# Jane Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Jane Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more. Source: https://www.capterra.com/p/178984/Jane-App/ --- # Jane Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Jane ## What is Jane? Jane is a secure, cloud-based practice management software built to help practice owners streamline the admin side of their businesses. It offers client-friendly online booking, flexible scheduling, customizable charting, insurance management features, integrated payments, and more. The AI Scribe feature generates draft notes from recorded or dictated sessions, saving documentation time. Jane maintains data security through HIPAA, PIPEDA, and GDPR compliance standards and includes reporting tools to monitor practice performance. The software integrates with external applications and includes a website builder. ## What is Jane used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Patient Management](https://www.capterra.com/patient-management-software/) Recognitions Shortlist Overall rating Based on 529 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Pros & cons Responsive and knowledgeable support team Comprehensive and evolving feature set Setup challenges and minor glitches Complex billing and payment processes Starting price $54 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Appointment Scheduling / 2026 - Chiropractic / 2026 - Electronic Medical Records / 2026 - Medical Billing / 2026 - Medical Practice Management / 2026 - Medical Spa / 2026 - Mental Health / 2026 - Physical Therapy / 2026 - Telemedicine / 2026 - Appointment Reminder / 2025 - Medical Scheduling / 2025 - Patient Portal / 2025 - Therapy / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Jane alternatives [4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (335)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $165.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (3,644)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/178984/Jane-App/alternatives/) ## FAQs about Jane Overview ### What problems does Jane solve? Jane solves the daily friction of running a healthcare practice by combining scheduling, online booking, charting, billing, reminders, payments, and waitlists in one system. It reduces phone tag, no-shows, paper records, and manual admin work. Solo practitioners, front-desk-light clinics, and multi-provider health teams benefit most from the efficiency and visibility. Answer based on 408 reviews Overview ### Which roles and teams benefit most from Jane? Jane is most used by clinic owners, office and practice managers, and allied health practitioners such as chiropractors, physiotherapists, massage therapists, psychotherapists, and counsellors. These teams rely on it to manage scheduling, charting, billing, patient intake, and front-desk workflows, while managers oversee operations, staff coordination, and revenue visibility. Answer based on 528 reviews Overview ### What company size and industries is Jane built for? Jane is built mainly for small healthcare businesses, with 97% of reviewers from small companies and 45% in Health, Wellness and Fitness. It also serves Mental Health Care and Medical Practice providers, each at 13%, while midsize businesses represent 2% of reviewers and enterprises 1%. Answer based on 528 reviews Features and Usability ### What are the key features of Jane? Jane includes core practice management features like appointment scheduling, online booking, charting, and billing and payment processing. Reviewers also frequently mention automated reminders, customizable intake forms and SOAP notes, plus reporting and telehealth as key differentiators for managing clinics, patient records, and day-to-day operations in one system. Answer based on 260 reviews Pricing ### How much does it cost and what fees or limitations are included? Jane starts at $54/month for the Balance plan, with Practice at 79/month and Thrive at 99/month, all flat-rate plans. Reviewers often call it affordable and note no contracts, a free trial, and features like booking, payments, and reminders included, though some solo or new practices say pricing feels high. Answer based on 76 reviews Integrations ### Which third-party tools and platforms does Jane integrate with? Jane integrates with Mailchimp and Google Calendar for email marketing and scheduling, plus Stripe and Square for payments. It also connects to Google Analytics 360, Microsoft Outlook, Fullscript, and Documo. Reviewer mentions and catalog data indicate Jane supports 8 third-party tools and platforms across communication, calendar, analytics, and billing. Answer based on 50 reviews Getting Started and Support ### How easy is it to onboard and train a team on Jane? Jane is generally quick to onboard for solo practitioners, small practices, and nontechnical users, who often describe the interface as easy to learn after the basics. Admins and teams with more complex workflows may need more time. Training is supported through live online sessions, webinars, videos, and documentation. Answer based on 57 reviews Getting Started and Support ### What customer support options does Jane offer, and how do users rate the experience? Jane offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as responsive, knowledgeable, and friendly, with clear guidance through setup and troubleshooting. Some mention occasional delays of a day or two, difficulty reaching support, or answers that did not fully resolve complex issues. Answer based on 260 reviews Security ### How does Jane handle data security and access control? Jane uses secure, confidential storage for patient records, charting, and documentation, plus secure telehealth and video appointments. Reviewers also mention privacy-focused cloud access from any device, secure payments, and support for HIPAA, PIPEDA, and privacy regulations. Some users note limited permission customization, no two-factor authentication, and no built-in secure messaging. Answer based on 23 reviews ## Who uses Jane? