# Page 4 | Lightyear Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Lightyear the right Accounts Payable solution for you? Explore 190 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/178978/Lightyear/reviews

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Lightyear

4.9 (190)

[View alternatives](https://www.capterra.com/p/178978/Lightyear/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 11th, 2026

# Page 4 - Reviews of Lightyear

## Showing most helpful reviews

Showing 76-100 of 190 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KW

Kamil W.  
Financial Controller  
Food & Beverages  
Used the software for: Less than 6 months

### "A great product that's getting even better with every update"

June 21, 2021

5.0

Pros

First of all, Lightyear is a standalone application that you can, but don't have to integrate with your accounting software. Second of all, strightaway you know the costs of adding it to your business. The price list is on their website and it's fair. The setup did require some thinking about workflows and user experience, so I took my time there. But once the suppliers and maps are set up and automation rules kick in, the whole AP process becomes much less painful. I almost enjoy it now ;). The most important features like reading the invoices, accurately mapping them, and assigning them to correct approvers work very well. It saves time, effort and annoyances. The Lightear support team is a very helpful and friendly bunch. I even did a small survey among colleagues and asked what they thought of Lightyear. No surprise - everyone likes it. I highly recommend this product!

Cons

No option to add multiple attachments to invoice at once.

Alternatives considered

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Lightyear

It's standalone and doesn't need costly integrations with accounting software or involving IT support.

Review Source

LS

Lisa S.  
Accounts Manager  
Hospitality  
Used the software for: 2+ years

### "Wonderful Product"

April 20, 2021

5.0

Time saving and accurate. The archive tab is a wonderful tool for our department managers to look up invoices without interrupting the Accounts team. The inventory function is great as well. I was sceptical when first introduced to Lightyear after returning from Long Service Leave but now I just couldn't imagine working without it. Being cloud based it is easy to work from home.

Pros

We never lose an invoice. Even if we accidently delete an invoice we can return it for processing. We have reached our goal of being almost paper free. The processing, approval, review and signing off tabs are wonderful and provides us with a simple system that provides accountability from our department managers. So easy to use and saves so much time.

Cons

A very small number of our supplier invoices can't be mapped but with the overall benefits of this system it is just a minimal issue.

Review Source

BM

Brett M.  
CFO  
Mining & Metals  
Used the software for: 1-2 years

### "Lightyear has been a game changer!!"

October 24, 2022

5.0

Excellent! We have had a wonderful experience and are very thankful to the team for the assistance

Pros

Lightyear has been a critical and very beneficial piece of software for our business. The ease of use combined with the outstanding customer service has meant we were able to build and launch lightyear very quickly and start using it to assist our growing business.

Cons

Hard to pick something we dont like. If anything, search capability can be improved within purchase orders but the team are constantly working and upgrading the software.

Review Source

DH

Daniel H.  
Director  
Accounting  
Used the software for: 1-2 years

### "Accounts Payable Perfection"

May 26, 2020

5.0

Extremely happy.

Pros

Lightyear allows us to easily manage the accounts payable process across our entire client base. It's unqiue mapping extraction process as well as logical flow of information, clean user interface, filing cabinet, approval process, inventory and duplicate recognition make it in my opinion the best accounts payable solution on the market. There support team is second to none.

Cons

Integrations with more POS programs or even job management programs would only increase Lightyears potential.

Alternatives considered

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)[Dext](https://www.capterra.com/p/160189/Dext/)[Datamolino](https://www.capterra.com/p/150838/Datamolino/)

Reason for choosing Lightyear

The additional functionality and accuracy of the extraction process/technology.

Review Source

Response from The Access Group

May 28, 2020

Many thanks for taking the time to leave us a review. It is great to hear that you are taking full advantage of LIghtyear. We are always working on new integrations and more are coming soon.

ML

Melanie L.  
Accounts Payable  
Retail  
Used the software for: 2+ years

### "Lightyear -very easy to use and saves time and printing . User friendly ."

September 24, 2021

5.0

Pros

Software is very easy to use and to understand. Screens provide relevant invoice information. Corrections on invoices can be made easily if required by the user. Adding notes to invoices is very helpful for future reference. Looking up archived invoices is also very useful. Creditors statements can also be stored so no need to print them. Setting up new users is very easy and quick. Invoices that need to be mapped by Lightyear are mapped in a timely manner . There are regular improvements and updates on Lightyear which benefit the user.

