ years ### "Excellent product for accounts payable!" August 2, 2021 5.0 Pros Extremely user-friendly; easy to setup, integrate, implement and maintain. Loved the customer service we received! Cons Nothing as such, its a good platform, easy to integrate. Review Source JS Jane S. Business Manager Accounting Used the software for: 1-2 years ### "This software took away our headaches with accounts payable" May 27, 2020 4.0 We love using Lightyear. It provides a fast, smooth process for auto processing and two-step approval. This saves us time and gives us the control process we need with administration staff checking mapping and accounts along with Directors approving the bill for payment; all before getting exported to Xero. Customer support is helpful and timely , especially during the set-up process. Pros Integrates seamlessly and easily with Xero - our accounting software The option for single, double or exec approval process within Lightyear - meaning bills can be directly exported to the payment tab in Xero rather than draft. Ability to file statements within the software - very handy with suppliers that send multiple dkts then ask you to pay on a statement Cons Minor wish list item:The archive tab for completed bills would be handier to search if located on the horizontal tab area where reviews, approvals are shown - rather than only accessible from the left-hand menu bar. Switched from [Datamolino](https://www.capterra.com/p/150838/Datamolino/) Being a previous user of Invitbox, I liked the approval process within Lightyear and the fact that you could export to Xero instantly. Really handy for those last minute bills you receive late but needing payment before your impending creditor run. Review Source ES Evette S. Accountant Construction Used the software for: 6-12 months ### "Highly Recommended - A Cost Effective Solution and Amazing Customer Service" July 22, 2022 5.0 I wish we had moved to Lightyear a long time ago, it's a simple solution to a time consuming process. Customer service has been second to none - from the start of demonstrations to ongoing support (which we rarely use now) the service has been 10/10! Pros Complete visibility across supplier invoices either via the dashboard as a quick view or in detail across all stages of approvals. This is especially helpful at the end of the month to see if all invoices have been through the entire approval process and exported to our accounting system before close off. Search functionality is helpful and shows which stage of the process each invoice is at - search results can be exported. The audit trails and notes show full history of the life of the invoice and save a lot of external communication and queries. Implementation was easy after the demonstrations given to us by \[SENSITIVE CONTENT\] who took the time to understand what we wanted (which was a little bit out of the ordinary!) and configure the settings accordingly. We gained confidence in Lightyear through the demonstration/training process and the additional webinars. Cons Looking forward to enhancements to the mobile app to allow more functionality while on site. Review Source Denis G. Managment Accountant Hospitality Used the software for: 1-2 years ### "The best product for hospitality industry " March 19, 2024 5.0 Pros The program is easy to learn and explain to other non-finance people to use. It offers the best customer support which is very friendly and fast-reacted to any issues arise. Cons The best integration with XERO and BEPOZ. Review Source YM Yvette M. Accounts and Payroll Manager Hospitality Used the software for: 1-2 years ### "Lightyear is fantastic" March 25, 2021 5.0 Since purchasing lightyear it's made a huge difference to our business. It's hugely free'd up my time as the invoice processing is automatic now and all I have to do is check the coding for new products and then import them into our accounting system. It's made each head of department responsible for their own invoices and the processing of them which is great. It's stream lined our accounting processing as it's compatible software system MYOB plus our POS system Bepoz for beverage inventory and stock takes so we don't have to double enter invoices anymore into 2 different systems. It's free'd up my office from paper and files. I highly reccomend it to any business, it's fantastic. Pros Lightyear makes invoice processing and filing efficient and time effective. I have now set up departments within the parent comapany so we can split our food cost per department easily. It integrates with our POS system Bepoz, which our Beverage Manager is extremly happy with. It makes his stocktakes more efficient and takes him less time and also integrates with our accountimg system MYOB which is extremely efficient. Cons Sometimes the export to MYOB lags and I have to do it numerous times before they actually move across. I can live with that! Reason for choosing Lightyear It reads off a scanned PDF documnet (OCR) and the others don't. Huge advantage. Review Source MB Merran B. Financial Controller Hospitality Used the software for: 1-2 years ### "Accounts Payable Game Changer" June 1, 2020 5.0 Kudos to Team Lightyear for delivering a full range Accounts Payable solution in a simple and effective package. After researching a number of similar products, we implemented Lightyear over a year ago and it has transformed the way we manage our suppliers across all business divisions. Automation ensures integrity of data flows and authorisations through all our core systems and provides a comprehensive audit trail for every document - from when it was received from the supplier, across every interaction and through to our accounting system. Data processing time has halved and all users can source information directly through the simple online document storage feature. Implementation was seamless and the team managed to deliver the entire product remotely and in record time. Support is strong and fast, and I love seeing continued enhancements and new features in the software. I recommend Lighyear to my peers often - a great solution for any business. Pros Simplicity - easy for non-finance users to navigate Clear audit trail on all interactions with documentation Very cost efficient Cons I would like to see a bounced email feature when a supplier directs their invoice to a slightly incorrect email address - as far as I can see, if the Lightyear email address is incorrect, neither the supplier or the receiving entity is aware Review Source DB Diego B. Head of