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 168 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 168 reviews Health & Medical 46% Health & Medical 46% Administrative 26% Entrepreneurs/ Owners 7% Strategy & Operations 2% Others 18% Top industries Based on 168 reviews Health, Wellness and Fitness 43% Mental Health Care 22% Medical Practice 15% Alternative Medicine 11% Other 9% ## Pros and Cons Responsive and knowledgeable support team 97% positive reviews out of 226 Most reviewers describe customer support as prompt, approachable, and consistently helpful in resolving issues and questions. Margaret M. Office Manager, 2 - 10 employees. "Still fresh and getting things set up but the customer service/support team has been so wonderful at answering questions and helping me with areas I am unfamiliar with." Setup challenges and minor glitches 45% negative reviews out of 74 Some reviewers describe initial setup as confusing and note occasional usability issues or minor technical hiccups. Anonymous User Scribe specialist, 11 - 50 employees. "Resolution took longer than expercted, repetition of troubleshooting steps frustated the users at times." Comprehensive and evolving feature set 89% positive reviews out of 56 Most reviewers find the features extensive, customizable, and appreciate frequent updates based on user feedback. Sarojben P. Caregiver, 11 - 50 employees. "Jane continues to improve its platform by adding features that can be beneficial for its users." Complex billing and payment processes 54% negative reviews out of 61 Most users report billing and payment functions are confusing, lack integration, and complicate insurance-related workflows. Damien O. Physical therapist, 51 - 200 employees. "Lack of integration with billing software." Streamlined online booking experience 93% positive reviews out of 41 Most users report online booking is easy for clients, integrates scheduling, and saves significant administrative time. David C. Owner, 1 employee. "As a single person small clinic, Jane automates as much as possible as well as allowing simple online booking." ## Features AI summary Based on 14,022 Appointment Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Jane supports all three of the features reviewers consider most important: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses coordinate bookings, keep schedules accurate, and let clients reserve time online with less manual work, allowing teams to manage appointments more efficiently and deliver a smoother scheduling experience. Appointment Management 4.8 (152) 75.66% of 152 reviewers that rated this feature as important or highly important Jane enables you to manage appointments smoothly, set availability, and update schedules easily. Reviewers indicate it’s intuitive for both staff and clients, streamlines booking and rescheduling, and supports efficient organization for practices of all sizes. Calendar Management 4.8 (119) 78.15% of 119 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Online Booking 4.8 (137) 69.34% of 137 reviewers that rated this feature as important or highly important Jane offers you easy online booking, letting clients manage appointments anytime. Users think it’s intuitive, saves administrative time, and is customizable. Many mention it’s user-friendly for both practitioners and clients, though a few note occasional syncing issues. Mobile Access 4.6 (54) 81.48% of 54 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Confirmations/Reminders 4.8 (182) 70.88% of 182 reviewers that rated this feature as important or highly important Jane helps you reduce no-shows by automating appointment reminders via SMS and email. Reviewers appreciate the customizable options, reliability, and flexibility for clients, saying reminders save time, keep schedules organized, and improve attendance. HIPAA Compliant 4.9 (164) 76.83% of 164 reviewers that rated this feature as important or highly important Jane gives you strong data privacy and security, helping you meet HIPAA and Canadian standards. Reviewers appreciate the peace of mind from robust confidentiality, secure storage, and privacy controls, saying they feel confident their patient information stays protected. Jane 151 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Jane enables you to manage appointments smoothly, set availability, and update schedules easily. Reviewers indicate it’s intuitive for both staff and clients, streamlines booking and rescheduling, and supports efficient organization for practices of all sizes. Schedule appointments via a calendar Creation, administration, and evaluation of assessments or tests Automatically create schedules based on business needs or employee availability and qualifications Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Before and after photos of procedure(s) Complete outstanding payments Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Allow customers to cancel their subscription remotely. Track