Cons

Hard code description against suppliers when it is always the same description that needs to be entered

Review Source

CS

Chris S.  
Director of Finance  
Education Management  
Used the software for: Less than 6 months

### "Great solution for a medium sized enterprise"

January 4, 2023

4.0

Lightyear has proved to be a great value entry point to accounts payable automation. The team at Lightyear were really helpful getting us setup and used to the system and ongoing support for new supplier setups and invoice layouts is very prompt. The system continues to be developed and has some limitations, but for the money you pay, it is a great value product.

Pros

The system is simple and handles the basics well such as invoice coding and linear approval workflows.Bank account detail changes, duplicate invoice flagging and statement reconciliation are also very clear and useful.The support team both for implementation and ongoing support are responsive and effective.

Cons

The approval workflow for invoices is at the individual supplier level so you can't create an approval chain for a department and attach a group of suppliers to that department. Each supplier is configured individually.

Alternatives considered

[Documation](https://www.capterra.com/p/175256/Enable/)[Compleat Purchase to Pay](https://www.capterra.com/p/88208/Compleat-Purchase-to-Pay/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing Lightyear

Value for moneySpeed and ease of implementation

Review Source

TN

Tricia N.  
Group Financial Controller  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Moving to Lightyear was the best decision we ever made"

July 4, 2022

5.0

The team at Lightyear are exceptional. Everyone from the onboarding team through to the support team were and are amazing to deal. I cannot speak highly enough of the services they provide, particularly \[SENSITIVE CONTENT\] who provided onboarding, training and facilitated the best implementation process I have ever experienced.

Pros

Lightyear has completely transformed the whole business and made life so incredibly easy. From the transparency of data extraction and approval process through to the electronic filing this system is truly brilliant. I cannot recommend it enough.

Cons

I really can't think of any cons. If there is a feature that is missing, the development team appears to take on board suggestions to incorporate it into the next update and they appear to regularly update and upgrade features.

Reason for choosing Lightyear

The sheer array of features that Lightyear has was second to none. No-one else on market came close to their offerings, particularly when one factors in the price. ROI is excellent.

Review Source

CS

Chris S.  
Director  
Construction  
Used the software for: 1-2 years

### "Systemisation"

September 24, 2021

5.0

time consuming input, inaccuracies in reconciling invoices to statements, avoided double payments, accountability for authorization with clear with a good audit trail

Pros

It took all manual inputting invoices and reconciliation to statements away saving huge amount of time, was 100% accurate taking away human error, provided great audit trail and reporting, clear lines of authorisation of invoces.

Cons

There were no obvious cons that we could see

Reason for choosing Lightyear

had all functionality we required at value for money pricing

Review Source

CK

Claire K.  
Head of Finance  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Charity Lightyear User"

July 22, 2022

5.0

Its been a fantastic experience with high quality customer support and attentive account manager. It was refreshing that they have delivered the product that was sold to us. The fact that there is so much product development and opportunities to feedback means that you feel important as a customer.

Pros

The ease of use is exceptional and has made the implementation easy for our organisation. End users have said how much they love the product and all our admin teams and managers have embraced the change which is fantastic. It means that the finance team now have full visibility of where there are backlogs in invoices being sent in for payment which helps when suppliers have queries. The audit trail and approval listing is fantastic.

Cons

It may have helped to get some more feedback from a similar organisation on how they adapted their processes to fit in with Lightyear but the Lightyear team is very helpful and patient so we got up to speed quickly .

Reason for choosing Lightyear

There were several reasons, the first one was price, Lightyear was much more competitive while a similar product offering. Also the sales process was very relaxed and not pushy which can be very off putting. Lightyear listened to what we did and any concerns we had and talked through them with us.

Review Source

EK

Erin K.  
Financial Controller  
Hospitality  
Used the software for: 2+ years

### "Lightyears Ahead!"

May 27, 2020

5.0

Very happy with Lightyear and the efficiencies in processing up to 500 invoices per week in our various businesses. Even when we switched to Microsoft Dynamics (ERP system) Because it is so user friendly I was able to customise the export format with little fuss. Support have always been very helpful, from our migration (Invitbox to Lightyear) and any queries that our team have. We have developed a really good relationship with the team. It continues to work very well for our operations, I wouldn't consider changing and have no hesitations in recommending the product.

Pros

The ease of use. We have varying levels of computer literacy across the group, and I haven't had any complaints or confusion about the product.

Cons

some times the mapping/mapping requests can cause delays in processing. though this would be a problem in any like system.

