# GoSurvey Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GoSurvey Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/178980/GoSurvey --- # GoSurvey Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GoSurvey ## What is GoSurvey ? GoSurvey is an offline survey app, which is easy to use and efficient as well. With GoSurvey, collect field data without worrying about internet connection, capture more leads at trade shows, create a better experience by collecting customer feedbacks and grow your business. Use it even for employee engagement and employee satisfaction. With powerful features and great customer support, we ensure your business gets growing. Sign Up for a Free Trial. ## What is GoSurvey used for? [Survey](https://www.capterra.com/survey-software/)[Market Research](https://www.capterra.com/market-research-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $17 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoSurvey ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.techgrains.com&name=GoSurvey ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoSurvey 4.7 (33) VS. [4.8 (488)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price $17 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (33) Ease Of Use 4.9 (488) Value For Money 4.6 (29) Value For Money 4.8 (433) Customer Service 5.0 (28) Customer Service 4.7 (423) ## GoSurvey alternatives Highest Rated [4.9 (24)](https://www.capterra.com/p/10018215/SurveyJS/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (2,895)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (965)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/178980/GoSurvey/alternatives/) ## FAQs about GoSurvey Overview ### Which roles and teams benefit most from GoSurvey ? GoSurvey is most used by research, marketing, and project management teams that need to collect structured feedback and turn it into actionable insights. Operations leaders and executives use it to monitor service quality and customer experience, while technical and analytics roles support survey deployment, reporting, and data-driven decision-making. Answer based on 33 reviews Overview ### What company size and specific industries is GoSurvey built for? GoSurvey is designed for businesses of all sizes that need efficient data collection, especially organizations in market research, NGOs, hotels and restaurants, travel, healthcare, and education. It also fits other companies that rely on gathering survey data and feedback across multiple locations or customer groups. Features and Usability ### What are the key features of GoSurvey ? GoSurvey offers survey builder tools, customizable questions and templates, and survey/poll management for creating and organizing surveys. It includes conditional logic, skip logic, question branching, and response validation, plus multi-channel distribution, mobile survey, offline response collection, real-time reporting, and data analysis tools. Getting Started and Support ### What training and onboarding options does GoSurvey offer? GoSurvey provides live online training and documentation. Live online sessions support guided instruction with a trainer, while documentation offers written reference material for self-paced learning and feature lookup. These formats give teams options for getting started and reviewing product details as needed. Answer based on 1 reviews Getting Started and Support ### What customer support options does GoSurvey offer? GoSurvey offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe the support as prompt, friendly, and hands-on, with staff helping solve setup issues, make edits, and complete uploads. The interface is also noted as easy to use, which fits the support experience. Answer based on 3 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Analysis Tools 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Analyze survey results via statistical testing or crosstabs directly within the software Reporting/Analytics 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Import/Export 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Import and export data to and from software applications Multi-Channel Distribution 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Survey Builder 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create and manage surveys Customizable Templates 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements GoSurvey 30 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Capability of a software or system to make decisions and perform actions based on specified conditions Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Tailored or customizable questions for more targeted and relevant data collection Pre-designed layouts that can be customized to match preferences and requirements Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Market research conducted via in-person interviews Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Distribute a survey via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Practice of collecting data and responses for market research/surveys without an internet connection Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Randomize the displayed order of questions and answer options Analyze and gain insights into data in real-time Active reporting of data and metrics View and track pertinent metrics to find patterns and gain insights from data Ensure the answer provided fits set parameters (numerical, positive number, etc.) Search and filter data across systems to locate required information by entering keywords or certain criteria Skip over or route respondents to different questions based on their previous answers Apply statistical/mathematical models to sets of data Allow media to be embedded in the question or answer options Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Get Advice We can help you find the software with the features you need. Features 4.5 (33) 4.5 Based on 33 reviews ## Pricing Value for money 4.6 (29) Free Trial Basic $17.00 Per Feature,Per Month Value for money 4.6 (29) 4.6 Based on 29 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (28) 5.0 Based on 28 reviews ## User reviews Overall rating 4.7 Based on 33 reviews Filter by rating 5(23) 4(9) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JH Julio H. Director Public Policy ### "Excellent alternative to apply surveys in different settings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2022 Pros Ability to construct a fast survey and apply it by smartphone. Very fine analytics. Daily control of users. Cons I learn to disconnect devices, sometimes you need to learn how to do some things in the platform, but I think has a learning curve. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JJ Jith j. Researcher Research ### "Very good product and excellent customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 24, 2022 Pros Customer support from the team was beyond satisfactory. Easy to use user interface and flawless offline data collection. Cons We encountered no cons. All the information and support was readily available Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) No customer support, expensive product, very expensive tools for offline data collection Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV Anna V. Student Market Research ### "Know your Audience Efficiently" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2021 Overall, I love how easy and efficient this tool is to conduct surveys. Survey takers had an easy time taking the surveys I created for school projects. I would recommend this software to everyone. Pros I am currently working towards my Masters degree in Marketing. Several of my classes required myself to make surveys to distribute and write a research paper with the results. I used GoSurvey to make my survey. It is easy to use, easy to distribute to people, the data is easy to interpret. It made my research paper easier to write because all useful information was right in front of me. Survey takers claimed it was easy to complete and understand. Cons I honestly do not find any cons for this software. It can be time consuming for the creator of the survey. I had no complaints or issues with someone completing the survey. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Ease of use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Steve C. Marketing Assistant Pharmaceuticals ### "GoSurvey, functional" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 August 6, 2021 Its a good tool to create surveys, but you must continue developing data in programs such as excel or SPSS. Pros I liked the way you can create a survey, and the options for closed and opened questions. Cons Its limited when you want to tabulate or cross data between questions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Product tester Market Research ### "Good Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2021 my overall experience is wonderful, all information is good Pros Every features, but mostly the survey and getting points for every survey that I completed. I love it Cons There was no least about the software. Everything is awesome about it . I can complete as many as I can Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YE Yvonne E. Communication Telecommunications ### "Great survey's" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 June 16, 2020 The time spent on the software and app wasn't bad but it was rewarding in other ways than just one. Pros Go survey is very easy to use and to navigate throughout the site or if you decide to get the app. A wide range of question and information is provided. The software offers helpful tool to utilize as a newbie or someone who's returning. Cons What I liked least was the time it took for some of the questions to answered just to let you type out so much then say you do not qualify. That was time consuming but also apart of the process. Its always finding new ways to improve from getting feedback which is great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Susan M. School Counselor Education Management ### "Simple and Easy Survey Platform " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 30, 2020 Similar to Survey Monkey, this is another great alternative platform to create and send out surveys. Pros I haven't create surveys with this program myself; I've only taken survey sent to me but as a person taking the survey, I found it easy and user friendly. Cons I don't have enough experience as the person setting up the survey and sending them out to have any negative reviews about it. My experience with this program is limited as the person receiving the surveys. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VJ Vaibhav J. CEO Food Production ### "This is a unique survey tool highly desirable for the small businesses of India" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 3, 2020 Excellent product, worth every penny. There is no limit to what you can do with this software. Most importantly, the sales team is highly qualified and very professional, needless to say very helpful. Pros The features such as offline data capture, OTP verification, MAP coordinates, Real time Signature, Real time image capturing are particularly helpful that are not available in almost all of the big name survey tools in the market. Even if they are, the pricing is too much making it impossible for small businesses to purchase the subscription for daily use. Cons I guess OTP functionality can be little smoother, particularly in rural areas. More than 70% of the users didn't get the OTP for verification purposes at rural areas of MP near Bhopal. May be this was a location specific problem but still some improvement from the development team would be highly desirable. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) I didn't get what I was specifically looking for. Plain and simple. Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reasons for choosing GoSurvey Features aligning with my goals to carry out the survey - that's the primary reason. Second, it was very affordable as compared with other international products. Last but not least, the 7 days trial feature along with superb sales support just won me. I am very happy with Gosurvey and highly recommend this product to everyone that needs to collect responses for whatever end goals. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 22, 2020 Hello Mr. Vaibhav, We thank you for taking time to review us so wonderfully. We also appreciate your efforts in putting forward such great details about the features in your review. We work hard in making GoSurvey a user-centric survey tool and words like yours encourages us to take it even further. We have taken a cognizance of the issue you faced and we will work on it to improve the experience of Mobile OTP functionality. Furthermore, we heartily accept all your positives and suggestions - we're always there to help! LD Lucia D. Postgraduate scholar Research ### "Easy to customize and with plenty of options for questions " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 2, 2020 Pros I like that it can be personalized to the needs of the questionnaire and formatted as wanted. Answers upload is fast and safe and the offline option is a great asset. Cons Personally I think it is very well developed and can not thing of negative aspects. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 9, 2020 Dear Lucia, We thank you for taking time to review us. It helps us and many of our users, people out there in a positive way. We are happy that it made surveys easier for you and we are always on the run to make GoSurvey even better each day. With such wonderful words powering our team, we will surely come up with even a greater and richer experience in the days ahead. Thanks again for being with GoSurvey! BS Bheeshma S. Sr GM - Business Intelligence Real Estate ### "Great Product and Excellent Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2019 Pros I am a Pro user of GoSurvey. The Ease of setting up the surveys to be used on devices offline is top-notch. The customer support is superb. \[SENSITIVE CONTENT HIDDEN\], the GoSurvey representative I am interacting with, knows the product inside out and can troubleshoot in a jiffy. The IT backend is also great and I have not experienced any kind of downtime whatsoever. I have previously used other survey services and i would rate GoSurvey as the best one I have come across so far. Highly recommended. Cons There are some features that will improve the product like 1. Error validation messages to be shown while the survey is being filled up 2. Text Piping 3. Conditional Display of answers from multiple questions 4. Fetching of data from backend Maybe the team will implement it in the next version Switched from [Alchemer](https://www.capterra.com/p/72549/Alchemer/) Too much downtime and didn't like the customer support (it was non-existent) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 24, 2019 Hello Bheeshma, We feel exhilarated to have received such good words from you Sir. We're happy that your experience with GoSurvey is a positive one. GoSurvey has always been a user-friendly survey tool and your words are just icing on the cake. We are all ears and welcome your suggestions for improvement. We assure you will see the mentioned points implemented and we're coming with some more features to make GoSurvey a better tool for everyone. We thank you again with a big heart. Have a great year ahead. :) [View all Reviews](https://www.capterra.com/p/178980/GoSurvey/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [UmfrageOnline vs GoSurvey](https://www.capterra.com/compare/178980-201674/GoSurvey-vs-Enquetes-Maken)