# Freshservice + Trello integration Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Freshservice + Trello integration Software - reviews, pricing plans, popular comparisons to other Integration products and more.

Source: https://www.capterra.com/p/178983/Freshservice-Trello-Integration/reviews

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# 

 Freshservice + Trello integration Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra verifies reviews

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Freshservice + Trello integration

## What is Freshservice + Trello integration?

Ticket management system for ITSM professionals that helps sync and link service desk tickets inside Trello cards.

## What is Freshservice + Trello integration used for?

[Integration](https://www.capterra.com/integration-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Freshservice + Trello integration?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://softwaredevtools.com&name=Freshservice + Trello integration)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Freshservice + Trello integration

4.8 (12)

VS.

[### Zapier](https://www.capterra.com/p/130182/Zapier/)

[4.7 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting Price

Contact vendor

Starting Price

$29.99

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (12)

Ease Of Use

4.3 (3,010)

Value For Money

4.6 (9)

Value For Money

4.3 (2,323)

Customer Service

4.6 (9)

Customer Service

4.3 (1,984)

## Freshservice + Trello integration alternatives

[Albato](https://www.capterra.com/p/228273/Albato/)

[4.8 (405)](https://www.capterra.com/p/228273/Albato/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/228273/Albato/)

[ZappySys SSIS PowerPack](https://www.capterra.com/p/170286/SSIS-PowerPack/)

[4.8 (107)](https://www.capterra.com/p/170286/SSIS-PowerPack/reviews/)

Starting price

$1499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/170286/SSIS-PowerPack/)

Highest Rated

[Make](https://www.capterra.com/p/154278/Integromat/)

[4.8 (407)](https://www.capterra.com/p/154278/Integromat/reviews/)

Starting price

$10.59

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/154278/Integromat/)

[eZintegrations](https://www.capterra.com/p/185812/eZintegrations/)

[4.7 (41)](https://www.capterra.com/p/185812/eZintegrations/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/185812/eZintegrations/)

[View all alternatives](https://www.capterra.com/p/178983/Freshservice-Trello-Integration/alternatives/)

## Pricing

Value for money

4.6 (9)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.6 (9)

4.6

Based on 9 reviews

## Support, customer service and training options

Customer Service

4.6 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (9)

4.6

Based on 9 reviews

## User reviews

Overall rating

4.8

Based on 12 reviews

Filter by rating

5(10)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DB

Daniela B.

teleconseillere

Packaging and Containers

### "Top pour réunions et projets collaboratifs"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 27, 2023

Pros

Je l'ai utilisé dans le cadres de mon travail en équipe pour nos réunions. La facilité de l'interface est plaisante, cela nous a bien aidés surtout car nous étions en télétravail donc cette salle de réunion virtuelle avec ses affichages nous a bien rendu service.

Cons

Je préfèrerais, lors de ma connexion, avoir le billet le plus récent plutôt que de devoir le chercher manuellement avec la souris. Egalement, lorsque nous répondons à un commentaire, il serait plus appréciable de trouver cette réponse sous le commentaire en question pour plus de lisibilité.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EO

Esther O.

Freelancing

Writing and Editing

### "Freshservice and trello integration "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 2, 2023

It is efficient especially in monitoring my I.T services to my clients

Pros

I like the fact that it automates a lot of tasks for me especially the use of ETL pipeline that helps me build data with no cloud service codes. It's overall functionality is excellent.

Cons

Consistency is the key to everything but with this software, no. Most of the work I do is all about research but the software does not integrate with Google making my work somehow slow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Kercia C.

Auxiliar administrativo

Construction

### "Trelo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 20, 2023

Excelente experiência Trello, posso agrupar todas as informações possíveis.

Pros

Posso colocar tudo que preciso dentro dele, tem um serviço de integração.

Cons

Não tem algo que eu não gostei até o momento

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Emily S.

CEO

Internet

### "Verdade sincera "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

May 11, 2023

Pros

Eu gosto de tudo no Trello e plataformas maravilhoss

Cons

Vai um pouco os preços podia ser melhores

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Louise D.

Photographer

Photography

### "Trello"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 16, 2023

Pros

It helps me to organize my day and my projects.

Cons

Too complex in some features with too many cards to add.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ES

Elisbiane S.

Analista

E-Learning

### "Very good product and easy to use."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 9, 2023

The union is excellent and that way one always ends up complementing the other.

Pros

It has excellent features, easy to use, self explanatory and with good performance. It's the best I've used.

Cons

Having more storage capacity and charging is necessary I know, but maybe having a free version with less features would be really cool.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Team Assistant

Retail

### "Useful software to plan your to do list meticulously "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

January 9, 2023

Pros

I liked the diversity of this software, the simplest being that you can either use it personally or as a team. As a manager, I found this was an easy way for my team to communicate where they were up to with certain projects whilst not having to constantly use emails.

Cons

Really struggling to find anything I liked least about this software, it is really so fantastic and simple to use for all levels.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EL

Enma lisbeth T.

Conservas

Industrial Automation

### "Es una app qué mantiene mi día a día en orden "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 3, 2023

Trello es nuestra app para mantener en orden nuestro día a día tanto profesinales como personales, por eso la recomiendo mucho

Pros

Me encanta como es intuitivo y agradable a la vista

Cons

A veces necesito opciones más avanzadas

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KW

Katarzyna W.

Technical Support Specialist

Computer Software

### "Great integration to boost my teams work!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 3, 2022

Pros

I like that its working two way and I can now better manage my tickets-related task in both softwares.

Cons

I didn't have any issues with it so far so there's nothing to dislike.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Juan Carlos E.

Director de Proyectos

Health, Wellness and Fitness

### "Ideal pata automatizar flujos de trabajo"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

November 14, 2022

Fue facil de integrar desde los Power-Ups, y realmente resulta interesante de cara sobre todo a la resolución de tickets, mucho más rápida y sencilla.

Pros

Tiene una IU clara y facil de explorar, que apoya al afuncionameinto fluido del Service desk de TI.

Cons

Hasta que se generan las bases de todo lo que se va a gestionar, y aunque esto lo permite hacer desde formatos como CSV o excell, resulta poco práctico.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Alejandra S.

MANAGER

Information Technology and Services

### "Excelente producto"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 14, 2022

La confianza y productividad

Pros

La confianza del producto y del personal de la compañía, además de su bajo costo

Cons

no tengo motivos para indicar que no me guste el producto

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CP

Carmina P.

Staffing Supervisor

Staffing and Recruiting

### "Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2022

100% Great experience.

Pros

It was easy to complete my training using Trello, it was easy to understand .

Cons

Their was nothing I didn't like using Trello, it was very easy to complete my training.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)