Review Source

RJ

Ramakrishna J.  
Finnance Manager  
Security and Investigations  
Used the software for: 2+ years

### "Lightyear Feedback"

May 26, 2020

5.0

Wonderful team and great people always extent their support in need. This took made life more easy and faster, keep track of all the transactions and less maintenance. Cost effective and over all this is great tool that helping organisation to minimize cost with less effort and good record keeping tracker and processing.

Pros

User friendly and easy use and no effort required to understand every thing is self explanatory.

Cons

No such other tool available in the market that is near close to the lightyear performance.

Reason for choosing Lightyear

Excellent tool built in surprises it is a complete Accounts payable processing package. Nothing to worry about managing people and process. Simplified the process and cutting edge Accounts payable technology platform.

Review Source

LF

Laure F.  
Accounts & Admin support  
Farming  
Used the software for: 2+ years

### "Amazing tool to process accounts payables"

September 16, 2021

5.0

Pros

Great value for money, time saving, user friendly, outstanding customer service, provides everything you need to process creditors invoices

Cons

I have never had a bad experience with Lightyear. Whenever something doesn't work (which barely happens), their team is always very responsive and the problem gets solved super quickly

Alternatives considered

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)

Reason for choosing Lightyear

Much better product than the other alternatives

Review Source

RF

Rachel F.  
General manager  
Restaurants  
Used the software for: 2+ years

### "Easy to use and efficient"

November 15, 2021

5.0

Pros

Its easy to use. Its very clear and the team and customer service are excellent. MIssing invoices are always easy to locate.

Cons

Sometimes I find it difficult to map some of the smaller businesses, but as someone who is not techno savvy this is just a small problem.

Review Source

SW

Soonah W.  
Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "Growth Enabler"

February 19, 2020

5.0

Using this program has centralised our accounts payable system. its has allowed us to mazimise growth through the use of a time saving effieciently tool and also offering features that other do not eg approvals, statement mapping, line item, price matching etc

Pros

Streamlined our processes and added features of line mapping, statement mapping, price matching

Cons

that when you log into the app on mobile devise you have to re-enter the password every tiem

Switched from

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)

line item mapping

Review Source

Response from The Access Group

May 12, 2020

Hello Soonah, Many thanks for your review. We are lad to hear about all the other features you are taking advantage of. The issue with logging in everytime to the mobile app should now be resolved and you will stay logged in for longer.

RS

Rebecca S.  
Accounts administrator  
Accounting  
Used the software for: 2+ years

### "Stop searching this is the product for you"

May 26, 2020

5.0

We have been with them since the start - and I find it exciting to see the new developments, and love the innovation of the team. It has made my workload smaller and aided me in finding invoices that would have long been lost had it not been for lightyear search options.

Pros

The ease of use, and the multi-level permissions. I run three companies using one software.

Cons

every time I find something I don't like customer service solve it within minutes - they have figured workarounds for all the work we complete

Reason for choosing Lightyear

Lightyear was doing more and thinking broader than other integrations.

Review Source

Response from The Access Group

May 28, 2020

Many thanks for taking the time to write us a review. Great to hear our customer service team is going beyond your expectations.

KA

Kathleen A.  
Accounts Manager  
Civil Engineering  
Used the software for: 2+ years

### "Lightyear saves you time for sure"

May 13, 2020

5.0

We've been using Lightyear since it started. We find it very helpful and easy to use. It keeps a tax record of all our supplier bills in one location and sends a copy of the bill to Xero so that the process owner can see it when reviewing it to approve for payment.

Pros

Having Lightyear enables us to do in minutes what used to take hours of manual data entry to enter suppliers bills into our accounting software.

Cons

I find it annoying that I have to set up a supplier in Xero, raise a test bill, then pull that back into Lightyear to set up a supplier in Lightyear.

Review Source

Response from The Access Group

May 28, 2020

Hello Kathleen, Many thanks for your excellent review. There should be an easier way to setup new suppliers between us and Xero. One of the team will reach out.

DS

Debra S.  
Bookkeeper  
Education Management  
Used the software for: Less than 6 months

### "Game Changer"

November 9, 2021

5.0

Simplifying the approval process

Pros

Having data extraction & approval within one system is a game changer for us. The approval process is simple to use once you spend the time to set it up. The Keyword feature works really well when working with multiple locations. The mobile phone app is easy to use and easy to switch between companies.

Cons

No ability on the mobile app to add a note to the receipt/invoice and no feature for multiple page or long receipts / invoices.