System Integration Accounting Used the software for: 2+ years ### "Great AP tool for your business" May 11, 2020 5.0 User friendly platform, great support and an outstanding approval options. I recommend Lightyear to all my clients, specially the ones that requires a complex approval process before the bill is imported to the accounting system. Pros The approval options definitely is the differential of Lightyear. From a simple 2 steps approval, to up to 3 executive approval, there are many options that can suit the most complex business. Another strong point from Lightyear is their support. You usually gets a response on the same day. Cons Their subscription is based on the number of transactions, so if your business manages a large quantity of bills, it might become a bit expensive. Alternatives considered [Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)[Dext](https://www.capterra.com/p/160189/Dext/) Reason for choosing Lightyear Due to their approval options. Review Source Response from The Access Group May 28, 2020 Many thanks for the review. Glad to hear that the approvals are making your life easier. SA Sunny A. FC Real Estate Used the software for: 2+ years ### "Lightyear made procure to pay accessible to SME without the cost of ERP" March 21, 2024 5.0 Very quick and easy to implement and integrate to myob Pros Time saving Store Invoicing Approval workflow Cons Bulk PO process will need improved. 3 way match is bit tedious Review Source TS Tina S. Manager Finance & IT Non-Profit Organization Management Used the software for: Less than 6 months ### "New User" August 22, 2023 5.0 The automation of the majority of our invoice entry has been wonderful. Pros After the initial set up of LightYear and suppliers, we noticed the time savings immediately. I love that I can live chat with a LightYear Staff member whenever I am having trouble with something. They give me mini lessons each time I ask a question, are helpful and have a sense of humor! We have still not implemented all the features the product has to offer, but we are off to a good start. Cons It was a bit slow to set up and I did require assistance to work out the best way forward for our organization's requirements, however, the assistance received was wonderful. Review Source Aidan O. CFO Hospital & Health Care Used the software for: 6-12 months ### "Accounts Payable made easy" March 24, 2021 5.0 Just Fantastic....great product...great team :-) Pros Coming from the paper world of Accounting to Lightyear has transformed the business and the happiness of the staff in the accounting team. The ability for invoices to be automatically coded, digitally stored and approved through an online platform is truly excellent. The implementation team at Lightyear were fantastic, leaving no stone unturned and a special shout out to \[SENSITIVE CONTENT HIDDEN\] who was instrumental in the process from start to finish. Well done Lightyear team Cons There is not much to dislike about this product. When implementing, there was no Purchase Order function however this is now a new feature on Lightyear so very impressed with the speed to get this up and running with more to come :-) Review Source JM John M. Chief Financial Officer Non-Profit Organization Management Used the software for: Less than 6 months ### "Lightyear are a true business partner" May 26, 2020 5.0 The Lightyear team are an absolute joy to work with, absolutely passionate about their product, and absolutely passionate about your customer journey. Lightyear provide fantastic support, with investment in comprehensive system training, onboarding and seamless accounts system integration even before you have committed to buy. The transition from our original processes took approximately one day! Lightyear have now fully automated our AP function, embedding improved and auditable controls, and is now a fundamental part of our business processes. Lightyear truly are a business partner in every sense of the word. Pros The functionality of Lightyear is incredible. This solution fully incorporates digitisation of all aspects of the AP function including data extraction from invoices, a full invoice depository, approval workflows via email and app, audit trails, seamless integration with our accounting system, automated supplier statement reconciliation, to name but a few. It can even verify supplier invoice line pricing to agreed pricing product price lists! The system is user intuitive, with the process was so natural that rolling this out across the team was simplicity itself. And pricing is scalable to usage, providing totally affordable Rolls Royce functionality to any organisation. Cons Have found no cons to date! Thee are certain upgrades in the pipeline for approver interface via the app and email which will further enhance the already existing superiority of this product. Reason for choosing Lightyear Functionality surpassed all competitive products that we could find for a truly affordable price Review Source JR Janelle R. Owner Accounting Used the software for: 2+ years ### "Lightyear is Great" February 15, 2024 5.0 Pros Lightyear allows for excellent reporting and intelligence Cons The delay in mapping new suppliers, although there is an option to speedily approve. Review Source SB Sharon B. Business Owner Accounting Used the software for: 2+ years ### "Lightyear" June 11, 2020 5.0 It's saved a lot of time for my business and it works for all of my clients. I have some interstate clients and it's a speedy way to agree and make payments on daily invoices coming through for approval etc. We can all view the same invoice at the same time if there is an issue and easily resolve then and there. Pros I love that all my actions can be taken out in one place - it's stores/archives all information received and is easily searched upon. Cons I would like to see an option to archive 'Service Reports' - it's not always just invoices and statements that come through but often a 'supporting' document that I don't like to delete. Reason for choosing Lightyear I didn't really get a say as the software system provider that I use (Abcom) recommended the switch. I was all for it if it was going to save time in waiting for mail of doucments etc Review Source Similar Products Featured ## Related categories [Accounts Payable](https://www.capterra.com/accounts-payable-software/)[Purchasing](https://www.capterra.com/purchasing-software/)[Data Extraction](https://www.capterra.com/data-extraction-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.