cancellations of policies, accounts, orders, appointments, etc. Manage the treatment plan and coordination between care providers and patients with special health care needs Electronic patient health records With Jane’s charting, you can use customizable templates, upload images, and access notes anywhere. Reviewers appreciate the flexibility, ease of use, and organization, noting it helps them stay compliant and manage patient records efficiently across devices. Process of submitting and following up on claims with insurance companies Schedule in-person or online classes Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Record and organize clinical notes and progress notes for each patient after interaction with a physician Automatically generates E/M codes based on information collected during patient charting Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Jane helps you reduce no-shows by automating appointment reminders via SMS and email. Reviewers appreciate the customizable options, reliability, and flexibility for clients, saying reminders save time, keep schedules organized, and improve attendance. Centralized database of stakeholders and their contact information such as names, address, phone number etc. Financial system that helps create and manage physical/digital credit cards and track transaction activities Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Accept and process credit/debit card transactions Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Electronic storage of drug information such as name, brand, appearance, etc. Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Create and securely store digital patient records Database of frequently used, popular workout routines Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Public or private sharing of digital files such as documents, audio/video, images, and more Serves chiropractic practices For mental health professionals providing therapy to multiple patients at the same time Intended for medical use such as diagnosis, treatment, and consultation Designed for medical spas For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. Designed for the use of occupational therapists Designed specifically for physical therapy practices Intended to be used by podiatrists Designed for the use of speech therapists Store, manage and track all forms in a centralized location Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Establish measurable goals and objectives and track their progress over a specific period of time Automatically find mutually available meeting time slots across multiple calendars Compliant with healthcare rules and regulations around the world Jane gives you strong data privacy and security, helping you meet HIPAA and Canadian standards. Reviewers appreciate the peace of mind from robust confidentiality, secure storage, and privacy controls, saying they feel confident their patient information stays protected. Transactions that typically involve face-to-face interactions between the payer and the payee Conduct intake assessments to determine patient health status, medical history, conditions, etc. Checking eligibility of patients for different insurance claims Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Track and manage inventory levels to maintain proper supply Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage billing and payments for a healthcare provider Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Manage and support multiple locations Supports practices with multiple healthcare professionals For practices with multiple providers The ability to choose between different appointments in a selection. Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Track and monitor patient no-show rates Allow users to create, edit, and sort multiple notes Jane offers you easy online booking, letting clients manage appointments anytime. Users think it’s intuitive, saves administrative time, and is customizable. Many mention it’s user-friendly for both practitioners and clients, though a few note occasional syncing issues. Create new forms and/or use ready-made online form templates Online forms for managing client intake Accept and process online payment transactions Track and organize online shifts Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Online portal where patients can access information such as health records, treatment plants, etc. Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Tracking, managing, and initiating the transfer of funds for overdue customer payments Accept, record, and reconcile financial transactions Reminders sent for balance/payment due Track and organize physician schedules and pertinent information Manage physician availability and schedules Accept and process customer payments for products or services using hardware and software Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Questionnaire for clients to answer prior to attending appointments. Customizable notes that help healthcare professionals document and track patient progress Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Ratings/Reviews Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Set & manage permission levels based on user roles and restrict access to only authorized individuals Reserving a room for meeting in an office or co-working space Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Private client session notes for coaching, therapy, etc. Reminders sent via SMS/text message Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Schedule shifts for staff/employees, track hours worked, and manage staff payroll Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track and manage the scheduling of tasks Meet with patients remotely Provide integration with third-party telehealth applications Provide online therapy to patients/clients through secure video sessions Create, save, and re-purpose templates for emails, forms, etc. Tools to help therapists document, record, and recall patient encounters Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Sell multiple treatments together as a set Create treatment plans that document interventions and outcomes to track patient progress Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. Monitor wait time and abandonment for incoming requests that have not been routed Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (529) 4.6 Based on 529 reviews ## Pricing Value for money 4.7 (470) [View pricing plan details](https://www.capterra.com/p/178984/Jane-App/pricing/) Balance $54.00 Flat Rate,Per Month It includes: - Up to 20 appointments per month - Unlimited admin & locations - Online 1:1 Appointments (Telehealth) - In-Person 1:1 Appointments, Group Appointments, and Classes - Unlimited Email Appointment Reminders - Secure Patient Portal - Charting Templates - Intake Forms - Outcome Measure Surveys - Treatment Plans - Email & SMS Payments Requests - Gift Cards - Receipts, Superbills & CMS 1500s - Free Data Import - Chat, Email, and Phone Support Practice $79.00 Flat Rate,Per Month It includes: - Unlimited Appointments - Unlimited Staff Profiles - Customizable Branding - Selectable Availability - Online Booking Pre-Payment Policies - Unlimited SMS Appointment Reminders Thrive $99.00 Flat Rate,Per Month It includes: - Rooms & Equipment - Availability Tagging - Patient Self Check-In (In-Person) - Automated Patient Waitlist Management - Return Visit Reminders - Packages & Memberships - Ratings and Reviews - Google Analytics Integration - Wait List Notifications - Scheduled Return Visit Reminders - Self-Check In - Room & Equipment Management - Tags for Selective Availability Value for money 4.7 (470) 4.7 Based on 470 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/)[ Documo](https://www.capterra.com/p/197267/mFax/)[ Clinic Sites](https://www.capterra.com/p/218246/Clinic-Sites/)[ Fullscript](https://www.capterra.com/p/10023695/Fullscript/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (504) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (504) 4.8 Based on 504 reviews ## User reviews Overall rating 4.8 Based on 529 reviews Filter by rating 5(448) 4(63) 3(11) 2(4) 1(3) Mentioned topic Sorted by most recent AS Angela S. Psychotherapist Mental Health Care ### "Using since I switched to virtual in 2021" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2026 extremely happy with Jane and their bursury program that helps me help other people. I would recommend this program over any other, although I haven't tried any others and have no interest in switching Pros Very user friendly and when I still can't figure it out...someone walks me through it any time of the day and there are tutorials as well Cons I don't know how to log-in from my phone incase there is an interuption with my laptop, this might be something I have to learn how to do Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MO Mary O. Chiropractor Health, Wellness and Fitness ### "Best and most efficient EMR. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2026 We are happy with Jane being quick to answer all of our support questions and concerns. They are always quick to jump on a call and help us figure out what were are missing. We are enjoying how easy it is for new patients and existing patients to book appointments with us without any confusion. Pros Jane is efficient and simple to use while keeping everything well documented. Jane allows us to use one our mobile devices, answer patients quickly and efficiently and also is an all in one EMR. Cons We have no complaints about Jane. If we did run into an issue with Jane or dislike something I believe it would not be long lasting as the support team is amazing. Switched from [Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/) Wanted a more updated EMR system that was all in one. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tanya D. President Retail ### "Great Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 13, 2026 Pros I like that it keeps track of my appointments, allowing me to make them and check them. Also keeps documents needed and allows for video calls. Cons I honestly can't really think of anything that I do not like about this application. It works great for what I need it for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 17, 2026 Thanks for sharing this! It's great to hear Jane's made it easy to keep track of appointments, access documents, and join video calls all in one place. Sounds like it's been a smooth experience for you, and we love to hear it. 🩵 AN Anonymous User Social Worker Mental Health Care ### "Fabulous Experience with Jane" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2026 Working with Jane was a good experience. It was attentive, reliable, and communicated clearly throughout the process. Everything was handled efficiently, and I truly appreciated the dedication and professionalism. I would highly recommend Jane to anyone looking for outstanding service. Pros Jane was absolutely fabulous to work with. It was professional, knowledgeable, responsive, and made the entire experience smooth and enjoyable. The attention to detail and friendly approach exceeded my expectations. Cons May feel fast for some older therapists at first, but they adjust quickly. Otherwise, no complaints. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 17, 2026 Thank you for such a fabulous review! We're thrilled to hear Jane has felt professional, responsive, and reliable throughout your experience. 🩵 Appreciate you being upfront about the learning curve for those newer to using it. Thanks for recommending Jane to others, and for taking the time to share this PB Patrice B. CEO, Lead Therapist Hospital & Health Care ### "Jane is EVERYTHING." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2026 It has helped me run my practice and keep things seamless for me. I am so grateful that I found this program and it works so well for me. I am never leaving. Pros The customer support is AMAZING! I recently had a session with \[sensitive content hidden\] that taught me so much in a little bit of time. I have been with Jane for 2 years and I was still able to learn something new. Cons This box has a minimum so I am just typing to fill the space and to say that Jane has worked great for me and I have no cons. I love Jane. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reasons for choosing Jane Customizable Forms, Template Library, CUSTOMER SERVICE Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 17, 2026 Thank you so much for this, Patrice, your enthusiasm for Jane and our team always comes through 💙🫶 Two years in and still learning something new from our support team says a lot about them, and we've made sure they hear it, they'll be thrilled! We're also so glad customizable forms and the template library have kept being the right fit for your practice. You're one of our favourites to hear from, and it's an honour to be part of running your practice with you. Thanks for sticking with Jane. 🙏 KL Kimberly L. Founder CEO LMBT, MLDP, MMP Medical Practice ### "Emerald Compassionate Legacy Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 9, 2026 Amazing , professional , caring and kind polite, attentive in listening and constructive consistent. Pros Customer support! 100%The customer support has been absolutely amazing. I chose the right booking ap Cons I can’t. Think of anything right now .., I’m really new to Jane,app ( booking )I just signed on Switched from [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) I’m more of a clinical medical practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 17, 2026 Thank you so much for sharing this lovely review, Kimberly, and congratulations on getting your practice up and running! 🥰 It's wonderful to hear the customer support team made such a strong first impression, we'll be sure to let them know how much it meant to you. Since you're just getting going with Jane, there's likely still plenty to discover, but we're so glad it's already felt like the right fit so far. Thanks again for taking the time to write this so early on. 💙 NB Nicky B. Practice Manager Health, Wellness and Fitness ### "Easy, simple process and great value for money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2026 We have had a really positive experience with Jane App as our clinic management system. The setup process was straightforward and easy to follow, and even tasks like exporting and importing data were simple and seamless, which made transitioning much less stressful than expected. The system itself is intuitive, user-friendly, and well-designed for day-to-day clinic operations. What really stands out is the level of support provided. The team has been incredibly helpful, responsive, and genuinely invested in making sure everything works smoothly. A special mention goes to Kim, who has been an absolute godsend—patient, knowledgeable, and always going above and beyond to help us whenever needed. Overall, I’d highly recommend Jane App to anyone looking for a reliable, easy-to-use clinic management system backed by an outstanding support team. Pros Easy and clear and able to adapt everything to our clinic needs, and not just generic items. Set up is simple and straight forward. Cons We don't have any negatives at the moment, and hopefully we wont in the future. Maybe the only downside is the time delay on importing data in the UK, but it is easily overcome Switched from [TM3](https://www.capterra.com/p/27328/TM2/) Costs and unable to customise the needs of the clinic Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2026 Thank you so much for this kind and thoughtful review, Nicky, and congratulations on a smooth transition to Jane. Kim is an absolute star, and we'll make sure she hears how much her help meant to you and your team. 🫶 We're glad the setup and data import felt straightforward, and appreciate you flagging the import delay on the UK side, small details like that help us keep improving. Wishing you and your clinic every success as you continue to grow with Jane, it's truly an honour to be part of your journey. 