Alternatives considered

[EzzyBills](https://www.capterra.com/p/159900/EzzyBills/)

Reason for choosing Lightyear

Single e-mail address for incoming bills Mobile phone app easier to use Approval process easier to set up

Switched from

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)[Dext](https://www.capterra.com/p/160189/Dext/)

Needed an all in one app for bill approval & accounts payable automation

Review Source

JB

Jerome B.  
VP Finance  
Hospitality  
Used the software for: Less than 6 months

### "Best tool seen"

June 14, 2022

5.0

The whole experience from initial chat/demo to full implementation has been what you would expect / hope in a company. Also the support is second to none. So in love with Lightyear!

Pros

Its design has been very well thought, giving you all the details that you need in just one screen. Processes from ordering to approving invoices are easy to understand for any users.

Cons

Only one weakness found: accounts list cannot be restricted by cost center. Though Lightyear is looking into it.

Reason for choosing Lightyear

Lightyear easily came to 1st place compared to 2-3 other products that we tendered too

Review Source

CF

Caroline F.  
finance  
Hospitality  
Used the software for: 2+ years

### "Happy would recommend"

October 15, 2021

5.0

highly recommend saves time money and accuracy

Pros

the ease of processing prevention of invoice duplication importing to software with full description details

Cons

there not really anything I did not like

Reason for choosing Lightyear

recommended

Review Source

LY

Lisa Y.  
System Administrator  
Accounting  
Used the software for: 2+ years

### "Lightyear review"

July 28, 2022

5.0

Pros

1) End user friendly. 2)The integrity of the data being exported to the accounting software is great. 3) Very helpful support team, always answer queries quickly.

Cons

Feature enhancement - any supplier cards created in lightyear can be automatically created in the accounting systems.

Review Source

TM

Tamara M.  
Accounts  
Hospitality  
Used the software for: 1-2 years

### "Life is easier with Lightyear!"

June 3, 2020

5.0

Pros

The integration was seamless - around the clock support from \[SENSITIVE CONTENT HIDDEN\] and the team meant that we were up and running immediately. Our invoice storage and processes pre-lighyear were quite complex and very time consuming. Since we started Lightyear, I have saved atleast 4 hours a week in wages. I like that our bookkeepers have instant access and can export invoices within seconds. We run two entities and I was able to create a sister company at no extra cost.

Cons

Honestly, nothing. If I could add one function, it would be to add the ability to mark an invoice as paid. As we don't have direct access to our companies MYOB account, this would be handy but I realize this is not the case for majority of users.

Review Source

RB

Rachael B.  
Finance Administrator  
Construction  
Used the software for: 6-12 months

### "Time Saver"

July 27, 2022

4.0

Charlie has been great and customer service has been very quick in replying and solving questions. Approval processing is working well, overall happy.

Pros

The Manager function has worked well for us as we have offices in different locations which has made the approval of invoices more efficient. Easy to see where the approval process is up to. Exporting invoices to our accounting system is great. Also like the audit trail feature.

Cons

We haven't used the PO system yet but looking forward to the enhancements that will suit the way we use them. Yes they have listened to us and adding options to suit our business.

Reason for choosing Lightyear

Simple and easy for everyone to use without extensive training.

Review Source

LC

Lucy C.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Amazing Software"

October 28, 2022

5.0

Great - continually upgrading and improving it which helps

Pros

Fast user friendly and accurate, continually being improved

Cons

Nothing, it serves its purpose and the lightyear team are very helpful

Review Source

SP

Sujanya P.  
Accounts Paybale Officer  
Hospital & Health Care  
Used the software for: 1-2 years

### "Fantastic "

August 24, 2023

5.0

Time Saver

Pros

Invoice Processing- Easy Use Easy to understand the features.Easy invoice MappingGreat Team members Support

Cons

There is nothing that I like least about Lightyear.

Review Source

MJ

Matt J.  
GM and Licensee  
Hospitality  
Used the software for: 2+ years

### "Accounts Payable - sorted"

May 15, 2019

5.0

Been using Lightyear since it launched, and their previous product invitbox before that. Can't believe we processed paper bills for so long.

Pros

This is the simplest software we know. It just works. Chefs approve food bills, Marketing Managers approve marketing bills etc. Data extraction and approvals workflow in one. Plus the price-checker means we don't get overcharged. Love it. Local support. Easy setup. Would highly recommend.

Cons

none to be honest. This does more than anything in market, at a similar price.

Review Source

Response from The Access Group

January 8, 2020

Hi Matt. Thank you for the review and great to hear you are enjoying Lightyear

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