--- title: "Freshservice + Trello integration Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Freshservice + Trello integration Software - reviews, pricing plans, popular comparisons to other Integration products and more." source_url: "https://www.capterra.com/p/178983/Freshservice-Trello-Integration/" page_type: "product" language: "en" --- # Freshservice + Trello integration Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Freshservice + Trello integration ## What is Freshservice + Trello integration? Ticket management system for ITSM professionals that helps sync and link service desk tickets inside Trello cards. ## What is Freshservice + Trello integration used for? [Integration](https://www.capterra.com/integration-software/) Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Freshservice + Trello integration?[Manage this product listing](https://www.g2.com/products/freshservice-trello-integration/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Freshservice + Trello integration 4.8 (12) VS. [### Zapier](https://www.capterra.com/p/130182/Zapier/) [4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting Price Contact vendor Starting Price $29.99 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (12) Ease Of Use 4.3 (3,038) Value For Money 4.6 (9) Value For Money 4.3 (2,347) Customer Service 4.6 (9) Customer Service 4.3 (2,006) ## Freshservice + Trello integration alternatives [Albato](https://www.capterra.com/p/228273/Albato/) [4.8 (406)](https://www.capterra.com/p/228273/Albato/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228273/Albato/) [ZappySys SSIS PowerPack](https://www.capterra.com/p/170286/SSIS-PowerPack/) [4.8 (107)](https://www.capterra.com/p/170286/SSIS-PowerPack/reviews/) Starting price $1499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170286/SSIS-PowerPack/) Highest Rated [Make](https://www.capterra.com/p/154278/Integromat/) [4.8 (409)](https://www.capterra.com/p/154278/Integromat/reviews/) Starting price $10.59 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154278/Integromat/) [eZintegrations](https://www.capterra.com/p/185812/eZintegrations/) [4.7 (41)](https://www.capterra.com/p/185812/eZintegrations/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185812/eZintegrations/) [View all alternatives](https://www.capterra.com/p/178983/Freshservice-Trello-Integration/alternatives/) ## FAQs about Freshservice + Trello integration Overview ### Which roles and teams benefit most from Freshservice + Trello integration? Freshservice + Trello integration is most used by IT support specialists, project managers, operations staff, and business leaders who need ticketing connected to task tracking. Administrative teams use it to coordinate requests and follow-ups, while executives and independent professionals gain visibility into workflows, priorities, and service delivery progress. Answer based on 12 reviews Overview ### What company size and industries is Freshservice + Trello integration built for? Freshservice + Trello integration is designed for ITSM professionals, IT teams, and asset management companies, primarily in small businesses at 75%, with midsize firms at 17% and enterprises at 8%. Reviewer usage is led equally by Computer Software, Construction, and E-Learning at 8% each, mainly for integration. Answer based on 12 reviews Features and Usability ### What are the key features of Freshservice + Trello integration? Freshservice + Trello integration offers ETL for moving and transforming data between Freshservice and Trello. It supports extracting records, mapping fields, and loading updated information into target systems, which helps keep service desk data and Trello boards aligned across workflows. Getting Started and Support ### What customer support options does Freshservice + Trello integration offer? Freshservice + Trello integration provides chat support for customer assistance. No reviewer feedback about support quality is available, so user experience with response speed, helpfulness, or common issues cannot be described from the catalog data. ## Features AI summary Based on 3,076 Integration reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating integration software: - **Third-Party Integrations** (**63%** of reviewers rated this feature as critical) - **Integrations Management** (**59%**) - **Workflow Management** (**48%**) Freshservice + Trello integration connects service management and project tracking workflows so teams can link tickets, tasks, and updates across both systems. By connecting information between Freshservice and Trello, the integration gives teams a more unified view of work in progress and helps businesses keep service requests and project activities aligned across departments. Get Advice We can help you find the software with the features you need. Features 4.7 (12) 4.7 Based on 12 reviews ## Pricing Value for money 4.6 (9) ### Starting price Free trial available Value for money 4.6 (9) 4.6 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (9) 4.6 Based on 9 reviews ## User reviews Overall rating 4.8 Based on 12 reviews Filter by rating 5(10) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DB Daniela B. teleconseillere Packaging and Containers ### "Top pour réunions et projets collaboratifs" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 27, 2023 Pros Je l'ai utilisé dans le cadres de mon travail en équipe pour nos réunions. La facilité de l'interface est plaisante, cela nous a bien aidés surtout car nous étions en télétravail donc cette salle de réunion virtuelle avec ses affichages nous a bien rendu service. Cons Je préfèrerais, lors de ma connexion, avoir le billet le plus récent plutôt que de devoir le chercher manuellement avec la souris. Egalement, lorsque nous répondons à un commentaire, il serait plus appréciable de trouver cette réponse sous le commentaire en question pour plus de lisibilité. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EO Esther O. Freelancing Writing and Editing ### "Freshservice and trello integration " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 2, 2023 It is efficient especially in monitoring my I.T services to my clients Pros I like the fact that it automates a lot of tasks for me especially the use of ETL pipeline that helps me build data with no cloud service codes. It's overall functionality is excellent. Cons Consistency is the key to everything but with this software, no. Most of the work I do is all about research but the software does not integrate with Google making my work somehow slow. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Kercia C. Auxiliar administrativo Construction ### "Trelo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 20, 2023 Excelente experiência Trello, posso agrupar todas as informações possíveis. Pros Posso colocar tudo que preciso dentro dele, tem um serviço de integração. Cons Não tem algo que eu não gostei até o momento Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Emily S. CEO Internet ### "Verdade sincera " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 11, 2023 Pros Eu gosto de tudo no Trello e plataformas maravilhoss Cons Vai um pouco os preços podia ser melhores Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Louise D. Photographer Photography ### "Trello" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 16, 2023 Pros It helps me to organize my day and my projects. Cons Too complex in some features with too many cards to add. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Elisbiane S. Analista E-Learning ### "Very good product and easy to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 9, 2023 The union is excellent and that way one always ends up complementing the other. Pros It has excellent features, easy to use, self explanatory and with good performance. It's the best I've used. Cons Having more storage capacity and charging is necessary I know, but maybe having a free version with less features would be really cool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Team Assistant Retail ### "Useful software to plan your to do list meticulously " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 9, 2023 Pros I liked the diversity of this software, the simplest being that you can either use it personally or as a team. As a manager, I found this was an easy way for my team to communicate where they were up to with certain projects whilst not having to constantly use emails. Cons Really struggling to find anything I liked least about this software, it is really so fantastic and simple to use for all levels. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EL Enma lisbeth T. Conservas Industrial Automation ### "Es una app qué mantiene mi día a día en orden " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 3, 2023 Trello es nuestra app para mantener en orden nuestro día a día tanto profesinales como personales, por eso la recomiendo mucho Pros Me encanta como es intuitivo y agradable a la vista Cons A veces necesito opciones más avanzadas Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Katarzyna W. Technical Support Specialist Computer Software ### "Great integration to boost my teams work!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 3, 2022 Pros I like that its working two way and I can now better manage my tickets-related task in both softwares. Cons I didn't have any issues with it so far so there's nothing to dislike. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Juan Carlos E. Director de Proyectos Health, Wellness and Fitness ### "Ideal pata automatizar flujos de trabajo" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 November 14, 2022 Fue facil de integrar desde los Power-Ups, y realmente resulta interesante de cara sobre todo a la resolución de tickets, mucho más rápida y sencilla. Pros Tiene una IU clara y facil de explorar, que apoya al afuncionameinto fluido del Service desk de TI. Cons Hasta que se generan las bases de todo lo que se va a gestionar, y aunque esto lo permite hacer desde formatos como CSV o excell, resulta poco práctico. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Alejandra S. MANAGER Information Technology and Services ### "Excelente producto" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 14, 2022 La confianza y productividad Pros La confianza del producto y del personal de la compañía, además de su bajo costo Cons no tengo motivos para indicar que no me guste el producto Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Carmina P. Staffing Supervisor Staffing and Recruiting ### "Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2022 100% Great experience. Pros It was easy to complete my training using Trello, it was easy to understand . Cons Their was nothing I didn't like using Trello, it was very easy to complete my training. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.