💙 CM Carli M. Owner and Physical Therapist Health, Wellness and Fitness ### "Self employed PT owner loves Jane - and \[sensitive content hidden\] from the insurance team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2026 Overall, it's been great. I used it for 3 years as a staff PT and have continued using it as I start my own practice. The set up and interface is easy and the online resources are incredibly helpful. Pros The customer support is phenomenal. Specifically, \[sensitive content hidden\] with the insurance team is OUTSTANDING. There is not a questions she doesn't know the answer to and she does it so efficiently and with a smile. She is an incredible resource that has helped me start my own practice. Cons I think it's fairly expensive. I also wish there was a more comprehensive app for both admin and patients which I know is being developed. It took a long time to get set up with the insurance billing team but once I did, as mentioned above, it's been the most helpful part of the process since. Alternatives considered [PtEverywhere](https://www.capterra.com/p/207183/PtEverywhere/) Reasons for choosing Jane Cost and familiarity because I was currently using Jane Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2026 Congratulations on starting your own practice, Carli, and thank you for sticking with Jane through the move from staff PT to owner, we love to hear that. 🥰 The insurance billing support clearly made a big difference for you, and we've passed along your kind words. On the cost side, we know pricing matters even more for a solo practice, and we appreciate you weighing that against everything else Jane offers. We don't have specifics to share on future app plans, but feedback like yours on wanting more for both admin and patients is always heard, and it's something we'd also love to see. Thanks for the ten out of ten, for three years of trust, and for giving Jane (and the team!) the honor of supporting you and your clinic. 💙 Manpreet K. Physiotherapist Health, Wellness and Fitness ### "Simple and Easy to Learn for Daily Clinic Work" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 26, 2026 Overall, I had a very positive experience with Jane. It is user-friendly, especially for someone who is new to clinic software. I would definitely recommend it for clinics looking for an easy-to-use system for scheduling and patient management. Even after switching to another platform, I still remember Jane as one of the easiest clinic software programs to learn. Pros I first used Jane at my first job in Canada, where I worked as a receptionist in a physiotherapy clinic. As someone who was new to the software, I found it very easy to learn. The interface is simple, clean, and well organized, so I was able to start booking patients, managing appointments, and checking schedules without much training. I also liked how easy it was to find patient information and keep the daily schedule organized. For a busy clinic, it made reception work much smoother and reduced confusion. Cons Later, when I changed jobs, I started using Juvonno for charting and documentation. Compared with that, I personally found Jane's charting features a little less intuitive for my workflow. This is based on my own experience and may depend on the type of clinic and how the software is set up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2026 What a delightful read this was! Thank you so much for sharing such a thoughtful review through storytelling, Manpreet 🥰 More importantly though, it's great to hear how intuitive Jane was as your first experience with a clinic software, especially considering how much smoother it made things at a busy front desk. We really appreciate you drawing that comparison, even in hindsight, it's helpful to hear that Jane felt a little less intuitive once you were working with something different. If you ever want to share more about what specifically felt that way, we're always open to hearing it. If your path ever brings you back to Jane, we'd love to have you. Thanks again for taking the time to share this and spread positivity. Wishing you the best everywhere you go in the future. 💙 Breanna G. Onboarding coordinator Medical Practice ### "Useful medical CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 26, 2026 With some room to improve, it seems like a great platform for all medical companies. There’s some features that seem like no-brainer improvements. I hope they take my feedback. Pros The user interface is fairly friendly and easy to learn. It’s secure and does the job. Setup for new patients is fairly simple though there’s clear ways it could be improved. Seems like Jane has forums to support its customers with suggestions for features. Its value for the cost is workable for a company our size of about 30 employees. It makes booking appointments and changing them easy for customers. Cons It does not talk to dynamics. I wish you could automatically send consent forms with pre design messages rather than having to copy and paste them from our SOPs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2026 Thanks for the detailed feedback, Breanna. Love to hear the interface feels friendly for your team, especially with new patient setup being part of daily onboarding work. We hear you on wanting more integrations to connect to Jane, and share that wish! While Dynamics isn't something we're integrating with right now, we always love hearing what tools our customers want to see linked up to make their day smoother. Also appreciate how you laid out your feedback so clearly about the challenges with consent forms. Above all else, thank you for giving the Jane team the honour of supporting your practice 🩵 [View all Reviews](https://www.capterra.com/p/178984/Jane-App/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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